Hotele: Heraklion

Plusy: very friendly staff - highly professional and outgoing

Minusy: nothing!

Plusy: Excellent breakfast! Clean rooms! Very friendly personal!

Plusy: delicious and abundant breakfast. extremely helpful and friendly staff

Minusy: appreciate the technology of the room, but often didn't work.

Plusy: Parking w pobliżu w zryczałtowanej cenie

Minusy: Mały pokój

Plusy: Great location.

Plusy: Staff very friendly and helpful, good breakfast and central location

Plusy: Very helpful staff, very responsive, happy to help give advice for the island and make sure you’re taken care of during your stay. Room is what you need and comfortable with the balcony. Great location for Heraklion. Close to buses and lots of restaurants and cafes.

Plusy: Great breakfast, great room

Plusy: Modern excellent facilities and great location.

Minusy: Fairly noisy from street noise below

Plusy: We stayed here for three nights and thoroughly enjoyed it. The hotel is just over three years old is modern very well equipped. We booked a club room which was very spacious, had a great shower, comfortable king bed and a coffee machine. Everything worked as it should, the breakfast was great and the staff super efficient and friendly. Panagiotis at the front desk was great and super helpful in helping us get the most out of our stay in Heraklion. The hotel is well located and within walking distance from the town centre and restaurants. Highly recommended and one of the best in Greece .

Plusy: Staff

Minusy: Expensive

Plusy: Location is great. Clean and good housekeeping Friendly staff. Gave me the top floor as requested

Minusy: A little noisy from traffic below but still bearable.

Plusy: Location, Comfortable beds Fresh decor Great staff Fantastic breakfast selection

Minusy: Had to buy milk for coffee

Plusy: Great location. Very close to almost everywhere. The room is clean and spacious.

Minusy: The hotel was so busy that we could not get a late check-out. Very close to the hotel across the street which makes the balcony less private.

Plusy: The staff was very kind , tha location is perfect!!!!! Very clean,the room is spacious and nice, so to make along story short.. very very recommended!!!!!

Plusy: Very Warm atention at frontdesk Excelent breakfast

Plusy: Located very close to the ferry fort makes it a very convenient place to stay. It also has free parking and a wonderful breakfast in the morning. It is also worth spending time on the terrace and getting a drink of your choice with good views of the sea and the fort.

Minusy: It is not a standalone building but part of a complex and is situated in some confusing narrow lanes and it is very difficult to find for the first time for people driving up there with no room for errors especially with no entry and one way road traffic signs everywhere..

Plusy: It’s in a great location to walk to everything at the center of the town and the staff was very helpful

Minusy: I would have loved to have a small microwave to warm my leftovers but the kitchen was nice enough to do it for me.

Plusy: nothing

Minusy: The room was dirty and old. TV wasn't working, the bed was super hard and bad smell in general, refrigerator broken Don't stay in that hotel

Plusy: Great location. Close to the harbor, the Main Street, the bus station to Knossos and everywhere. This room type has sea view and is spacious. There are several restaurants downstairs with good atmosphere.

Plusy: Friendly staff, clean rooms and modern facilities. Restaurant or local restaurants close by. Central location for a reasonable price and free parking available

Plusy: The hotel is located in the middle of the city center. After you have handed over the car at the basement of the building, they are going to park it and you don't need to care about it anymore. But the way until there might be a bit tricky - Irakilons old-town streets are very narrow. However, the hotel is very friendly and comfortable, very clean, the super rich breakfast just awesome and you have everything in walking distance. Our balcony was probably one of the largest in whole Iraklion.

Minusy: We unfortunately got some scratches at the front bumper of our car. We think it's from the valet parking - but it could as well just be caused by the very narrow streets. The interior of the hotel is very nice, but there is one little thing which I still don't understand and which drives me nuts: how can you keep these nasty welding seams which are spread all over the place just unpainted - it must be something which is considered to be stylish ;-)

Plusy: Świetny hotel zwłaszcza apartament z balkonem, wysoki standard.

Minusy: Śniadanie dobre ale mogło by być bogatsze

Plusy: Wygodny parking

Minusy: Widok z okna

Plusy: Lovely rooms, very clean, we were on 5th floor right by the roof terrace which was nice place to sit. Also great breakfast.

Minusy: It was a bit hard to find it by car, but once we did parking was was very close and not too expensive for middle of town.

Plusy: The location was marvellous for walking to the important attractions. The staff couldn’t be more helpful. Our room was huge, with a double basin bathroom and a delightful shady terrace. The room and bathroom were spotlessly clean (and I am fussy).

Minusy: The outside street was very narrow - I wouldn’t try driving there. When the wind blows in a particular direction the jets fly overhead - however, that must affect all of the old city. I didn’t notice the planes late at night or early in the morning.

Plusy: Well located for ferry port and it was easy to find somewhere to eat nearby. Clean. Fast check in and check out and WiFi worked.

Minusy: The property’s location meant it was noisy and very hard to sleep - it is directly below a flight path so there is the noise of planes until midnight and starting at 630am on the dot. When we stayed there were also dogs barking relentlessly for a 20 min period from just before 5am and we were woken by noise in the street at 3am too. (I am not a light sleeper...) the first room we were given (55) had a horrible smell and was on an outside terrace which was really noisy from music nearby. They moved us to 43 which had no smell but not a great start and we were still kept up with noise although we had requested a quiet room at booking. Not hotel’s fault but I would be aware... all we wanted was a good nights sleep, especially as I am five months pregnant and we had a long drive the next day, so it was not a good stay for us. Breakfast was not of best quality but was standard and ok. Whole place is a bit tired. Lastly, they didn’t ask us on check out how our stay was which was telling (bad restaurants and hotels never seem to ask, maybe because they don’t want to know...) so didn’t seem the hotel were bothered about feedback or customer experience

Plusy: Hotel was lovely close to all we wanted to see and only 5 minutes away from the port where we had to take the ferry to Santorini. Very modern and the bed was very comfortable. Bathroom facilities was excellent.

Minusy: Just the small elevator

Plusy: Hotel nowocześnie urządzony, w centrum miasta, blisko do portu, do centrum, niedaleko portu i dworca autobusowego KTEL. W pokoju wygodne łóżka i wszystko, co potrzeba do codziennego funkcjonowania, żelazko do prasowania, ekspres do kawy, możliwość zrobienia herbaty. klimatyzacja. Podobnie w łazience- ręczniki, suszarka, płyn do kąpieli, mydło w płynie przy umywalce, pod prysznicem stołeczek. Do wykorzystania też gruby koc, w razie potrzeby. Pokój codziennie jest sprzątany. W hotelu znajduje się również winda. Śniadania bardzo smaczne, choć każdego dnia mało różniące się od siebie menu. W hotelu można się poczuć komfortowo.

Plusy: Pyszne śniadania i super lokalizacja

Plusy: Nice room and bathroom. Comfortable bed, pillows and sheets. Good breakfast. Good location and helpful staff. Instagram: @monalifestyles

Minusy: Hard to park as the hotel is in the old town.

Plusy: One of the best hotel breakfasts I have ever ate! A nice view on the sea from the balcony.

Plusy: Everything is great including breakfast. Anastasia the receptionist couldn't be more helpful and recommended very good restaurant nearby. She is so hospitable and friendly. Thanks Anastasia and Kastro!

Plusy: Good location, parking close, beautiful rooftop terrace, the room was very nice. I recommend the hotel.

Minusy: I would have liked to be a little bit more clean in the bathroom arround the power supply and on the hair dryer cable, but ussually I am too picky.

Plusy: i liked the staff

Minusy: it was excelent but no parking. you have to park in city park cost some euros.

Minusy: Νot even a bottle of water in the fridge.

Plusy: Super pobyt, przyjazny personel, czyste i eleganckie

Plusy: Lovely staff and plenty of them. Really wide choice for breakfast. Bar and poolside service food and drink excellent. Quiet atmosphere despite size and number of guests. Nice pool. Very comfortable. Really good location in Heraklion - short walk to the centre and port etc. Unobtrusive background staff.

Minusy: I really have nothing to criticise.

Plusy: Breakfast was great and the staff is friendly and very helpful

Minusy: The room we had was a bit small bu that wax our only complaint

Plusy: The breakfast is excellent and is served in a lovely setting by the pool. The staff were welcoming and provided great service.

Minusy: Nothing

Plusy: Everything!

Minusy: From checking in to checking out it was perfect,we had arrived early but there was no problem Very nice breakfast We were looked after when we used the pool ,we had a great relaxing time .

Plusy: Nic mi się nie podobało. Przy zameldowaniu pani nie potrafiła powiedzieć gdzie są restauracje gdzie sklepy

Minusy: Brak muzyki przy basenie brudno w pokoju. Zgłaszając to w recepcji nikt nic nie zaproponował dopiero przy interwencji w menedżerem zmieniono nam pokój na czysty. Nikt się z nikim nie wita nie odpowiada na przywitanie obsługa. Miałam wrażenie ze robią włoski strajk. Śniadania słabe. Pieczywo czerstwe pomidory niedojrzałe a jesteśmy na wyspie. Żadnego lokalnego jedzenia w restauracji i na śniadaniu gdzie co dziennie było to samo. Pokoje ciasne. Łóżko przy samym blacie z szafka i telewizorem. Łazienka tak samo ciasna. Większy mężczyzna będzie miał w tym pokoju problem. Załączam zdjęcia brudnego pokoju jaki zastałam po przybyciu. Jedzenie pod łóżkiem po poprzednich gościach

Plusy: A lovely hotel close to the centre of town and a short drive to the airport. The facilities were fantastic and the room was spacious, well appointed and very comfortable. We enjoyed relaxing and having drinks beside the pool. Hotel staff were very welcoming and ensured we had everything we needed.

Plusy: I traveled with a group of 30. We were all pleased with our 3 day stay. The breakfast buffet was wonderful. the staff went out of their way to make sure we were pleased. The location was close to everything. The pool and the pool bar were beautiful.

Plusy: Location and breakfast good. Walking distance to centre of city and hop on hop off bus stop outside hotel entrance

Minusy: Upon arrival transport was booked however no transport hence arranged self. Suggest hotel advise Taxi available at the port

Plusy: Modern and comfortable with all the amenities located in a nice residential area

Minusy: For some maybe a bit far from the center; 30 min walking or a short taxi ride

Plusy: Decent room size We’ve traveled with a 2 year old boy and we received a baby cot Excelent breakfast

Plusy: Buffet for dinner and breakfast was great, staff very kind.

Minusy: Because the hotel parking site was full, a staff member parked our car the evening we arrived. The next morning it turned out that he had parked it in front of the hotel loading dock and the car had been damaged by someone trying to get past. It showed a big dent and scratches exactly on the spot (rear right) where a trolly would pass from the road to the sidewalk. A mere passer-by on the sidewalk could not have caused such damage. Yet the hotel refused to take any responsibility. We spent several very unpleasant hours talking to managers through the phone and ended up paying for the damages ourselves. We were only lucky that the friendly car rental service (Kydon) showed some understanding and did not charge the full amount. One would expect more from a hotel in this class.

Plusy: The staff, the pool, the quiet in all the resort

Minusy: There is no normal wifi in all rooms as writed Not close to city center, beach is not so clean and inviting.

Plusy: We had a half board package , there was one night when the buffet was very good , the other nights and breakfast were not of a good quality ... coffee was barely drinkable

Minusy: Beds were very uncomfortable , ...could be cleaner ... bathrooms very run down

Plusy: Every thing was perfect for us, great food, lovely sea on your door step . Not crowded, long expanse of sandy beach which was clean. All staff bending over backwards for us. We will be back next year for longer!

Minusy: absolutely nothing. any one who finds fault is a git!

Plusy: Amazing staff, everyone very welcoming; kudos to Maria, Kallia and Kallia (Spa), Vangelis (main bar), the team of the pool bar. The structure, facilities and rooms are very clean and well kept. Dinner buffet was very good! We enjoyed very much the a la carte restaurant too.

Minusy: We had big problems with the Wi-Fi connection throughout the stay. We reccomend to increase the quality and variety of the breakfast menu.

Plusy: Staff OK, lot of sunshine, nice garden, food OK.

Minusy: Leaking aircondition into our bed, they tried to fix it but unsuccesfully and didnt change the room. One million of mosquitos, so unable to open window or door, good protection against insect is needed. Dirty sea water on the beach.

Plusy: Bardzo miła obsługa ,dobra lokalizacja cisz

Plusy: Amazing stay in this beach hotel. It exceeded our expectations. At check-in we were upgraded to one of beachfront bungalows. Also, we got free dinner at hotel's a la carte restaurant as well as 15 min free massage each of us. They knew about our late arrival, so at the room we had some fresh food to eat. We booked all inclusive which was perfect. We liked the fact that during the day at the pool bar (10am-6pm), beside drinks and coffee, there is always fresh fruit and some snacks and deserts in case you want to grab something between meals. Also, at the pool bar you can have lunch, of course basic courses, but very nice, so basically you can have lunch in a bathing suit in case you are to lazy to go to the restaurant :) The food at the restaurant was fine and well presented, a lot of fresh cuisine. At the main building in front of the restaurant there is a bar (6pm-midnight), they make very good cocktails, very kind bar tenders. You can enjoy drink anywhere you want. All staff was amazing, extremely friendly and happy to help. A lot animation activities aqua gym, aqua dance, pilates, live music, table tennis competition, 1 hour walk into the village, etc. The bathroom and room was very clean. We slept very good, very quiet resort. We asked for less hard pillows and they immediately provided it. We rented a car through the hotel which was very simple. Ask a day before for a lunch bag to go if you are going to be away all day. We went to Elafonissi and Chania. Far away for one day excursion (total 440 km), but definitely was it worth it. The beach is sandy, not the best one, but it is ok, warm water despite the wind. Windy area so it is pleasant to stay in the sun. There are a lot of sunbeds an umbrellas everywhere. Clean beach towels every day. Great location, 10-15 minutes by car from the airport. Heraklion city as well. 3 min walk form hotel you will find a lot of shops. Thank you very much for amazing stay! We felt really good and relaxed.

Minusy: Bed matrasses are hard. Dinner should be extended till 10 pm (now is from 7 to 9.15pm). Regarding the food, we did not like how they prepare meat, a lot of spices which we are not used of it.

Plusy: The staff, the location, the gardens.

Minusy: The beds were very hard and uncomfortable.

Plusy: - Receptionists are friendly. - Beautiful view (the garden is nice). - The weather is really good (yes I know that it does not depend on the hotel).

Minusy: - Poor choice of food (for example, no even peanut butter for breakfast or packaged yogurt). - That food you can find is not tasty (croissants smell yeast, meat is too fat, sausages are terrible). - Short lunch time. - The wine is worst I have ever tasted. It's impossible to describe. It tastes like ultra cheap wine + ashes. - WiFi is not available in room (the signal is too low) only outside of room. - Room shower without a curtain. - Shampoo and soap have not been renew. - It's a bit difficult to find sunbed on the beach because guests occupy them by towels. - The sea looks a bit dirty. - Mosquitoes.

Plusy: The staff were very polite and kind. The location was excellent. The beach was very easy to reach. Plenty of space for parking a car. The restaurant had a good choice of food each day. For a short stay this was ok, but for more than a week it would have felt repetitive.

Minusy: A bottle of water in the room each day would have been appreciated.

Plusy: The staff was excellent, they were very helpful and friendly! Loved the fact that our bungalow was right on the beach. The bungalow was cleaned daily, incl. mopping, bathroom cleaning of sand etc.

Minusy: The breakfast was poor quality, scrambled eggs seemed to be mixed in with something else to make more of them. The coffee was terrible and juices tasted like the cheap ones from the carton boxes you get for less than a euro. Wifi was also very very poor, we barely had any in our bungalow.

Plusy: Beautiful room with sea views, gorgeous well appointed bathroom lovely power shower! Great breakfast, lovely pool and right on the beach. In a great location within easy reach of local bars and restaurants. Immaculately clean. Lovely friendly staff. We will be back next year.

Minusy: Can’t fault anything about this hotel

Plusy: Location, staff super kind and helpful. The breakfast is excellent!

Minusy: I would suggest to have a complimentary bottle of water in the room.

Plusy: Good choice for breakfast, very friendly helpfull staff, lovely pool area with sea views, easy walk to bars and restaurants.

Plusy: Lovely hotel next to the beach. Really nice area, quiet and safe. Personnel very nice and helpful, available 24h. Good food!

Plusy: Wspaniałe miejsce na wypoczynek, znakomita i bardzo uprzejma obsługa, czysto, spokojnie, basen do pływania i do relaksu, czysty i nie zatłoczony. Zawsze wolne lezaki, plaża pod nosem. Bardzo polecam!!!

Plusy: Friendly staff, good breakfast, good pool.

Minusy: Asked for a quiet room. It was next to the road and VERY noisy - cars, motorbikes, dogs barking. Bed VERY hard - couldn't sleep. Couldn't change room.

Plusy: the pool looked nice

Minusy: Breakfast was not good quality

Plusy: Nice balcony, fridge, towels were changed every day and it was allowed to use these by the sea, free parking around the hotel. Sea was close, it was calming to hear sea wave sounds during night time.

Minusy: Breakfast was repeating, no sun beds near the sea but you could carry one if you wanted. It was windy (good for kid surfers), two days it was stormy.

Plusy: Duzy wybor swiezych dodatkow na zimno i na cieplo+owoce,ciasta,napoje,Bardzo mila obsluga przy sniadaniach,pokoje sprzątane codziennie,hotel z dużym basenem przy plazy

Plusy: Central location, really close to the beach and easy walk to restaurants. 20mins walk distance from the city centre

Minusy: Nothing

Plusy: The location is very good. At the beach, there was a very nice swimming pool. You can catch a bus to go to the city . There are many shops and restaurants around.

Minusy: Everything was fine, the breakfast was very good, the weather in September was great. And the beach was nice as well with fine sand. And the sea was not deep.

Plusy: Bardzo miły właściciel i personel, hotel niezwykle czysty, ulokowany praktycznie nad morzem. Bardzo dobre śniadania, składające się głównie z produktów kuchni śródziemnomorskiej. Hotel ulokowany w spokojnej okolicy, a jednocześnie bardzo blisko centrum Heraklionu. Serdecznie polecamy!

Minusy: Śniadania bardzo dobre, jednak mógłby być trochę większy wybór. Poza tym wszystko w porządku.

Minusy: Doskonały pod każdym względem

Plusy: w bloku przy głównej promenadzie. Przyjazny i bardzo dobrze położony. Piękne pokoje i udogodnienia. Najlepsze śniadanie jakie mieliśmy w naszej podróży.

Plusy: Great location, very central and a short walk to restaurants and shops. The restaurant opposite was great, friendly staff and good local food. Breakfast was great with a selection of continental (toast, cereal, fruit and yoghurt) plus cooked items (bacon, egg, tomato and mushrooms). Friendly staff, check in and out very easy.

Minusy: No complaints, we would recommend this to people staying in Heraklion.

Plusy: Pros: quick check-in process, great breakfast, clean room. Cons: very uncomfortable mattresses, basic accommodations, small bathroom. We arrived to the hotel around 21:00 after flying in from Athens. The check-in process was very fast; they had our key waiting on us when we arrived, so we were upstairs in our room within five minutes. The hotel offered a fresh, delicious breakfast each morning -- it was included in the price of our room -- which we took advantage of for three of the four mornings we were there. The staff were friendly and helped us with a few questions/requests throughout our stay. Overall, this was a clean hotel that is great for a budget traveler, but if you're looking for a nice hotel with a few more amenities, I'd look elsewhere.

Minusy: The downside of this hotel is its simplicity. The rooms -- while clean and tidy -- are very, very basic. We weren't expecting a lot given the price and the amenities outlined on this website, but it was more basic than we were expecting. The mattresses were incredibly uncomfortable and made noise every time we rolled over, waking us up throughout the night. We stayed for four nights and not once did we sleep uninterrupted through the night. The room also didn't have an ironing board. There was an ironing board made available in a room on the sixth floor, but it was inconvenient to have to venture to the sixth floor each day to iron our clothes.

Plusy: Good location, good staff, good breakfast.

Minusy: Uncomfortable bed, old rooms, little bathroom.

Plusy: Excellent breakfast selection. Close to the centre of town

Plusy: Wide spread of breakfast. Rooms are decent.

Minusy: Breakfast could be earlier. Hot water not available for boiling in room.

Plusy: Staff, food, cleanliness and overall efficiency.

Minusy: No tea/coffee making facilities in bedroom

Plusy: Mila obsluga. Czystość. Śniadania. Lokalizacja. Sprawnie działające wifi.

Minusy: Nic.

Plusy: Great little hotel within the city centre and within walking distance to the local attractions including the Archeological Musem (10mins walk) and restaurants. The room was clean and comfortable. Good breakfast. Free off-street parking or a discounted rate at a parking station less than 3mins walk.

Plusy: Location and hotel restaurant

Minusy: Bed was not comfortable...sagging mattress Inappropriate male nude picture on the wall???

Plusy: Hotel was convenient, a few blocks uphill to center--or 1 block downhill to the sea--and a short walk along to the venetian fortress and one short block to a grocery store. The front desk was friendly, room was a decent size with fridge, good shower. Bed was too hard for me--but that's my preference alone. We didn't have one of the super-duper rooms with views of the sea--just a standard room. Buffet breakfast was good and we didn't go hungry. No complaints. I thought about renting a car to go out to Knossos and parking close to hotel--but forgot that idea as soon as I saw just how tight parking was on the street--so we took the bus to Knossos which was easy enough. That said--there is a paid public parking close by and the hotel does give you a voucher to lower the cost.

Plusy: Lokalizacja!

Minusy: Brak parkingu

Plusy: Front desk staff were friendly and helpful answering questions about parking, luggage storage, and surrounding area. For breakfast they provided everything anyone could want and plenty of space inside and outside.

Minusy: Nothing

Plusy: Nice location near the beach. Hotel was clean. Room with sea view.

Minusy: Food and Beverage is acceptable. Can be improved.

Plusy: Very pleasant beach front hotel with good breakfast, lunch and dinner buffet. Rooms were simple, clean and serviceable and staff was friendly and helpful. I would not hesitate to stay here again.

Minusy: The onsite parking that is advertised is a public car park where survival of the fittest is the rule. The private car park holds 2-3 cars max. You might want to avoid room #103 as it is directly next to the kitchen and quite noisy until late night.

Plusy: In general everything was as expected. The stuff is very helpful and the facilities are very clean.

Minusy: Without being annoying, our room was a bit loud because it was next to the staircase.

Plusy: Good food, friendly staff, lovely views.

Minusy: Shower was broken.

Plusy: We had a fantastic stay on Crete. The hotel is small but very cozy. It has a direct access to the beach, which was convenient for us with the baby. The staff is amazing and very helpful and the food was prepared delicious

Plusy: Rooms were modern. Entertainment representative was very good. Greek food options at buffet were excellent. Location on beach with mountain views was stunning. Staff were very friendly and even before we arrived sorted our big family party accommodation out by email efficiently. Swimming pool and surrounding area kept crystal clean.

Minusy: Area very much given to hotels, but we expected that and hired car from car rental nearby and toured Crete for one day to get flavour of island.

Plusy: Great price for the offer of all inclusive.

Minusy: That everything felt a little bit more underrated as the stars given to this hotel. Despite a sign signalling that no sun beds are to be reserved ... nearly all were ahead of breakfast (despite only a couple of people using them). I think it's important to have hotel house rules but they should not just be window-dressing. Every guest ought to have a right to use all of the facilities. Reserving seats or sun beds is absolutely ridiculous and staff should (as the so-called rules by the poolside state) should remove the pegs that hold towels there. Or better still, remind guests on their arrival that reserving sun loungers/beds is against house rules. Certain cultures whether it be German or British have no right to impose such archaic traditions on any other holidaymakers.

Plusy: It's my first ever trip to exact same summer destination twice in a row. As before, it fully met my expectation. The place is close to airport & the city, yet the beach is long and relaxing enough if you walk a few minutes any direction. The hotel's most valuable asset are the people working there. The staff at the restaurant - those you meet most often - are always friendly, quick and always ready to help. The bar team also deserves a 5*. The family rooms we stayed in were clean and comfy. Everything required was there. Cleaning raised no issues. Liked the food - didn't miss any particular kind if food. Was never hungry :) Exept for rare peak days, there were always sunbeds at the beach, though it's hard to fined >1 spare sunbed by the pool past 10am. There's small private car park for your car. Staff speak English, German and some speak French as well. A special thank you voes to the manager - Nikoletta - who's been very helpful in making some non-trivial arrangements for my family members.

Minusy: Sometimes I missed the pool after 6:30 when it gets closed.

Plusy: People,hotel,service and food fantastic,almost on the beach. Really recommnended.

Plusy: Delicious, amazing food, great variety! Very friendly and professional staff, very clean property, had a great time!

Plusy: Everything

Minusy: Nothing

Plusy: Clean.. Nice food.. A+++

Plusy: Very nice location, at the beach. Very kind people and they serve good food in the taverna at the beach.

Plusy: Good location on beach. Friendly staff.

Minusy: Entry to hotel was through restaurant.

Plusy: Second stay here. Fantastic location right on the beach. Run by a brilliant family who create a wonderful friendly atmosphere. All very relaxed. Strongly recommend for anyone looking for a totally chilled out beach break. 20 minutes from the airport.

Minusy: Everything was just fine.

Plusy: Simple but nice family run place right in front of the beach!

Plusy: Everything was fantastic, thank you!

Plusy: The wonderful place with tasty food and amazing beach. The rooms are light and clear, personnel are cheerful, polite and helpful. The delicious food in the hotel's tavern. The bus stop is in several metres. There is good transport accessibility from Heraklion. Very nice place for unhurried family rest.

Plusy: Great friendly and helpful staff (Yiannis and his family). Conveniently located close to the beachfront. Free sunbeds and umbrellas for hotel guests. Large parking nearby. Relatively quiet area, but easy access to VOAK.

Minusy: Spartan breakfast. Noise from neighbours (thin walls between rooms).

Plusy: Staff extremely helpful Location right on a fabulous beach Excellent value for money. Returning again next week

Minusy: Zero

Plusy: Miły hotel z doskonałą lokalizacją i jedzenie. Jestem

Plusy: Location to port

Minusy: Shower. Bed. Pillows.

Plusy: Great hospitality

Plusy: Staff were friendly and helpful. Room was modern, clean and quite comfortable. Breakfast was very good. Location close to port. Able to walk to restaurants and city centre.

Minusy: There was nothing wrong with the hotel, but it wasn’t exceptional

Plusy: A good value hotel. Comfortable and clean and a good location close to the Venetian harbour. The staff are very helpful. A generous breakfast is included. Very happy to recommend

Minusy: Nothing all good.

Plusy: We really liked the staff members. They were very helpful and respectful. The breakfast was wonderful. The hotel is in a nice location near major places.

Minusy: Nothing really. It was a nice stay.

Plusy: Staff very professional, sympathetic and helpful. Breakfast buffet is pretty ok. Rooms are clean and neat but nothing impressive.

Minusy: As I paid 485 EUR for 4 nights: way overpriced. Especially because the hotel is pretty sensitive for noise. Thin ceilings, buzzing airco’s and fridges. The place seems renovated not so long ago but there is already quite some ‘wear and tear’ on doors, locks, wardrobes etc.. definitely not on par with a 120 EUR++per night. If it would be 60 -75 EUR max. I’d say it would fit. Like often in S Europe. Just eliminate 1 * and it suits better.

Plusy: The hotel was stylish and the rooms comfortable. The location is fantastic and very central to everything we wanted to see in our short stay. Would definitely recommend it.

Minusy: The breakfast was very chaotic and felt under catered. We weren't able to get what we wanted before breakfast ended and felt like the hours were too short also.

Plusy: Only stayed one night, great position in Heraklion. Spacious room and excellent staff.

Plusy: Smaczne śniadanie.Miła obsługa.Kawa, herbata i piwo w pokoju gratis.

Plusy: The location is very convenient and the hotel clean and comfy. A plus is they are next to a lovely tavern.

Minusy: You can hear the planes, but probably that’s the case in any hotel in the center of Heraklion due to its proximity to the airport.

Plusy: Clean and fresh

Minusy: Breakfast could have been a little better by including fresh fruit with the cereals

Plusy: Telewizor obracany w taki sposób, że można oglądać i z łóżka i z kuchni. Netflix w cenie :) W kuchni ekspres do kawy.

Minusy: Parking w okolicy praktycznie zerowy, najbliższy jest okropnie drogi (chyba 24 euro za dzień!)

Plusy: Lokalizacja blisko starej bramy portowej i portu promowego.

Minusy: Ruchliwa ulica - ale świadomie wybrana ze względu na lokalizację.

Plusy: Bardzo dobre śniadania. Duży wybór, każdy znajdzie coś dla siebie. Morze tuż tuż. Bardzo blisko do fortecy weneckiej. Rzut kamieniem od traktu prowadzącego do centrum. Można było zostawić bagaże bez opłat w dniu wymeldowania na jakiś czas.

Plusy: This must be the best value hotel in Heraklion. Situated centrally right on the port. There are excellent seafood restaurants across the road on the sea side. The staff are efficient, helpful and friendly. The breakfast included in the very fair room price is very good. The rooms & bathrooms are small, they are more than adequate and the beds comfortable.

Plusy: The staff were quite friendly and the location was good. We only stayed one night.

Minusy: The towels in the bathroom looked like they had been in circulation for decades. They were quite tattered. The room needs an update for sure.

Plusy: The breakfast was included and it was excellent

Minusy: Shower is small but it wasn’t that bad

Plusy: Nice rooms, good breakfast. Staff very helpful

Plusy: This is a lovely old hotel with the most helpful and gracious staff you could find. Anything big or little, they will help with which makes foreign travel so much nicer. It is older and there is some evidence of the number of people who have enjoyed it before. The location was close to the bus, the ferry and the airport which was very convenient, but also made it a bit noisy at times, however we got around the city mostly on foot from the hotel so it worked for us. Nikos was particularly helpful for us.

Minusy: It is older and there is some evidence of the number of people who have enjoyed it before. The location was close to the bus, the ferry and the airport which was very convenient, but also made it a bit noisy at times, however we got around the city mostly on foot from the hotel

Plusy: the location was great the staff extra helpful and the breakfest was good

Minusy: dont like twinbeds

Plusy: The staff is kind. The location is great. Close to the main street and the harbor. The room is spacious.

Minusy: The shower room is tiny. There is a lot of noise from the airport.

Plusy: This hotel is right on the Old Town coastline near the fortress and only 10 minutes from the airport, so a great place for a stay after arrival or prior to departure. The staff was super, the breakfast very nice and we even had a balcony with a view of the sea. All of the best parts of the Old Town were within walking distance.

Plusy: The location is excellent and staff was friendly and helpful. Close to ferries and old town. Very easy walking distance to shops, bus and ferry terminal.

Plusy: The service

Plusy: The pool, the gracious manager who transferred us to the hotel from our temporary accommodation. The barman Dimitri, who is a gentleman and a very nice man (and who makes the BEST freddo known to man.

Minusy: That we arrived at the hotel to be told that we would be accommodated at another hotel ( run by the same company) for two days and then transferred to the one we booked. The temporary accommodation was many kilometers away at Gouves Bay Hotel, in a desolate windswept awful place. The streets outside this hotel are a little like a bombsite; strewn with debris and rubbish. Why anyone would want to go there is beyond me. Because of this experience, we “lost” two days of our 5 day holiday. Never again‼️ (The staff of these hotels were about the only thing that made the stay bearable).

Plusy: The owners and staff were wonderful, very helpful, and fun to be with. They solved all of our problems, helped us with transport, and quickly became like family to us.

Minusy: I can think of no improvements.

Plusy: Na śniadanie dostaliśmy pysznego omleta, ale byliśmy poza sezonem. Obsługa bardzo miła i pomocna.

Minusy: Na zdjęciach wygląda lepiej niż w rzeczywistości.

Plusy: The best cocktails!!

Plusy: I’m impressed by the way they run this small Hotel, They truly love their Job, I never seen anything like it, Keep it up guys, All of You, even George, lol !!!

Minusy: It’s hard to find a week spot, just because you’re overwhelmed by the great service, All this people do their chores, so well that if there’s something wrong, You just don’t notice!!!

Plusy: Friendly Team - all very helpfull and nice. Great breakfast at the pool in a wonderful garden

Minusy: All good

Plusy: Great small place to relax! Breakfast was good and tasty but the dinner was Excellent (Great Greek cuisine)! Expecaly if you don't check what's for dinner before it, It is a great surprise. Pool and bar area is beautiful and clean. The staff is very friendly and helpful, will suggest the to-go places, give directions. All together it was a amazing stay

Plusy: We only stayed one night but it was if the staff had known us for a lot longer!

Minusy: Nothing

Plusy: Very friendly staff

Minusy: Some rooms of the same type are renovated aka better than others

Plusy: Miły personel, przyzwoite śniadanie.

Minusy: Głośno pracująca lodówka

Plusy: Food was good and location was good.

Minusy: We had let hotel know we were arriving a day late and they replied saying "Great see you then". When we arrived they had given our room to someone else, they offered us a downgrade room, unacceptable. We were then sent to a sister hotel, half an hour away, inferior room and furnishings, no sea view which we had paid for. After 2 nights we were then shunted back to original hotel for 2 nights, room was good but not the one I had specifically booked with glass balustrade so we could lie in bed and look at the view. The pool looked a little grubby.

Plusy: Location, pool, free parking, nice garden, cheerful owner.

Minusy: Quite out-dated furniture and amenities. Not as clean as you’d wish. Kitchen-ware not sufficient.

Plusy: Bus stop from/to the airport just in front of the property. There is a good choice of restaurants within walking distance of the property. The property is very close to the beach and to the biggest supermarket in Crete.

Plusy: Lyktos is quite near nice beach. There are small villas placed inside of beautiful garden. Very near (around 400m) is big hypermarket (Skavenidis) with parking, you will find there everything you need (open until 21:00). There is also big pool (but we didn't use it) and private parking (with many places) - this is quite important. Host is wonderful, he told us about many things - thanks!

Plusy: great hotel apartments for a really good price . Yanis , the owner is a really nice and friendly guy . situated few km out of the center of heraklion , away from the tourists for more tranquillity . the beach just a block away is totally empty , only few locals chilling on the sand , really great compared to the parasol fields you can find in all those touristic factories around creta . the bus to and from the airport stop right in front of the hotel . easy . the only little detail that could be improved is the wifi signal . which was weak inside. but as the weather is nice , put the table and the chairs in front , closer to the wifi rooter , fresh beer , chips , view on the sea . great !

Minusy: Skrzypiące Łóżko

Plusy: Host was great Great job gianni

Plusy: + excellent location + beautiful garden + big swimming pool + friendly staff + barbecue place

Minusy: - many mosquito

Plusy: I went with my family there for a business trip. I had to go everyday to Heraklion. The city bus (also the airport bus) stops just in front of the house from early morning til late evening on a regular basis (every 15min). The staff is really nice and offered us a bottle of delicious home made olive oil. The appartments are nicely located close to the sea. I highly recommand this place.

Plusy: Property very good

Minusy: Not parking

Plusy: Always a pleasure to stay here

Minusy: Nothing to dislike

Plusy: Blisko centrum

Minusy: Brak miejsc parkingowych. Hotel przy ruchowej ulicy stąd hałas

Plusy: Our room was big and very comfortable. Buffet breakfast was perfect. The staff were very friendly and helpful.

Minusy: Our room was on a busy street and there was a street light outside our window. A shutter outside would have taken care of sound and brightness.

Plusy: The staff were very friendly and helpful. Breakfast was good value. About a 15min walk to the port. 15-20mins into the town. Managed to get free street parking just outside the hotel.

Minusy: A bit noisy but it is in the centre of town.

Plusy: Very good breakfast and the staff was really kind! Close to the port and bus station, which was very important to us and nearby all the main attractions!

Plusy: A great hotel close to the airport. Friendly staff, comfy, clean rooms and a really good breakfast to start our day.Will definitely use it again if we are flying in or out or Heraklion.

Minusy: nothing

Plusy: Bardzo miła obsługa nawet w środku nocy. Czysciutko

Plusy: Wonderful breakfast. Helpful staff. Really comfy bed.

Minusy: Neighbourhood seemed a little sketchy. It lacked charm.

Plusy: The hotel was very clean, comfortable, and there morning breakfast had a good selection with an option to make hot sandwiches. The location was perfect for us because we took the bus to Chania and the bus station was a comfortable 15 minute down hill walk with luggage. The port is about the same distance only is a up hill walk. There is a 24 hr taxi service at the port of you are traveling with luggage.

Plusy: Very good breakfasts, good location

Minusy: Old creaky bed, musty smell in a wardrobe, small room

Plusy: The staff were really friendly and helpful

Minusy: The bed was uncomfortable

Plusy: Perfect place! Very kind crew! We will visit for sure again!

Minusy: Kreta a posiłki jak w hotelu w Niemczech. Pokój reklamowany jako 29 m a miał nie więcej niż 20. Standard rzekomo 5*, conajmniej jedną bym zdjął.

Plusy: Good value for money. Food and service

Minusy: Location is close to power station. The water in the pool are very cold even in the children pool

Plusy: Breakfast was fabulous. Staff are friendly .

Minusy: Prices are crazy compared to local tavernas just in 10 min walking.

Plusy: Frienfly, helpful staff; good food.

Plusy: The staff especially at the front desk and in the special restaurants were consistently helpful and generous. The spa staff and treatments were great! The accessibility in the hotel was very good. There was a great variety of food at all meals in the hotel and during the day by the beach. Our children and grandchildren loved the play facilities.. slides, pools, beach.. The store and jewelry store had a wide selection for daily needs and souvenirs and cosmetics... The location was great as we were a short driving distance to Heraklion yet in a quiet area.

Minusy: The landscape is marred by the huge chimneys of the electric plant.. The food in the dining room while plentiful and varied was not all that tasty.. especially at the meat dishes at dinner. The mattress was uncomfortable...

Plusy: Very good facilities - we enjoyed the pool and the beach access. The restaurants were also incredibly good and reasonably priced - the staff working at the Greek and Italian restaurants in particular were lovely.

Minusy: I found that there were never enough people working at reception, which made it frustrating when we had to wait for over 20mins for a brief question. The staff in the breakfast area were also quite rude - they were more obsessed with clearing tables than actually noticing that we had left stuff at our table to go and get more food. We were not particularly impressed to come back to find another couple sitting there. We were also supposed to get a free 15min massage but were unable to do so as no one was there to actually help us book.

Plusy: Almost everything! Especially the friendly helpful staff! Great options for kids- pools slides games beach.. lots of food options.. close to many places..

Minusy: Uncomfortable mattresses Dinner food could be tastier.,

Plusy: Moim zdaniem Hotel nie odpowiada standardowi 5* hotelu. tylko główny budynek został po części wyremontowany - pokoje, natomiast korytarze reszta pomieszczeń nie, drugi budynek bez remontu, paski pleśni w łazienkach, miałam przyjemność przespać jedną noc, dopiero nastąpiła zmiana pokoju, w recepcji też nie kompetentni pracownicy, czekałam 5 dni na wystawienie faktury, brakowało drugiej faktury na podatek, zaznaczam, że byłam na wyjeździe służbowym.

Minusy: Na pewno położenie hotelu nad samym morzem, duży plus. Śniadania były dość urozmaicone.

Plusy: The place is very nice. It has everything you need for a good vacation: Sun, sea, amazing food, bar, garden. Very welcoming staff. The food is so great! The beds were comfortable. Overall we enjoyed our stay a lot.

Minusy: A lot of families with kids there, so if you want a quiet and romantic time spend with your partner it is not quite a place for you in this occasion.

Plusy: The food here was pretty good. The pool was nice and deep. Our room was huge.

Minusy: We booked a day at the spa and were forced to cancel with plenty of notice. The spa clerk began berating us about how bad it is for them that we cancelled. She then proceeded to yell at us and accused us of not having enough money for the spa. (We had already paid...) I brought this matter to the front desk and they did not care. That is not the mentality of a 5 star hotel. Then again, I don’t believe that this is a true 5 star. I would say it rates at a solid 4 star. Most definitely wouldn’t recommend staying here due to the attitude of the staff.

Plusy: A very nice hotel located in the beautiful park of exitic trees, cery close to the beach, good and attentive personnel, excellent food. My thanks tho the personnel and management.

Minusy: The only minus the sea was still cold, another minus, the beach is not sandy, in a meter after the water edge begins a rocky (although) flt surface. All the rest was good.