Wynajmij samochód w mieście Charlotte z Hertz

Plusy: Hertz cancelled my booking because they overbooked their cars and refused to help me find another car. Cars were at a premium that weekend in Charlotte, and for a while it looked like I was going to have to fly back home straightaway as my vacation rental was 3 hour drive away in the mountains.

Minusy: Hertz Charlotte should not consider themselves as being in the customer service business

Plusy: -

Minusy: -

Plusy: Staff was friendly. Drop off was done after hours. It was easy.

Minusy: Lack of available rental cars in area. Had to travel further than I wanted for the car. Price could have been better. Car was basic and small.

Plusy: Nothing

Minusy: Needed a 7 passenger vehicle. When I got there they didn’t have the vehicle said it was in for maintenance. Needed if for 7 people because I was taking my daughter and her friends to Clemson to see her brother and celebrate her 16th birthday. The man told me I could take the car to the Charlotte airport to switch it out for a large SUV like I needed. When I got to the airport they were out of large vehicles! The car, a Buick Encore was filthy. It was on 1/8th tank of gas and the check oil light was on. It smelled like marijuana and air freshener. It was a bad experience all around and I’m going to ask for a full refund.

Minusy: First I thought this was at the airport and it was 20 miles away. It took me $20 each way and an hour Each way to get on the road. Then I didn’t have the card I used so the reservation had to start over and went up 25%. Then the car was dirty, Smokey and had several basketball sized dents in the roof that no one wanted to note my paperwork. It didn’t turn out to be anything, but it made me uneasy.

Minusy: Car wasn’t available on date I had reserved so I had to return to location next day when it was available. Wait at rental center was over 30 mins each time. Then I returned the car earlier and my bill is still showing the full cost versus the updated dates.

Plusy: Nothing

Minusy: The booking was approved for a time after the location was closed and they were not able/willing to find a location that could rent on the same day. Was required to rent from a different company at the airport.