Nothing but the location.
nice bed, good location
bugs in room
Did not like it at all, the rooms, the pool, the service etc etc .
Rooms have been painted and updated. Nice job!
All was good.
Tons of Issues during Grandma's Stay
The staff were helpful and tried their best to fix every problem my grandmother had, but the number of issues was staggering, even for a budget hotel. My nephew and I were not bothered when we sat in the lobby waiting for Grandma on multiple occasions.
Though the staff tried their best to assist my grandmother during her stay, there were an unacceptable number of problems. Their early check-in fee is BS if a room is already clean, especially if the room is booked for a week, waive the damn $25 early check-in fee just to show people that you're going to go above and beyond during their stay. The front desk attendee didn't even go an ask the manager about waiving the fee. Though that was not one of the issues on my grandmother's list (because I paid the hotel charges), it's worth noting that when we were charged that early check in fee, I knew her stay was going to have issues; the two go hand in hand (I know; I work in hotels). There was some waffle syrup on breakfast that made Grandma sick. BED BUGS OR MOSQUITOES: My nephew and I both had our legs bitten up by some kind of biting bug while we visited with Grandma at this hotel. If I had to guess, I'd say they were mosquitoes. Mosquitoes are very rare in the Desert and usually indicate significant amounts of undisturbed water nearby. Perhaps in the planters? We didn't go on a hunt for standing water, but it is certainly something for the hotel to investigate. She was initially checked into room 103. After unpacking and undressing, she had the following problems, which she had to get re-dressed again to go to the front desk to inquire about. Problems include: 1) Sink wouldn't drain - (called engineering, but he wasn't able to fix) 2) Shower faucet wouldn't turn (engineering was called, and he couldn't turn it without a wrench!) 3) When engineering finally turned the tap, there was no hot water in room 103. NO HOT WATER IN A ROOM IS AN AUTOMATIC REFUND IN MY BOOK. THERE'S NO EXCUSE FOR A HOTEL TO PUT A GUEST IN A ROOM WITH NO HOT WATER. So they moved her to 101. She packed up everything and moved. 1) They told her "use the first door." She tried the new key on the first door. Nothing. After trying for some time, she asked at the front desk. They came out to try the key, and discovered that they gave her the wrong instructions. It was the second door (the room is a suite/meeting room, so it has two doors). She finally got into the room. 2) They thought it would make her happy since it's more-or-less a suite (although it has couches in it and a label on the door that says "meeting room," which is tacky as hell), but here, too, there were issues. 3) No phone 4) No clock 5) Blinds were bent so didn't stop the sunlight, which came in right in her face across the bed early in the morning. She's used to pitch dark, so put towels up on the windows. There were no curtains in the "suite." 6) Friday there were no face cloths in the towel pile. As you can see, this was fairly terrible as hotel stays go. Please consider some kind of refund. Thank you.
The location is fantastic
The staff was rude when I asked for extra towels they had a limitation on how many towels we could have.we only asked for 5
Bad toilet & bad customer service
Three location was nice
I didn’t like that it was supposed to be a special weekend for my girlfriend & I, the toilet didn’t work which was extremely embarrassing for her who found this out as she tried flushing it after using it. We went to the front desk to seek a solution only to find an extremely tired and unfriendly rep not caring for The problem, he said he had one more room which was 2 beds and not what we wanted. Then yo make matters worse his attitude towards it by saying “ I won’t charge you more “ as if he was doing us a favor, by inconveniencing us with the relocation . Overall bad and upsetting experience
walking distance to restaurants and clubs
Mattress quality was poor bed was very squeaky
What made the stay great was the helpful and kind staff. Thank you for a great experience.
Baymont Inn "continental breakfast " consists of make your own waffles and choose a morning muffin. That being said waffles were not bad at all. It was enjoyable.
Price, location and cleanliness
Nice staff , but comically bad!
This hotel is outdated, lacking in amenities and decor Top ten worst hotels I’ve ever stayed in.The room was supposed to be pool view ,it faced a wall! Parking was a disorganized nightmare . The room had a broken coffee maker a noisy frig that with a freezer covered in frost . Paper cups to drink from ( covered in plastic ) a slip of cutout paper for breakfast ( that I wouldn’t feed my cat ) and the worst was The loudest sound permeating the room at 630 am That was never explained . Sounded like construction or ale complete with wall shaking and other guests banging on walls for it to please stop. I asked front desk what was happening ?!.... renovations , power cleaning ... a plane landing ? ..... reply ‘.... don’t know must have been the PIPES!’
The front desk clerk Tom
Quality Inn Palm Springs Downtown znajdujący się w mieście Palm Springs (Centrum Palm Springs) jest położony 15 minut piechotą od atrakcji takich jak Góry San Jacinto i Muzeum Sztuki w Palm Springs. Udogodnienia biznesowe to centrum biznesowe, przechowalnia bagażu oraz pralnia. Udogodnienia na miejscu to bezpłatne parkowanie samodzielne.
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Quality Inn Palm Springs Downtown stosuje następujące środki:
Codzienne sprzątanie, większa dostępność produktów higienicznych
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