Wynajmij samochód w mieście Las Vegas z Thrifty

Plusy: No they were rude and very un professional

Minusy: I could have been given the car I asked for , that they told me at the counter I was getting , Insted they gave me a kia the USB and car charger didn't work the car was not In very good condition . I will never rent from them again

Plusy: Poor staff, overwhelmed, apparently over an hour late getting a break.

Minusy: More than one hour between lining up and driving out. WHAT!

Plusy: Staff wasn’t very friendly.

Minusy: Cost was way higher then original quote. No point in giving quotes if they are very wrong

Minusy: After checking in the vehicle and telling me everything was good; I was later billed for a cleaning fee for something I didn’t do.

Plusy: got a newer veloster, fun to drive

Minusy: Car was covered in dog hair, cigarette burns in the seat, claw marks in the dash.

Minusy: Your advertisement states you have “high standards for safety and cleanliness.” Upon approaching our rental van, we noticed several scratches. However, that was no comparison to the filth found inside the vehicle. Due to COVID and your policy of “high standards,” we certainly expected our vehicle to be cleaned. From the caked on dirt on the door panels and carpet, crumbs in the door handles and console, black marks on interior roof, Gold Fish crackers on the floor, to the sticky, smudged fingerprints down the glass, it was very obvious this vehicle had not been touched, much less sanitized prior to our pick-up. To say my family and I were very disappointed is an understatement. I did make a phone call to the 800 during business hours but the recording said the office was closed. I then sent a FaceBook messenger to the Thrifty site and Alexandra responded saying we could exchange it at a “nearby corporate location.” Due to waiting over and hour to get the vehicle and our tight time line, we did not have time for this exchange. I have photos and would love to share with management. Sincerely, One very disappointed customer Tracie Ledford 423-335-4337 scott_tracie@charter.net

Minusy: Didn’t even get copy of my receipt

Plusy: Good value.

Minusy: Agent pushing very hard for extras, like unnecessary insurance. No one to except the return, lots of customers w/ returns and no Thrifty agent insight. I never got a final receipt.