Rooms Make yourself at home in one of the 44 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water. Amenities Pamper yourself with onsite massages or enjoy recreation amenities such as a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and ski storage. Property Location When you stay at Sunstar Hotel Zermatt in Zermatt, you'll be near ski lifts, just steps from Matterhorn Ski Paradise and 4 minutes by foot from Zermatt–Sunnegga Funicular. This 4-star hotel is 24.1 mi (38.8 km) from Saas-Fee Ski Resort and 0.1 mi (0.1 km) from Zermatt-Furi Gondola. Dining Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily. Renovations The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change): Dining venue(s) The property is closed between April 18 and May 20. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet fee: CHF 25 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 4:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Only dogs are allowed General instructions Please note, some room types at this property are not available when booking a stay with children. Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety
