Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
| Kod IATA | AM |
|---|---|
| Trasy | 134 |
| Najpopularniejsza trasa | Cancun–Meksyk Juarez Intl |
| Obsługiwane lotniska | 61 |
| Najpopularniejsze lotnisko | Meksyk Juarez Intl |
Plusy: Nice crew. Free movies.
Minusy: Temperature in cabin was extremely hot and dry.
Plusy: I wi not use aeromexico again
Minusy: Everything, see prior notes
Plusy: My experience was horrible. Aeromexico canceled my sons flight without notice or reimbursement, they forced me to abandon my minor son in a foreign country and extorted me to pay for a new return ticket on top of what I already paid through kayak.
Minusy: Not allow the airlines to cancel your ticket, extort you to buy another and force you to separate from you minor children leaving them in a foreign country. Horrible experience to say the least
Plusy: Crew was amazing...
Minusy: Will be better if we can get off the plane
sooner and faster cause it really takes
too long..
Plusy: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.
Minusy: If they had not made us check in our carry on
Plusy: Service was great
Minusy: Nothing
Plusy: El avión estaba súper limpio y en excelentes condiciones
Plusy: good service
Minusy: a better airplane
Plusy: Fast and courteous service. Hassle free. I would most definitely fly again with Aeromexico.
Most comfortable seats I’ve had on a plane in years. deplaning was fas
Plusy: To
Plusy: Boarding was fast and easy.
Minusy: The food was very bland, we had to wait 25 min on the tarmac waiting for take off.
Minusy: Food
Plusy: Aeromexico Boeing 737s are great. No complaints here.
Plusy: The crew was great except the pilot.
Minusy: The worst landing I have ever experienced. We hit the ground very hard, it was jarring.
Plusy: Nothing.
Minusy: Disaster of a flight - two hours late and blew connections in Mexico City for 11 people in our group.
Plusy: The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger.
Minusy: The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you.
Plusy: The fact that I made it to my destination on time was good. Flight attendants were very professional and attractive, pleasant to speak with.
Minusy: It was a couple days ago and I had had a long previous day so I don’t recall anything that was so out of place that really requires any improvement.
Plusy: Crew was ok
Minusy: The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing
Plusy: It was empty
Minusy: Better seats and better communication as it took so long to get our luggage, I would have been fine waiting but they kept changing the location where we were supposed to get our luggage from
Plusy: Not a lot.
Minusy: Our group of 11 missed our connecting flights in Mexico City because the plane was two hours late. Cost us thousands of dollars and a day of our time.
Plusy: see previous comments
Minusy: see previous comments
Plusy: This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson.
Minusy: I am completely satisfied with the airline and its services.
Plusy: US based airlines should take a lesson from AeroMexico - reasonable prices and the services we used to receive without additional charges: snack, food, 1 bag checked without fee, leg room! Thank god I Iive just south of Vancouver and can floy out of there instead of an American airport with greedy American-based airlines.
Minusy: I am completely satisfied with my experience
Minusy: space
Minusy: The space between seats is tiny, even when I paid more, no internet during the fly, old movies, nothing new
Plusy: The crew was nice for the most part
Minusy: I was told I HAD to pick up my bag at the Mexico City layover, which turned out to not be true. Because I was told by 2 different people AND the flight announcement that I had to, it caused a lot of undue stress when I waited for my bag and it never showed up, because it was being sent all the way to Merida, my final destination. I thought my bag was lost, and I was scared flying to another country by myself, so it would have really helped my trip if they understood to tell me to look on my baggage receipt what city it said on there.
Minusy: Dirty plane, plane was late and my screen didn't work. Flight attendant was flippant.
Plusy: The entire experience was great. Flight was at 1 got to the airport at 1208. They got me and my oversized luggage on the plane in time for take off.
Minusy: The meal was a pasta with no protein. While delicious, along side it’s compliments of a salad, bun and yogurt, it was no bueno for someone avoiding carbs. Obviously a pathetic comment but one none the less.
Minusy: Flight overbooked, they assigned me a seat 5 minutes before departure
Minusy: We have could have left, still in airport Mexico City
Minusy: Check in. A nightmare
Boarding. A nightmare
Waiting 1 hour for the bags to arrive. A nightmare
Minusy: The check in was terrible. The line was 1 hour
Minusy: Delayet
Plusy: Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days.
Minusy: Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport
Plusy: Very nice crew
Minusy: Limited alcohol
Plusy: Nothing
Minusy: This is insulting. I watched my flight pull off from the gate and was then asked to stay at a Holiday Inn. I spent thousands of dollars on my flight, then was forced to spend another $950 on a hotel, food, etc. I was supposed to be home 5 hours ago and still haven’t taken off.
Plusy: Puntualidad
Minusy: Snacks
Plusy: On time as planned!
Minusy: Food was ok.
Plusy: Seat was comfortable and the entertainment was good.
Minusy: Honestly, almost everything was good.
At the meal time, the flight attendants spilled a lot tomato sauce on my white sweater. Of course it was very uncomfortable, they apologized and try to clean the mess and my sweater, but obviously they couldn’t make it.
It was very embarrassing for me. I had to take off my sweater and wear only my winter coat. I suggest they should be more careful.
Plusy: Nothing
Minusy: The puntuality
Minusy: Terrible experience at check-in in Tuxtla Gutiérrez. Aeromexico really must do a better job.
Plusy: Good flight
Minusy: Excelente
Minusy: Flight landed and sat on the tarmac for 45 minutes. Need to better schedule gate availability in Mexico City.
Minusy: We flu at 12m. They gived us a mini sándwich and a coke
Plusy: Good takeoff, good landing.
Minusy: Food very cheap.
Minusy: Boarding lines
Plusy: Everything was fine except I ordered an aisle seat and was given a middle seat instead. The person who did get aisle played a war game for my territory with his arns over the arm rest and his refusal to get up whem the window person needed out.
Next tine I will demand my aisle purchase is hononored
Minusy: My aisle purchase being respected
Plusy: Great customer service
Minusy: Seats are too tight... to deplane we had to board a bus to take us to the terminal... not convenient
Plusy: The crew was very professional and attentive.
Minusy: Boarding was somewhat chaotic. They kept changing the gate often. Had to walk from extreme end of terminal, then walk back.
Plusy: Amenities.
Minusy: The person who was sitting next to me. Lol.
Jk. The guy was a riot. I know you can't control that.
Anyway, everything was great
Minusy: Un mejor trato.
Plusy: Nothing
Minusy: Everything. The most horrrble experience. Delayed for 2 hours of which 1 was spent in a motionless plane. Hot, no AC,no water, no food, and all because of their mistake
Plusy: Aeromexico reopened the flight for us after we arrived late from another flight. This was hugely appreciated especially since we were traveling with three small children. We will now only fly Aeromexico
Instead of Interjet or volaris
Minusy: Great flight and airline
Minusy: Wasn't allowed to board because my sister is autistic traveling with her service dog. This had been the worst experience ever. We feel discriminated for something that is outside our control . This is unacceptable.
Plusy: The seat was a good size and not totally uncomfortable
Minusy: Literally everything needs some serious improvement — delays like crazy, the crew leaves you clueless, the customer care is horrendous.
Minusy: Waited on tarmac in Mexico Cory for 50 minutes to park the plane
Minusy: Really but service I m not recommended sorry
Plusy: Aeromexico is one of my favorite airlines. I like everything overall.
Minusy: Honestly, in most airlines I have had traveled, there is a small thing to improve. The arm rests are very a uncomfortable.
Plusy: Service was great
Minusy: Nothing
Plusy: good service
Minusy: a better airplane
Plusy: Fast and courteous service. Hassle free. I would most definitely fly again with Aeromexico.
Most comfortable seats I’ve had on a plane in years. deplaning was fas
Plusy: To
Minusy: Food
Plusy: Aeromexico Boeing 737s are great. No complaints here.
Plusy: The fact that I made it to my destination on time was good. Flight attendants were very professional and attractive, pleasant to speak with.
Minusy: It was a couple days ago and I had had a long previous day so I don’t recall anything that was so out of place that really requires any improvement.
Plusy: It was empty
Plusy: see previous comments
Minusy: see previous comments
Plusy: This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson.
Minusy: I am completely satisfied with the airline and its services.
Plusy: The entire experience was great. Flight was at 1 got to the airport at 1208. They got me and my oversized luggage on the plane in time for take off.
Minusy: The meal was a pasta with no protein. While delicious, along side it’s compliments of a salad, bun and yogurt, it was no bueno for someone avoiding carbs. Obviously a pathetic comment but one none the less.
Plusy: Very nice crew
Minusy: Limited alcohol
Plusy: Puntualidad
Minusy: Snacks
Plusy: On time as planned!
Minusy: Food was ok.
Minusy: Excelente
Plusy: Great customer service
Minusy: Seats are too tight... to deplane we had to board a bus to take us to the terminal... not convenient
Plusy: The crew was very professional and attentive.
Minusy: Boarding was somewhat chaotic. They kept changing the gate often. Had to walk from extreme end of terminal, then walk back.
Plusy: Amenities.
Minusy: The person who was sitting next to me. Lol.
Jk. The guy was a riot. I know you can't control that.
Anyway, everything was great
Plusy: Aeromexico reopened the flight for us after we arrived late from another flight. This was hugely appreciated especially since we were traveling with three small children. We will now only fly Aeromexico
Instead of Interjet or volaris
Minusy: Great flight and airline
Plusy: Aeromexico is one of my favorite airlines. I like everything overall.
Minusy: Honestly, in most airlines I have had traveled, there is a small thing to improve. The arm rests are very a uncomfortable.
Plusy: Crew was amazing...
Minusy: Will be better if we can get off the plane
sooner and faster cause it really takes
too long..
Plusy: El avión estaba súper limpio y en excelentes condiciones
Plusy: Boarding was fast and easy.
Minusy: The food was very bland, we had to wait 25 min on the tarmac waiting for take off.
Plusy: US based airlines should take a lesson from AeroMexico - reasonable prices and the services we used to receive without additional charges: snack, food, 1 bag checked without fee, leg room! Thank god I Iive just south of Vancouver and can floy out of there instead of an American airport with greedy American-based airlines.
Minusy: I am completely satisfied with my experience
Minusy: space
Plusy: The crew was nice for the most part
Minusy: I was told I HAD to pick up my bag at the Mexico City layover, which turned out to not be true. Because I was told by 2 different people AND the flight announcement that I had to, it caused a lot of undue stress when I waited for my bag and it never showed up, because it was being sent all the way to Merida, my final destination. I thought my bag was lost, and I was scared flying to another country by myself, so it would have really helped my trip if they understood to tell me to look on my baggage receipt what city it said on there.
Minusy: Flight overbooked, they assigned me a seat 5 minutes before departure
Minusy: The check in was terrible. The line was 1 hour
Plusy: Good flight
Minusy: We flu at 12m. They gived us a mini sándwich and a coke
Plusy: Good takeoff, good landing.
Minusy: Food very cheap.
Minusy: Boarding lines
Plusy: Nice crew. Free movies.
Minusy: Temperature in cabin was extremely hot and dry.
Plusy: I wi not use aeromexico again
Minusy: Everything, see prior notes
Plusy: My experience was horrible. Aeromexico canceled my sons flight without notice or reimbursement, they forced me to abandon my minor son in a foreign country and extorted me to pay for a new return ticket on top of what I already paid through kayak.
Minusy: Not allow the airlines to cancel your ticket, extort you to buy another and force you to separate from you minor children leaving them in a foreign country. Horrible experience to say the least
Plusy: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.
Minusy: If they had not made us check in our carry on
Plusy: The crew was great except the pilot.
Minusy: The worst landing I have ever experienced. We hit the ground very hard, it was jarring.
Plusy: Nothing.
Minusy: Disaster of a flight - two hours late and blew connections in Mexico City for 11 people in our group.
Plusy: The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger.
Minusy: The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you.
Plusy: Crew was ok
Minusy: The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing
Minusy: Better seats and better communication as it took so long to get our luggage, I would have been fine waiting but they kept changing the location where we were supposed to get our luggage from
Plusy: Not a lot.
Minusy: Our group of 11 missed our connecting flights in Mexico City because the plane was two hours late. Cost us thousands of dollars and a day of our time.
Minusy: The space between seats is tiny, even when I paid more, no internet during the fly, old movies, nothing new
Minusy: Dirty plane, plane was late and my screen didn't work. Flight attendant was flippant.
Minusy: We have could have left, still in airport Mexico City
Minusy: Check in. A nightmare
Boarding. A nightmare
Waiting 1 hour for the bags to arrive. A nightmare
Minusy: Delayet
Plusy: Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days.
Minusy: Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport
Plusy: Nothing
Minusy: This is insulting. I watched my flight pull off from the gate and was then asked to stay at a Holiday Inn. I spent thousands of dollars on my flight, then was forced to spend another $950 on a hotel, food, etc. I was supposed to be home 5 hours ago and still haven’t taken off.
Plusy: Seat was comfortable and the entertainment was good.
Minusy: Honestly, almost everything was good.
At the meal time, the flight attendants spilled a lot tomato sauce on my white sweater. Of course it was very uncomfortable, they apologized and try to clean the mess and my sweater, but obviously they couldn’t make it.
It was very embarrassing for me. I had to take off my sweater and wear only my winter coat. I suggest they should be more careful.
Plusy: Nothing
Minusy: The puntuality
Minusy: Terrible experience at check-in in Tuxtla Gutiérrez. Aeromexico really must do a better job.
Minusy: Flight landed and sat on the tarmac for 45 minutes. Need to better schedule gate availability in Mexico City.
Plusy: Everything was fine except I ordered an aisle seat and was given a middle seat instead. The person who did get aisle played a war game for my territory with his arns over the arm rest and his refusal to get up whem the window person needed out.
Next tine I will demand my aisle purchase is hononored
Minusy: My aisle purchase being respected
Minusy: Un mejor trato.
Plusy: Nothing
Minusy: Everything. The most horrrble experience. Delayed for 2 hours of which 1 was spent in a motionless plane. Hot, no AC,no water, no food, and all because of their mistake
Minusy: Wasn't allowed to board because my sister is autistic traveling with her service dog. This had been the worst experience ever. We feel discriminated for something that is outside our control . This is unacceptable.
Plusy: The seat was a good size and not totally uncomfortable
Minusy: Literally everything needs some serious improvement — delays like crazy, the crew leaves you clueless, the customer care is horrendous.
Minusy: Waited on tarmac in Mexico Cory for 50 minutes to park the plane
Minusy: Really but service I m not recommended sorry
