Planet Holiday Hotel & Residence

Breakfast: variety of food for breakfast. there’s diff set kind of menu for other day. Shuttle bus: its free to shopping mall such as BCS, Nagoya Hill and Grand Batam.

Rooms: the walls no sound proof, loud music can be heard from their ktv lounge. Toilet: shower head could be fixed with something better. the water splashing out to the floor. its dangerous when come down from the bathtub.

Staff at reception need to be polite. Some act as robot without any expression on face.

I really thought all the staff were great. Reception, dining room, security housekeeping all did an excellent job and nothing was ever a problem. The pool area and fitness center were also very good and the pool area is in the sun all day. Would definitely recommend this hotel for a relaxing holiday in a good location

I thought the breakfast was a little expensive at 110000 IDR although it was well presented . Some mornings the Western food was very limited. Otherwise there was a good selection of Asian food.