Opinie gości
Ogólna ocena
7,4
Dobry
Na podstawie 3 891 opinii
Ogólnie
7,7
Czystość
7,9
Komfort
8,0
Odbiór/zwrot
7,3
Jakość/Cena
7,7
Barcelona — Ceny wynajmu samochodów Hertz
| Premium | 128 zł/dzień |
Ostatnie opinie
- Wszystkie opinie
- Pozytywne
- Neutralne
- Negatywne
-
8,0
Plusy: Everything was without hassle.
Minusy: Policy on gas is not the best, they will charge you fee if you don't bring it back full plus the cost of the Gas at a premium.
Opinia od
-
10,0
Minusy: The return lot at BCN is very hard to find. Not Hertz's fault, certainly, but I sure wish someone would fix it!
Opinia od
-
8,4
Everything alright
Plusy: Really professional and effective service as we rented the car the night before and it was ready the next day at 8am. The price was really fair!
Opinia od
-
5,2
Pickup was slow
Plusy: the car was fine
Minusy: pickup was slow and the car wasn't fully cleaned
Opinia od
-
2,4
Awful customer service
Plusy: Absolutely nothing.
Minusy: They were not able to refund me for six days of prepaid rental that I didn’t need. The service was terrible. The kid who gave us the keys told us to drive thru the barrier at the airport. Insurance is completely unaffordable
Opinia od
-
2,0
Wrong drop-off address
Minusy: The address that Kayak pointed me to where I was supposed to drop off the car was wrong. Such address is a Hertz office which deals only for motorbikes and not with cars. This happened late evening on a rainy night, presenting a strong inconvenience. I had to go to another Hertz office which was still open until 10pm, and they explained me that Hertz was having issues since they themselves could not update their own databases so that the wrong address would stop appearing as one of the drop off locations for cars in Barcelona. In fact, I was not the only customer having this issue. When I arrived to the wrong address, even though the office was closed, someone was still there inside who was friendly enough to come out to explain me that they occasionally received customers trying to drop off a car there, and that Hertz for a long time has not been able to update the address. Such a funny thing that they cannot update a wrong record in their own system. I cannot recommend Hertz to anyone after such bad experience. Note: the wrong address in Barcelona used as drop off for cars is Carrer Nicaragua, 48, Barcelona, Spain. So do NOT choose such drop off address if you ever have to rent a car from Hertz.
Opinia od
-
2,0
Rough customer service - buy your insurance online!
Plusy: Easy to book online
Minusy: When we arrived to pick up our car the agent didn’t speak English well, which was completely fine, but he opted to sign us up for the most expensive insurance and prepaid gas without asking. After taking my card he handed me a receipt for nearly 500 euro for our $60 rental. When I asked about alternatives he just tried to keep up selling us with veiled threats. We cancelled and rebooked with Enterprise where the service was honestly incredible and we booked our insurance online minutes in advance. I’m still waiting to see if he actually cancelled.
Opinia od
-
10,0
Plusy: The car was dependable and fuel efficient
Minusy: No complaints
Opinia od
-
10,0
Outstanding service!!!
Plusy: Fratern, from Barcelona’s airport, was extremely helpful and accommodating during my pick up of the car. It is a joy to find hardworking people with a service attitude. He should be commended for his efforts. Thank you very much!!! The car was in great shape, clean and almost brand new. We had no trouble at all driving it from Barcelona to Madrid, with stops at Cartagena, Granada and Cordoba. Following the speed limit is important since there are speed radars (cameras) in highways and cities, and for what I’ve heard the fines are pretty hefty. We declined insurance since we booked the car online and got the insurance from a different company. The final price for the rental was the same as quoted, and we think it was a great value for our money. It was our first time renting a car in a foreign country, and it was a great experience. We recommend this service 100%
Opinia od
-
3,6
Car had dents and had a previous crash
Minusy: The car had been crashed and wasn't fixed. The car was not cleaned. It had crumbs everywhere. Reserved a Mercedes Class C and they don't even have that kind of car in Hertz Barcelona.
Opinia od
-
10,0
Hertz went above and beyond
Plusy: We had initially rented a manual Fiat 500 but when we got to the rental desk, the Hertz employee gave us a brand-new (18 kms on the odometer), semi-automatic, fully-loaded (leather seats, navigation), Fiat 500S. We had signed up for the most basic and cheapest car and we ended up with a pretty decent one in the same class, and there was no added cost to us. The unlimited kms were very good for us as we did about 1850 kms of driving over the 8-day rental period. Pick-up and drop-off were quick and easy. The entire experience was enjoyable.
Minusy: My only issue, and this has nothing to do with Hertz, is how weak the engine of the Fiat 500 was. We had quite a bit of trouble keeping up with the European traffic on the highway. Driving on the very hilly landscape of Spain made some parts of the highway near impossible to climb without losing much speed. Other than that, it was a very enjoyable rental.
Opinia od
-
4,4
A lot of extra fees
Plusy: The car was brand new, not clean but new. Costumer services i was ok but they forgot to clarify about the petrol.
Minusy: The return of the car not convenient at all. The only have office at the airport of San sebastian. We had to add an extra insurance as they don’t work with allianze that was offer by Kayak. The charge me for one quarter of petrol for 8 ltr at 1.5 euros, plus a Refuelling fee of 16 euros, plus taxes all togehter we paid 178 euros for a fiat 500 for one day whent supposed to be 30 euros. Totally out of budget. The fligts where only 78 euros.
Opinia od
-
10,0
Minusy: The return lot at BCN is very hard to find. Not Hertz's fault, certainly, but I sure wish someone would fix it!
Opinia od
-
10,0
Plusy: The car was dependable and fuel efficient
Minusy: No complaints
Opinia od
-
10,0
Outstanding service!!!
Plusy: Fratern, from Barcelona’s airport, was extremely helpful and accommodating during my pick up of the car. It is a joy to find hardworking people with a service attitude. He should be commended for his efforts. Thank you very much!!! The car was in great shape, clean and almost brand new. We had no trouble at all driving it from Barcelona to Madrid, with stops at Cartagena, Granada and Cordoba. Following the speed limit is important since there are speed radars (cameras) in highways and cities, and for what I’ve heard the fines are pretty hefty. We declined insurance since we booked the car online and got the insurance from a different company. The final price for the rental was the same as quoted, and we think it was a great value for our money. It was our first time renting a car in a foreign country, and it was a great experience. We recommend this service 100%
Opinia od
-
10,0
Hertz went above and beyond
Plusy: We had initially rented a manual Fiat 500 but when we got to the rental desk, the Hertz employee gave us a brand-new (18 kms on the odometer), semi-automatic, fully-loaded (leather seats, navigation), Fiat 500S. We had signed up for the most basic and cheapest car and we ended up with a pretty decent one in the same class, and there was no added cost to us. The unlimited kms were very good for us as we did about 1850 kms of driving over the 8-day rental period. Pick-up and drop-off were quick and easy. The entire experience was enjoyable.
Minusy: My only issue, and this has nothing to do with Hertz, is how weak the engine of the Fiat 500 was. We had quite a bit of trouble keeping up with the European traffic on the highway. Driving on the very hilly landscape of Spain made some parts of the highway near impossible to climb without losing much speed. Other than that, it was a very enjoyable rental.
Opinia od
-
8,0
Plusy: Everything was without hassle.
Minusy: Policy on gas is not the best, they will charge you fee if you don't bring it back full plus the cost of the Gas at a premium.
Opinia od
-
8,4
Everything alright
Plusy: Really professional and effective service as we rented the car the night before and it was ready the next day at 8am. The price was really fair!
Opinia od
-
5,2
Pickup was slow
Plusy: the car was fine
Minusy: pickup was slow and the car wasn't fully cleaned
Opinia od
-
2,4
Awful customer service
Plusy: Absolutely nothing.
Minusy: They were not able to refund me for six days of prepaid rental that I didn’t need. The service was terrible. The kid who gave us the keys told us to drive thru the barrier at the airport. Insurance is completely unaffordable
Opinia od
-
2,0
Wrong drop-off address
Minusy: The address that Kayak pointed me to where I was supposed to drop off the car was wrong. Such address is a Hertz office which deals only for motorbikes and not with cars. This happened late evening on a rainy night, presenting a strong inconvenience. I had to go to another Hertz office which was still open until 10pm, and they explained me that Hertz was having issues since they themselves could not update their own databases so that the wrong address would stop appearing as one of the drop off locations for cars in Barcelona. In fact, I was not the only customer having this issue. When I arrived to the wrong address, even though the office was closed, someone was still there inside who was friendly enough to come out to explain me that they occasionally received customers trying to drop off a car there, and that Hertz for a long time has not been able to update the address. Such a funny thing that they cannot update a wrong record in their own system. I cannot recommend Hertz to anyone after such bad experience. Note: the wrong address in Barcelona used as drop off for cars is Carrer Nicaragua, 48, Barcelona, Spain. So do NOT choose such drop off address if you ever have to rent a car from Hertz.
Opinia od
-
2,0
Rough customer service - buy your insurance online!
Plusy: Easy to book online
Minusy: When we arrived to pick up our car the agent didn’t speak English well, which was completely fine, but he opted to sign us up for the most expensive insurance and prepaid gas without asking. After taking my card he handed me a receipt for nearly 500 euro for our $60 rental. When I asked about alternatives he just tried to keep up selling us with veiled threats. We cancelled and rebooked with Enterprise where the service was honestly incredible and we booked our insurance online minutes in advance. I’m still waiting to see if he actually cancelled.
Opinia od
-
3,6
Car had dents and had a previous crash
Minusy: The car had been crashed and wasn't fixed. The car was not cleaned. It had crumbs everywhere. Reserved a Mercedes Class C and they don't even have that kind of car in Hertz Barcelona.
Opinia od
-
4,4
A lot of extra fees
Plusy: The car was brand new, not clean but new. Costumer services i was ok but they forgot to clarify about the petrol.
Minusy: The return of the car not convenient at all. The only have office at the airport of San sebastian. We had to add an extra insurance as they don’t work with allianze that was offer by Kayak. The charge me for one quarter of petrol for 8 ltr at 1.5 euros, plus a Refuelling fee of 16 euros, plus taxes all togehter we paid 178 euros for a fiat 500 for one day whent supposed to be 30 euros. Totally out of budget. The fligts where only 78 euros.
Opinia od
Inni dostawcy w mieście Barcelona
Gdzie mogę znaleść samochód Hertz w mieście Barcelona?
Hotel Hesperia Del Mar, Wypożyczalnie samochodów Hertz
Adres
Hotel Hesperia Del MarTelefon
+34 933 561 139Wynajem samochodu w Hertz Barcelona – najlepsze porady
- 25% naszych użytkowników znalazło w Hertz Barcelona auto na wynajem za 96 zł lub mniej
- Zarezerwuj samochód w Barcelona Hertz przynajmniej na 1 dzień przed podróżą, by znaleźć ceny poniżej średniej
- W Hertz Barcelona samochody klasy „Ekonomiczna” są średnio 87% tańsze niż inne typy aut
Wynajem samochodu w Hertz Barcelona: najczęściej zadawane pytania (FAQ)
Ile kosztuje wynajem auta w Hertz Barcelona?
Wynajem auta w Hertz Barcelona kosztuje średnio 126 zł za dzień.
Jakie samochody są najczęściej wypożyczane w Hertz Barcelona?
Mini (Fiat 500 lub podobny) to najczęściej wybierana klasa samochodów na wynajem w Hertz Barcelona.
Ile wypożyczalni w mieście Barcelona ma Hertz?
Hertz działa w 6 lokalizacjach w mieście Barcelona. Zerknij na mapę wypożyczalni samochodów Hertz i znajdź najlepsze oferty wynajmu auta w Twojej okolicy.
Czy Hertz ma swoje stanowisko na lotnisku Lotnisko Barcelona (BCN)?
Tak
Czy Hertz oferuje dowóz lub odbiór z lotniska Lotnisko Barcelona (BCN)?
Tak