Best Western Pocatello Inn

I was told at 2:30 I could not check in. The power was going to be out the next morning for two hours. I asked for an extended checkout because my daughter was at a camp and was told I had to be out at 12:00. They were nice but could be more accommodating.

the staying was good

comfortable bed, good breakfast and very kind staff

the housekeeping lady knocked every door at 9 AM asking for cleaning everyday. We were for 4 days and that was quite annoying. you do not need alarm for that time. We think this is totally unnecessary

poor service, bad layout, good breakfast

The breakfast is great. Scrambled eggs, sliced ham, self-serve waffles, cereal, oatmeal, yogurt, pastries, coffee, tea, cocoa and juice selection.

Exceptionally understaffed resulting in poor service. Layout is terrible - almost all rooms require at least a few stairs (if not a full flight) to access, making that luggage cart useless.