Strandhotel Ahlbeck

Beautiful, clean and modern room with a comfortable bed. The staff was friendly. Buffet for breakfast is excellent.

Nothing

Perfect place to relax. I visited in December when there were just a couple of people staying at the hotel. This was great as I had the pool to myself every evening. I also had a massage which was really good. The location is fantastic beside the beach and close to the centre of town. The staff was super friendly and looked after me perfectly. The breakfast was served in the 6th floor with amazing views over the Baltic Sea. I'm planning to come back in January for another little retreat.

There wasn't anything I didn't like.

Nice decoration. Directly by the beach. Nice indoor swimming pool for the kids. Great breakfast. Great views from restaurant.

This hotel is just 3 months after renovation and the result is fantastic! We had great sea view from the balcony. Coffee, tea in the room. Comfortable bed. The room was not very big yet it was very functional and nicely designed. Very good WIFI. Delicious breakfast. Swimming pool, sauna and fitness room (in the process of being equipped - so far they have just one machine but it's really complex one providing good workout!) - free. Possibility to rent a bike. Very nice personnel. Quiet surroundings.

The only point to improve, but the important one, is that the staff really needs the training how to proceed with payments done via credit/debit card and multicurrency payments. I have Euro account and due to avoid expensive exchange rate, I preferred payments in Euro with my VISA multicurrency debit card. I did the payments twice: the first one was OK, I could choose Euro currency without any problem. But as for the second one, on our departure day, when I wanted to pay for the bikes, another receptionist told me that she has to use Polish currency and I don't have any choice.... So it seems each person has their own interpretation of the rules which I obviously didn't like. This person also sees no difference between credit and debit card, which was cruicial in this case. Fortunately it was not big amount, but if it would have been a payment for the stay, this would have cost us around 100€ extra on spread. So that is the real issue and should be solved quickly.