Hotele: Dubaj

Plusy: Location is wonderful facilities great There are mostly all great expect staff communication they need more improvement. Probably they have heavy stresses from management? But I couldn’t feel such a good service.

Minusy: We always give very positive reviews as our expectations the overall experience boooo We specially requested and booked twin bed anniversary stay. High floor They give us KING SIZE bed and LOW FLOOR 5th floor From Arrival experience to all over experiences was disappointed. Staff have no communication skills Management should care of these . 1,Value of money 2,Always Focus on guest 3,Eye contact 4,geuene smile

Plusy: All was excellent

Minusy: Staying longer

Plusy: Large rooms with a great view of the Dubai skyline. Unlike some of the other hotels, Raffles includes Wi-Fi in your room rate which I think is the right way to go as most people have internet access at work and home. The staff were very friendly and helpful. It is connected to a large mall and so you have easy access to all the stores and restaurants in it. The metro station is a short walking distance from the hotel. It is definitely a hotel I would come back to and recommend to my friends.

Plusy: I travel a lot and get to see many hotels, at this hotel they have thought about everything. Perfect place, very nice rooms, service impecable, love to come back!!!! Bravo!!!

Minusy: Being about 10 away from the city, location is Ok

Plusy: very bad experience. nightmare . ruined my calibration and my weekend.

Minusy: the worst hotel I have ever been to. I booked to calibrate my anniversary and my wife's birthday. We agreed that I shall check in and after one hour I leave the room to prepare a little arrangement for the occasion and they confirmed that to me. I left the room and returned after mid night and they didn’t do anything in the room and all their promises were not met or delivered. Big disappointment for me and defiantly my wife was very disappointed from me ..

Plusy: The clean of room , friendly and high professionalism stuff , foods , prices , room sizes.

Minusy: Nothing!

Plusy: staff wad great, very attentive. beautiful views of marina. Lots of restaurant options and can order room service from the restaurants

Minusy: the dubai marina is a little isolated from the rest of dubai, and with traffic it took a long time to get back to the hotel

Not for business clients.

Plusy: It has all the amenities.

Minusy: Staff forgets things such as wake up calls. Something very important as a business traveller.

Plusy: Jeden z najlepszych hoteli w Dubaju. Pracownicy to jest to, co sprawia, że pobyt jest niesamowity.

Minusy: Pobyt nie był wystarczająco długi.

Plusy: Modern luxurious hotel

Minusy: Nothing I can recall

Plusy: Large room and very clean. Nice brakefast

Minusy: Nothing

Plusy: Naprawdę świetnie się bawiliśmy doskonała obsługa,

Plusy: The bullivard and everything

Plusy: Loved the perks with complimentary access to Wild Wadi Waterpark and Zero Gravity beach club.

Plusy: My wife and I are in our late 20s/early 30s and stayed at the JET in Dubai for two nights en route to Thailand for our honeymoon. Dubai is an expensive city, so the cost for a night or two in the JET is on par for other hotels in the area. It's located close to the mall and the metro/train, and it is the epitome of luxury, comfort, and relaxation. I've stayed at the hotel for numerous business trips and insisted we stay there for our quick stop - my wife has had nothing but overwhelmingly positive reviews since we've left. The views, the staff, the room, the breakfast (which isn't included in the price of the room, unfortunately, but is worth it if you feel like splurging), the pool, and the amenities make this a perfect place to stay.

Minusy: As noted above, it would be nice if the hotel included breakfast with the room, but otherwise there is nothing I can say that I didn't enjoy.

Plusy: The staff was excellent wich is key to great lodging experiences. When we coupled that with the beauty and quality of the facilities, we were just blown away. I have been in the gaming, hospitality, and entertainment business for 31 years, and this is by far my best experience.

Minusy: There were no issues at all.

Plusy: The staff, the service, the quality was all excellent!! It was more than expected. The pool and gym was also amazing services. I would definitely stay there again and if our children are with us we would have utilized the complimentary wadi water park and private beach tickets.

Minusy: The food packages in the hotel were a little too expensive, but there were too many other food options around town to worry about the hotel restaurants.

Plusy: The beach and the wonderful breakfast

Minusy: Check out and check in not enough counter and process slow.

Plusy: Dear Gentle, Hotel.com This is our second letter to you Please find below three confirmations for the same reservation which we received and the reservation number of hotel.com and the confirmation from the hotel is attached. 1) The first confirmation from Kayak 2) The second confirmation from Hotel.com 3) The third confirmation from the hotel in Dubai - United Arab Emirates --- confirmed to us in written that the reservation is available. Hope to receive from you soon. ------------- To : Hotel.Com To : KAYAK Expedia URGENT -- URGENT -- URGENT DEAR GENTLE, We done the below reservation throw your site - One bedroom ocean suite - in Jumeirah Mina A Salam – Madinat Jumeirah - Dubai – United Arab Emirates check in 26th Oct. 2017 - check out 28th Oct. 2017 - and you deducted the full amount $4388.9 from our credit card - and we received a confirmation from Jumeirah Mina A Salam – Madinat Jumeirah – Dubai for our reservation under the reference number 68947233 and we spoke to the hotel and they confirmed to us by phone that the reservation is available and confirmed. The reservation under the name of our group of companies chairman - Mr. Mahmoud M Al-Toukhi. Unfortunately today when they reached the hotel they found no reservation in Jumeirah Mina A Salam – Madinat Jumeirah without any reason – and they took the guests to another hotel without any apologizing or anything in written for changing the hotel. The guests available in Dubai to attend a marriage party in Jumeirah Mina A Salam – Madinat Jumeirah and would like to stay in the same hotel and for that we done the reservation and paid a big amount for one room $4389.9 and changing the hotel is not acceptable by any way for us, but now we are using the new room because we have no other choice. And the hotel not the same and the location. Now, we are putting the matter under your hand in order to return all the amount to our credit card account because we not found what you deducted the amount for. We are waiting to hear from you as soon as possible otherwise we will arise a claim and announce in the media about this problem and explain what happened with us.

Minusy: I WOULD LIKE TO MAKE A CLAIM AND REFUND MY MONEY BECAUSE WE NOT FOUND THE ROOM AND OUR RESERVATION ALREADY SOLD TO SOMEONE ELSE.

Plusy: It was very relaxing and the staff tried hard to make us comfortable

Minusy: There were bulldozers working under our bedroom window plus the access to a private lounge and breakfast mentioned in our booking was not supplied.

Minusy: Ferst they give me vere bad room . I did'nt except to check in . and they didnt chang it until next day

Plusy: Bed was very comfortable////

Minusy: Staff n service at the beach restaraunt...

Plusy: Everything

Plusy: The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.

Plusy: Lokalizacja, czysta plaza, wysmienita I przyjazna obsluga,wspaniala organizacja obslugi goscia hotelowego. Dodatkowa atrakcja to uczestnictwo hotelu w programie ratowania ginacych gatunkow żółwi - na terenie hotelu znajduje się "sanatorium"- specjalny basen- dla żółwi. Mozna je obserwow, kilka razy w tygodniu odbywa sie ich karmienie. Budzi to zainteresowanie I u dorosłych,i u dzieci.To taka miła, nieoczekiwana I naturalna niespodzianka w swiecie luksusu.

Minusy: Zdecydowanie nie ma takiej rzeczy

Plusy: The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant

Minusy: The restaurants are very expensive, especially for breakfast, as this was not included in our rate

Plusy: every thing was very nice

Minusy: no

Plusy: the resort experience

Minusy: the glass in our food!!! Staff didnt know certain restaurants were closed.

Plusy: the services and the place

Minusy:

Plusy: the quality of location

Minusy: hotel could not source the booking on arrival, we had to return home for booking confirmation details, hotel staff did notcontact us when room was ready, we went back to reception at 5pm to let them know

Plusy: The water park was fun, the rapids allowed transportation for the park. The beds were comfy, the staff was very friendly and accommodating. The shower was awesome.

Minusy: The quality of food for in room dining was disappointing and not what we would expect for such a luxe resort. The spaghetti sauce was not “homemade” and too salty. The pancakes were not “homemade” and more manufactured. The eggs were instant scramblers and not fresh. We had better food at the IHOP.

Plusy: If you want to have good time stay in any other hotel and go to have fun with your kids in the park only but don't you ever stay in the hotel if you order room service you will never get it, if a miracle happen and you get the room service it will be old and cold

Minusy: The worst service you can even get in your life. So far from 5 starts. The lost my bagels when I checked in for a whole night instate of having good time with my kids I ended up looking for my bages for the whole night

Plusy: VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.

Minusy: That we didn’t stay longer.

Plusy: Water park was one of the best, beats all the U.S. Water parks combined .My 6 yr old loved it all. The aquarium is like and art gallery with fish as a background.

Minusy: Restaurants are expensive unless you like to paying $30 for a hamburger.

Plusy: Staff was helpful

Minusy: Everything was good

Plusy: Very nice hotel with all facilities and luxury staying

Minusy: Materac na łóżku i pościel mogłoby być lepsze.

Plusy: Pokój

Minusy: Nic nie

Plusy: The facility and staff were wonderful. The view from the top floors wonderful. Great location, Everyone really enjoyed the stay.

Minusy: Construction on roads leading to hotel can be tricky to navigate which should be temporary. Otherwise Great hotel. Great experience.

Plusy: international food

Minusy: vaily parking

Plusy: Excelent facilities / Wide variety of breakfast / strategic location / Wifi available for free / friendly staff

Minusy: Busy hotel but well handled. Sometimes it takes about 10 to 15 to get your car infront of lobby.

Plusy: The location is excellent. The Pool bar staff is outstanding. Request a room on a high floor and glance out at the ever changing scenery if Dubai!

Minusy: When I needec something, despite the size of the hotel, everything was handle right away. The hotel is a destination alone, great pool, fitness center and excellent bars and eateries. I highly recommend this hotel for business and pleasure. Thank you Nikhil, part of the Front Desk staff, you ate truly amazing!

Plusy: The clubs and shisha were fantastic. The food was delicious. If your a Marriott Rewards member the club was amazing.

Minusy: If you don't have Marriott Rewards the wi-fi is expensive. If you do, it's free!

Plusy: V comfortable and well appointed room

Minusy: Conveyorbelt ish experience in and out

Plusy: Staff was very accommodating to request. The hotel had a delicious breakfast buffet every morning. Central location with complimentary shuttle service every 30 minutes to the Dubai Mall.

Plusy: I enjoyed the views and meeting the staff

Minusy: Velocity Sports Bar poorly designed and managed. Waiter gave me old menus with written notes/scribbles on it. Prime 68 a poor bargain; food only slightly above avg and I was seated away from the view. Why go there for an inside seat? Valet parking a completely under-managed - poor construction of on/off ramp to hotel. Waited 15 minutes for car to brought out. Breakfast Bar not large enough to accommodate full-hotel; off-ramped to Kitchen 6 where the food and service were below average. Bad scrambled eggs, baked beans, and latte'. Just awful.

Plusy: I liked the cleanliness of the hotel and how friendly the staff was. Also, 37th floor buffet was a great deal. Hope they don't change it down the road. Definitely a 5 stars Horel.

Minusy: The card system. My friends stayed in a different floor and someone always had to come and get me or I had to go get them. Elevators take sometime but nothing major.

Plusy: Design, quality, cleanliness, choice of high quality & gourmet restaurant, amazing staff and top service

Minusy: - No free wifi - Lack of quality featherless pillows

Plusy: The ambiance was nice and the setting was very elegant. The location was also great.

Minusy: There was construction going on next to our room. They were apologetic and gave us free breakfast.

Plusy: Staff was super, location was excellent and above all the pool and privet beach made our stay extrem

Minusy: The only thing is the spa was over priced

Plusy: Staff was courteous, room was clean and modern, in-room dining was great, the check-in and check-out process and easy and speedy.

Minusy: Nothing

Plusy: Large resort with multiple pools & activities (also private beach). Staff was very attentive.

Minusy: Felt rushed during check out process.