Hotel in the Berkshires close to everything
The staff was incredibly friendly and offered us some good suggestions on places to go. We ended up visiting the different small towns in the area, and in that regard, you couldn't lose. This hotel was close to everything. The room was clean as well. Overall, it was a pretty good hotel.
The beds were fine, but the pillows were terrible. For some reason they were super inflated and as you slept they would shrink down by a lot. So, they were impossible to sleep two pillows high, and one pillow would end up flat like a pancake. Also, for a king bed, there should be king pillows. One big issue we had, and it could be limited to us, was that there was very little noise buffering, and we could hear everything in the hallway and from the room above us. That was frustrating when we really were looking for a good nights sleep. Also, if you have for t-mobile, prepare for no service at the hotel.
Weekend with the Wife
I liked the location. We liked the room and cleanliness. The front desk offers if you forgot a bathroom item they give you a replacement for free. The room had a fridge TV and DVD player. They have a nice Indian restaurant to eat at.
Lots of children running around very loud. They didn't have any lady products at the front desk, so we had to drive to the store. The door lock was broken and was difficult to open and close without it beeping loudly. The bathroom in room #117 had tile that was unfinished and jagged. We wanted to upgrade to a room with a fireplace but the fireplaces don't work we were told.
Hotel needs serious cleaning but staff is very fri
Location by the lake. On-site Indian restaurant "Mint". Value for the money. Complimentary breakfast. Other hotels in the Berkshires were quite expensive so this was a good find overall but we will not stay here again.
The carpets were very dirty especially on the staircase. There is no elevator. The a/c in the window made a lot of noise
Beautiful view of Laurel Lake, updated rooms, friendly staff. I would definitely stay here again.
Mattress needed to be rotated! I felt like I was falling off the edge half the night.
Overall nice area/ location. Very clean and comfortable.
Breakfast area looked unkempt and could use some touch ups/ updating. Phone would ring at randome, but only one ring, went off a few times the middle of the night. Early in the AM, woke up to noises sounding like someone messing with the door/ door handle. ( no knock as if it was housekeeping)
W czasie pobytu w obiekcie takim jak The Black Swan Lee - Lenox, Ascend Hotel Collection in Lee zamieszkasz przy nabrzeżu, 10 minut samochodem od atrakcji takich jak Teatr Tanglewood Music Center i Muzeum Animacji Animagic. Udogodnienia biznesowe to całodobowe centrum biznesowe, recepcja całodobowa oraz kawa/herbata w części wspólnej. Udogodnienia na miejscu to bezpłatne parkowanie samodzielne.
na podstawie 476 opinii
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The Black Swan Lee-Lenox Ascend Hotel Collection stosuje następujące środki:
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