Opinie gości
Ocena ogólna
7,7
Dobry
Na podstawie 431 opinii
Czystość
7,8
Komfort
7,9
Odbiór/Zwrot
7,6
Jakość a cena
7,4
Przejdź do głównej treści
Więcej
Najnowsze opinie
Oceny podróżników
76
49
29
18
17
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5,2
Plusy: Staff at Tampa Airport was excellent while picking up car.
Minusy: Car was not wiped down and had crumbs and smudge marks throughout the driver contact area. To make matters worse, there was a customer service card inside that detailed how they were going above and beyond especially during this pandemic. The drop off staff could have been friendlier.
Opinia od
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8,8
Plusy: Nice car, and easy to return
Minusy: Huge rental counter. Only 2 people working, and not very hard as they had no cars available for most reservations. I was second in line, but spent more than 30 minutes waiting to be helped. The line grew much longer while I was waiting.
Opinia od
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10,0
Plusy: The staff was extremely helpful, and were very friendly both at pick up and return. It was very organized and professional.
Minusy: I truly have no suggestions. It was a great experience.
Opinia od
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6,8
Plusy: Car was fine, drop off was fine.
Minusy: It took an hour and 15 minutes to pick up. Only two customer service reps and one of them allowed a woman with no clue to cut out of line and she had no idea how to pay. Instead of having the woman step aside they sat there together while the woman was on the phone and the rep did not help anyone else.. the other representative helped 15 people including myself and that woman was still dealing with the clueless woman..
Opinia od
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10,0
Plusy: Staff was great, car was clean and new, everything was 10/10.
Opinia od
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2,0
Plusy: Nothing
Minusy: I count get a car because I was under 25 and I already paid 110 for a stupid car insurance and I couldn’t get my money back even if I didn’t get my car
Opinia od
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4,8
Plusy: The car itself was great
Minusy: I waited in a nearly 2 hour line. Not sure what more needs to be said. I found it shocking that on a Saturday evening, there were 2 agents for a combined Avis/Budget line. TWO! And each customer took at least 10 minutes, and in some cases closer to 20 minutes. When I got to the front and asked politely why it had taken so long, the agent greeted me with hostility. She was clearly over it. At least she was working and getting paid for her efforts. Meanwhile I risked getting Covid 19 by standing with a group of people for nearly 2 hours. I was shocked to learn everyone had an existing reservation too (no walk ups) So basically it was Avis/Budget fault for being so ridiculously slow. How long does it take to get a car ready for someone who already has a reservation?? Need to have more people on staff and shuttle them through quicker. It took me longer to get from Tampa airport to Venice, FL (3.5 hours) than it did to fly from Denver to Tampa (3 hrs, 15 min.) Totally unacceptable
Opinia od
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10,0
Plusy: The car is spacious. The a/c is cold. The drive in the rental car is excellent. The value of the rental car is excellent.
Minusy: No changes
Opinia od
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2,0
Plusy: The staff was nice
Minusy: They didnt have a car for us when we went to pick it up
Opinia od
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2,4
Minusy: It was a bait and switch to get me to pay more
Opinia od
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8,0
Plusy: Staff was knowledgeable and helpful.
Minusy: Think the vehicle itself could have needed a tune-up. It was clean and comfortable though.
Opinia od
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8,0
Plusy: Quick at the desk
Minusy: Price
Opinia od
Inni dostawcy w mieście Tampa
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Gdzie mogę znaleść samochód Budget w mieście Tampa?
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