Hotele: Kemer

Plusy: Every thing. Swimming pool is absolutely amazing and the activities. Food is delicious

Minusy: When you book economy room, the room in the club building cross the street, is not in the same hotel. They didn't inform us about this. If you

Plusy: Facilities and restaurants

Minusy: Reception staff

Minusy: Very bad staff (specially the bellboy), literally the worst service hotel i’ve ever been. The hotel is for cats not humans, they are serving the cats more than the customers. Air conditions are not working properly.

Minusy: Staff very bad (never smile/tough). Bed not comfortable. Food average. Security not enough.

Plusy: It is was a disappointing experience, I would rather rate The hotel hardly 3 starts , staff are rood not helpful at all , when we just saying the only good thing they have Was the food , I had food poisoning second day of our Stay . The hotel is about 90 km away from the airport!!

Minusy: The staff The facility We discover people come in the morning in huge number to use the facility which explain the crowded Everything!!!!

Minusy: Bed linen never changed in 6 nights stay .

Plusy: Everything was fabulous.

Minusy: N/A

Plusy: The food is simply excellent. Probably the best that we had in 9 years of staying in all-inclusive resort hotels in Turkey of the similar level. The Spa is great, and the massage specialists are superb. i would go to the hotel for the massage only. Generally the staff at the hotel are extremely hard working.

Minusy: уборку пляжа

Plusy: The sea, the staff, food&drinks

Minusy: On the second day, they didn't clean our room, they just partially made our bed and that's all. I never see that kind of cleaning service before. They are asking extra fee (60€) for the certain sunbeds, it's totally ridiculous. They guys from the sports company(no connection with the hotel) disturbs you(even waking you up during sunbathing) many times during the day by pushing you join one of the activities to make money. The area of the hotel quite limited and limited activities to do. After two three days it's getting boring.

Plusy: Great place to stay

Plusy: Staff at the hotel were extremely helpful and friendly, they went above and beyond for us.

Minusy: -On the initial check-in day, my husband and I were checked in to a double bed, even though we requested a queen bed. -The room walls are extremely thin therefore we were able to hear a lot of noise from our neighbor. -Cleaning staff didn't thoroughly do the cleaning, as there was mold gunk in the bathroom shower

Plusy: Check in is at 2pm therefore took advantage of the lunch service while we waited as we arrived early. The hotel does have a wow factor, staff are attentive and polite, and everything about the hotel grounds has great attention to detail. The king sea view room we paid for was quite small but new and very clean. Our view however was of the pool with a palm tree right outside our window. It definitely wasn’t a “beach view”. The food trucks were the highlight of our stay. There is great variety, the food is delicious and drinks are plentiful. The pool is nice and relaxing.

Minusy: Firstly for an all inclusive hotel I was greatly disappointed by the fact that we were asked to pay 50 euro for a sun lounge/bungalow on the decking. We were not informed of this however you aren’t paying for anything specific other than a staff member bringing you what is already included in your stay. The two Turkish couples beside us were not charged as they didn’t have any service nor were they given a bucket of drinks. These drinks are actually inclusive of your stay anyway. It is evident that staff take advantage of foreigners and don’t actually charge Turkish citizens who were using the beds next to us. 2 other English speaking couples advised us that this had happened to them the day prior and said how unfair this was. It is appalling that people who already pay a high price for a stay have to pay additional to sit on a sunlounge just because it faces the sea. My other issue is entertainment is dull and targeted at the Russian crowd. One night I wasn’t sure what was louder? The sound of the aircon in my room or the high pitch of an opera singer who was screaming her lungs out on stage at 11pm. During our stay we were locked out of our room twice and had to get reception to fix our cards to enter the room.

Minusy: Not good stay, They are not cleaning your room well, when they know you are in room, they come to room and tell you to clean your room, and when you go to out they don't come to clean. When you call the reception from your room they don't answer you. The AC is not working well rooms is hot, one day there is ben fire in one room in hotel, smoke detector and alarms of hotel don't worked and peoples say we tray calling the reception but they don't answering us,

Plusy: Nice and clean resort. Food and sweet was good

Minusy: I don’t like Iran tourist . The atmosphere was terrible with them.

Plusy: There is Communication problem because the of English language

Plusy: Everything The food was fabulous High standards and clean, staff were so efficient The rooms were clean but sea view room was a bit noisy through the night.

Minusy: Nothing Just maybe a bit noisy at night

Plusy: Very nice hotel, super welcome personnel, but horrible pillows, mattress and cover. Really only one thing to improve.

Plusy: Basically it’s not what I expected at all, staff are apaulling no help stook up its like they don’t want to be there and then blame us by taking it out on us, I come to get my tooth done, didn’t feel like doing anything after that customer service

Minusy: Staff

Plusy: Always was Perfect. Best Hotel in Kemer

Plusy: everything absolutely

Plusy: Nice location, good beach and beautiful design

Minusy: The food quality was not very good and all 6 days repeated

Plusy: food quality was excellent and all staff in restaurant and around pool are extremely professional and hard working, Defiantly use Spa and there is young gentleman called ezgil I think , he is very good , women for some reason wasn't as good as him , we used spa as a group on 3 occasion, haggle the price because they will accept it

Minusy: we booked it through getaroom website , age for children was 0-17, so 2 adult and 13 years old child booked 7 days for 1115.83 pounds , when we got to hotel manager was insisting that we have to pay another £350 as a their guidance was 0-12, we actually booked another room 8 days after our first booking for another room 2 adult and child age 6 and we paid £830 although the different on price because child is younger , anyway we had to pay and that left bitter taste to our holiday , hotel relation service was very poor , we went to see her (I think Ludmila) 3 times and all 3 times had to wait 5-10 min while she scrolling through her phone and smiling on whatever was there and then all 3 times lacarte restaurant was full , despite 2 times we went there at 9 she still didn't have any availability . we didn't care that much regarding lacarte restaurant but her attitude toward her position was very very poor

Plusy: Staff for the most part did not bother us. Facilities were ample.

Minusy: Limited communication due to limited English from staff. Inadequate explanation of facilities covered by fee, hence we only realized and enjoyed coverage toward the end of our stay. Free parking was included however I was constantly chased away and forced to park in the street.

Plusy: Great location and quiet rooms Huge swimming pool however was not heated

Minusy: All inclusive beer pour was very slow and little glasses

Plusy: Evening shows were the best part of this property. Near to beach. Pool facilities are good plus pool entertainment and games good. Food was good with vast variety. Restaurant staff was courteous.

Minusy: WiFi in room is not complimentary as the all inclusive price is quite high. Cleanliness in the rooms are absolutely bad. Room service comes after many calls made to the reception to ask them to clean our room. AC works strangely and turn off by themselves in the middle of the night. Toiletries were of poor quality and never provided with the dental kit. Bathroom is outdated and lots of rust around the metals and corners even some black portions on the shower door and floor which is really disgusting. House keeping never changes the sheets and towels, you’re stuck with the same stale towels and sheets for all the days you’re staying. The buffet restaurant is quite strict about closing time which is understandable but if you’re still finishing your meal and the buffet time is over they switch off the AC and the restaurant becomes really boiling hot and you have to leave your meal and go out which we think was very rude. Off course they have to stop serving buffet after the times up but people who are already there before closing time and taking their time to enjoy their meal should not be put in this forcing situation. Spa facilities seems good but once you’ve booked and in, it’s quite unexpectedly bad. They also don’t serve the proper time like 80 minutes treatment they finish in 60 minutes. Very disappointing!

Plusy: Everything is perfect Kids concept was great Food is delicious and very tasty

Plusy: Karmir Resort Spa is a must go hotel. They have Excellent service and rich selection of food. Everything is high quality. They will go above and beyond to make you happy. I only have good things to say about Karmir. Excellent location. Rooms are very clean. I highly recommend Karmir. Definitely will visit again.

Plusy: Foods

Minusy: Cold water

Plusy: Food , pool , beach, cleanliness

Minusy: You must pay for WiFi in the room

Plusy: Cleanliness, friendly staff , spa staff are so professional,the best hookah in kemer maybe, i would recommend it for a friend.

Minusy: I didnt like the animation team, it was so poor for a five stars resort. The food in the first day was just acceptable and then started becoming better in the upcoming days.

Plusy: Everything was great

Minusy: Everything

Plusy: Affordable 5 star hotel - comfortable stay, good value for money. Great quality and variety of food. Very clean . Nice beach. It’s a good hotel for a quiet family vacation, rather than for someone looking for the parties

Minusy: Customer service.... The hotel would be excellent if many of the staff were better trained in customer care... It definitely needs to be worked on, so many great staff members, but so many employees who don’t want to be there, they don’t smile and don’t care! The example of an excellent customer care would be Tolga at the reception- very friendly, always helpful and professional. Yet when he was not there - it was a nightmare to deal with Devrim at the reception - absolutely unfriendly, unprofessional and rude.

Plusy: The reception staff are good in English . The availability of different and healthy foods.

Plusy: Breakfast was perfect plenty of choice, staff friendly and knwoledgable when requested information about local area. Hotel manager Mahmut was amazing, always checking how we were and if we had any queries or concerns, customer service spot on!

Minusy: Nothing

Plusy: Really nothing u can like if u use to go 5* hotel , it can be 2* or 3* hotel

Minusy: Very Bad quality of food , fresh juice at breakfast with 1€ never see something like that before. Cleaning is zero even when you leave tips at room . Loud sound on pool area all day . Stuff can’t speak English just turkey language and they never smile . All the guests is Russia’s. My husband had a bite from a mealy bug on bed , He was infected with a severe tumor and fever for 5 days, and even with the creams on the bite, did not stop the tumor. Sea is far from the hotel not as they type it’s front, must use shuttle bus, by walking 10 min No WiFi NO WiFi at room or lobby, and of u want use WiFi 5$ per day . Hotel and room is soooooo old . The hotel in dead area nothing around, must walk for 30 min to reach the shopping area or restaurants. Elevator is always not working.

Plusy: łóżka bardzo wygodne

Minusy: Jedzenie jak na ultra all inclusive to za mało urozmaicone alkohol też wyszczególniony.

Minusy: Air Conditioner it wasnt good in all space of hotel

Plusy: Desserts, Pool

Minusy: Very bad food, and the Staff isn t helpful

Plusy: Great Bars.

Minusy: Reception was horrible. Hospitality is somethimg which needs to be introduced them. AC wasnt workimg for 2 days, it was definitely not that hot outside. But it was burning hot inside. Sad part is the attitude,when the technical dept was informed. They were like what should we do.Smelly bathroom, refrigerator doesn't cool (just a box), horrible toiletries. No DJ or NIGHTCLUB. NO HEATED pools.

Minusy: Air condition is not good, and was hot in the room. all the time was hot

Plusy: Some of the ladies at the bar (NOT ALL) !)are super friendly .

Minusy: This is to everyone who wants to book at Meder hotel . DONT DONT .they call it ultra inclusive but you can't even have fresh orange juice without paying . Food is horrible even breakfast is bad . No one cares about you, they can't speak a word of english and they call themself 5 star ?? We had a bottle of vodka which was stolen from our room . When we went to ask they came back to us in the morning with the bottle! If you want ice or anything in that matter from your room , they don't deliver And you have to go down to the bar and get it .and when you get there there is no ice or its not enough! When it come to alcohol they have all the fake whiskies and vodka or anything else . I asked someone and they told me they are all vodka based and they add colouring . They smell disgusting and they are not drinkable . The aircon at the hotel don't work so you will just sweat until you die . The fridge in the rooms are warmer than oven . You cant even take a normal shower ,The water keeps going cold . Guys this is the worst hotel i have even seen . I don't know who gave them 5 stars . Max i would give them is half a star and that's only for the pool . Dont waste your money guys there are so many better hotels out there. By the way the manager at reception is the rudest guy i have even seen in my life .

Plusy: Great value & location

Minusy: There was no shampoo, no hairdryer, pool was empty, and room/linens was a bit dirty. Kinda poor breakfast

Plusy: The staff was very kind and helpful. The hotel is nice, with nice balconies in all rooms, and nice swimming pool

Minusy: The only minus was absence of warm blankets in the room. We stayed at the hotel in the end of November, and it was cold at the night. The owners should add warm blankets to the rooms.

Plusy: Everything is perfect as long as the paid sum of money is taken into consideration

Plusy: The location as really really good

Minusy: Location

Plusy: Breakfast Staff Room Location Price

Plusy: Swimming pool ,music's, staff,wifi connection and room

Minusy: Nothing...

Plusy: Position

Minusy: No hot water complaining every day they blamed the lack of sun

Plusy: Breakfast very good. Evening meal good value. Staff helpful.

Minusy: Loud music in pool area.

Plusy: Everything. This hotel is close to everything. Lovely little hotel, nice and quiet. All staff were very friendly and helpful. Couldn't have asked for a better place to stay. Thank you for everything

Plusy: Excellent customer care! Staff are amazing, very helpful, polite, friendly and hardworking! Amazing and good value Spa, massages and hamam! Very enjoyed! Manager on the beach bar, spa and restaurant was super! We liked the pool area and the beach.

Minusy: Unfortunately I didn't enjoy the food, sometimes cold, but there was enough to choose from. Excellent entertainments for kids, but not for young adults.

Plusy: Mananger on beachbar and restaurant was super. Great value for money and all in all great staff.

Plusy: We got a last-minute deal on booking.com so we were satisfied with our stay, although we did not expect miracles and indeed there were none. Rooms comfortable, nice pool with slides, short walk to the beach, number of sunbeds sufficient both by the pool and on the beach, we never had problems finding some free. The practice of reserving sunbeds by leaving towels for hours is quite unknown here, which is a big plus. A big thank you to the animators, especially Alina, who worked miracles to keep our granddaughter entertained, although the kids club was not busy and also our grandaugther did not speak Russian, which is the basic language throughout the hotel. But the reception staff were also helpful in solving all our issues in English, so no complaints about the service. When you book through booking.com you get the bonus of fresh orange juice for breakfast, free Turkish coffee and free internet in the room.

Minusy: We found the food bland throughout our stay so we cannot confirm all the enthusiastic culinary reviews, although there was always enough to choose from. Unfortunately, whatever we chose we did not like except for 2-3 dishes and we are not as picky as it might seem. The Russians, Ukrainians etc., which account for 99% of the guests, did not seem to mind, so perhaps we just have different expectations. Also, you do feel a bit odd if you do not speak Russian as the basic language here, although this did not bother us. Bear in mind that the beach is not sandy (stones!) so not the best for children to play on. One key suggestion for the hotel: do try to cut down on the use of plastic cups, straws etc. as their extensive use is hard to accept nowadays with so many other options available.

Plusy: Room was clean and we had a good view. Beach/Sea very clean and really nice water. Service was friendly.

Minusy: It's not bad but hotel is just for russian, service even dont try to speak english. Food was mostly cold and not so tasty. The food on Beachbar is absolutly not tasty just fast food. The dishes and table were not so clean. Need to pay for High Speed Wifi but its not High speed, very slowly. Fresh juices need to paid extra. Too much plastic cups and dishes.

Plusy: Bed should be more comfortable

Minusy: The food should be written clearer so people know what they going to eat

Plusy: Outstanding staff. Food very good. Massages very good value & relaxing environment. Pool area plenty of sun beds & cover from sun. Pool well main. Perfect for families.

Minusy: We were the only British couple in the hotel. Predominantly Russian families. This was fine but as a retired couple the banging loud music- children’s entertainment til late it probably was not best suited. Lovely but not ideal for couples & beach bar same with loud gangster style music

Plusy: Nice hotel, villa is also very good feels like a VIP place with your own pool sharing with very less people. So quiet. Nice food. Hotel stuff is extra friendly. Whatever you need they'll just be there. Beach is cool with its own place. Every hour there's something to eat and nonstop drinks. Beach manager Ahmet is a very nice guy he is very friendly and helpful as well as the manager Alper. Definitely would stay again. Finally very good for the price.

Minusy: There was nothing bad with this place.

Minusy: Good location, near by the center. Everything was great only the bed was to hard.

Plusy: Good location, quiet street, clean in the room, close to supermarkets. Friendly host. High-quality cleaning of the room. Good value for money. All for the price.

Minusy: Kitchen utensils a little, no pans, the knife is not sharp, sharpened with pebbles from the beach, but it was possible to agree with the owner.

Plusy: The air con was working perfeclty. A very nice and big terrace.

Minusy: I was very disappointed with the property. Nowhere near "modern design". VERY basic. It looked like it was refurbished by unprofessional as there were holes in some of the walls. Everything looked old. We had a flat at the top of the building. The bathroom had no shower cabin resulting in the whole bathroom being flooded after every shower. The water was either boiling or cold, it was very hard to get a proper temperature. A throw on the bed was smelling with faeces, I don't know if that was the temperature, or maybe it didn't get washed properly or it was lying on the bed for a very long not dried properly. There was a dirty towel left in the wardrobe on our arrival. No cleaning was done until we left. The kitchen was very poorly equipped and put us off cooking for the whole stay. A door at the kitchen cupboard was missing a hinge and was broken. It states on the booking site it is a beachfront property where it takes good 10mins walking to get to the beach. Add another 10mins to that considering the fact all the beaches near the hotel are private. There is a transfer to the beach provided by the hotel, but we didn't use it. The property is located off the main road on a quiet street, close to shops and a lovely patisserie. The WiFi wasn't working. We reported that to the reception, but we didn't see any improvement until the end of our stay. If you are looking for something cheap, that's a property for you. But don't expect much.

Plusy: Great staff, convenient location, cleanliness. Thank you. I would return to this place.

Plusy: Cloce to everythings

Plusy: Nice spacious room. Great location, heating in bedroom was good.

Minusy: There was no one on reception on arrival, just our key on the desk. We had to find out ourselves how to find the fuse board ( No power in room and it was dark) Took a while how to figure out how to lock the door. The pool was dirty and dark green. It was out of season but could of been kept clean. Other hotels had clean pool. Not very nice to look at. Also had to steal toilet roll from reception as there was no one around when we ran out

Plusy: location and property was very good

Plusy: Good location. Very good value for money. No queues and competition for beach beds

Minusy: A food, in comparison to other hotels, was rather basic and monotonous. Though quite acceptable.

Plusy: Location

Minusy: The food

Plusy: Hotel should be closed down. Worst supposed 4 star hotel ever visited. Lucky to reach 2 star level in season, when I assume the hotel is fully operational. Wires hanging out of walls , free WiFi never works, most of description on booking.com incorrect.all inclusive drinks consist of one powdered drink vending machine switched on at 10am daily, 1 beer pump that tastes like 7up and is operational about 3 hours a day, if they open the so-called bar and have a member of staff on duty. 3 meals a day which you wouldn't feed to a dog. Undercooked , but most dishes just limited bland, and majority (except 2 dishes) are just cold salads, bread yoghurt and a bowl of apples. Vending machine powdered drinks with meals, no alcohol. Worst all inclusive in turkey, even the manager tried shortchanging me when paid upfront on checking. Just stay at any pension far better and cheaper.

Minusy: Mould on pillows, stains on floor, anything to do with this hotel. Stayed in a better hotel all inclusive for half the price , in belek

Plusy: We liked everything about this hotel: the location, the staff, breakfasts and the clean rooms.

Plusy: Clean, good value for money

Minusy: Too intrusive manager

Plusy: We both my wife and I mostly like workers there, they are all so polite, friendly. I can give even names: Aitach bey, Karim, Barysh, Reception lady (forgot name), Fatih, Mete and all person work there. We miss this place and sure that will be back very soon. I also appreciate the Patron of the facility, his name is Mehmet, he made an unforgettable gift for my birthday. In assistance of Aitach bey of course. I like - breakfast, pool, music, cleanness of room, location inside of real forest. 9 days past as 9 minutes. Thanks to ALL!!! NASILSINIZ? Afiet olsun, Gunaydin, evet, tamam, teshekkur ederim )))

Minusy: Nothing, because everything was on top level. Incredible, Amazing, No one can say bad words against this hotel! I just wanted if Hotel provides with bottles of water everyday for free of charge, and breakfast menu to be different every 2-3 days )))

Plusy: Everything was perfect. Location, rooms, the outside pool and the staff. Couldt ask for anything better. Really do recommend this hotel.

Plusy: Surrounded by forest, the sounds of nature were wonderful. It is a nice quiet location. I saw 2 different reception staff. Both seemed friendly enough.

Minusy: Very basic room... No tea/coffee facilities in the room... I mistakenly booked for 1 person instead of 2. Despite the room rate being the same for 1 or 2 persons we were told we had to pay the full room rate again for the 2nd person. I appreciate it was my error, but I was so disheartened that we weren’t cut a bit of slack about it. For that reason I wouldn’t ever stay there again

Plusy: The staff is friendly and English speaking. Was no problem to check in late. There is parking place and good wifi. For a short stay this place is very good.

Minusy: Couldn't call the room exactly cozy though, but that was no problem