Hotele: Rouen

Plusy: Comfortable and stylish. The breakfast buffet looked and tasted lovely.

Minusy: We chose this hotel because of its wonderful location in the centre of Rouen and it had on site parking. Unfortunately the car lift down to the garage was out of order and we had to park in a public car park. They were apologetic, but paying at least some of the parking cost would have been a nice gesture and good PR

Plusy: Stayed on a few occasions hotel is always lovely Good location Spotlessly clean

Minusy: Always choose this hotel because of secure city centre parking However the car park is out of order at the moment and I missed the email which informed me of the fact as it was attached to the instructions on how to use the car park lift As I had used it before I didn’t read it

Plusy: The Location was great and the private underground car was back working and a pleasant surprise. Breakfast was excellent with a a very good variety of hot and cold delights. Plus our dogs were made welcome. Very efficient and friendly receptionists.

Minusy: The mattresses sank bow shaped when one laid on them! Most uncomfortable beds we have slept in . Room 403. The shower room was tiny. One has to negotiate one’s legs under the hand basin to sit on the loo. But. We will return.

Plusy: The staff were very helpful. The hotel was clean, beds were soft, breakfast was very good.

Minusy: We rented a car and the roads were a little tricky. But that’s not the hotels fault it’s a very old city not meant for cars.

Plusy: Location and adorable staff

Minusy: not having a parking espace for us even though we booked a room 3 months ago.

Plusy: świetny klimatyczny hotel tranzytowy za stosunkowo niewielką cenę

Plusy: Great location and breakfast

Plusy: Nice decorated room in an beautifull area, close to the center

Minusy: Heat not good enough

Plusy: All was good except for the temperature of the unit.

Minusy: The unit felt cold and humid, the owners were not able to raise the temperature by one or two degrees. Because I had a cold it was uncomfortable.

Plusy: clean, coffee and tea provided, good bed Walking distance from city centre.

Minusy: Difficult to navigate the gate to the parking lot if you have a big (SUV) car.

Plusy: Very quiet and peaceful, but within very easy reach of the centre

Minusy: Would of like a shower curtain as difficult to shower without the flooding the bathroom. Wi-fi was very patchy, but the weather wasn’t good , so this could of been the issue?

Plusy: The location was great, the apartment was great, very well set up. My husband especially liked the shutters on the Windows and we loved the free, secure private parking.

Minusy: A couple of comfy chairs would have been nice.

Plusy: Could contact owners easily for extra soap and tea bags. Location very good in older part of Rouen. Space to spread out a bit. Generally a comfortable apartment and well supplied with fridge, microwave and tv. Quiet and safe.

Minusy: It is an unseviced apartment so towels and tea towel were left for our 6 day stay. Pull out bed uncomfortable.

Plusy: Easy to find. Key in a box with a code. Private parking. Very nice, quiet and comfortable apartment. We were in contact with our hosts by mail and SMS. They wanted to make sure everything was going well and we felt at home.

Minusy: Everything went well.

Plusy: Roomy, quiet and comfortable.

Minusy: A residential area offers no dining or groceries near.

Plusy: Room larger than the average hotel room with a large comfortable bed and extra facilities such as microwave. fridge and coffee maker. Convenient for railway station in a quiet residential area.

Minusy: No shops,bars or restaurants in the immediate vicinity. Nearest shop approx 500 metres and it is uphill to the apartment from there and from all tourist attractions.

Plusy: Great location, Nice walk to the town, clean hotel, staff are very friendly. Parking is €0.60 a hour which I think is very good as the car park is extremely safe

Minusy: No negative comments

Plusy: I am not a fan of Ibis and every time I have booked it, I did it because of convenience reasons. This time, I booked it because it was the only hotel offering 24 hours check-in as I was not certain at what time we could arrive. A month before our stay, I learned about the tragic accident of the chemical plant in the city, so I contacted the hotel to receive information about potential health risks. They took a lot of time to answer every question and concern, sending governmental links with scientific tests done in the area to assure me and my husband, we would not be at risk at all. When we arrived, the nice young receptionist, as well as all other workers, were very welcoming and did their best to make us feel comfortable so I have to thank you all once more for your kindness and understanding. I will always prefer private accommodation instead of a chain-branded hotel, but if we come back to your beautiful city, we would be pleased to stay here again. Their dedication and attentions did not end there: they even treat us with a bottle of cider and sweets in our room, which was for the price, fabulous. Not only due to their outstanding costumer service and support but also, because of its infrastructure. The hotel is just around the corner coming from the motorway, parking underground was safe, uncomplicated and cheap. The bathroom was a proper room and not the typical plastic cabin, as I know from Ibis Budget. In less than five minutes walking we reached the market square (weekly market with any imaginable local food/ French traditional food, clothes, flea-market area, visual art, music, an organic supermarket, and quality items of every sort) from where we started to roam around the lovely old city. Overall, we had a memorable day in Rouen and got the very best impression of its people. We thank again to the hotel team and wish them all a healthy and happy new year!

Plusy: Large room was a bomus which catered for our two dogs with real comfy large bed. Staff very friendly and helpful. Would recommend

Plusy: Good location, dog friendly, lots of parking. Staff spoke English well.

Minusy: Room quite small. Expensive beer at bar €6. Not enough hot options at breakfast (boil your own egg).

Minusy: The decoration, good but not suitable for hotel. 1984, George Orwell.

Plusy: It’s clean. Nicely located. Spacious room. And good breakfast.

Minusy: The air conditioner started to make loud noice during the night even though it was off. So got disturbed sleep one night.

Plusy: Great location, fabulous service, super comfortable and scrumptious breakfast

Plusy: Good location for walking into town. Safe secure underground parking (pay per hour). Clean modern hotel. Stayed there quite often. Would recommend.

Plusy: Bardzo dobry hotel tej sieci. Personel bardzo pomocny. Recepcionistka dała mapę miasta i rekomendowała miejsca które warto zwiedzić. Polecam.

Plusy: Rouen is an ideal stop off for us on our way down to Spain but we always end up going through the centre which is a pain, especially at the end of a days drive. This location is great and you avoid the centre. Secure parking with locked gate at night. Dog friendly with gardens and secure fencing. Shops and restaurants within a few minutes walk. The area is a mix of residential, shopping and industrial units, hotel is decent value and ideal for a stop over. Have already booked to stop on our way back. Good breakfast and pleasant, friendly staff. Very comfy beds, quiet at night and slept very well. Small bar but check restaurant is open if you want to eat there - other places close by if they are not open. We were tired so took the easy option and had a walk up the road for 5 mins to the MacDonalds :-). 9E per night for the dog to stay.

Minusy: All good, have booked to stay again

Plusy: Quite nice hotel with very friendly staff just outside Rouen. Easy access and free parking space. Breakfast is a buffet with great croissants and bread. Dinner is good french cuisine.

Plusy: Cleanliness

Minusy: The bad smell in the bathroom

Plusy: Excellent location and dog friendly avoiding the centre of Rouen - secure gardens and good breakfast with great croissants

Minusy: All good

Plusy: The location is great for me

Minusy: surroundings are a little industrial

Plusy: Located down town center, Normand traditional mansion easy to reach out by car. Feeling quickly home and getting tips along your stay.

Plusy: Very central, old and charming.

Minusy: We booked for 2 adults and 2 children but got only beds for 3 people. We had to squeeze 3 people to a double bed.

Plusy: Convenient location. Nice garden and very stylish tea room area.

Minusy: The room was at the last floor, pretty much like a bigger attic with very small windows. There was no sound insulation, as a locked door was separating our room from the other one on the same floor and that resulted in a lot of noise

Plusy: Charming atmosphere !! Like a country house!

Minusy: Bedroom a bit small

Plusy: The location, it’s simply fabulous! One has to park the car in Palais de Justice parking lot which is 4 minutes from the hotel. The lady is very professional and was very informative. Pascaline restaurant was suggested by her and it was fabulous!

Minusy: The room colours are very dark, would have preferred a lighter shade as the rooms are tiny.

Plusy: Very nice atmosphere and design.

Minusy: Shower a bit dated. Ok for a couple of nights.

Plusy: Fantastyczna lokalizacja - katedra i stare miasto na wyciągnięcie ręki. Przyjemny, rodzinny hotel - miła, pomocna obsługa. Dość wygodne miejsce parkingowe. Apetycznie wyglądające śniadanie (niestety, nie skorzystaliśmy). Przestronny pokój z komfortowymi łożkami.

Minusy: Pokój nowy, świeży, ale niestety słabo posprzątany. Największy minus to jednak brak drzwi do łazienki - prawdopodobnie jeszcze nie zostały zamontowane po remoncie. Nie działający sejf. W nocy w sąsiednim budynku przez wiele godzin wył alarm, co przeszkadzało w spaniu.

Plusy: Fresh, clean and modern room, great bathroom. Friendly helpful staff, parking on site and plenty of breakfast. Good location for the old town and cathedrals

Minusy: WiFi in bedroom 3 was poor....but that’s not why we travelled.

Plusy: We enjoyed our stay very much. Not expensive so we upgraded to the deluxe room - very much worth it. Larger room, airy and still smells brand new from the recent renovations. The location was excellwnt. Very close to the historical center (approx 5 minute walk). The staff recommended us a few places to go for dinner, even made us reservations when we finally decided on the resto. The breakfast was good and more thank sufficient to start the day. Great coffee, bread, croissants, jam, ham and a few different cheeses. Since we drove to the city, we took advantage of the on-site parking. Even though you will pay about €9 per day, it is protected (unlike street parking) and they even let us to leave the car there afree we checked out, so we could explore the city a little more before moving on. Lived this small family-run hotwl.

Minusy: -

Plusy: Great city centre location within walking distance of plenty of restaurants and shops. Near the old city centre and the cathedral, with loads of historic character.

Plusy: Great location. Comfortable bedding. Parking. But you MUST reserve parking in advance. They are in the midst of a renovation. We were in newly renovated rooms. Don’t know what other rooms are like. They will close this winter (2019-2020) for a major exterior face-lift.

Minusy: Not a problem for us, but no elevator.

Plusy: Family room was modern, spacious, airy and clean. Beds were comfortable. The owner and her son gave us a warm welcome and were friendly and helpful throughout our stay.

Minusy: Charge of €9.50 for parking Breakfast was a little expensive at €9 per person for quite a basic buffet No elevator

Plusy: The renewed room was onfortable

Minusy: There was no elevator

Plusy: Room

Minusy: No lift and location

Plusy: Very clean. Staff were very friendly and helpful.

Plusy: Nie krępująca i miła obsługa. Skromny ale zadbany pokoik z łazienką. Bezpieczny, prywatny parking -a to przecież centrum Rouen. Bliskość do ścisłego centrum historycznego. Mały hotelik ale ma możliwość niekrępujących wyjść i wejść o dowolnej porze nocy. Polecam zwłaszcza na krótki pobyt.

Plusy: The room is clean and comfortable. The staff is very kind.

Minusy: The wifi quality is not acceptable.

Plusy: Good, small and quite location hotel. Near the center. Payable, closed parking, like garage. Good for short staying. Nice car theme design.

Minusy: No elevator, very small corridor before the room door.

Plusy: Clean, fresh, comfy

Minusy: Longish walk to town, narrow stairs no lift, garage tricky and an extra charge for off road parking

Plusy: Location is handy

Minusy: Family of 5 and split over 2 rooms on different floors no lift and stairs very steep. We ended up leaving luggage in car and taking only what we needed. Not a fan of the decor not sure pictures actually reflected the accomodation.

Plusy: Excellent location and very helpful staff.

Plusy: Superb location on quiet street with private parking, easy to get to as you drive in and of Rouen , and just 10 minutes or so walk from the city centre. Friendly and helpful staff. Breakfast fine. The hotel is a C19th house attractively furnished with period furniture and a racing car theme. Great value for money.

Minusy: The room was small, as was the bed. Fine for our one night, and we slept well.

Plusy: Friendly, very clean, simple modern style in traditional French hotel with a classic car theme. Excellent croissants. Yes I would recommend this hotel for the traveller seeking quiet charm and authenticity with a modern touch.

Plusy: Friendly family hotel

Plusy: The hotel was quite stylish, we liked the design that reminded us of one of Hercule Poirot stories for some reason. The receptionists were very friendly and stored our luggage after check-out. The location is very near to the train station. There was a comfortable bed and the room was perfectly clean. It was in a very nice area.

Minusy: Everything could be heard through the thin walls, which of course cannot be helped in such an old house. It was a little difficult to regulate water in the shower: either it was too hot or too cold :-)

Plusy: Absolutely amazing location, close to the most important and interesting places in Rouen. Very close to many restaurants and shops. Very nice and calm hotel. Friendly staff and very helpful. Nice room with incredible view and terrace. Soo good breakfast big variety of food and amazing coffee. Comfortable bed. Everything what you need was in the room.

Minusy: It will be so nice to have kettle in the room to make tea/ coffee.

Plusy: I love how warm and approachable the staff was. The scrambled eggs was really yummy, and the collection of tea was very impressive. It was lovely having Netflix on the TV as well. Thank you!

Minusy: I didn’t like that it was too warm in the room at night, and I couldn’t leave the windows open ajar, but had to leave it open all the way to get some air in.

Plusy: Super lokalizacja i bardzo wygodne łóżka ;-)

Minusy: Standard a cena :-(

Minusy: Room over hot. No way to cool it down Breakfast very poor.

Plusy: Staff are great, very helpful and friendly. There is secure underground parking very close for €16 for 24hrs. The hotel is in a super location for the main sites too. All within easy walking distance.

Minusy: €7 for two tiny bottles of water is a real rip off. They're €0.50 in the shop up the road (closed, hence we had to buy in the hotel) The hotel could use a lick of paint here and there. It's looking a bit tired.

Plusy: location was ok

Minusy: everything bed was hard as a rock, pillows were lumpy, booked a king got two twins that kept slipping apart. The photographer does a good job making garbage look more like roses

Plusy: Central location Attentive staff. We stayed in backstage room. Hilarious! Not to be missed!

Minusy: N/A

Plusy: George the owner was very helpful in advising on places to see and restaurants. When we had some trouble with our rental car he researched and offered a solution.

Minusy: Central location but noisy at night and early morning with traffic and construction.

Minusy: The hotel needs renovation - everything is a bit tired.

Plusy: Duzy, przestronny pokoj, wygodny, dobrze dzialakacy internet.

Minusy: Wybraliśmy pokój na wyższym piętrze i dla niepalących. Dostaliśmy parter i okropnie śmierdzący papierosami pokój . I choć w hotelu było prawie pusto zamiana pokoju była niemożliwa

Plusy: It was right for 4 adults but generally acceptablr

Minusy: There are openings in the swinging doors to the shower area that created a problem with privacy. We had two teenage girls and two men.

Plusy: The room was very spacious, I wasn’t expecting it to be

Minusy: Nil

Plusy: 1. The room was clean in general compared to other 4 stars hotels. 2. Car park is secure and really spacious. 3. Hotel service has been brilliant and met our expectations.

Minusy: 1. The breakfast service is not efficient i.e. you would need to make your own fried egg. So we asked for refunds for breakfast. If you are expecting English breakfast experience you need to explore your possibilities around the centre! 2. The room next to river is really noisy mainly because of traffic and emergency vehicles passing by throughout night even during weekend! We were not able to sleep much first night but we were given new room on request which was far more quieter.

Plusy: Very little. This is only slightly above IBIS in quality and had several of the same design items in the rooms as IBIS Budget.

Minusy: The profile says "parking" - in reality the hotel only has 20 spaces, and those are almost always full we were told. The counter staff told us and the next three customers who showed up while we were checking in "find your own space on the street" -- which in Rouen is both very hard, and far to likely to have your morning start with a new dent in the car. The room we were given was 1/2 the size of the photo. Really amazing how it looked sort of the same layout...but was so cramped we couldn't move around. The bed's weren't the same size as in the profile. When we showed the counter manager the photo and description differences with the promised room and the reality, the response was "I don't write what is on the websites, so can't help you." Very much a vacation fail.

Plusy: Good family room Friendly staff Good breskfast

Minusy: All good

Plusy: Clean had parking and beds really comfy

Minusy: Had 3 hours of flashing amber lights and very loud noises from vehicle right outside bedroom during the night

Plusy: Friendly staff nice clean room very good food. Nice breakfast and fresh orange juice was great to see.

Minusy: Room temperature very difficult to control and was too warm. Some confusion over my food bill. I paid cash in restaurant but it still appeared on my bill. Staff in reception removed it for me.

Plusy: Good secure car parking - the staff are excellent and the breakfast was first class.

Minusy: Looks a bit rundown from the outside.

Plusy: Bed was very comfy and breakfast good

Minusy: Dinner was not good

Plusy: Clean,comfortable room, appreciated having a kettle and some tea and coffee in the room. Good evening meal in the restaurant.

Minusy: All very satisfactory.

Plusy: Good location with easy access to the old parts of Rouen. Easy parking. Lovely large room with good facilities. Good bar and restaurant with a good selection and friendly and helpful staff.

Plusy: Excellent location, and welcomed by the cats arriving late. Enjoyed the breakfast unable to fault

Minusy: Unfortunately had to mark down the customer service due to One front end person who had a rather sour personality . Otherwise no further negative comments

Plusy: too expensive, so went out

Minusy: price

Plusy: This place is very quaint. It is in a great location next to the cathedral and is clean and comfortable despite being obviously very old (and by that I don't mean worn down - I mean that you can tell the building has been there forever but it is well taken care of). There is a nice court yard/patio with a very friendly cat and a nice breakfast. Would stay there again 100%

Minusy: The key system is a little old, other than that, everything is great!

Plusy: The room was comfortable The location was very central

Minusy: Rooms were not soundproofed sufficiently. Could hear neighbours to the side, above and below Breakfast on the expensive side when compared with the rates at the local restaurants Water bottles and toiletries not replenished daily although towels were replaced.

Plusy: Everything! We come back every year!

Minusy: Nothing!

Plusy: Nice room and a great location

Minusy: The heating...! It was simply just far too hot. Also, asked for a quiet room and despite the central location it was very quiet and no sound of road traffic etc. However, very noisey in the morning- I think just above the dining room and the setting up for breakfast!

Plusy: A very clean and comfortable Hotel, with a good buffet breakfast. The location was superb, in the best part of the beautiful old town of Rouen, surrounded by interesting shops, great restaurants and stunning architecture. Car parking was possible in a choice of nearby underground centers. €15 for 24hrs. (Superior double room over courtyard was very quiet)