Hotele: Banff

Plusy: Wspaniała lokalizacja i pomieszczenia

Plusy: Ten hotel jest niesamowity w sumie Aspekty

Plusy: Bardzo podobał mi się herbata w Rundle Street Lounge! Ogólna atmosfera była cudowna.

Plusy: Lovely building and setting. Staff very friendly and helpful.

Minusy: Restaurants were understaffed, service slow. Be sure to make dinner reservations before you go.

Plusy: Amazing hotel and worth a trip to go and stay in over winter. Being from Australia, we wanted a white Christmas experience and really got it staying at this hotel over the holiday period! Would recommend to anybody wanting the same.

Plusy: Gold floor is awesome! Location is perfect.2

Minusy: Room and bathrooms were small

Plusy: The Christmas spirit was amazing

Minusy: The room sizes and particularly the bathroom

Plusy: The hotel in the winter was the ultimate winter wonderland

Minusy: Nothing

Plusy: The location and hotel were beautiful, but the staff made the experience outstanding.

Minusy: Nothing, it was a pleasure the whole time there.

Plusy: Beautiful setting a room had a spectacular Mountain View the facilities are very nice lots of choices in restaurants shopping nice fitness area and pool

Minusy: The room was the smallest I’ve ever seen for a hotel in this price range it was difficult to move around the room we did have 2 ski bags with us and there was hair in the bathtub

Minusy: Room on 9th floor with only steep step access. Very small room and bathroom for queen size.

Plusy: Room service

Minusy: Illuminate the a mount of Tourist coming through the hotel. And getting in the way of paying customers. And maybe have a dog park so the out side of this nice hotel is not covered in dog pee.

Plusy: loved the location, staff were all excellent, loved the history and ambience of the hotel

Minusy: Our room had no AC and the unit they brought in worked poorly. Management gave us 2 breakfast free fro our inconvenience, but hat was a poor response . Our room was very loud due to the portable AC and was warm all night because it didn't work well. I think Management did the very minimal to appease our situation. disappointing.

Plusy: Miejsce było niesamowite! Doskonała obsługa i przyjazny personel hotelu jest doskonałym miejscem na salon. Wiele lokali gastronomicznych.

Minusy: Podobało mi się to wszystko! Nie ma na co narzekać.

Plusy: Personel i widoki są wspaniałe. Bardzo polecam ten ośrodek dla narciarzy.

Minusy: Nic!

Plusy: Moja dziewczyna

Minusy: Moja dziewczyna

Plusy: Banff

Minusy: Widok był zatkany - Parking nie wliczone w cenę

Plusy: View, parking, staff

Minusy: Meals and drink prices a touch high!

Plusy: The views are stunning. The staff are helpful and accommodating. The hotel is located outside of the townsite and is close to the Hot Pools and Gondola Lift. Our room was more spacious than the images on the website portrayed and was very comfortable.

Minusy: Low lighting in bathrooms makes it difficult to apply makeup. Higher wattage led’s would be helpful. The room evidences actual visual signs of disrepair. Ceiling shows tracks from previous repairs. The curtain rods have been moved but the holes remain un-repaired. The Fireplace glass is unsightly and cloudy which mars the ambience. The Hotel hallway carpets require spot cleaning.

Plusy: Location was great. Great views and close to the gondola and hot springs. Staff were wonderful. Valet parking was very convenient and prompt.

Minusy: Breakfast buffet was way over priced for what you received. Fireplace worked most of the time but stopped the last day of our stay.

Plusy: The view and the service from the entire staff

Minusy: That I was charged for the 7th of February although we arrived in the 8th.

Plusy: Literally I am waiting for my room over one hour to get ready. The staff kept telling me the checking in starts from 4 pm.but here I m still waiting for the room while I was paying my beverage in the lounge even though I paid over ---(CAD) without parki

Minusy: The staff. No one knows how to smile to greet to the customers

Plusy: Location

Minusy: No

Plusy: Location

Minusy: Deposit $250

Plusy: We loved this hotel and have nothing but great memories of our stay there. Great for a couple's retreat.

Minusy: The property is starting to feel a little bit dated. Parking can be a real challenge at peak times.

Plusy: Staff were friendly

Minusy: The rooms were dated. Would be great if they renovated the bathrooms at least.

Plusy: There are a lot of great things about Rimrock Resort but the incredible view from the room is the BEST of them all. We found our room comfortable, roomy, clean, and with all the accommodations we needed. We sought help from the Concierge on multiple occasions to plan our activities and pay for the Banff National Park fees- they were super kind and helpful. They are also clearly trying to be more environmental friendly and for every (full) day that you decide not to have room service, you get a $12 credit- which is great! There was parking garage for $22/day (self-park) which was useful. The public transportation is pretty robust and Rimrock gives free bus passes to use throughout your stay. We were there during the winter and it rained and snowed- the hotel did a good job keeping the roads and sidewalks clean (as well as the inside). The staff was lovely and easy to talk to. Most of all, the view was to die for. We loved our stay and we have been recommending to lots of friends!

Minusy: Only thing we did not like is that it cost money to watch any movies on the TV.

Plusy: Ample, quiet rooms Good ambiance at the lobby Friendly staff

Minusy: It was farther away from town than I thought

Plusy: Really beautiful location and yummy breakfast.

Minusy: Parking was $35 per night and our car was delivered frozen and covered with snow ( even though we called 20 minutes prior our departure) The room was big but foldout bed was very old and uncomfortable. There was dirt on the floor in our room.

Plusy: Obsługa pokoju była na czas i jedzenie było dobre",

Minusy: The restaurant selection was limited. The meal preparation was poor instant mashed potatoes. Overall the food tasted bad. My husband got sick from beef ribs.

Plusy: Location amazing

Minusy: Limited food options

Plusy: We stayed in two rooms during our visit. The first was a 3 bed room that was a little disappointing - it was quite cramped for 3; the bed was soft and uncomfortable and we could hear the family with small children in the next room making lots of noise early in the morning. We upgraded to a 4 person suite for our final 2 nights - this was fabulous and we really appreciated the great service of the check in staff. The suite had a fireplace, balcony with view of the ski lifts and an upstairs sleeping loft with ensuite and comfortable king bed. We enjoyed dinner at the Chimney Corner - the wait staff were very attentive and friendly and the food was some of the best we experienced on our entire Canadian trip. Delicious and reasonably priced - particularly surprising considering there are few alternatives once on the mountain. The hotel also offers free s'mores for dessert every evening. Also enjoyed a great lunch at the Lookout Restaurant - nice food, cosy atmosphere and happy attentive staff. Overall a great ski in/out experience.

Plusy: Very well organized considering the lodge is gondola access only. Friendly and very helpful staff. Gorgeous location

Minusy: Cold and windy skiing- but not the lodges fault!

Plusy: Best location if you are really there for skiing. Giant hot tube is great after a day on the slope. Baggage service, storage facility, and ski logistics worked perfectly.

Minusy: Not too many options for food and what you get is a little costly given the quality. Having said that, you are literally on the mountain...so...take what you get?

Plusy: This is my second stay at this venue, and the staff are consistently excellent. I like the real fireplaces in the units, the beds are comfortable, and the locally made toiletries— shampoo, conditioner, and body wash are excellent. I love the stocked kitchen and having a good sized fridge along with a dishwasher (one bedroom suite). The sofa bed was also very comfortable if you like a firm mattress.

Minusy: Honestly? We had great service and a great time. I didn’t use all of the available facilities— workout room, suana, steam room, or pool, so I can’t rate those.

Plusy: Loved the location. Away from Banff ave. Felt nice and secluded but still very easy to access Banff ave and area. Free firewood was great and 1 bedroom with loft offered lots of space Wished there was an outdoor hot tub to hang out in. Overall would definitely stay again.

Minusy: Furnace outside of bedroom was very noisy. Did not get a great sleep first night. Turned it down second night and had better sleep. TV kept losing its signal the first night Hair dryer was not good. Needs replacing. To keep debris from suite you should put a mat at door. Also would be great if there was shovel in suite to clear deck in order to sit out there in winter

Minusy: Nothing. Loved it. Would love to come back. A lot better value than whistler.

Plusy: Room was nice just not bed location due to noise.

Minusy: Are room was right by a hallway door. Paper thin walls people constantly going in and out. Really hard to sleep. No parking by our room and slippery driveway.

Plusy: This hotel is a great value and they've renovated all the rooms recently, which is an added bonus. They provide everything you need and even a wood burning fireplace to warm your room. There is also a sauna and laundry rooms under one of the hotel room blocks.

Minusy: Previously we stayed in an individual mountain cottage and loved the experience, as you really had no neighbors. This time we were placed in the hotel rooms, within a larger block of rooms. The trouble with this is that when someone else turns on their fire and doesn't ventilate it properly, it goes into your room and throughout all the halls. So all your clothes, the bed sheets, and everything else ends up smelling like wood smoke. We arrived late and went to sleep immediately and only later realized that the chimney vent had been left open in our fireplace, so perhaps that is how it was getting into our room. It was really hard to breath and we have to open some windows to ventilate the room. Next time for sure we'll be reserving a stand alone cabin so we don't have to worry about the smoke issue. Also, it would be great if they provided paper towels.

Plusy: Great renovations in these suites! I like the wood accents and simple, clean design of window coverings, light fixtures and hardware! There was a smell of smoke in our room when we arrived, presumably from the fireplace, but that added to the mountain rustic retreat feel! Comfortable beds and most of the kitchen supplies we needed. Loved the views from the windows. Pool is small, but other than that, enjoyed every bit of our time here!

Plusy: nice patio

Minusy: location.

Plusy: The location and that everyone in my family had their own bed (family of 4 plus a baby).

Minusy: I did not like the rate!! My husband and I both were in shock when we got our bill of $----!! When I saw $--- rate, I thought that was for the 2 nights!! Absolutely beside myself with the rate. I believe they even offer the room for $---- or so /night!

Plusy: Location!

Minusy: Nothing

Plusy: Staff and cleanliness

Minusy: Pricing is way too much in comparison to the property. Lots of best option if you are paying $----

Plusy: Complete provisions

Minusy: Square cornered soap bars

Plusy: - free bus pass is a nice perk. - hot tub not working - would have been nice to be advised of this - living room of loft suite needs better seating (sofa and chairs). Not too comfy

Plusy: James and Theresa are awesome people, we really appreciated their great suggestions for exploring the area out of the beaten tracks and enjoy beautiful hikes! Plus, breakfasts are truly delicious and the BnB is ideally located in the center of town.

Minusy: Nothing!

Plusy: Close to town, clean, comfortable.

Plusy: It’s very homely and clean it is a magnificent place to stay the best yet on our trip

Plusy: It was like home from home with every comfort and stylish decor. The special recipe pancakes for breakfast were best we have had and we had excellent service with taxi organized and good advice on best tourist route to Lake Louise. Very easy walk to the restaurants and shops.

Minusy: No complaint

Minusy: Hałas po drugiej stronie ulicy. późno w nocy imprezowiczów

Plusy: The location was really good

Minusy: The stairs to the loft were too steep and there was no fan in the bathroom

Plusy: Location,charater, and staff

Minusy: Room was uncomfortably hot. Well over 78 f at 2 am. Hotter during the day. Portable fan did not cut it. Outside noise from kids skateboarding continued most of the night.

Plusy: Was within walked my distance of downtown Banff. Accommodating staff.

Minusy: No air conditioning and noisy outside with window open.

Minusy: Did not have AC.

Plusy: Big bath. Jon at the front desk was awesome.

Minusy: A few more pillows.

Plusy: Location

Plusy: Brewster's Mountain Lodge was a good choice. The location is fantastic. The hotel has a Western theme. We would definitely stay here again. It is also good value.

Minusy: The hotel could stand some updates. It is in need of new carpet in the room we had.

Minusy: Not having a lounge in building

Plusy: location and breakfast selections

Minusy: no fridge in the room

Minusy: Although likely not their fault we were awoken at 6:45 am by a garbage truck in the alley. Normal in NYC but not Banff!

Plusy: Best place to stay in Banff! Super central, we were able to walk anywhere in the town. Rooms were well decorated and very clean. The staff were all very friendly and helpful. If you're in Banff, this is the place to stay!

Plusy: Well located

Plusy: Podobało nam się tutaj. Przestronny pokój, bardzo czysto. Dobre śniadanie, bezpłatny parking, siłownia. Gorąco polecam.

Plusy: Uwielbiam przestronne pokoje, bardzo czyste, łóżka są bardzo wygodne. Parking jest bardzo wygodny i bezpieczny.

Minusy: Śniadanie było wystarczające, ale skromne

Plusy: Zaniedbany i przestarzałe.

Plusy: Comfy room

Minusy: Breakfast exactly the same every day, one of the staff at front desk wasn’t in the good mood I think, we felt unwelcome when we were even just checking in

Plusy: Modern and newly renovated. Had a funky fun vibe about it.

Minusy: Pillows were too bulky and small. Secondly we were in room 328 and outside was the stairwell door and all night thru to 7am the door was banging close when people came through.

Plusy: great selection

Minusy: if we had a back entrance with our key card

Minusy: Our room with a kitchen was missing cutlery and glasses

Plusy: good breakfast (same every day but we were satisfied with the options), location, heated parking, our room and common areas seemed very clean.

Minusy: hottest hot tub wasn't that warm. but it was -26 fahrenheit outside so we cut them some slack. I'm sure the heating equipment just couldn't keep up. Room stayed nice and toasty throughout. Sheets were so incredibly stiff and crinkly like they'd been starched or something, made them not comfy at all. Bed was comfortable for us besides that. Having to pay for parking was something we had failed to realize until we got there, wish it would've been provided complimentary!

Plusy: The room / hotel was really nice and fancy and clean

Minusy: No

Plusy: location. comfort room. cleaness

Minusy: na

Plusy: Clean & nice!

Minusy: Nothing!

Plusy: Great ambiance and modern mountain design.

Plusy: The outside sauna and hot tubs beautiful

Minusy: Restraunt needs a good restraunt inside with a better bar. Pool needs to be cleaned more often tho.

Plusy: The new hot tubs and the nice decor across the lodge

Minusy: Toilets were never cleaned, bath tub remained clogged the whole stay, the heating in the room was poor, the bed was very hard, sheets were very thin. Breakfast was not bad but some mornings were worse than others

Minusy: Śniadanie

Plusy: Location was good. Comfortable. Reasonable priced.

Minusy: Free continental breakfast

Plusy: I liked the fact that we were given breakfast vouchers.

Minusy: We were not aware that underground parking was a first come first serve basis. A heads up about that would have been nice.

Plusy: - VERY CLEAN - UNDERGROUND HEATED PARKING - HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING - GOOD STAFF

Minusy: - CONTINENTAL BREAKFAST WAS VERY LIMITED AND MUFFINS WERE FREEZER BURNT - STEAM ROOM DIDN'T WORK THE FIRST NIGHT - JETS IN HOT TUB NEVER WORKED AT ALL - VERY HARD TO GET A NORMAL TEMPERATURE IN ROOM WAS VERY HOT IF YOU HAD THE HEATER ON AT ALL

Plusy: Will stay here again. Clean comfortable room. Attractive and inviting lobby area. Attentive and friendly front desk staff. Easily accessible hotel and indoor parking facility. The hotel's restaurant had excellent service, good food and drink offerings.

Plusy: The front desk supervisor, was extremely helpful, friendly and funny. Great representation of the hotel and Banff. We would definitely stay here again when we return to Banff.

Plusy: The hot tub and saunas were nice

Minusy: Bit far of a walk to downtown.

Plusy: Clean, quiet and comfortable

Minusy: No gym, but skiing, hiking and other exercise is just out your door

Plusy: Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day.

Minusy: Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.

Minusy: nothing

Plusy: Ładne i czyste. Personel był bardzo przyjazny i pomocny.

Plusy: Bardzo mi się podobało w pobliżu placu zabaw, basen i jacuzzi. Personel był bardzo miły i pomocny. Na pewno tam wrócę.

Minusy: Poduszki były duże i niewygodne.

Plusy: Piękny kominek. Bardzo czyste.

Minusy: Jacuzzi było zbyt chłodno.

Plusy: Hotel jest ciche i dobrze wyposażone. Personel jest przyjazny. Chętni do pomocy. Blisko do centrum miasta. Chciałbym zatrzymać się jeszcze raz.

Plusy: Kominek i jacuzzi

Plusy: Miał klimatyzację! Śniadanie było pyszne.

Minusy: Trochę przestarzałe - nie biggie

Plusy: Price

Minusy: First room offered was dirty and the bed linen was unclean. Apathetic front desk. Very dated and run down.

Plusy: Rooms were a great size and very clean. We loved having a kitchenette and a lofted bedroom separate from the living area.

Minusy: No complaints, we enjoyed our stay.

Plusy: Nice and clean. Located on the quiet end of the strip.

Minusy: Room heater sounded like a freight train. Hot tub jets were not working. Restaurant staff was ambivalent and very over priced. Vending machines were mostly out of order and the one that wasn't still did not dispense beverage and didn't return money.

Plusy: Nice big rooms, good breakfast and friendly staff

Minusy: Walk to town was a little longer than most hotels, but still a great location.

Plusy: Not sure

Minusy: Microwave in the room, so we could warm our food

Plusy: Great rooms and pool!

Minusy: A long walk to Banff main street.

Plusy: Location, value for price, very helpful staff, rooms were very comfortable and included plenty of accoutrements. Free bikes!

Minusy: Restaurant hours didn't match what was posted on the blackboard outside the restaurant entrance, so we ate elsewhere.

Plusy: Our room was clean and very comfortable. We weren't at the hotel much so didn't interact much with the staff besides check in and out, but when we did, everyone was very nice.

Minusy: It was one of the furthest out from the main area of town. Still convenient compared to staying outside of town, and not a terribly long walk, but still about 15 minutes.

Minusy: Our bed wasn't very comfortable. Too much money for an OK hotel.

Plusy: Clean room. Great Service!

Plusy: Quiet and clean.

Minusy: The thermostat was not accurate. The room would not cool down for comfortable sleeping.

Plusy: Front desk helped us get a room with a view of mountains and were very accommodating. Maps and brochures available in lobby to aid tourists. Soaps and bath items are very nice.

Minusy: Artificial flowers in pool area where real plants would probably thrive. Needs to keep on updating to appeal to current standards, including carpet and paint finishes.

Plusy: Czyste, wygodne, jestem bardzo zadowolony z pobytu

Plusy: Pokoje były czyste. Bardzo blisko centrum Banff

Minusy: Na kaucji za niezbędne. Nie uważam, że było to konieczne .

Plusy: The location is great! Close to the centre and we took public transit during our stay in banff. The public transit station is also close to the hotel. We were happy that our room was upgraded to a family suite.

Minusy: The bathtub did not drain very well and the TV did not work. A staff came and tried to fix the problem but it still did not work.

Plusy: didnt see any breakfeast but coffee was good..

Plusy: location, cleanliness, free parking

Minusy: 1. air conditioner is loud in room. 2. I put request of having top floor and away from elevator. I had a second floor, beside the elevator and laundry room. 3. It was my husband's birthday. I asked if they do any special surprise-no

Plusy: location and friendliness of staff

Minusy: parking lot a bit small although there was plenty of road parking

Plusy: Fantastic value for the money. Would definitely recommend!

Minusy: Location is excellente Staff are nice

Plusy: Hotel employee and all the staff were absolutely fantastic - definitely plan to return in the future.

Plusy: Reasonably close to downtown

Minusy: Bathroom exceptionally small

Plusy: Great location. Perfect for skiing as bus pick up right outside front door. Easy walking distance to village.

Minusy: Noisy as you could hear people walking past your door.

Plusy: Location was good

Minusy: They did not honor our double room booking. Put my wife and I with our 15 year old twins in a room with only a king bed. Told us our room choice was first come first serve. Girl working counter was great. Manager needs to work on his people skills.

Plusy: The room was bright and spacious. The location is near downtown.

Minusy: No. The hotel was great. Thank you.

Plusy: balcony

Minusy: nothing

Plusy: I love how clean everything was

Minusy: Being in room 101, you hear everyone as it is also in front of the breakfast area (but that woke me up to go to breakfast so it was a good thing)

Plusy: Location and staff.

Minusy: No extra blankets in the room.

Plusy: The room was very comfortable with modern amenities.

Minusy: The breakfast room and breakfast offerings were not the best.

Plusy: The food.

Minusy: Know.

Plusy: Near downtown Breakfest Staff Room

Minusy: Overprice for the htel Not enough Parking

Plusy: Clean, comfortable space, great value for price.

Minusy: Breakfast was hit or miss

Minusy: The breakfast was very good. I was really surprised to have that good variety of food at such a relatively low priced hotel. And the room was clean and well kept.

Plusy: Location and cleanliness

Minusy: No

Minusy: Main receptionist is not very friendly and good in customer servicing shows little rudeness while answering questions.

Plusy: My pillow, my bed, breakfast, all was great! Thanks

Plusy: Breakfast was great

Minusy: Pool was a lot smaller than we thought it would be

Minusy: Świetne miejsce w doskonałej lokalizacji

Plusy: Bardzo podobał mi się z nowoczesnym wystrojem i lokalizacji.

Minusy: Pokoje były bardzo gąbczaste. Nie ma miejsca do poruszania się.

Plusy: The hotel is very nicely renovated-lots of thought seems to have been put into the design. The courtyard with the pool and hot tub is tastefully done and very inviting. The room was very clean and comfortable. The staff were excellent and the breakfast was good. A great location for walking around the town.

Minusy: The light switches were a bit hard to find and the room was quite stuffy, very little air circulation. Fairly expensive, but it was high season and busy in Banff.

Plusy: They were so polite, we had a request for a specific type of room and they made it happen.

Minusy: Need more parking

Plusy: The hot tubs were amazing, however it would be nice if they were open 24hours.

Minusy: The breakfast bar was mediocre; there was one older waiter with gray hair who was very rude. Unforunately the horrible waiter definitely impacted our stay and left a bad last impression.

Plusy: The front desk was very friendly. The room was clean and beds were comfortable. Breakfast was nice. The hotpool was great. Convenient place to stay for a tour to Lake Louise.

Minusy: None.

Plusy: The room was clean. We liked the breakfast and enjoyed the Whitebark Coffee next to the lobby. People at frontdesk was helpful and friendly.

Plusy: Great location!! Breakfast was delicious! Staff was super friendly!!

Plusy: Breakfast was good, location central to everything you need in Banff. Room was large and comfortable.

Minusy: Heat source in room is noisy, bathroom is relatively small.

Plusy: We were very pleasantly surprised at the level of service at this hotel. The staff were extremely friendly and responded immediately to any requests. The location is very close to the central part of Banff, an easy walk to shopping, restaurants and attractions. It was great value for the price! We were looking for a room with 3 beds, and this is the only hotel in Banff that seems to offer that. There is a courtyard hot pool and hot tub. A nice way to relax before dinner. A hotel breakfast was included that had a good variety of fresh foods, fruit, yogurt and breads. Again, way more than we expected for the price.

Minusy: The hotel is obviously a bit old and tired. The decor in the rooms is kind of dated. But still comfortable and clean.

Plusy: Great breakfast.

Minusy: Lack of Air Conditioner on 30 degree C day. Did not really sleep due to room temperature.

Plusy: The staff on the front desk were fantastically helpful whenever we needed a recommendation or directions. The included breakfast was always fantastic, a wide variety of options some of which changed every day.

Minusy: The hot tub and pool chlorine was pretty strong, i like a good soak after skiing but i had to leave before i would have liked.