Ibis Lisboa Jose Malhoa

Good location

Bed was good but can be better

The proximity to subway - only 5 minutes by foot and you can go anywhere you like. Bathroom was cleaned very well, the shower, as well as the sink and the toilet. The toilet paper was also folded neatly, although they did not provide a refill (I thought it's a standard that you get an extra roll?). The sound protection is excellent - you have to consider, that the airport is basically in the city, so when you open the window, you can hear everything loud and clear but the windows at ibis are doing an excellent job blocking it ALL out. You can hear the people inside the hotel louder than the airplanes (but it is really quiet overall, which I greatly appreciate). The bed was good in a way (for me), since it was on a hard side. Breakfast is once again, partially good - really good fresh pressed orange juice, croissants, pancakes (that are kind of pancakes kind of not but they are tasty), and the coffee machine is also good (tried hot chocolate, which is too sweet but creamy, and coffee with milk which had also a nice taste and texture).

The size of the room - it would probably be ok for one person but for two with two suitcases and two small carry-ons it's a tad too small. Also, I know it is a concept that ibis is pursuing but there are only 2 types of rooms, so even if I wanted to upgrade and pay for it, I could not do it. Also the neighbourhood is rather remote and you need to drive into the city to do something, since there is nothing around. The floor was not clean (I put my suitcase down, then wanted to move it and noticed that it was covered with visible dust (like, you could actually grab it and throw it away)), as well as some surfaces like near the TV. The bed has only one blanket, which is a pain when 2 people sleep in the same bed, and the pillows were way too formless (no form, flat, etc.) Breakfast is partially not appropriate for vegetarians (you can eat basically sweet things or eggs). So I would really like to see some vegetables or some spreads but there were not any. But I guess its typical for Portugal?

The staff, and the room was good

The location in terms of being near the means of transportation

The staff is really kind and helpful. Also, the location is convenient (close to metro, bus and the city center is just 15 minutes away)

Same breakfast everyday and the room is a bit small.