Nice service, clean car, no surprises

Plusy: Clean car, performed as expected with sufficient room

Minusy: Kayak reservation didn’t show up in Dollar system until I called the main office on the day of car pickup. My expectation was that Dollar has a desk at the City hotel... this wasn’t a case. Dollar agent met me at the hotel after my call and I elected to conduct a check in at the office, which is located at the airport, some 10 min away from the hotel. The check in process was thus delayed and we left with a 1 hr delay.