The Manhattan At Times Square Hotel

Lokalizacja

Hotel był zaniedbany. Personel nie był pomocny.

Location is definitley great. Parts of the staff are very nice and helpful.

First room was horrible, old, dirty, not cozy. I needed to ask 3 times for an upgrade. At the end, I got one for around --$ (before tax). New room was better, but coffee machine was not working. Asked every day to fix it - the fourth day they did.

Convenience to theater district

The hotel was old, not remodeled, no modern conveniences. A resort fee is charged, for what? The heat stopped working in the middle of the night. The room was 60 degrees in the morning. At check out, the clerk was pleasant, others had same issue.

The location and staff were great!

The hotel is beyond tired. The rugs in the hallways were coming up and worn. The bathrooms were gross, we refused to shower because of the condition of the shower.

The location of this hotel is excellent! It is convenient to many things in Manhattan.

The rooms and hallways of this hotel are ancient. I doubt they’ve been upgraded in thirty years. The lack of concern for the rooms was surprising.

Location

After a long day of business meetings, I was unable to check in for an hour and they did give me a room. They gave me somebody else's room and I walked in on a very unsuspecting woman in the shower who screamed loudly terrified me and her

this is the dirtiest hotel ive ever been in mold growing in the walls and can be seen with the naked eye. there is also a homeless shelter on some of the floors so you are dealing with homeless people

I liked the location

We had to request a second room because the 1st room was nasty; 2nd room had a very bad leak, also an old bag of chips on floor, broken dresser, NO ONE came to room to check leak so we took pictures to TAKE downstairs to show. Horrible Stay!!!!