Park West Hotel

The pictures in the ads so not meet the reality, the rooms were narrow, the ac makes this big noise and the carpet is super old

The location

Nothing horrible customer service and filthy bathrooms... The property could not even accommodate us to cancel or move to a better room they gave a us a smaller room and smaller bed in which I paid for a king not a queen bed...!

The hotel manager and staff were completely rude and disrespectful. The manager Asked personal questions as to change of dates when we had to leave due to a fan lily issue back home, and our room had 5 different issues with amenities. The shower had mold, the door didn’t close in the bathroom and the door to the room was broken and the mattress had stains! All these issue made my stay completely uncomfortable and not satisfied.I would never recommend service to this hotel again. I had to stick out staying in this hotel coming across the country 1800 miles due to no cancellation policy to at least get another hotel and the manager would not even make things right. They switched my wife and I to a smaller room with a smaller bed which was like a major slap in the face for informing the manager of issues in the room!!

Staff helpful when room wasn't ready.

Bed uncomfortable. Elevator extremely slow.

Old and very small rooms, air conditioning is very noise, don’t clean good enough

Location, door man and other staff very kind

The rooms are extremely tiny, there is no natural light and if the air is not on the hotel rooms smells. Also the first night, when I checked in the hostess was less than accommodating in relation to issues with the company credit card and expense.