ANA (NH)
ANA (NH)
ANA (NH)
ANA (NH)
ANA (NH)
ANA (NH)
| Kod IATA | NH |
|---|---|
| Trasy | 301 |
| Najpopularniejsza trasa | Sapporo Chitose–Tokio-Haneda |
| Obsługiwane lotniska | 91 |
| Najpopularniejsze lotnisko | Tokio-Haneda |
Plusy: The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly.
Minusy: The second food service.
Plusy: ANA was awesome as usual.
Minusy: The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options.
Plusy: The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink.
Minusy: More variety of options for the vegan meals...
Minusy: You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again.
Minusy: You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again.
Plusy: Everything was great. The crew was nice and the food was pretty good.
Minusy: Everything was great.
Plusy: The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved
Minusy: The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed.
Minusy: Excellent
Plusy: Attentive crew !
Plusy: Seat not comfortable crew was amazing
Minusy: Comfort in seat
Plusy: Meal, crew
Minusy: 1. inside temperature was so cold -especially at the 3rd route from la to tokyo -.
2. Economy seats are not declined, which means less pereonal space.
3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles.
Minusy: Food and entertainment could better
Plusy: Flight attendants were amazing and so service oriented!
Plusy: New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen.
Minusy: the seats are not reclined, not comfortable at all
Plusy: Crew was amazing.Premium economy seats were superb. Food was also good.
Plusy: Comfort as usual
Minusy: No idea
Plusy: Crews were friendly and helpful.
I never had economy seat that goes as flat as theirs.
I liked the safety instruction video.
Minusy: They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better.
Plusy: Everything!!!
Minusy: My experience overall is fantastic
Minusy: add low carb meal option please!
Minusy: Add a low carb meal option
Minusy: The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable
Plusy: Crew is responsive to requests, and very polite.
Minusy: Cabin temperature was 81F during the night, making it too hot to sleep.
Plusy: Great experience all together
Plusy: Excellent
Minusy: Five delays and three gate changes are not cool
Minusy: On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late
Plusy: Crew was amazing, food was filling & plentiful.
Minusy: Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight.
Plusy: Great
Minusy: Great
Plusy: Speeding of departure after boarding
Minusy: Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane.
Very nice plane
Plusy: There was a lot of leg room and updated features. Also the candy they gave out was good.
Minusy: The food was not to my liking,
Minusy: Perfect flight
Plusy: Crew was very friendly and the service was reasonably good.
Minusy: Seats were not very comfortable.
Minusy: Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again
Plusy: Loved the Kabuki actors used for safety instructional video - stay for the ending credits!
Minusy: Boarding felt like a standing cattle call.
Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class.
Plusy: Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty
Plusy: Crew was awesome, super attentive and friendly.
Minusy: The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting
Plusy: Crews are friendly
Minusy: Need more food
Plusy: The crew was very good. The service was fine.
Minusy: The food could have been better.
Plusy: Entire crew members, food, drink, hospitality & aircraft.
Minusy: I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies...
Plusy: Entire crew members, food, hospitality & aircraft.
Minusy: I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies.
Plusy: I enjoyed the selection of food and how it was mostly Japanese style. And the drink selection is very good.
Minusy: It is a problem of flying economy, but our seat space was a little tight. I would have enjoyed a broader selection of movies as well.
Plusy: Crew was nice
Minusy: Food
Minusy: Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside.
Minusy: Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great.
Plusy: Seating was fine
Minusy: If flight cost less lol
Plusy: Cleanliness, spacious legroom
Minusy: Serve coffee more
Minusy: Cabin to hot
Plusy: Crew great but seating not so comfortable
Minusy: Better Seats
Plusy: the food was god. the crew was very accommodating
Minusy: Old Aircraft Interior, could be more comfortable
Minusy: my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight
Minusy: Wonderful food and service
Minusy: Did not like emergency exit seat.
Plusy: Excellent crew!
Minusy: It could have been quieter.
Plusy: I had 3 seats to myself, and I was able to curl up and get a good 2 hours sleep without being disturbed. Thank you ANA. Crew was lovely and friendly.
Minusy: Well they could have given me a free upgrade but I can live with a row to myself, kidding. When the ticket counter opens the agents stand in front of the podiums and bow and say a greeting (I think it was in Japanese). They need to get their timing better. So not much.
Plusy: I loved the film with kabuki characters to introduce safety procedures.
Minusy: More seating room, better ventilation.
Plusy: Excellent crew!
Plusy: Great customer experience is what look for in any service, ANA delivers this in abundance.
Plusy: boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have.
Minusy: Less delays
Plusy: The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly.
Minusy: The second food service.
Plusy: ANA was awesome as usual.
Minusy: The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options.
Plusy: The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink.
Minusy: More variety of options for the vegan meals...
Plusy: Everything was great. The crew was nice and the food was pretty good.
Minusy: Everything was great.
Minusy: Excellent
Plusy: Seat not comfortable crew was amazing
Minusy: Comfort in seat
Minusy: Food and entertainment could better
Plusy: Comfort as usual
Minusy: No idea
Plusy: Crews were friendly and helpful.
I never had economy seat that goes as flat as theirs.
I liked the safety instruction video.
Minusy: They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better.
Plusy: Everything!!!
Minusy: My experience overall is fantastic
Minusy: add low carb meal option please!
Minusy: Add a low carb meal option
Plusy: Great experience all together
Plusy: Excellent
Plusy: Crew was amazing, food was filling & plentiful.
Minusy: Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight.
Plusy: Great
Minusy: Great
Very nice plane
Plusy: There was a lot of leg room and updated features. Also the candy they gave out was good.
Minusy: The food was not to my liking,
Minusy: Perfect flight
Minusy: Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again
Plusy: Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty
Plusy: The crew was very good. The service was fine.
Minusy: The food could have been better.
Plusy: Entire crew members, food, drink, hospitality & aircraft.
Minusy: I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies...
Plusy: Entire crew members, food, hospitality & aircraft.
Minusy: I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies.
Plusy: I enjoyed the selection of food and how it was mostly Japanese style. And the drink selection is very good.
Minusy: It is a problem of flying economy, but our seat space was a little tight. I would have enjoyed a broader selection of movies as well.
Minusy: Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside.
Plusy: Seating was fine
Minusy: If flight cost less lol
Plusy: Cleanliness, spacious legroom
Minusy: Serve coffee more
Minusy: Cabin to hot
Plusy: Crew great but seating not so comfortable
Minusy: Better Seats
Plusy: the food was god. the crew was very accommodating
Minusy: Wonderful food and service
Minusy: Did not like emergency exit seat.
Plusy: Excellent crew!
Minusy: It could have been quieter.
Plusy: I had 3 seats to myself, and I was able to curl up and get a good 2 hours sleep without being disturbed. Thank you ANA. Crew was lovely and friendly.
Minusy: Well they could have given me a free upgrade but I can live with a row to myself, kidding. When the ticket counter opens the agents stand in front of the podiums and bow and say a greeting (I think it was in Japanese). They need to get their timing better. So not much.
Plusy: Excellent crew!
Plusy: Great customer experience is what look for in any service, ANA delivers this in abundance.
Plusy: boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have.
Minusy: Less delays
Plusy: Attentive crew !
Plusy: Meal, crew
Minusy: 1. inside temperature was so cold -especially at the 3rd route from la to tokyo -.
2. Economy seats are not declined, which means less pereonal space.
3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles.
Plusy: Flight attendants were amazing and so service oriented!
Plusy: New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen.
Plusy: Crew was amazing.Premium economy seats were superb. Food was also good.
Minusy: The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable
Plusy: Crew is responsive to requests, and very polite.
Minusy: Cabin temperature was 81F during the night, making it too hot to sleep.
Plusy: Loved the Kabuki actors used for safety instructional video - stay for the ending credits!
Minusy: Boarding felt like a standing cattle call.
Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class.
Plusy: Crews are friendly
Minusy: Need more food
Plusy: Crew was nice
Minusy: Food
Minusy: Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great.
Minusy: Old Aircraft Interior, could be more comfortable
Minusy: my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight
Plusy: I loved the film with kabuki characters to introduce safety procedures.
Minusy: More seating room, better ventilation.
Minusy: You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again.
Minusy: You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again.
Plusy: The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved
Minusy: The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed.
Minusy: the seats are not reclined, not comfortable at all
Minusy: Five delays and three gate changes are not cool
Minusy: On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late
Plusy: Speeding of departure after boarding
Minusy: Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane.
Plusy: Crew was very friendly and the service was reasonably good.
Minusy: Seats were not very comfortable.
Plusy: Crew was awesome, super attentive and friendly.
Minusy: The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting
