Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
| Kod IATA | AM |
|---|---|
| Trasy | 142 |
| Najpopularniejsza trasa | Meksyk Juarez i inne lotniska–Guadalajara Miguel Hidal |
| Obsługiwane lotniska | 64 |
| Najpopularniejsze lotnisko | Meksyk Juarez i inne lotniska |
Plusy: price and speed of embarging
Minusy: seat confort
Plusy: Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus
Minusy: InFlight entertainment was old school TV. Seats very tight.
Plusy: Comfy seats onboard
Good selection of movies
Decent food from MEX to SFO
Minusy: I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!!
My seat back IFE did not work at all.
Boarding experience was terrible and took forever.
The lounge MEX was overcrowded with non-functioning wifi
Plusy: The food is terrible no choices you can tell nothing is fresh they did not even have enough white wine
Plusy: Everything was fine excellent.
Minusy: Everything was excellent.
Plusy: The crew was very nice. The price was good.
Minusy: That was the most uncomfortable seat I’ve ever had to fly in. I’m on 5’7 and I was really stuck. Luckily the guy sitting next to me was my same size. I feel bad for someone who’s tall or large. No WiFi and you couldn’t charge your phone. Also the tray table was broken and my drink kept spilling on me.
Minusy: More leg room
Minusy: The lunch could be better with a cracker or Bread.
Plusy: Very good crew.
Minusy: Both in-bound and out-bound flights were delayed.
Plusy: The food, comfort
Minusy: The crew, some of the crew were a bit rigid, didn't seem to like what they were doing
Plusy: Todos muy amables. Los asientos estaban cómodos.
Plusy: Friendly
Minusy: Food
Plusy: Everything was, excellent, especially all the staff, both ground and onboard.
Minusy: Nothing
Plusy: Food quality
Minusy: Service of drinks.
Plusy: Crew nice
Minusy: The flight was delayed more than 6 hours...and they just dragged us along one hour at a time, effectively ruining our day
Minusy: AeroMexico offered a great service!
Plusy: Nothing in particular
Minusy: A more organized boarding process
Plusy: The time we take to aboard
Minusy: The space between seats
Plusy: Everything as should be, nothing special
Minusy: Just the necessary. Don’t change it
Plusy: Everything was great
Minusy: More food
Plusy: The seat wasn’t fine but the person next to me was taking more space he was older with disabilities so it was understandable. Overall was ok.
Minusy: First class
Plusy: Crew was friendly and professional.
Minusy: Not having to pay for first luggage.
Plusy: Crew was good, food was good.
Minusy: The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring.
Plusy: Excellent flight
Minusy: The food...
Minusy: Be on time with the flights.
Plusy: The seat
Minusy: The food
Plusy: Absolutely nothing
Minusy: It was cancelled and no one alerted me until I arrived at the airport.
Minusy: I tried to check-in my husband and I online but i was unsuccessful and the only option besides us citizen was visa. My husband does not have a visa he has he’s resident card but there was no option for me to select besides visa. once i arrived i was told I would have to be on standby since I did not check in ... I told the air flight assistant I was unable to do so because when I would input my husbands information who is currently a resident there was no option.. she said some airlines don’t let you check in online because they have restricted online procedures... I paid for my ticket which means I paid for my seat... I always travel with Aeroméxico for the reason as I love the customer care We receive and never have issues and I was pretty confused as to why I encountered this situation... I would really appreciate that Aeroméxicos online process works for both citizens and residents to make it easier on everyone.. but i also want to thank the staff because even though I was given bad news and awaiting to see if I would fly back on time as a stand by, they were able to get me back to my home without me missing work...I can’t enforce enough to please look into into you’re online check in to make it fair for all boarders to check in ...
thank you
Plusy: Crew was very attentive & polite.
Minusy: Online seat selection.
Plusy: Crew and service. Comfortable seats.
Minusy: Check in process was confusing as it is done by KLM and not Aeromexico. Bag delivery is taking forever!
Minusy: Boarding procedure was hard and inconvenient.
Minusy: salir a tiempo
Minusy: Our flight from Cancun to Tijuana would not let us on the plane because we went to get something to eat after we had checked in and the Stuart at the gate said we were too late to board when we still had 35 minutes before the plane was scheduled to take off
Minusy: Be in time, over 1 hr delayed.
Plusy: Loved it ... I had a layover and my flight from the other airline was late ... did t have a chance to che k in and Aeromexico printed my my boarding ticket at no cost and saved me time to catch my flight !
Minusy: Awesome
Minusy: Mexico City airport is a disaster, taking off!!!
Plusy: I love everything!!!!!
Minusy: Nothing everything is great !!!!!
Plusy: Crew was very friendly and helpful.
Minusy: You should bring a pillow and a blanket yourself if you want to have a good long flight.
Plusy: Nothing
Minusy: I will never flight with Aeromexico again!!
Plusy: the good serice
Minusy: better plan es
Plusy: Nice and comfy seats
Minusy: Don’t have long layovers
Plusy: Wifi worked well. Good movie choices and food was simple but satisfactory.
Minusy: Timeliness, friendlier crew and better music choices
Plusy: Crew and entertainment
Minusy: Seats
Minusy: My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it.
Plusy: Great flight. The only uncertainty with this level of tickets, is not knowing the seats you will get in advance, even thought they are in the back of the plane.
In general, it is worth what you pay for.
Minusy: Knowing the seats you will get in advance, even thought they are in the back of the plane.
They can save the food!!! It's owfull.
Plusy: Nothing outstanding.
Minusy: Seats Could be more comfortable. The seat was too stiff.
Fantastic
Plusy: Everything was excellent the crew were so nice airplane was organized and clean the seats are comfortable you can watch movies with a big screen right in front of your seat or listen music for FREE and not only that a big plus you can use WiFi to text while you are traveling for FREE !!!!!!
Minusy: No dislikes
Minusy: Seat confort is bad, specially for tall travelers.
Minusy: Seat confort is bad, specially for tall travelers.
Plusy: El asiento Premier cómodo . Acceso a Fast Track en inmigración
Minusy: Salón premier en terminal 2 para vuelos internacionales tiene que mejorar . Buen servicio en el avión pero no excelente cómo ha sido en otras ocasiones
Plusy: Crew was amazing. Seats were comfortable.
Minusy: 1 : 30 delay
Plusy: Connection very easy and flights on time.
Plusy: Planes on time.
Plusy: El check in estuvo bien . Rápido y atento
Minusy: I flight en clase premier. En general el avión hacia Chicago no es nuevo ni confortable. La comida horrible. El vuelo atrasó sin dar explicaciones.
Nos hicieron llegar a la puerta a pesar de que sabían del atraso .El equipo nada amables
Plusy: Plane is nice
Minusy: Food
Plusy: Crew nice.
Minusy: Check in very long.
Boarding slow.
Check in our carry-on’s even though there was plebty if room in the plane
Plusy: Comfortable plane
Minusy: At the airport, the sign at the counter never said Managua flight so I almost missed it since I didn't understand the espanol message.
Plusy: Comfortable plane.
Minusy: Boarding, it was organized chaos with having to show your passport verification then get in another line to board.
Minusy: The airplane had a heating sensor issue so they had to move us to another airplane and the flight was delayed 2 and a half hours
Plusy: Everything was fine excellent.
Minusy: Everything was excellent.
Minusy: The lunch could be better with a cracker or Bread.
Plusy: The food, comfort
Minusy: The crew, some of the crew were a bit rigid, didn't seem to like what they were doing
Plusy: Todos muy amables. Los asientos estaban cómodos.
Plusy: Friendly
Minusy: Food
Plusy: Everything was, excellent, especially all the staff, both ground and onboard.
Minusy: Nothing
Minusy: AeroMexico offered a great service!
Plusy: Everything as should be, nothing special
Minusy: Just the necessary. Don’t change it
Plusy: Everything was great
Minusy: More food
Plusy: Crew was friendly and professional.
Minusy: Not having to pay for first luggage.
Plusy: Excellent flight
Minusy: The food...
Plusy: The seat
Minusy: The food
Plusy: Crew was very attentive & polite.
Minusy: Online seat selection.
Plusy: Loved it ... I had a layover and my flight from the other airline was late ... did t have a chance to che k in and Aeromexico printed my my boarding ticket at no cost and saved me time to catch my flight !
Minusy: Awesome
Plusy: I love everything!!!!!
Minusy: Nothing everything is great !!!!!
Plusy: the good serice
Minusy: better plan es
Plusy: Nice and comfy seats
Minusy: Don’t have long layovers
Fantastic
Plusy: Everything was excellent the crew were so nice airplane was organized and clean the seats are comfortable you can watch movies with a big screen right in front of your seat or listen music for FREE and not only that a big plus you can use WiFi to text while you are traveling for FREE !!!!!!
Minusy: No dislikes
Plusy: Crew was amazing. Seats were comfortable.
Plusy: Connection very easy and flights on time.
Plusy: price and speed of embarging
Minusy: seat confort
Plusy: Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus
Minusy: InFlight entertainment was old school TV. Seats very tight.
Minusy: More leg room
Plusy: Nothing in particular
Minusy: A more organized boarding process
Plusy: The time we take to aboard
Minusy: The space between seats
Plusy: The seat wasn’t fine but the person next to me was taking more space he was older with disabilities so it was understandable. Overall was ok.
Minusy: First class
Plusy: Crew was good, food was good.
Minusy: The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring.
Minusy: Be on time with the flights.
Minusy: I tried to check-in my husband and I online but i was unsuccessful and the only option besides us citizen was visa. My husband does not have a visa he has he’s resident card but there was no option for me to select besides visa. once i arrived i was told I would have to be on standby since I did not check in ... I told the air flight assistant I was unable to do so because when I would input my husbands information who is currently a resident there was no option.. she said some airlines don’t let you check in online because they have restricted online procedures... I paid for my ticket which means I paid for my seat... I always travel with Aeroméxico for the reason as I love the customer care We receive and never have issues and I was pretty confused as to why I encountered this situation... I would really appreciate that Aeroméxicos online process works for both citizens and residents to make it easier on everyone.. but i also want to thank the staff because even though I was given bad news and awaiting to see if I would fly back on time as a stand by, they were able to get me back to my home without me missing work...I can’t enforce enough to please look into into you’re online check in to make it fair for all boarders to check in ...
thank you
Plusy: Crew and service. Comfortable seats.
Minusy: Check in process was confusing as it is done by KLM and not Aeromexico. Bag delivery is taking forever!
Minusy: Boarding procedure was hard and inconvenient.
Minusy: Mexico City airport is a disaster, taking off!!!
Plusy: Wifi worked well. Good movie choices and food was simple but satisfactory.
Minusy: Timeliness, friendlier crew and better music choices
Plusy: Crew and entertainment
Minusy: Seats
Plusy: El asiento Premier cómodo . Acceso a Fast Track en inmigración
Minusy: Salón premier en terminal 2 para vuelos internacionales tiene que mejorar . Buen servicio en el avión pero no excelente cómo ha sido en otras ocasiones
Plusy: Planes on time.
Plusy: Plane is nice
Minusy: Food
Plusy: Comfortable plane
Minusy: At the airport, the sign at the counter never said Managua flight so I almost missed it since I didn't understand the espanol message.
Plusy: Comfortable plane.
Minusy: Boarding, it was organized chaos with having to show your passport verification then get in another line to board.
Plusy: Comfy seats onboard
Good selection of movies
Decent food from MEX to SFO
Minusy: I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!!
My seat back IFE did not work at all.
Boarding experience was terrible and took forever.
The lounge MEX was overcrowded with non-functioning wifi
Plusy: The food is terrible no choices you can tell nothing is fresh they did not even have enough white wine
Plusy: The crew was very nice. The price was good.
Minusy: That was the most uncomfortable seat I’ve ever had to fly in. I’m on 5’7 and I was really stuck. Luckily the guy sitting next to me was my same size. I feel bad for someone who’s tall or large. No WiFi and you couldn’t charge your phone. Also the tray table was broken and my drink kept spilling on me.
Plusy: Very good crew.
Minusy: Both in-bound and out-bound flights were delayed.
Plusy: Food quality
Minusy: Service of drinks.
Plusy: Crew nice
Minusy: The flight was delayed more than 6 hours...and they just dragged us along one hour at a time, effectively ruining our day
Plusy: Absolutely nothing
Minusy: It was cancelled and no one alerted me until I arrived at the airport.
Minusy: salir a tiempo
Minusy: Our flight from Cancun to Tijuana would not let us on the plane because we went to get something to eat after we had checked in and the Stuart at the gate said we were too late to board when we still had 35 minutes before the plane was scheduled to take off
Minusy: Be in time, over 1 hr delayed.
Plusy: Crew was very friendly and helpful.
Minusy: You should bring a pillow and a blanket yourself if you want to have a good long flight.
Plusy: Nothing
Minusy: I will never flight with Aeromexico again!!
Minusy: My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it.
Plusy: Great flight. The only uncertainty with this level of tickets, is not knowing the seats you will get in advance, even thought they are in the back of the plane.
In general, it is worth what you pay for.
Minusy: Knowing the seats you will get in advance, even thought they are in the back of the plane.
They can save the food!!! It's owfull.
Plusy: Nothing outstanding.
Minusy: Seats Could be more comfortable. The seat was too stiff.
Minusy: Seat confort is bad, specially for tall travelers.
Minusy: Seat confort is bad, specially for tall travelers.
Minusy: 1 : 30 delay
Plusy: El check in estuvo bien . Rápido y atento
Minusy: I flight en clase premier. En general el avión hacia Chicago no es nuevo ni confortable. La comida horrible. El vuelo atrasó sin dar explicaciones.
Nos hicieron llegar a la puerta a pesar de que sabían del atraso .El equipo nada amables
Plusy: Crew nice.
Minusy: Check in very long.
Boarding slow.
Check in our carry-on’s even though there was plebty if room in the plane
Minusy: The airplane had a heating sensor issue so they had to move us to another airplane and the flight was delayed 2 and a half hours
