Tani wynajem aut — Syracuse

Minusy: The car smelled of smoke and had stains on the seats.

Plusy: Good car Good gas mileage

Minusy: Drop off was terrible. Persons in garage were pushy and grabbed my keys and locked the car as soon as I arrived. Asked them THREE TIMES NOT TO LOCK THE Car UNTIL I GOT MY TGHINGS OUT!!! But they did anyway and said they did not. They had the keys so it was not me who locked it. Seemed like they just wanted to grab the car and not give me time to exit Just a bums rush!!

The whole dealing was a mess

Minusy: I got no help from u to correct the problem poor service

Minusy: Samochód śmierdział dymem i plamy na fotelach.

Całe postępowanie był bałagan

Minusy: Nie pomocy u, aby rozwiązać problem słaba obsługa

Syracuse was fine, DCA was awful

Plusy: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.

Minusy: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.

Worst rental ever

Plusy: This car smelled bad and drove worse. It made more noise than the bed in a hotel that rents by the hour. Terrible

Deliberately hidden large fees, and fuel consumpti

Minusy: - They over-estimated fuel consumption and billed me excessively, or did not give a clear estimation method. - Airport tax ($40) was labeled deliberately obscurely and not included in initial offer totals. - Agressive upselling to higher models was tasteless and crass.

Buyer beware!!

Minusy: My key broke with normal use in the ignition over 4 days and I was charged $300 for it!!! I will be disputing this.

Watch out for unwanted "Trip saver": 4.99/day extra

Plusy: Staff were polite (but lied)

Minusy: When I queried the $20 increased charge over the quoted price at the counter I was told it was the "franchise fee". When I had time to look more closely I saw that "Tripsaver @$4.99" per day had been added without asking me if I wanted it (I didn't, I have AAA) I called the franchise and the lie was repeated - evectivly blaming KAYAK for not quoting the right price (in fact KAYAK's quote was accurate)

Minusy: They tried to stick me with an 11-seater van, and had to pay extra to get a more reasonable economy car/sedan. This was not transparent to me when I made the reservation.

Bad customer service

Plusy: Carvwas good, pick up is easy

Minusy: Franchise fee was added. The mobile oil was not changed. There was no water in wipers. Insurance rate was high. Extremely poor service. Difficult to locate car in the garage because no sign was posted. Over all, the service was poor, not comfortable in taking car on rent

Minusy: The amount was not chartered right! The car wasn't clean.

Minusy: Didn't have the vehicle I reserved. I reserved a 15 passenger van, but when I went to pick up, they were only going to give me a 10 passenger. Didn't give me a discount for the upgrade, which I thought my reserved price should have been honored. Ended up paying over $100.00 more than I expected.

Plusy: Allowed me to book a rental a downtown instead of airport - the enterprise folks then stiffed me for 100+ car since they pretended that there was no reservation.

Car rental experience

Plusy: Gas mileage was good

Minusy: Car was really too small.

Plusy: The and there was no car for me. The location is off the airport, had no transportation to it and was closed. Lousey!!!!!!

Horrible service

Minusy: My prepaid car wasn't an airport pick up. I wanted to change to an airport pick up and they could not change the reservation because they had computer problems. It took 30 minutes to tell me that! I left to get a taxi at SYR, no taxis. So I tried to rebook a new reservation and they said I'd have to wait back in a long line again. I booked at National and was out in 5 minutes. I've been a Hertz gold member for year. I'm done with them.

Dirty car and smelled like stale smoke

Plusy: Pick up and delivery was easy

Minusy: INitially the clerk tried to charge an extra 20$ and then when questioned, he made the adjustment to the original quote. INitially I thought the car smelled like stale smoke, but out the window down and it wasn't bad. The next day, when I drove further it smelled so bad it was nauseating, but I didn't have time to return the car. When night came, I realized the inside of the windshield was filthy and smeared causing considerable headlight glare. There was also a map from the previous renter and a bag of trash in the trunk. When I reported this politely to the clerk, she put a note in my reservation. I don't think she really cared. I will not use this company again.

Minusy: Nobody was present at the Payless desk when I arrived at the check in counter and no one ever showed up. The sales rep from Budget checked me in . I almost missed a funeral

No staff at counter

Minusy: Payless apparently has staffing problems at this site. There was no one on duty at 4 PM. Fortunately, someone from the adjacent Avis counter was able to rent me the car. Otherwise it was fine but it's not OK to have no staff on duty.

Minusy: Nobody at the Payless counter. Avis staff said nobody had even come in that day. Avis saved the day and matched my rate

Absentee Rentalk

Minusy: There was noone at the desk when I arrived, and noone answered the phone when I called, so I rented from Avis instead.

Minusy: Nikogo w Supermarket Payless jest oddalony o blat kuchenny. Avis powiedział nikt nie miał nawet w tym dniu. Zapisane Avis dnia i dopasowane cenę

Minusy: When I got there the price that you quoted for both days was only valid for day 1. Ad then when I extended by a day,it was raised again. Most other car rentals I have used get the chargecorrect up-front.

Bait and switch

Minusy: Rate advertised when booked was special, "compact" - to be a vehicle "compact or larger" to be determined upon arrival. Upon check-in attendent said that rate was for whichever vehicle they have the most of, which in this case was 12-passenger vans. Driving a 12 passenger van was a rediculous option for my purpose, so I asked for a compact vehicle. She said they had none. The only other viable vehicle available was a luxury, which they said they would discount. Cost ended up being $310 instead of booked rate of $120. I'm very unhappy and diasappointed. Also after getting vehicle I smelled, and noticed marijuana crumbs on center console storage area.

Car choice was not as expected.

Plusy: The car that I ended up receiving - a Ford Mustang - was excellent, just not what I expected and costing much more than promised. The woman at the counter for both pickup and drop off was very friendly.

Minusy: My understanding of the offer we booked was that we would have whatever car they had the most of on hand, expecting a compact or similar. Instead we were offered a 12 passenger van as the only option for the price promised. This does not seem like a reasonable option for a couple on a brief visit to upstate New York. It also would have been ridiculous for us to drive in a funeral processional in a 12-passenger van, but that's neither here nor there. As an alternative, we were suggested a Ford Mustang at double the rate we had booked. We ended up agreeing on a Ford Focus, at a cost of $100 more than our estimated total. The friendly Thrifty representative offered us the Mustang at the same price, which we accepted. The experience overall was mediocre. Had we known that only a van would have been made available to us for the agreed upon price, we would have made separate arrangements.

hidden charges

Plusy: The car was new clean well equipped and very comfortable

Minusy: When I returned the car they added a $4.99 per day trip saver fee. I h ad a flat tire and called Thrifty and Joe told me to call AAA. I had to find an exact match of the tire or pay for the tire and pay again to replace it on return. I finally found someone who had a match for the tire over 30 miles away while driving on a donut. I lost a day of traveling time and had an extremely hard time finding a hotel as it was Paris Island Marine Boot Camp Training Graduation weekend. I finally found a room at Country Inn and Suites in Beaufort S.C. (the management there gave us a room with little water pressure but it beat sleeping in the car because we couldn't drive on the spare Thank Goodness for them) So I ask what is the $4.99 per day Trip saver fee when I am told to call my own triple AAA.

Plusy: Price was okay and woman at check in desk was very nice and efficient.

Minusy: Car was full of air freshener. Horrible! Had to drive with windows down in 30 degree weather. Smell got in my clothes and made me feel sick. would have returned but no time to go back out to airport.

Minusy: We reserved a Full size and it was too small so had to upgrade and it cost us more. Don't feel the Ford Full size is a true FULL size car