Hotele: Atlanta

Minusy: Było dobre

Minusy: 2 nights stay with 2 rooms will hold an additional 800 dollars.. never was told until $2200 was posted to my bank account.. hold took 3 days to fall off even after 1500 additional dollars was finalized at check out.. at one point 3700 dollars was held in my bank account for a 1500 dollar stay.. travel with a big credit line or your weekend will be ruined

Plusy: Good location Nicely decorated rooms

Minusy: Understaffed Overall service Lobby area Rooms on the small side

Plusy: Great room service menu.

Minusy: Dreary lobby.

Plusy: The staff and service was absolutely impeccable!

Minusy: Right as I walked in the room, there was a Q-Tip laying in the middle of the floor by the entrance; it was slightly off-putting to know that the floors were not properly cleaned.

Minusy: Towels were to scratchy

Plusy: The staff and room were exceptional.

Minusy: The only less than perfect point was the view outside our room. Were faced an empty dirty lot. However, that is not the fault of the hotel. Everything else was lovely.

Plusy: great pool.

Minusy: Room was small and lacked a writing table and adequate drawers for clothes.

Minusy: Sink water flow and control

Plusy: Staff was wonderful

Minusy: No loved it

Plusy: I had a stunning experience. The best part about the experience was the incredible staff, concierge, door staff, etc. Perfection. The hotel looks much better in person than in the pictures online.

Plusy: Welcome staff

Minusy: Open the shower door bit annoying

Plusy: I like everything about this hotel everyone there was very very nice they made sure we had everything we needed the front desk was very very professional everyone there did they job even the food Runner I am sorry I cannot remember his name but he said he had been working with the company over 30 years he was very professional and he knew his job

Minusy: They don't have a refrigerator in the room

Plusy: Nowy, czysty pokój i lokalizacja

Minusy: Płatny parking

Plusy: Good place for shopping.

Minusy: Bed was a little hard.

Plusy: Upscale, good food, clean rooms

Minusy: NA

Plusy: I enjoyed the stay totally. However, my favorite part of my stay was the little lavender bags that were in the lobby that guests could take home. They smelled amazing.

Minusy: I have no complaints about this hotel.

Plusy: Very clean, all the staff we have encountered have been awesome. Experiences like this are a testament to the culture that management has created. The staff is completely bought it, and seem to genuinely care abt the guests. My wife and I were there for our 17 year anniversary, and the young lady that checked us in made sure to congratulate us and even provided us with a couple of drink vouchers. I would highly recommend your hotel.

Minusy: Arrival and parking. Not being familiar with the area, we had a bit of a hard time figuring out how to get to the main entrance. Also, the parking deck is very low. Had we driven my vehicle instead of my wife’s, we would not have fit in the parking deck. That would have made the experience much different.

Plusy: Great location, excellent staff, modern clean room with great bed/bathroom. Excellent European breakfast. If and when we return to Atlanta this Buckhead area hotel will be our first choice.

Minusy: Nothing

Plusy: My overall experience was great. Rooms and especially the staff

Minusy: I did not like the breakfast. It was costly and the food was not filling.

Plusy: Staff and Bed

Minusy: Microwave in room, broken furniture ( chair )

Plusy: the air conditioner worked great and kept the room comfy

Minusy: the music in the lobby was too loud

Plusy: It was an awesome hotel. My 10 yr was in love, her review is, it was trendy and the coolest bathroom ever. I loved the location. It was ready to access and within walking distance to a lot. Everyone I encountered was extremely friendly and personable. A must stay.

Plusy: This property was great! The service, the free parking, the beds, the shower was amazing! I love the Lavender gift that’s available near the front desk to help you relax at night.

Minusy: No complaints.

Plusy: The room were clean and nice. The staff was friendly and always helpful. The hotel was located closed to all the shops, and restaurants. There was always someone in the front to help.

Minusy: The pool was small, thought it would have been bigger. But it’s not really an issue. There was no room service and the restaurant downstairs was closed.

Plusy: Clean comfortable and close to malls, restaurants, grocery stores, cafes and just about everything one would need.

Minusy: N/A

Plusy: Bardzo miły i uprzejmy.

Plusy: Convenient location, very friendly staff!

Minusy: I checked in early which was great...but the cleaning crew came into the room twice while I was resting. I’m sure they didn’t get the message that the room had been released.

Plusy: The staff was excellent and very hospitable.

Minusy: Nothing.

Plusy: The staff and accommodations were great. They helped make what could have been a terrible experience a great one.

Minusy: That I was not able to stay longer.

Plusy: It was clean and close to the airport.

Minusy: The parking was too high and the WiFi wasn’t free.

Plusy: Cleanliness of hotel and room.

Plusy: Very professional staff

Plusy: Comfortable beds

Minusy: Dirty floors and shower

Plusy: The staff is so friendly and helpful. The sweet potato pancakes are delicious. The chicken wings are southernly divine, a must to eat. I highly recommend this hotel.

Plusy: Nice atmosphere and very fancy.

Minusy: Parking is mandatory $30/night. There is no mention of that on website.

Plusy: Beautiful hotel in an great location!

Minusy: Service was underwhelming.

Plusy: Beautiful property! The staff and service were awesome!

Plusy: I like that the modern style and cleanliness of the hotel.

Minusy: No. I don't have any complaints about this hotel.

Plusy: Wszystko w menu obsługi pokoju było doskonałe.

Plusy: Wszystko

Plusy: Pracownicy

Minusy: Brak basenu lub jacuzzi. Lub darmowe śniadanie

Plusy: Świetna obsługa i przyjazny i efektywny personel.

Plusy: szampana.

Plusy: Everything was great

Minusy: Nothing

Plusy: Perfection! Especially appreciated the Bed! Wonderful pillows and feather bed and sheets! Love the remodel. The bathroom was gorgeous and liked the tv. Liked the miroor and the low lighting in the bathroom - great!!

Minusy: not really anything I'd find fault with - very happy!

Plusy: My stay was amazing. The staff was very friendly and helpful. Best part was it was close to a real good hangout.

Minusy: Breakfast choices

Plusy: dinner and breakfast were top drawer.

Minusy: i didn't like the homeless people harassing me outside the hotel as i tried to have a cigar.

Plusy: Breakfast was great

Minusy: Asked for a quiet room, got a room with a connection and could hear the loud music and loud shouting throughout the night. Lots of slamming of doors. Got offered $25 as credit but on reflection I got ripped off here, and will be doing my best to avoid the hotel in the future.

Plusy: Micah, the Club Lounge Supervisor, was truly exceptional with an incredibly professional and friendly, welcoming manner. He arranged complimentary wine, nibbles and a Club lounge pass for us as we were celebrating our engagement. Lunch and breakfast was delicious.

Minusy: The room was very average - nice, but nothing special. I'm used to staying in the Ritz-Carlton in the Middle East where everything is very opulent though - so maybe this is more a reflection of my expectations.

Plusy: Love the location for the Mart. Great Bar. Very pleasant staff

Minusy: Nothing

Plusy: Early checkin

Plusy: Beautiful hotel, wonderful staff, just very pricie. The room was small but adequate, Bathroom was very clean.

Minusy: The price

Plusy: Best location downtown Atlanta

Minusy: Gym could be bigger and missing a pool

Minusy: Concierge service was not very helpful with our travel or with there being no pool

Plusy: Club Lounge

Plusy: Spanie

Minusy: łokieć zbyt spiczaste

Plusy: Wszystko Bardzo przyjazny dla rodzin.

Minusy: N

Plusy: Stosunek ceny do jakości jak na 4-gwiazdkowy hotel

Minusy: Internet jest za 13 $ za dzień

Plusy: Value, Cleanliness, comfortable and excellent service!

Plusy: My family liked everything about our stay. Room was very nice and comfortable. We liked the game day activities in the Lobby.

Minusy: We did have a couple issue checking in the could be improved, but not necessary a deal breaker for me.

Minusy: The service at the check in counter was poor.

Plusy: Beautiful hotel and great area

Plusy: Hotel staff went above and beyond expectations! Her smile and service was amazing!

Plusy: Close to convention center. Price. No charge for parking

Minusy: AC wasn’t working properly

Plusy: Professional staff

Minusy: Wish I could've stayed longer

Plusy: It was really grand when you walk in. The staff was really great. I love the updated decor throughout the rooms.

Minusy: I would have liked for the bathrooms to be remodeled. The bathroom was not as clean.

Plusy: The rooms were very spacious and the location very convenient. Also, the front desk staff was extremely friendly and helpful.

Plusy: The rooms were large and comfortable and the hotel was immaculate. My son (age 10 ) was so impressed with the facilities that he wrote his own review, left it at the front desk and sent it to Marriott via social media. They responded to him immediately

Minusy: n/a

Plusy: Amelnities were nice...great location

Minusy: Paint was peeling above pool & showers

Plusy: Personel jest znakomite!

Plusy: Czyste, komfortowe pokoje

Minusy: Bez lodówki w pokoju

Plusy: Czyste pokoje

Minusy: Trochę ciepło

Plusy: Hotel znajduje się w bardzo dobrej lokalizacji. Łatwo dojechać samochodem

Plusy: Convenience. Parking is cheapest in the city compared to other hotels.

Minusy: Nope

Plusy: The hotel is a great value for the price. My Friday flight was cancelled and they refunded me for that first night after I checked in on Saturday.

Minusy: There was no mini-bar though there was a bodega in the lobby downstairs.

Plusy: It was great location to the fox theater . With in walking distance to fix theater.

Minusy: Nothing

Plusy: Location was good.

Minusy: Parking fees, bathroom was outdated had a horrible shower that was hard to stand do to the shape of the tub.

Plusy: The Georgia Tech hotel and conference center is the only place my partner and I stay while in Atlanta. Aside from being centrally located in the heart of Midtown Atlanta, Georgia Tech has the most helpful and professional staff one could ask for. Richard, in particular, provided 5 star service and was ready to assist with any questions we had from restaurant suggestions to the different events going on in the city. He even made sure we were happy with our room and constantly checked to make sure we were enjoying our stay as we would pass the check in desk going in and out of the hotel. We've stayed at many hotels all over the world and the service we receive at GA Tech rivals some of the most popular 5 star hotels we've stayed in. Room service is another highlight. We always enjoy their delicious breakfast menu. Our favorite is the American breakfast! It is definitely worth it and you will be full!

Plusy: Hotel was beautiful. Staff was amazing and courteous. Hotel was extremely clean.

Minusy: There was no breakfast available in the morning . We did enjoy the fruit in the front lobby though.

Plusy: room cleanliness, comfort, staff courtesy and helpfulness, dining and recreations

Minusy: cost of room service to bring dining.

Plusy: Property was clean and a convenient location for our activities.

Minusy: The only complaint I have was the bed was not comfortable.

Plusy: I liked the comfort of my bed and the size of the room. It was quiet for the most part and the staff were friendly which I liked. I liked also how there wasn't much of a wait for the elevators. The proximity to Marta as well of tons of stores, food places was also a plus, especially because the room service was pretty average but prices were high.

Minusy: I didn't like how the parking was $18 a day for hotel guests but the garage's regular price for other people wanting to use the garage is $15. It doesn't make sense to me that it's higher, especially since I was staying multiple days, it shouldn't be that high. There could've been more tv channels but that is something minor. It was quiet for the most part but I could still hear when people were talking and walking past my door which I didn't quite care for, but I did have far worse!

Plusy: Great location. Close to food and business activities.

Minusy: The staff were not accommodating for early arrival and not responsive.

Plusy: The breakfast was excellent. The staff were very friendly. Hotel clean. Night 1 terrible, but nights 2 and 3 were great.

Minusy: Overall the hotel is very nice. We prepaid months in advance and made arrangements for a late arrival. When we arrived they had overbooked. We were given the last room, the presidential suite. Which was extremely nice- the only gotcha was that is was the living room space and had no beds! After a lengthy travel, sleeping on couches and roll-a-way beds was a major disappointment.

Plusy: I loved the location of the hotel and that there was a parking garage. The parking garage was $18 a night which is much cheaper than parking at a lot of locations.

Minusy: The breakfast was a little pricey. Especially if you have kids with you.

Plusy: Cena i lokalizacja są świetne.

Minusy: Pokój wymaga ulepszeń i aktualizacji.

Plusy: To był wspaniały hotel doskonały personel bardzo wygodne

Minusy: Dano mi zły pokój nie ten, który zamówiłem

Plusy: Piękny hotel, niesamowita obsługa, świetna lokalizacja!

Minusy: jakości hotelu. Przestarzałe, prysznic nie działał, utratę rezerwacji.

Plusy: Everything about aour experience with The Georgian Terrace was perfect. I would recommend to anyone

Minusy: No faults

Plusy: room all of suit

Minusy: to much money

Plusy: Staff is so a pleasant and accommodating. Rooftop pool was fun.

Minusy: Nothing.

Plusy: Everything, great staff, big comfortable room.

Minusy: Nothing, great stay

Minusy: In our room our bedroom window lock was broken making it hard for me to sleep at night with my kids in the room. Our bathroom sink was clogged from the first day to the last day, filled up with our hairs toothpaste and other things. The toilet had a very bad smell like sewer. Customer service over the phone while ordering food was unpleasant at the least. One person burped while on the phone with us and everyone else felt as if they needed me to order quickly and I felt very rushed.

Plusy: the size of the room

Minusy: dark bathroom. dated kitchen appliances with no dishes/silverware. noisy lobby. pricey self-parking

Plusy: clean, staff was great

Plusy: Bed d was very soft 2 rooms lot of space my wife 2 year old. Kitchen great

Minusy: Parking always full

Plusy: The overall atmosphere of the hotel experience was excellent.

Minusy: N/A

Plusy: It’s elegance

Plusy: Before checking into Conference Hotel downtown I had a night here. Arrived after long, long flight but loved the Hotel from the start. Friendly and engaging staff. Lovely location.

Minusy: I asked for a quiet room but got put next to a Technical plant. However I slept like a log.

Plusy: The curtains were amazing! We didn’t wake up until people started texting us at 9:15 and we thought it was like 6! We couldn’t believe how much light the curtains kept out!!

Minusy: We were waiting on elevator to go to our room (we pushed the button) and then a luggage guy stepped in front of us.... Also, we had to call for assistance with our parking ticket to leave....it wouldn’t work (unreadable) even for the staff member.

Plusy: Everything! Would recommend to anyone. Felt like we were staying at a spa.

Minusy: I cannot think of anything that I found to be lacking.

Plusy: I loved the modern decor and the convenience to America’s Mart

Plusy: The staff was really friendly

Minusy: I would have like to be able to check-in before 4. I think being able to check-in at 1 pm would have been more reasonable.

Plusy: Style clean

Minusy: No

Plusy: The location was perfect. It was close to everything.

Minusy: I didnt like that there was not a refrigerator in the room.

Plusy: Hotel very modern and chic. Staff provided upstanding service.

Minusy: Only option other than valet parking was unkempt public parking garage

Plusy: The comfortable beds and the customer service.

Minusy: Our bathroom was clogged and we tried going to the 24 hour gym that was closed around 9pm.

Plusy: I've stayed here several times over the years for work. It's in a great location, especially if you need to be at the Mart for work. Comfy beds, nice bathrooms, etc.

Minusy: The only thing that I didn't like was breakfast at the restaurant downstairs. It was honestly one of the worst meals I've ever had. It was really great the last few times I was there, but it's nothing like it was in the past. I was was served fake/powdered eggs for my scrambled eggs, and the french toast was very mushy and raw. I never send food back, but sent this back. They brought me some real scrambled eggs the 2nd time and some toast to go with it. Much better.

Minusy: No refrigerator in the room.

Plusy: Clean

Plusy: The access to everything around. In the heart of downtown Atlanta. Beautiful hotel,wonderful stay

Minusy: The prices of the food for breakfast. And menu needs to be updated. For example. We as a family wanted pancakes for breakfast and the menu doesn't show that as an option,nor was it presented as an option. Just happen to look at the next table to see that they had them.

Plusy: Location is great. View of the parking garage next door was not.

Minusy: Parking is confusing. Valet is expensive but we couldn't figure out where to self park so just did valet.

Plusy: Doskonała

Minusy: Nic, wszystkie dobre

Plusy: Super estetyka i przyjazny personel.

Minusy: Po wyjściu z windy, w korytarzu wiodącym do pokoju dziwny zapach, jakby nie było prawidłowej wentylacji w całym ale po wejściu do środka pokoju nie ma dziwnego zapachu.

Plusy: Bardzo podobała mi się obsługa, pracownicy byli bardzo uprzejmi

Plusy: Wyjątkowa, pomocny personel. Pokój bardzo czysty.

Minusy: Parking był bardzo ciasny

Plusy: Pokoje były przestronne i bardzo czyste. Personel był bardzo miły i gościnny. Zdecydowanie polecam ten hotel.

Plusy: I like the private feeling of the location while still being in the city

Minusy: Front desk attendant was not pleasant

Plusy: Wonderful staff and great breakfast, this is an exceptional hotel I would definitely come back again.

Plusy: The location is familiar to us. Access to the freeway. Friendly staff.

Minusy: There were four pillows on the bed. Two very firm and two very soft. Neither offered comfort. Guests attending a function were very noisy, could be heard through the vent. They continued their noise in the room next to us after the organized festivities ended. We were told the water in the room was complimentary. We stayed five nights but received water twice. We used the two pieces of paper on the note pad the day following our arrival, it was never replaced. I requested hot water for a night time chocolate drink, the front desk offered to have someone bring it to our room. After 45 minutes, I went to the restaurant and got it myself.

Plusy: How clean and The Staff

Minusy: Nothing

Plusy: Comfortable and clean. Staff was wonderful.

Plusy: Location and the amenities.

Minusy: NA

Plusy: The location and how clean the hotel was

Minusy: not all of the lights in my room worked

Minusy: The quality of the food for the Breakfast was very low. Bread was dry, Croissants were dry and seem to be from the previous day

Plusy: I loved the property and staff! This Hotel is beautiful. The rooms are spacious and comfortable.

Minusy: If you're looking to arrive early and do an early checkin make sure you call the hotel directly!!! If you call from Google it sends you a Hyatt Customer Service/ Reservations call center they cannot guarantee the accuracy for the hotel's vacancies.

Plusy: The restaurant staff was excellent!!!

Minusy: Guest noise late at night. Pool filters weren’t on so I wouldn’t let my kids swim.

Plusy: Nice room comfortable beds great black out curtains. If you like to sleep in. Room service was great even if they got our order wrong the first time.

Minusy: The place need the areas labeled better. Also they sell ice cream but you have to go to the restaurant to get a spoon. Restaurant is slow and the staff was short and rude.

Plusy: Wszystko

Minusy: Trzeba płacić za parking

Minusy: I didn’t like the parking situation. I’ve never been to a hotel where you have to pay extra to park. I will not stay downtown Atlanta again.

Plusy: Paul at the bar was really nice. The facility was very clean. The beds are awesome!

Minusy: Nothing at All

Plusy: Everyone was friendly and helpful. Bell Man "Tommy" was engaging and friendly.

Plusy: The hotel parking was convenient, the lobby was attractive, the room was large and well-appointed, they offered water at the valet and front desk and the bathroom and tub war large and luxurious.

Minusy: The water bug I encountered as soon as I went into the bathroom. They immediately sent up maintenance. I would have died had it been walking around I know it happens but after 50+ years of travel, I have never stayed in a room that had a water bug.

Plusy: Location and the bar staff was excellent. Lisa and Sue were exceptional. Outstanding.

Plusy: Location

Minusy: No

Plusy: Beautiful rooms

Minusy: Excellent and outstanding experience. Thanks.

Plusy: The location was great and the view from our hotel room was probably the best thing about the room itself. The bar and Lobby are beautiful and the staff especially in the bar were excellent.

Minusy: The pool bar and food area is only open Friday Saturday and Sunday, for a five-star hotel I would want to go anytime of the week and have access to that. The room was a peach color and looks more like a motel room but was very clean.

Plusy: This is one of the best hotels we stayed at and our first visit in Atlanta. This hotel is top class, the decor is beautiful & amazing staff throughout the hotel. The hotel which is linked to the shopping centre is a bonus.

Minusy: N/A

Plusy: Place is perfect.. U can get to the nearby mall with out going out to the humid weather. Very close to a Marta station Very friendly staff

Minusy: As a visitor from outside the states.. I was in need for an internet connection and it was not provided except for a fee.. Which was inconvenient

Plusy: I love the fact it was right next to mall it was a huge hotel and the staff treated my family great

Minusy: The only thing I didn’t like was the spa in the men’s room did not work

Plusy: the location was nice the room was clean staff was nice

Minusy: no microwave in the room

Plusy: Full size soaps in the shower

Minusy: Would have liked a Sauna

Plusy: Airport shuttle service is great.....good location, nice, quiet neighborhood.

Minusy: No easy access to neighborhood restaurants.

Plusy: Cool location. Very convenient for Porsche Experience.

Minusy: Front desk was dismissive when I called with questions and failed to send a room service menu that I requested. I expected more from such a high end hotel.

Plusy: Luxury

Minusy: No drink vending machines

Plusy: Bed and shower were perfect

Minusy: No bath towels in the room when we arrived st midnight had to await delivery.

Plusy: We stayed here for one night because of a long layover. We had a cool view of the porsche driving track that my husband loved. The rooms were very clean and the staff was helpful. We took the airport shuttle and the driver was very nice (especially since he had to take us back to the hotel as we realized we had left something in the room.)

Minusy: Restaurant was pretty pricey, so we went out to eat.

Plusy: New, clean.

Minusy: Not sure about A/C in room, if it was working 100%

Plusy: Staff was extremely friendly

Plusy: The view of the Porsche track

Minusy: The place seemed like a converted office building with a low renovation budget. I was in a one bedroom suite with a tiny couch that didn’t pull out The master bath was just weird. Ordered room service at 11pm that never came.

Plusy: they were fantastic .. the staff in the hotel was kind . and professional.. it was a welcome moment after a horrible travel day . and getting laid over in atl . was not my fave . but they made it very nice

Plusy: Everything else

Minusy: The restaurant service was horrible.

Plusy: Breakfast and social hour was very good! Family friendly options.

Plusy: I liked that there were decent restaurant choices within walking distance and the airport shuttle was perfectly on schedule.

Plusy: This hotel was outstanding!! I recommend it to everyone staying in the area...free breakfast...free dinner and free adult beverages...clean and staff was amazing

Plusy: The staff was very nice and extremely helpful

Minusy: The room wasn’t as clean as I had hoped! There was a dead bug on the wall along with hair on the bathroom wall!

Plusy: Breakfast was ok but meats were not what was expected and seem to run out of products quickly

Minusy: See answer above

Plusy: This is the only hotel that serves free breakfast and free dinner. The best ever and 5 mins from the airport.

Minusy: Nothing

Plusy: The room was very large and comfortable as clean.

Plusy: The staff were extremely friendly which is always great on arrival.

Minusy: The decor was very outdated.

Plusy: The room was very clean, the staff were very friendly, the breakfast and the kick back hour food was so so good. I really love this hotel and I will stay at it again.

Minusy: I cannot think of a thing.

Plusy: Convenient and comfortable

Minusy: Nothing all good

Plusy: The 530 kick back and vreak fast and jacuzzi and indoor outdoor pool cold but it was still nice..free parking was great also!

Minusy: Hotel a little old looking

Plusy: Clean and courteous

Minusy: Always been my top hotel for the price

Plusy: Ogólnie pobyt był absolutnie wspaniały

Minusy: Opłata za każdy drobiazg.

Minusy: Nie mając kuchenkę mikrofalową w pokoju

Plusy: Miła obsługa i wspaniały bar i udogodnienia. Uwielbiam w pokoju!

Plusy: Very clean, modern, and friendly staff.

Minusy: The location was not the best. Hard to find places to eat close by. Close to highways though which helped for traveling to places further away.

Plusy: Staff

Plusy: Very comfortable and clean.

Plusy: Remote in room was low on battery. And bathroom toilet handle was hard to flush.

Plusy: I loved everything thing about this hotel! The staff was very professional, friendly, polite, and caring. The first room we had smelled of smoke, we called down to the front desk and immediately they changed our room with no problem at all.

Minusy: I have no complaints

Plusy: Location

Minusy: Room smell back dirty

Plusy: Ok location

Minusy: Out of water in work out room There was poop in my bathroom when I first got to the room Overall the room was not very clean There were water rings on the furniture

Plusy: We always love the Westin experience, as they offer a cut above the rest. The bed is amazingly comfortable, and we enjoy the atmosphere as it is quiet and always well-maintained.

Minusy: It would be nice if parking was included for hotel guests, only because it has a large lot to accommodate many cars.

Plusy: Bed

Minusy: Bathroom a little dated

Plusy: Price, location, view and staff were all great.

Minusy: Room had kind of a nicotine smoke smell to it.

Plusy: The hotel was great in terms of comfort and looks

Minusy: it was confusing trying to find it in the concourse area and the number attached to booking.com for customer service isn’t linked directly to the hotel so I was even more frustrated. The worker wasn’t as polite and helpful on the phone nonetheless I found the place after half an hour.

Plusy: The location and the beds are so comfortable

Minusy: They stripped my room 3 hours before I was ready to check out.

Plusy: Location!

Minusy: Parking fees

Plusy: It was a beautiful hotel and the location was perfect

Minusy: Na

Plusy: My hotel room was clean and modern, albeit a little small, but not a big deal to me at all. Staff was friendly and professional. Very close to the park.

Minusy: The hotel has a perfume type scent to it. I realize it's part of their "creative profile" they promote (explained in informercial on their television), but if you are sensitive to smells, particularly perfumes, this may not be the best place to stay.

Plusy: The staff was very friendly, and the location is excellent. Great value for my money.

Plusy: Decor, shower, room was comfy.

Minusy: I’m very disappointed by the professionalism of the staff in this hotel. Stayed here with my husband as we had a flight to Vegas the next day. We are originally from Boston but were visiting family in Birmingham. I accidentally left my $230 T3 flat iron in the bathroom as I had just used it. On our way to the airport I realized it, called the hotel multiple times, kept getting the run around and been transferred to housekeeping voicemail. Next day housekeeping manager said she was investigating she would get back to me when she concluded her investigation. Be careful with your valuables. You leave anything behind chances are you will never find it again. Parking is also $38/day.

Plusy: Close to lots of attractions. Very clean and modern rooms. Staff were all really nice and service was always quick.

Minusy: Parking was expensive. Very busy, loud & noisy lobby. Most of the time there were long waits for the elevator.

Plusy: The staff was very friendly. We arrived after midnight got checked in, and was able to go right up to the room. The showers were amazing, and the bed I just wanted to sleep all day.

Plusy: Beds were great. Shower was amazing. Toilet was square. Food was pretty great

Minusy: Butter could have been softer. Other than that it was great

Plusy: The location was very accessible to the fox theater. The bedroom was very clean and comfortable. The staff was very nice as well.

Minusy: I believed their was free parking with my purchase of the stay at the hotel. However, when it was mentioned the staff dismissed it without looking and charged me 38$ for the night.

Plusy: Friendly staff, good location, clean.

Minusy: Parking fees were not disclosed at booking

Plusy: The bed was comfortable! The shower was amazing. It is in walking distance to major attractions and good restaurants. The staff will literally do what they can to make your stay the best! I will definitely stay here again!

Plusy: Location and room

Minusy: Parking was valet only so very expensive

Plusy: Nic nie

Minusy: Obsługa klienta i komunikacja była straszna. Nigdy nie wrócę.

Plusy: Personel był niezwykle przyjazny. Zwłaszcza Courtney w recepcji. Doskonała lokalizacja, bardzo czyste i dobrze wyposażone pokoje.

Plusy: Widok i łazienka

Plusy: Idealna lokalizacja.

Minusy: Obsługa pokoju była droga

Plusy: Location was perfect for our event downtown which was in another hotel. The room was clean and the staff went above and beyond. Your bellman even made arrangements for the driver to take us to our event because there were no taxies. Our waiter at breakfast was equally impressive. You guys are doing a great job.

Minusy: Parking was a bit high but it was competitive with downtown pricing.

Plusy: Not having a pool would have been show stopper for me. No hot tub either . The room was nice we loved the room but, don’t be back. It’s very expensive to stay here. I asked at check inventory about all the specials I had seen in emails after I checked in. Being retired military and 64 years old didn’t help at all.

Minusy: Not having a pool would have been show stopper for me. No hot tub either . The room was nice we loved the room but, we won’t be back. It’s very expensive to stay here. I asked at check inventory about all the specials I had seen in emails after I checked in. Being retired military and 64 years old didn’t help at all. There are much better deals at hotels in Atlanta. I will do a better job price comparison next time

Plusy: Locatiion. Cleanness, and the lobby of the hotel

Minusy: Although the guest parking space was sufficient and easy to access, the white parking card hotel gave me was not working at all. I had to call everytime I went out

Plusy: Nice hotel with good facilities.

Minusy: Not as convenient as being Downtown.

Minusy: Walls were paper thin and we were apparently in the party wing. Did not sleep due to that and an under performing air conditioning.

Plusy: The hotel was clean, fresh and inviting.

Minusy: There is no pool!

Plusy: I loved that all of the staff was welcoming and helpful. I forgot my charger in Texas and two different people at the desk let me charge my phone there. Also, each time we left and returned with an Uber, the staff opened our doors and greeted us with smiles each time. My husband I sat in the lobby later in the night and he asked if the restaurant was done serving food... the gentleman walked all the way to the restaurant and convinced them to take another order.

Minusy: Nothing. Everything was great

Plusy: Nice facilities and bar.

Minusy: I was charged an extra night to my card with no permission or invoice and didn’t stay! I subsequently tried to fix this with the hotel & they’ve not got back to me. So am taking it up with my bank for the credit card. Valet staff were spaced out.

Plusy: Location great. Room size great. Room finishes and view were great.

Minusy: No pool. Loud music all night in room above. No in room music without paying 10 dollars. No sonos or speaker to play personal spotify music. No outdoor balcony/patio.

Plusy: We love staying at Lowe’s when we come to ATL it’s the best.

Minusy: poor customer service

Plusy: Location is outstanding. Can walk to so many places. Great atmosphere and very clean. Everyone was super friendly.

Minusy: For my liking, the pillows weren’t comfortable. They would go super flat.

Plusy: Bardzo czysty, wygodny dojazd na lotnisko. Dobra restauracja na terenie hotelu.

Plusy: Cleanliness and staff

Minusy: Nope

Plusy: our stay at your hotel was adequate, but I was only there for six hours.....a $200 price was not acceptable!

Plusy: Close to airport

Minusy: Nothing

Plusy: Very clean, I felt very comfortable. They have a pool and a bar. very convenient location.

Plusy: Personnel was really great. I love the easy connection with the sky train from the domestic terminal (only 2 minutes). 7/24 hours gym. I could exercice early in the morning 4 am, and catch my fly. So, easy!

Minusy: Nothing really!

Plusy: This hotel is right on the Sky Train. The great location allowed us to turn in our rental car early, take the sky train to the hotel, and take the train to the airport for our early morning flight! In two minutes we were at the airport!

Minusy: Crazy Parking fees

Plusy: The hotel is very close to the Atlanta Skytrain to get to the airport .

Minusy: I liked everything about the hotel.

Plusy: It was convenient to the venue of the event we were attending,it also had on onsite restaurant which was convenient.

Minusy: The price of parking could have been cheaper. $25 a night is expensive.

Plusy: The location is perfect for anyone with a flight connection especially if it's early in the morning.

Minusy: price charged was higher than my booked price.

Plusy: Location is great, this seemingly allows them to neglect most other expectations of an adequate hotel. The internet TV is a nice extra.

Minusy: Housekeeping did not secure our room after cleaning it before we arrived. Somebody had entered the room and used the bathroom, drank the $6 each bottles of water (there are no complimentary amenities here, however basic). We waited for maid service to remake our room. Afterwards I ordered room service, the same bottles of water are only $3 each but after adding a sandwich and a glass of milk we paid $27, not including and additional $5 to bring to the room, otherwise I could walk to the lobby to pick it up myself. BTW, Basic internet is another $10 a night.