Holiday Inn Express & Suites San Antonio-Dtwn Market Area

Beautiful updated hotel

Plusy: The room was larger than expected with a living room area as well as the bedroom and bathroom. The decor was beautiful and the room was comfortable.

Minusy: The elevator was slow and a little rickety

Minusy: The room was VERY noisy....construction on the building across the street started at 7:00 am and there was awful truck noise in the alley behind the hotel -- also started very early in the morning. The ambient streetnoise, traffic etc. drunk spring breakers was not too bad. Breakfast was horrible.....food was terrible (even the "Cherrios" or what ever they were, was disgusting),the pre-made "egg sandwiches were horrible and the crowds were awful. Really people have you never eaten a waffle before?! Great screw-ups at the waffle machine causing huge delays even if you weren't in line for waffles.. Coffee was good ! and I liked that it was available 24hrs/day. The folks at the front desk were wonderful as was the cleaner and the valet parkers. Parking fees were exorbitant. The picture of the room on my "reservation confirmation" looked NOTHING like the room I was assigned to. The room I was assigned to at first was incorrect. I was given a king when I had reserved two queens however they immediately rectified that issue; still looked nothing like the confirmation.....

Plusy: The breakfast was great. The room was spacious and the pull out couch was more comfortable than I thought it would be.

Minusy: The walls were VERY thin. I could hear the ice machine from 4 rooms away. The suite had a door that closed off the bedroom from the sitting room which was nice EXCEPT for the fact the air conditioner was in the bedroom and the sitting room quickly became warm.