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Location. The view. Breakfast was excellent.
breakfast were great; the staff was really nice; not a perfect environment for kids; our kids are 8 and 11, il was ok, but, to my advise, it would not be suitable for kids of younger age;
The view from this location is stunning (not from every room) but in general.Very quiet location with 15min walk into San Gimignano which is a beautiful old walled city perched atop a hillside-also stunning views here. Staff at hotel friendly and attentive, we had basic comfort room which was very nice. Only slight negative comment is that not all rooms look out over the hills, but I suppose thats going to be impossible!
Lovely views everywhere.........a shuttle to the main walking area of San Gimignano, very convenient.....beds were very uncomfortable and hard !! Nice breakfast by the pool. Quite pricey............. Hard beds !!!!
Relais Cappuccina deserves a 10. This relatively new (5 years) hotel/resort has spared no expense to create a welcoming and quality getaway. Extremely friendly staff, superclean rooms, lavish breakfast in a stunning setting overlooking the Tuscan landscape and the old town of San Giminignano. The hotel has all the amenities one may desire and is conveniently located to make daytrips to Florence, Sienna etc. and is a great base to enjoy and discover the beauties of Tuscany. Highly recommended. Absolute value for money.
the mattresses on the beds were really hard and unconfortable
We found your place to be a peaceful relief coming from the hustle of Rome . The views were breathtaking and everything good about Tuscany. The food was wonderful . The coffee. Please get rid of that machine and make proper coffee
The stunning views and private balcony. Friendly staff. Indoor pool. Excellent shuttle to the heart of San Gimignano
View from hotel good - nice having a balcony - room modern and nicely furnished. Pool area very nice. Atmosphere in restaurant would be much improved if the music was improved - having the radio on for meal times was not a good idea. Also the air conditioning in the room was controlled by a central computer - and did not seem to have any control in the room to make it cooler - would prefer to have the control myself. At Breakfast it was a self service buffet which was not a problem, but again it would have been improved if someone had served freshly made coffee - the coffee from the buffet was not very nice.
Excellent location, stunning view from Swimming Pool of San Gimignano and yes shuttle service is operating! Cannot get anything to eat (not even a snack by the pool) once the kitchen is closed which is inconvenient given that the hotel is 1.5km from town. Small shower even for a small person.
Średniowieczny budynek, znakomite położenie, dobre śniadanie Niestety brak parkingu
Wspaniałe położenie w średniowiecznym domu, przy rynku. Cudowny widok z okna (pokój superior) na całą Toskanię. śRedniowieczny dziedziniec ze studnią. 100% włoskich klimatów. Czyściutko. Cena jak w Rzymie - ale to San Gimignano... warto!
Piękne otoczenie średniowiecznego miasteczka - a sam hotel mieści się w budynku z 14 wieku w samym centrum miasteczka. Problem jest z dojechaniem samochodem do hotelu, nawigacja ma złe mapy a centrum starego średniowiecznego miasteczka to nie najlepsze miejsce na przejażdżki samochodem - słowem trzeba pytać o dojazd bo jadąc według GPS można, tak jak my, dojechać do miejsca skąd, ani w przód ani w tył. No cóż, trzeba było złamać przepisy i wjechać na zakaz ruchu. Poza tym O'K.
Świetna lokalizacja i widoki na Toskanie z okna pokoju.
Kameralność San Giminiano. Zapierający dech w piersiach widok z restauracji hotelowej. Nie.
Hotel czysty i komfortowy, trochę małe pokoje , bardzo dobre śniadania.
Miła rodzinna atmosfera, bardzo sympatyczne miejsce . Niekrępujaca atmosfera, przestrzeń sprzyjająca wypoczynkowi.
Bardzo dogodna lokalizacja w centrum Toskanii, kilka kilometrów od San Gimignano. Hotel bardzo gustownie umeblowany, bardzo łądne patio, basen, niewygórowana cena, miła, uprzejma obsługa - mogę pisać tylko same superlatywy. Nie było takich rzeczy.
Helpfulness of lady on desk who arranged excursions
Helpful staff. Clean. Lovely view, nice garden and pool. Walking distance to San Gimignano.
The hotel was lovely and staff very pleasant and welcoming. Dedicated parking was available, first come first serve, near the street for free, which was great! Location was good - a little far from town, but still walking distance. Location was very quiet, tranquil country setting. Pool looked beautiful and inviting. Lovely breakfast room overlooking garden and pool. Room was tiniest and most expensive of the 9 European hotels we stayed at. The bathroom was the most compact I have ever seen. I didn't even attempt to shower. The terrace was bigger than the room and bathroom combined, but was too windy and chilly to use it. I recommend this hotel because it was the easiest way to access the town and avoid the parking issues. Also, the hotel was very nice and the room was fine - just small.
Location and parking.
Just a very short walk into historical center so you can come and go as you please. Upgraded to best room and it was excellent with a great view. Breakfast good enough to satisfy most. Attentive staff. Had to upgrade to receive decent view.
The view from the bedroom window was spectacular. The location near town was most ideal. Everything was great
Wonderful view - very pleasant surroundings within the grounds - convenient location Dogs barking continuously - not the hotels fault. Air con not working (too early in the year I imagine) so not fully adaptable to unseasonable weather.
Location, friendliness of staff, cleanliness Vey small bedrooms
The hotel was perfect for a holiday in Tuscany. It was very peaceful and had beautiful views across the Tuscan hills. I would recommend this hotel 100%, the standard size bedroom was large with a great bathroom and great views. We stayed in Italy for 14 nights, 5 of which at this hotel and it was by far our favourite. We loved San Gimignano also, it has such character and history. The hotel is just a short walk from the city walls. Originally I has booked a "small" room. The room was as stated tiny but had been advertised as having a large balcony. When I went out on this 'large balcony',the view was non existant and was facing other similar small rooms and we could not see any of Tuscany at all. This made the combination of the small room and the balcony very claustraphobic. We were advised that we could upgrade to a standard room at an additional 40 euro per night. We decided to do this and received a remarkably better room with a fabulous view. So if you are going, I would recommend this room type without a doubt.
Visit date- Apr 28-30,2012. temp cool. Charming, old-world culture.Location was perfect for leisurely strolls through the town. The attached restaurant offered a beautiful vista over the surrounding countryside. Lots of ambience for evening dining. Very substantial breakfasts were served here as well. staff were friendly and helpful. Rooms were small but adequate. We found the shops in San Gimignano offered the best variety of leather goods and prices were more reasonable than anywhere else as we travelled throughout Tuscany to Rome. We regretted not purchasing our handbags, belts and leather jackets there. All our accommodations were booked through booking.com. Every location met our expectations, and all reservations were as described on booking.com website. Know where you are going! Be sure you are at the right gate for entrance to the city.The streets are narrow and you really do not want to take a car into the city even to drop off luggage. There are no lifts and you must climb stairs with your luggage.Travel light..we didn't ! Hotel is only a short distance from the back entrance. Ask for a room in the back of the hotel. Our room overlooked the main street and at 6:00am each morning the trash and wine bottles are collected. It sounded like a bottle recycling location!
Facilities at the hotel were good. The hotel was deserted and as a result the atmosphere was very poor.
The breakfast buffet was lovely and varied in its choices. The setting for all outdoor dining was lovely and romantic with great views of San Gimignano on its distant hilltop. The pool was gorgeous. I wish we could have stayed longer. There were no fresh flower arrangements inside the hotel. They should make more use of the inner courtyard which was the former cloister.
The rooms were lovely and very spacious. Loved the bathroom w/jacuzzi tub.
fabulous room,fabulous staff and fantastic location Restaurant a bit sterile-to be fair staff very good but it was a bit quiet
Lovely setting and building Too impersonal,poor breakfast
The hotel was situated in an excellent location for visiting the area. The hotel surroundings were extremely relaxing and the service from the hotel staff was second to none. The hotel restaurant menue did not change for the week we stayed there
the hotel is located in an nice, well-maintained historical building in a very nice environment although making noise the airconditioning was not effective at all. the temperature was above 30 degrees, also at night. the menu of the restaureant was quite limited and did not provide good value for money. as breakfast is concerned, quality was good but again, a fairly limited choice. And when paying 270 euros per night, I would not expect to pay an additional 6 euros for a simple boiled egg. so although the hotel has all the assets to be a splendid holiday hotel, both the non-functioning airconditioning and the ratio of value for money would keep me from going back.
The staff were amazing (Paola and Mario especially. The location to San Gimgnano was great. Rooms were lovely, Gastro-restaurant was fantastic. Service of rooms great. Can't say a bad thing about this venue. Looking forward to visiting again.
I enjoyed it as the ambience was really nice, quiet, comfortable, staff quite friendly and helpful. Beautiful scenery, beautiful vistas, located just outside of town, easy acess and egress. Altogether very pleasant. Accomodating as well, allowing us to depart one day early without penalty.
View, food, cleanliness, internal design, facilities
Situation, staff friendliness, room and room terrasse with view on Toscany hills, spa and fittness centre, swimming pool, quietness, restaurant Nothing
We liked the location with splendid views of the surrounding countryside.The garden area and pool side area were pleasant for relaxing and the pool side lunches were very good We were disappointed by the lack of staff to attend to us as guests . No porter to take our bags to our room . Not accompanied to the room to show us where it was or show the facilities . No staff except a receptionist to get us drinks in the evening . Untrained staff in the restaurant . Delay in service in the restaurant in the evening .
the reception staff were very helpfull, our room was lovely and the view amazing I was dissapointed that towels were not provided at the pool. The lighting in the restaurant was too harsh in the evening and the atmosphere was spoilt by this. i also found one of the waiters quite bolshy and not a credit to the rest of your staff
Really nice restaurant and wait staff. It was really quite expensive for what it was. The pool wasn't great.
The facility itself is charming and has a great location. Service. Almost non existent. Perhaps not for a lacking of trying, but rather poorly managed.
Room and pool Breakfast and bathroom supplies no hair conditioner
Stunning views of San Gimignano and Tuscany. Fantastic location. Excellent spa. Good pool area. Good room. Good food. Good staff.
The location of the hotel and its facilities are excellent. The staff were very attentive and helpful.
landscape, location and facilities
łazienka - najwyrazniej przed remontem :-(
bardzo miły i przyjazny personel
obsługa-ok,basen-b.ok,blisko starego miasta San Giminiano-500m spacer,dobre śniadania,zadaszony parking,clima-ok wyposażenie lekko nadgryzione zębem czasu-ale wszystko działa
The view of the city was great. Staff was very nice. Room was large and comfortable. Breakfast was excellent. Small shower in bathroom.
The staff was incredibly friendly and helpful. They catered to our every whim at breakfast and even drew maps for us to get around Tuscany. The location was perfect as well.
We were disappointed with the hotel. Access was bizarrely through an empty room sometimes used for breakfast I suspect. Our room was fine and clean, but had no outdoor space and the hotel was more like a guest lodge. No facilities other than the pool. Not as good as we were expecting for the price.
Charming small hotel with cozy and international athmosphere. Very nice and helpful staff. It was nice to relax by the pool. There was a bus connection to San Gimignano, but it was also possible to walk there in 20 minutes.
The Terass with a view on the toscane
A pool Traffic Noise, Pockey Room, No Refridgerator and no means of Refreshments
the breakfast is good (croissant hot from the oven) shower is broken! there is not hair dryer, no cups to drink・・・・ not comfortable.
Perfectly situated in rural Tuscany. Very good breakfast, room was enormous.
Peace, comfort, location, service.
During my 15 days trips around Tuscany, this was the best accomodation I've stayed! The house is amazing, very rustic, cosy. The rooms are big and very comfortable. Becouse it was autumn, I think the quantity of guest is less, so there was no breakfast available. I saw there was estrutucture for breakfast (kitchen, table, space), but it was not working. It was a little bad for us, cause the hotel was 10 km from San Gimignano, and we had to go there to have breakfast. It was not a real problem, but we felt sorry for not using the kind breafast room and the marvellous garden. But, ok.
Location, quietness, comfort, swimming pool do not forget to download the access indications provided on booking.com
We had a lovely, comfortable, well proportioned rustic room with a wonderful view. Excellent (home made) continental breakfast, with evening meals in San Gimigniano; good recommendations were provided. A perfect quiet location for exploring the region. Not the easiest place to find .. but as it is away from the main road - that is an advantage as it is quiet and relaxing!!
The beautiful surroundings Coffe facilities
The friendly owner, the excellent view on San Gimignano and surroundings
The manager / caretaker was very helpfull on visits in the area. Well informed. Please put more pillows on the bed! Ice in the fridge in the room.
Hotel in very peaceful surroundings with good views. Nice loungers to sit on for a lazy reading afternoon. Host at hotel very welcoming, friendly and helpful in suggesting places to visit, tours by car, and walks. Fresh towels whenever they were required. A buffet breakfast was served in the kitchen. However only very small portions of jam, meat, cheese, milk, fruit juice etc was put out. The host baked his own bread which was 1 small loaf for 6 guests. For 2 days there were only 4 guests and on the second day the loaf was the remains from the previous day. I was appalled to see the host's assistant washing the breakfast dishes under a running tap with no washing up liquid and just being give a rub with her hand and then left to drain and after a few minutes placed back on the shelf ready for the next day. The bed had a top sheet covered with a lined beadspread which had a number of dirty marks on it which had clearly been there for some time there were no blankets. The directions to find the property were easy to follow but it was not mentioned that for the most of the way the road was nothing more than a track. We were shown a shorter route but this was gravelled and very steep in places. Neither route was particularly car friendly.
It was just perfect ! Even the nice cat....
Lorenzo was friendly, attentive and extremely helpful. He even noted our friend's birthday and produced flowers at breakfast. He allowed us use of the kitchen one evening as I was unwell. He couldn't have been a better host and made our trip fantastic.
I liked friendly staff, nice and comfortable rooms, food and countryside.
Great location inside the ancient City walls Their directions to find the hotel were very poor. Heard other guests making same comment.
The hotel has lots of character without sacrificing any modern comforts. The staff was extremely friendly and enjoyed sharing information about their beautiful town and the surrounding area. I will definately go back there again. Getting to the hotel for the first time, in the dark, proved to be a little difficult. The photos on the web site helped a lot, but providing an idea of distances between turns will be useful.
We both really enjoyed our stay here. The staff were very courteous and helpful without being intrusive. I'd come back here again.
convenience to centre and pleasnatness and helpfulness of reception staff and breakfast staff No, for our short stay everything was good.
Excellent position within the walls of the town, easy walking distance to all areas of interest. The bathroom was very small with only a shower and no bath.
This hotel had a great location for exploring Umbria and it was great to return to in the evening. The dining room was an extra special treat for lunch or dinner. A gourmet delight. Would recommend this hotel to anyone who wants a beautiful, relaxing setting with unbelievable food!
Hotel was charming and perfectly situated. The room was very clean and well appointed.Staff was gracious, welcoming and very helpful. Would definitely return.Have recommended it to friends.Parking was a boon.
Location, friendly staff, quality of room
the extra-helpful staff the piazza on which it was located was a little shabby
The location of the hotel was ideal. The parking lots were out side of the city of San Gimignano and far from the hotel. We had to take our luggages long way to the hotel.
Everything, I didn't want to come home. We arrived about 10pm on the Saturday night. They were all waiting for us to arrive, they made us feel very welcome. Nothing at all. Very very good, Hotel. And very nice staff. We will go back.
Great pool,close to major atractions but you need to have a car
This hotel was very outside but very close to San Gimminano. The room was very nice and clean with a very clean and modern bath. Though it was winter, our door was poolside and the pool area was lovely. I would stay here again...though we didn't eat at the restaurant, it looked very good. This hotel was reasonably priced...staff was friendly and very accomodating.
All staff, were very pleasant and extremeley helpful. Reception staff took the time to help us arrange transport to and from San Gimignano. Breakfast was excellent and although not part of the booking deal, the evening meal in the adjoining restaurant 'Da Pode' was first class.
All on one level. Main swimming pool very good Second pool needed attention
Relaxed, helpful and efficient staff. Very clean, well-maintained hotel. Solidly built, with very little intrusion of noise from the corridor and the adjacent bedrooms. Very nice swimming pool with easy access from the hotel rooms. Very good hotel-related restaurant located immediately next door. Pleasant surroundings. Quite close to San Gimignano (1 mile away) and relatively easy to get to surrounding areas of Tuscany by car. Constant noise (daytime and night-time) from the busy main road that runs past the hotel, a road which carries all the tourist traffic from the autostrada into San Gimignano. This was quite unexpected and detracted from our enjoyment of our stay. At night, because of the noise, we had to sleep with our windows closed and with our air-conditioning (which was noisy and ineffective in hot weather, and not capable of reducing the room's temperature below 21C - another minus point) on. We wished we had picked a hotel in a genuinely tranquil location, but stayed on because of the plus-points of the hotel noted above. A very minor issue I noted was the lack of privacy of the bedroom garden terraces/patios, with only low hedges separating the terraces, but I expect not much could be done to remedy that. Finally, a small suggestion: it would have been nice to have had British newspapers such as the Times and Daily Telegraph provided in the lobby, alongside the other newspapers that the hotel provides for its guests to read, given the number of UK guests that use the hotel.
Friendly people Tea and Coffee in the rooms would be lovely
nice hotel. friendly staff. breakfast o.k.(i'll rate it as 7 out of 10).clean rooms. water pressure in the shower
Lovely location, quite and sunny among the cypress trees and olive groves. Easy connect by car to San Gimignano, Siena, Volterra and Pisa - and the coast. Clean hotel, friendly staff and good breakfasts - good evening dinners also possible in nearby restaurant. We had a room for three which was a little crowded - we really would have needed a little more space for 3 adults - so, I think the room was a little small with suitcases, clothes etc. Also, pity that there was not a computer in the lobby for guest use to check weather, sites of interest etc.
the view waqs beautiful, excellent surroundings, well maintained room and hotel; good breakfast, excellent restaurant for dinner everything was great!
Czysto. bardzo ładne otoczenie, przyjemny basen pokój bardzo skromny, wręcz surowy jak cela. Całość obiektu przypomina schronisko w górach, surowo i mało przytulnie. Wspólna kolacja przy jednym stole mało romantyczna. za drogo jak na dość niski standard
Location was excellent for a holiday in the Tuscany. Very clean. Staff most helpful. We will return. Well done. Shower facilities could do with an upgrade.
very nice and quiet
View was great. Food was good. The room had a very welcoming feel to it. No in room safe.
Very clean and comfortable. Close to San Gimanginao and easy day trip to Florence.
location, room size, front desk staff was so courrteousc countryside was beautiful