Najnowsze opinie
- Wszystkie opinie
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- Neutralne
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poniedziałek | 05:00 - 22:00 |
wtorek | 05:00 - 22:00 |
środa | 05:00 - 22:00 |
czwartek | 05:00 - 22:00 |
piątek | 05:00 - 22:00 |
sobota | 05:00 - 22:00 |
niedziela | 05:00 - 22:00 |
poniedziałek | 08:00 - 22:00 |
wtorek | 08:00 - 22:00 |
środa | 08:00 - 22:00 |
czwartek | 08:00 - 22:00 |
piątek | 08:00 - 22:00 |
sobota | 08:00 - 22:00 |
niedziela | 08:00 - 22:00 |
Plusy: The staff was super friendly. Pick up and drop off was an ease. I hope the prices will be competitive again so I can book with them again.
Nice & fast service, but expensive
Plusy: Fast service
Nice personel
Thorough inspection of the car prior to departure
Minusy: Expensive additional insurance
Old car (> 84’000km)
No route maps provided, not even for purchase
Plusy: Quick pick up
Going with another Car Rental Agency next time
Plusy: The office was clean yet the employees were serving 3 people all at the same time, rather than prioritizing by whom was there first. Took us 1.5 hours to leave the office with a predetermined rental processed by Kayak.
Minusy: Slow uninformed service. We were told that we HAD to pay for insurance when our AMEX platinum covers us until they had to call the company. 1.5 hours to process the rental that was reserved and processed by Kayak with ALL of our information. Upon return, we were told that we “may be” charged for the flat tire we had to change. It just seems they are trying to make another buck at every step so be on your guard.
Awesome Experience
Plusy: Everything about the experience was wonderful. I have already recommended this location to several persons.
Minusy: That T-Mobile doesn't work in Jamaica haha
Expensive car hires and no complete CDW
Plusy: no major problems with the car
Minusy: NO complete damage waiver
expensive deductibles
slow progress
old car with over
Plusy: The costermer services was excellent.
Plusy: The reserved car wasn't like what was shown on the website and the accommodated us with an upgrade.
Plusy: Hertz did not have the size car that I requested so they upgraded me.
Minusy: Car did not come with a full tank of gas but I returned it with the same amount that it had.
Plusy: The staff was super friendly. Pick up and drop off was an ease. I hope the prices will be competitive again so I can book with them again.
Awesome Experience
Plusy: Everything about the experience was wonderful. I have already recommended this location to several persons.
Minusy: That T-Mobile doesn't work in Jamaica haha
Plusy: The costermer services was excellent.
Plusy: The reserved car wasn't like what was shown on the website and the accommodated us with an upgrade.
Plusy: Hertz did not have the size car that I requested so they upgraded me.
Minusy: Car did not come with a full tank of gas but I returned it with the same amount that it had.
Nice & fast service, but expensive
Plusy: Fast service
Nice personel
Thorough inspection of the car prior to departure
Minusy: Expensive additional insurance
Old car (> 84’000km)
No route maps provided, not even for purchase
Going with another Car Rental Agency next time
Plusy: The office was clean yet the employees were serving 3 people all at the same time, rather than prioritizing by whom was there first. Took us 1.5 hours to leave the office with a predetermined rental processed by Kayak.
Minusy: Slow uninformed service. We were told that we HAD to pay for insurance when our AMEX platinum covers us until they had to call the company. 1.5 hours to process the rental that was reserved and processed by Kayak with ALL of our information. Upon return, we were told that we “may be” charged for the flat tire we had to change. It just seems they are trying to make another buck at every step so be on your guard.
Expensive car hires and no complete CDW
Plusy: no major problems with the car
Minusy: NO complete damage waiver
expensive deductibles
slow progress
old car with over
poniedziałek | 00:00 - 23:59 |
wtorek | 00:00 - 23:59 |
środa | 00:00 - 23:59 |
czwartek | 00:00 - 23:59 |
piątek | 00:00 - 23:59 |
sobota | 00:00 - 23:59 |
niedziela | 00:00 - 23:59 |
Plusy: Staff was excellent, drop off and drop in point also in good location. Near airport.
Minusy: I didn’t expect that the car rental price is not included insurance what makes half of price in day from car price. Total expenses was more than I was expected and any other options to don’t buy insurance and drive was not a option. So I have a question - why don’t you put already that insurance cost in day charge for the car? I felt really disappointed.
Plusy: I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask for
Minusy: I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask for
Staff at Kingston Airport location
Plusy: Courteous, Professional and Warm
Minusy: It was raining and Car was outside (no covering)
Plusy: Customer service,the dropping off the vehicle,the car drove very well I have no problems will rent again
Plusy: Amazing service
Plusy: Liked the car
Minusy: Was a lot more money than what I booked it for
Good car
Plusy: The car drove smooth tho there were problems closing the trunk
Minusy: Trunk not closing
Plusy: Reliable and clean car. Few scratches but all noted before leaving Avis. Car return process was also quick.
Staff at Kingston Airport location
Plusy: Courteous, Professional and Warm
Minusy: It was raining and Car was outside (no covering)
Plusy: Customer service,the dropping off the vehicle,the car drove very well I have no problems will rent again
Plusy: Amazing service
Good car
Plusy: The car drove smooth tho there were problems closing the trunk
Minusy: Trunk not closing
Plusy: Staff was excellent, drop off and drop in point also in good location. Near airport.
Minusy: I didn’t expect that the car rental price is not included insurance what makes half of price in day from car price. Total expenses was more than I was expected and any other options to don’t buy insurance and drive was not a option. So I have a question - why don’t you put already that insurance cost in day charge for the car? I felt really disappointed.
Plusy: I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask for
Minusy: I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask for
poniedziałek | 05:00 - 22:00 |
wtorek | 05:00 - 22:00 |
środa | 05:00 - 22:00 |
czwartek | 05:00 - 22:00 |
piątek | 05:00 - 22:00 |
sobota | 05:00 - 22:00 |
niedziela | 05:00 - 22:00 |
Over priced rentals!
Plusy: Drop off was easy.
Minusy: First of all, I’m not the type to leave comments but I had to this time because I don’t want anyone to be in the position I was in on their vacation/trip. Ok so my flight to Kingston, Jamaica came in a little later than was scheduled due to the weather, so one would assume that my vehicle would be ready and waiting since my scheduled pick up time. It wasn’t, and no explanation was given as to why it wasn’t. The representative at the counter took forever to process the papers, all in the meantime talking to (and about) other co-workers, answering personal cell phone calls, and text messages. That was very unprofessional. I made a reservation and ended up having to pay more than the original amount that was on my reservation. Then the vehicle I got for the amount of money I paid was in terrible conditions. All the lights on the dash would come on and off constantly. The door lights stayed on for the entire trip. I went around the vehicle, opening and ensuring that all the doors were closed, but the light remained on. I was traveling with my family, including my children and I wasn’t comfortable seeing the door light on. Another thing, the seats did not adjust. Half the seatbelts in the vehicle did not work. That vehicle should not be rented to anyone else. It’s evident that the vehicle was involved in an accident and the repairs were not well done. The ride was uncomfortable and the only thing I could think of and prayed about was that nothing would happen to my family in this vehicle before I return it. Because it sure felt like it was gonna break at any point. I will NEVER RENT FROM ACE/ISLAND RENTAL EVER AGAIN. Not even here in the U.S.
Reliable, efficient compact cars
Plusy: Unlimited miles, fuel efficiency.
Minusy: N/A
poniedziałek | 06:00 - 22:00 |
wtorek | 06:00 - 22:00 |
środa | 06:00 - 22:00 |
czwartek | 06:00 - 22:00 |
piątek | 06:00 - 22:00 |
sobota | 06:00 - 22:00 |
niedziela | 06:00 - 22:00 |
Minusy: The pick-up waiting time was three hours
Minusy: Was told when I arrived that there was no car available even though I booked in advance. You should not advertise car availability when I’m fact no cars are available.
Plusy: I like nothing about my car rental experience. First I requested a minvan, but got a car. The cars are poorly maintain. I had to return one car to get another but there were both junks. The service was so slow you could have gone to bed and still didn't miss anything.
Minusy: Obviously, the condition of the cars. Making sure that what is requested is what one receive. The staff should be train to understand when one just completed a flight that maybe be long and tiresome from delays and the woes of traveling, to reach their final destination, customer wants to go!
Plusy: Nothing. I ended up going to Avis. Nothing as promised. The
Minusy: Customer service. Transparency
Plusy: Staff very helpful and friendly. Check out and return handled speedily.
Minusy: I know it has nothing to do with Budget, but why for Jamaica isn’t collision insurance handled with most credit cards?
Plusy: The staff was friendly and kind
Minusy: The check in took a while.
The car was old and not well maintained. The headlights were not properly aligned, and so I had to drive with the high beam on during the night. The engine was not properly tuned and raced, thus using a lot of gas. The interior of the car smelt of stale smoke.
Minusy: The charge $30 a day for insurance and they do take the one you guys offer
Budget won't honor the type of reservation
Plusy: Nothing
Minusy: I reserved a luxury SUV and I was told by the budget rep that they will not rent me any such vehicle for the reserved price.
"Luxury SUV"?
Minusy: we've been traveling with 2 kids (both with car seats) and 3 adults on bad roads (mountains in Jamaica). For that, we wanted to have a larger, more comfortable car.
We have booked car in category of "Luxury SUV" with description of "Mitsubishi Pajero or similar".
What we got instead of Suzuki Vitara in a very basic configuration. No camera for reversing, no USB or bluetooth support for radio... Description and reality turned out to be two completely different things.
Absolute disgrace
Plusy: The car had 4 wheels
Minusy: Didn’t fit 4 bags like I ordered
Couldn’t adjust the direction of the interior fan (was 40c!!)
49,000 km
Car at least 10 years old
Performance was very sluggish ... struggling to make it over the toll road to Ocho Rios
Check out was not good, claiming it “looked like I had spray painted the passenger side front panel”
Will never use kayak or budget ever again
This was very poor service. I ordered a Toyota and was presented with
Plusy: Absolutely NOTHING except for the fact that the vehicle moved. It would have been good to let me know prior that you didn’t have what I requested but instead presented with the Suzuki rubbish.
In addition, I was not given the total value of the rental and was told that I had to pay in advance of US$1000.00.
Budget should be ashamed of themselves as the price they charged I could have received what I wanted with your rivals.
Minusy: The attendant was so dismissive of my concerns. I hated everything.
Unfortunate Chain of Events
Plusy: I was actually able to rent a car from this company as Enterprise could not fill my reservation when I arrived at the airport.
Minusy: My initial reservation was with Enterprise. When I arrived at the airport, I was advised that no cars were available at Enterprise. I was advised that I should talk with the other rental companies to see if they could honor my reservation. NEEDLESS TO SAY, Budget was my only option. Paid more money for a car that was in terrible condition. Never again.
Minusy: The pick-up waiting time was three hours
Minusy: Was told when I arrived that there was no car available even though I booked in advance. You should not advertise car availability when I’m fact no cars are available.
Plusy: I like nothing about my car rental experience. First I requested a minvan, but got a car. The cars are poorly maintain. I had to return one car to get another but there were both junks. The service was so slow you could have gone to bed and still didn't miss anything.
Minusy: Obviously, the condition of the cars. Making sure that what is requested is what one receive. The staff should be train to understand when one just completed a flight that maybe be long and tiresome from delays and the woes of traveling, to reach their final destination, customer wants to go!
Plusy: Nothing. I ended up going to Avis. Nothing as promised. The
Minusy: Customer service. Transparency
Plusy: The staff was friendly and kind
Minusy: The check in took a while.
The car was old and not well maintained. The headlights were not properly aligned, and so I had to drive with the high beam on during the night. The engine was not properly tuned and raced, thus using a lot of gas. The interior of the car smelt of stale smoke.
Minusy: The charge $30 a day for insurance and they do take the one you guys offer
Budget won't honor the type of reservation
Plusy: Nothing
Minusy: I reserved a luxury SUV and I was told by the budget rep that they will not rent me any such vehicle for the reserved price.
"Luxury SUV"?
Minusy: we've been traveling with 2 kids (both with car seats) and 3 adults on bad roads (mountains in Jamaica). For that, we wanted to have a larger, more comfortable car.
We have booked car in category of "Luxury SUV" with description of "Mitsubishi Pajero or similar".
What we got instead of Suzuki Vitara in a very basic configuration. No camera for reversing, no USB or bluetooth support for radio... Description and reality turned out to be two completely different things.
Absolute disgrace
Plusy: The car had 4 wheels
Minusy: Didn’t fit 4 bags like I ordered
Couldn’t adjust the direction of the interior fan (was 40c!!)
49,000 km
Car at least 10 years old
Performance was very sluggish ... struggling to make it over the toll road to Ocho Rios
Check out was not good, claiming it “looked like I had spray painted the passenger side front panel”
Will never use kayak or budget ever again
This was very poor service. I ordered a Toyota and was presented with
Plusy: Absolutely NOTHING except for the fact that the vehicle moved. It would have been good to let me know prior that you didn’t have what I requested but instead presented with the Suzuki rubbish.
In addition, I was not given the total value of the rental and was told that I had to pay in advance of US$1000.00.
Budget should be ashamed of themselves as the price they charged I could have received what I wanted with your rivals.
Minusy: The attendant was so dismissive of my concerns. I hated everything.
Unfortunate Chain of Events
Plusy: I was actually able to rent a car from this company as Enterprise could not fill my reservation when I arrived at the airport.
Minusy: My initial reservation was with Enterprise. When I arrived at the airport, I was advised that no cars were available at Enterprise. I was advised that I should talk with the other rental companies to see if they could honor my reservation. NEEDLESS TO SAY, Budget was my only option. Paid more money for a car that was in terrible condition. Never again.
poniedziałek | 05:00 - 22:00 |
wtorek | 05:00 - 22:00 |
środa | 05:00 - 22:00 |
czwartek | 05:00 - 22:00 |
piątek | 05:00 - 22:00 |
sobota | 05:00 - 22:00 |
niedziela | 05:00 - 22:00 |
poniedziałek | 08:00 - 17:30 |
wtorek | 08:00 - 17:30 |
środa | 08:00 - 17:30 |
czwartek | 08:00 - 17:30 |
piątek | 08:00 - 17:30 |
sobota | 10:00 - 14:00 |
niedziela |
poniedziałek | 08:00 - 20:00 |
wtorek | 08:00 - 20:00 |
środa | 08:00 - 20:00 |
czwartek | 08:00 - 20:00 |
piątek | 08:00 - 20:00 |
sobota | 08:00 - 20:00 |
niedziela | 08:00 - 20:00 |
poniedziałek | 07:00 - 22:00 |
wtorek | 07:00 - 22:00 |
środa | 07:00 - 22:00 |
czwartek | 07:00 - 22:00 |
piątek | 07:00 - 22:00 |
sobota | 07:00 - 22:00 |
niedziela | 07:00 - 22:00 |
poniedziałek | 05:00 - 22:00 |
wtorek | 05:00 - 22:00 |
środa | 05:00 - 22:00 |
czwartek | 05:00 - 22:00 |
piątek | 05:00 - 22:00 |
sobota | 05:00 - 22:00 |
niedziela | 05:00 - 22:00 |
poniedziałek | 05:00 - 22:00 |
wtorek | 05:00 - 22:00 |
środa | 05:00 - 22:00 |
czwartek | 05:00 - 22:00 |
piątek | 05:00 - 22:00 |
sobota | 05:00 - 22:00 |
niedziela | 05:00 - 22:00 |
Wypożyczalnie samochodów oferujące dowóz lub odbiór z lotniska Lotnisko Kingston-Norman Manley do innych części miasta to Ace, Alamo, Apex, Avis, Budget, Enterprise, Firefly, Hertz, Island Car Rentals i National.