San Gimignano Hotele

the mattresses on the beds were really hard and unconfortable

Excellent location, stunning view from Swimming Pool of San Gimignano and yes shuttle service is operating! Cannot get anything to eat (not even a snack by the pool) once the kitchen is closed which is inconvenient given that the hotel is 1.5km from town. Small shower even for a small person.

Location. The view. Breakfast was excellent.

View from hotel good - nice having a balcony - room modern and nicely furnished. Pool area very nice. Atmosphere in restaurant would be much improved if the music was improved - having the radio on for meal times was not a good idea. Also the air conditioning in the room was controlled by a central computer - and did not seem to have any control in the room to make it cooler - would prefer to have the control myself. At Breakfast it was a self service buffet which was not a problem, but again it would have been improved if someone had served freshly made coffee - the coffee from the buffet was not very nice.

Lovely setting and building Too impersonal,poor breakfast

the hotel is located in an nice, well-maintained historical building in a very nice environment although making noise the airconditioning was not effective at all. the temperature was above 30 degrees, also at night. the menu of the restaureant was quite limited and did not provide good value for money. as breakfast is concerned, quality was good but again, a fairly limited choice. And when paying 270 euros per night, I would not expect to pay an additional 6 euros for a simple boiled egg. so although the hotel has all the assets to be a splendid holiday hotel, both the non-functioning airconditioning and the ratio of value for money would keep me from going back.

Room and pool Breakfast and bathroom supplies no hair conditioner

Really nice restaurant and wait staff. It was really quite expensive for what it was. The pool wasn't great.

We liked the location with splendid views of the surrounding countryside.The garden area and pool side area were pleasant for relaxing and the pool side lunches were very good We were disappointed by the lack of staff to attend to us as guests . No porter to take our bags to our room . Not accompanied to the room to show us where it was or show the facilities . No staff except a receptionist to get us drinks in the evening . Untrained staff in the restaurant . Delay in service in the restaurant in the evening .

the reception staff were very helpfull, our room was lovely and the view amazing I was dissapointed that towels were not provided at the pool. The lighting in the restaurant was too harsh in the evening and the atmosphere was spoilt by this. i also found one of the waiters quite bolshy and not a credit to the rest of your staff

The manager / caretaker was very helpfull on visits in the area. Well informed. Please put more pillows on the bed! Ice in the fridge in the room.

The beautiful surroundings Coffe facilities

Wonderful scenery

the extra-helpful staff the piazza on which it was located was a little shabby

The location of the hotel was ideal. The parking lots were out side of the city of San Gimignano and far from the hotel. We had to take our luggages long way to the hotel.

Great location inside the ancient City walls Their directions to find the hotel were very poor. Heard other guests making same comment.

convenience to centre and pleasnatness and helpfulness of reception staff and breakfast staff No, for our short stay everything was good.