Air New Zealand (NZ)
Air New Zealand (NZ)
Air New Zealand (NZ)
Air New Zealand (NZ)
Air New Zealand (NZ)
Air New Zealand (NZ)
| Kod IATA | NZ |
|---|---|
| Trasy | 120 |
| Najpopularniejsza trasa | Auckland Intl–Wellington |
| Obsługiwane lotniska | 38 |
| Najpopularniejsze lotnisko | Auckland Intl |
Plusy: The crew was great. Really friendly, we got skycouch and it was really comfortable
Minusy: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.
Plusy: Super easy
Plusy: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.
Minusy: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.
Plusy: The crew was wonderful, very hospitable and friendly.
Minusy: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.
Plusy: The crew was polite, efficient and prompt
Minusy: The food quality needs improvement!
Plusy: Sat in business class pods. Best flights we’ve ever taken !
Minusy: Nothing
Plusy: Good quick flight
Minusy: N/A
Plusy: Business class lay-flat seats and a private cubby.
Minusy: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.
Plusy: The space!
Minusy: Food
Minusy: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.
Minusy: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.
Minusy: More leg room
Plusy: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks
Minusy: Nothing
Plusy: Everything
Minusy: More food would have been better
Plusy: Crew was amazing, very attentive.
Plusy: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!
Minusy: I’m really not sure.
Plusy: Crew was okay. Nothing special but not bad.
Minusy: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.
Plusy: Crew was awesome! Kind and funny!
Minusy: The weather, but pilots did great despite it.
Plusy: Entertainment and service was outstanding.
Minusy: I could have used more leg room.
Plusy: Entertainment options. Communications from captain. Dimming of cabin lights.
Minusy: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.
Plusy: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.
Plusy: Movies, texting other seats, requesting food and water from my screen
Best service
Plusy: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!
Plusy: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.
Minusy: It would be better if the armrests went up.
Minusy: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that
Minusy: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that
Plusy: Very prompt and efficient
Plusy: Their plane
Minusy: Food
Plusy: Can’t remember
Minusy: Food selection specially for vegetarian
Plusy: The airline and staff appear to be friendly and efficient
Minusy: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.
Plusy: The crew was fine. the seats were not so comfortable in the economy.
Minusy: More comfortable seats.
Plusy: Nothing.
Minusy: Not being scammed on bag charges.
Plusy: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.
Minusy: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.
Plusy: Crew were always friendly and just looks happy to do their job.
Seat were comfortable enough for what I paid for
Minusy: Breakfast
Plusy: Crew were fantastic
Minusy: Entertainment choices
Plusy: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.
Minusy: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.
Plusy: Easy flight.
Minusy: I couldn’t get the seat to recline.
Plusy: Kind staff, long flight but the attendant were super kind
Plusy: The seat was super uncomfortable and they switched out flights 3 times so the layovers were extremely long.
Minusy: Not switching our flights three times and not accommodating us like we had originally paid for.
Plusy: Crew were very helpful
Minusy: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good
Plusy: The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely.
Minusy: I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats.
Plusy: The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay.
Minusy: Nothing. The flight was efficiently run and seats comfortable.
Plusy: Crew were great!
Plusy: Staff friendly and helpful
Minusy: My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep.
In our experience Air New Zealand is tops.
Plusy: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).
Plusy: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star
Minusy: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?
Minusy: Nothing
Plusy: Great crew. Wine and cheese was nice.
Minusy: Nothing. All good.
Plusy: Free WiFi - was great and fast
Plusy: The crew was great but the seats were not.
Minusy: Roomier seats and meals should be served a little bit closer in between
Plusy: The plane was great!
Plusy: The crew was great. The seats were good but not as spacious as some other business class airline seats.
Minusy: The TV screen interferes with the tray table and could knock off food from the table.
Plusy: wasn't able to incline my seat...
Minusy: being able to incline my seat...
Plusy: The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment.
Minusy: Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible.
Plusy: Premium economy is the way to go. So much more comfortable.
Minusy: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.
Minusy: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.
Plusy: All good
Minusy: It was very cold so the cabin could have been warmer
Minusy: Food in business class and more choice of movies
Plusy: The crew was great. Really friendly, we got skycouch and it was really comfortable
Minusy: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.
Plusy: Super easy
Plusy: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.
Minusy: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.
Plusy: The crew was polite, efficient and prompt
Minusy: The food quality needs improvement!
Plusy: Sat in business class pods. Best flights we’ve ever taken !
Minusy: Nothing
Plusy: Good quick flight
Minusy: N/A
Plusy: Business class lay-flat seats and a private cubby.
Minusy: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.
Plusy: The space!
Minusy: Food
Minusy: More leg room
Plusy: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks
Minusy: Nothing
Plusy: Everything
Minusy: More food would have been better
Plusy: Crew was amazing, very attentive.
Plusy: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!
Minusy: I’m really not sure.
Plusy: Crew was awesome! Kind and funny!
Minusy: The weather, but pilots did great despite it.
Plusy: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.
Plusy: Movies, texting other seats, requesting food and water from my screen
Best service
Plusy: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!
Plusy: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.
Minusy: It would be better if the armrests went up.
Minusy: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that
Plusy: Very prompt and efficient
Plusy: Crew were always friendly and just looks happy to do their job.
Seat were comfortable enough for what I paid for
Minusy: Breakfast
Plusy: Crew were fantastic
Minusy: Entertainment choices
Plusy: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.
Minusy: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.
Plusy: Easy flight.
Minusy: I couldn’t get the seat to recline.
Plusy: Kind staff, long flight but the attendant were super kind
Plusy: The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay.
Minusy: Nothing. The flight was efficiently run and seats comfortable.
Plusy: Crew were great!
Plusy: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).
Plusy: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star
Minusy: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?
Minusy: Nothing
Plusy: Free WiFi - was great and fast
Plusy: The crew was great but the seats were not.
Minusy: Roomier seats and meals should be served a little bit closer in between
Plusy: The plane was great!
Plusy: The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment.
Minusy: Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible.
Plusy: Premium economy is the way to go. So much more comfortable.
Minusy: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.
Plusy: Crew was okay. Nothing special but not bad.
Minusy: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.
Plusy: Entertainment and service was outstanding.
Minusy: I could have used more leg room.
Plusy: Their plane
Minusy: Food
Plusy: Can’t remember
Minusy: Food selection specially for vegetarian
Plusy: The airline and staff appear to be friendly and efficient
Minusy: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.
Plusy: The crew was fine. the seats were not so comfortable in the economy.
Minusy: More comfortable seats.
Plusy: Crew were very helpful
Minusy: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good
Plusy: The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely.
Minusy: I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats.
Plusy: Staff friendly and helpful
Minusy: My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep.
In our experience Air New Zealand is tops.
Plusy: Great crew. Wine and cheese was nice.
Minusy: Nothing. All good.
Plusy: The crew was great. The seats were good but not as spacious as some other business class airline seats.
Minusy: The TV screen interferes with the tray table and could knock off food from the table.
Plusy: wasn't able to incline my seat...
Minusy: being able to incline my seat...
Plusy: All good
Minusy: It was very cold so the cabin could have been warmer
Minusy: Food in business class and more choice of movies
Plusy: The crew was wonderful, very hospitable and friendly.
Minusy: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.
Minusy: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.
Minusy: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.
Plusy: Entertainment options. Communications from captain. Dimming of cabin lights.
Minusy: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.
Minusy: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that
Plusy: Nothing.
Minusy: Not being scammed on bag charges.
Plusy: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.
Minusy: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.
Plusy: The seat was super uncomfortable and they switched out flights 3 times so the layovers were extremely long.
Minusy: Not switching our flights three times and not accommodating us like we had originally paid for.
Minusy: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.
