Hotele: Atlanta

Plusy: Siłownia sauna Wspaniały personel

Plusy: Easy parking, updated facility, friendly staff.nice size clean and quiet room.

Minusy: Nothing

Plusy: All was fine. Alas, the fitness room/sauna was under renovation when we arrived.

Minusy: I may be a luddite but figuring out how to use television and its options seemed overly difficult. SIMPLIFY

Plusy: very nice hotel, nice staff and gym was excellent

Minusy: self parking was to far away from hotel, had to walk outside in weather

Plusy: Never have a problem with checking in if need so early convenient to lots of restaurants and things to do walking distance

Minusy: Parking is high to pay

Plusy: Staff is outstanding, hotel is aged but overall great location, room service was great and staff helpful in every way!

Plusy: Very clean, nice ambiance, friendly and welcoming staff

Minusy: It may sound a little picky, but for guests that have allergies and respiratory issues, really strong smelling candles can be difficult to navigate. I tried to avoid the front desk area as much as possible because there was one burning continuously.

Plusy: Area

Minusy: No

Minusy: Bellman was putting alot of hints that he wanted a tip which he was going to get, but annoying to be hounded. Rooms clean, but twin Queens were a bit undersized. Comforters on beds were very starchy and crisp...not very comfortable. Breakfast buffet at Cassis was disappointing as far as taste. For the price of $24/plate, I would expect something better than mass breakfast food you would find at a lesser hotel. Nothing was horrible, just overall disappointed with the property as a whole. I expected more for paying over $300/night.

Minusy: No security in parking garage

Plusy: Excellent location

Minusy: The rooms were very dirty

Plusy: nice room and cozy bedding

Minusy: The coffee maker did not work. I couldn't have my evening or morning coffee.

Plusy: The hotel lobby and bar had a nice ambiance. Hotel decorations.

Minusy: I paid for a HIGH room, over a week ago. I arrive just to be told that there were NO HIGH ROOMS AVAILABLE. But I was still charged $238. After asking about the room issue the 1st time, I was told by a lady that they were gone and the going rate for any room was STILL $238. Complete scam if you ask me?? She then blamed the issue on booking.com, I explained to her that I CLEARLY read that Hyatt would be in charge of charging my acct. in which I guess they did it too late and not the day that I actually booked the room. Ok! I then went back to the front desk and spoke with a gentlemen who rolls me that the hotel view isn’t that great anyway on the high floor. So therefore, he would just not charge me for a $40 valet. I am still angry!!! The 31st was my ANNIVERSARY and I tried to WOW my husband and chose that specific hotel. After staying in The Hyatt before in other places. Room number 410 ended up being a view of the ROOF AND A MATTRESS place across the street of some sort (a small shopping plaza). How disrespectful that was!!! Also, NO snack area or vending services. I hated it!!! Ruined what was supposed to be a GREAT night for my 1st Anniversary.

Plusy: Łóżko było bardzo wygodne!

Plusy: Location for my commute was perfect. Room was comfortable and it looked up to par

Minusy: Yes a rude concierge. Treated me as if I wasn’t a guest in the hotel had a terrible attitude. When I proved to him I stayed he didn’t apologize he turned his nose up and rolled his eyes

Plusy: Location! Great proximity to the mall, restaurants and highway.

Minusy: No.

Plusy: I love the attentiveness of the staff, location, and the accessibility to restaurants and shopping

Minusy: The water in my shower wouldn’t get hot, the sinks were filthy, the bedding needs an overhaul

Plusy: The separate bath in the standard room

Minusy: Parking cost

Plusy: Great location Greeting & help upon driving up

Plusy: Rooms were nice size, clean and had all necessary amenities.

Minusy: Overprice parking, no open pool, no complimentary breakfast.

Plusy: The Christmas decorations were very nice, and the food was fantastic! The room was very nice. The staff was very kind and helpful. Will stay here again sometime!

Minusy: The late night music was a little loud, even from our room on the 9th floor. The location isn’t bad, but Christmas & shopping traffic made it difficult to get anywhere.

Plusy: Location, bar ambiance

Plusy: Great Staff, great location.

Minusy: We heard the people in the next room from 10PM thru 10 AM....my children had to listen to yelling and people doing “adult things” and banging against the walls....a 5 star hotel should have walls that are not paper thin...no one in our room sl

Minusy: WiFi was slow so no apps worked on the TV. Staff was not helpful that night but did give us a credit before we checked out.

Plusy: Rooms were a good size. Staff was happy, quite friendly and helpful with the exception of one.

Minusy: The female concierge on duty on Friday, 1/3. Not friendly, didn't smile, not at all helpful.

Plusy: location and general facilities are still excellent

Minusy: despite calling the desk to request housekeeping service when we left the room, in general the room did not get cleaned until late in the day. Room service quality, menu choices and staff taking orders were all substandard. Check in was apathetic.

Plusy: Wspaniały i przyjazny personel. Bardzo ładne pokoje i dobra obsługa.

Minusy: Nie mogę myśleć o ani jednej rzeczy.

Plusy: Bardzo przyjazny personel! Doskonała

Minusy: Nic nie

Plusy: Friendliness and attention of staff. Very accommodating.

Minusy: Parking somewhat difficult. Upstairs lot was not available and we had to go to the lower deck.

Plusy: The Whitley is a true 4.5 star hotel with an excellent staff, nice rooms, and lovely public areas. It is conveniently located across from Phipps Plaza and Lenox Square, with great restaurants within easy walking distance. This was our second time there.

Minusy: Nothing

Plusy: Hotel was very clean and staff was nice.

Minusy: The hotel was WAY overbooked our first night and my family, along with several other families, had to be sent to another hotel for the evening. There were no upgrades or dinner offered as a good-faith gesture.

Plusy: Customer Service and overall care given by the staff. Location is great!

Minusy: Nothing

Plusy: I loved the rooms and decor.

Minusy: I did not like the parking accommodations so far away from the front door due to the main parking area being under construction.

Plusy: Great location in Buckhead

Minusy: I’m wondering if these guys stuffed their reviews?? Because I’ve stayed in 5-star hotels in 20 countries including numerous in America, including 3 within a 1-mile radius of this place, and they are So far behind what 5 stars is. My own personal experience? Rude valets (I asked you to keep my car out front for 5 minutes while I check in then go back out and you can’t manage that, when there are 5 open spaces RIGHT THERE?), beat up rooms that smell all musty when you get in. Ok, take this part with a grain of salt, some mini chaos to be Expected for New Year. Completely understandable that people are going to be up at 1am. But that’s not why I’m giving 1 star. I don’t even take a point off for that. Because it’s expected. But when multiple rooms are smoking weed on the floor... and it smells like a Cypress Hill concert in your room... literally REEKS... and no one does anything about it... then there’s a problem. I don’t mind what others do, really personally fine with it. But when I’m choking on your skunk smell, that’s a problem for me. What was the hotel’s response? (Bear in mind the weather at night on New Years!) Open the door to outside at the end of the hall to air it out?! It is windy and 35 degrees out!! And now 35 degrees in my hallway. And still smells like Cheech & Chong Up In Smoke. The real issue is the response from the front desk: “Thanks for bringing it to our attention. I hope we assisted you today.” For real? My bill says $350. I could have stayed on a friend’s couch if I wanted this experience. But thanks for the toiletries. Those smelled nice. So do the ones at the Waldorf not 500 feet from your door - which I’ll be staying at from now on. (Pro tip: Choose the Waldorf, objectively at least twice as good.) All the nice smelling toiletries in the world don’t make up for my wife’s frown that starts this decade, due to this hotel staff’s poor attitude toward service.

Plusy: the room was nice, clean. The internet tv option was also a nice feature.

Minusy: The shower pressure wasn’t great. If you moved the shower nozzle the water would stay in the same place, so there was really only one place you could stand

Plusy: My Family and I loved everything in this hotel from the attendance of the check-in, through the cleanliness and confort. Everyone kind and polite. The location is fantastic, close to the bes shoppings.

Minusy: The only thing I can not say is about food. We didn´t have a chance to eat in there.

Plusy: 1. Very friendly and attentive staff.

Minusy: Did not like: 1. Charge for internet. 2. Fixed chair at room desk with very poor ergonomics.

Minusy: They did not honor the breakfast that I paid for. I had to call booking and had long wait and wasted about half hour to resolve this. Both booking and Marriot did not provide good service.

Plusy: Location.

Minusy: Average hotel. Not 5 star quality!