Hilton San Francisco Airport Bayfront

Everything is old and unrenovated, the area is a total dead zone, parking costs $20/day, and shower wouldn't drain.

Fire alarm

The fire alarm went off at 5:00am and we had to walk down many flights of stairs. When we got to the lobby we were told it was a false alarm. After returning to the room to get some sleep before an international flight, the alarm kept going off every 15 minutes or so for the next 3 hours. This made for a stressful start to our vacation.

Quick check in and out, courteous staff, and the price was right.

However, hotel shuttle took almost 30 minutes to make the full trip between the Hilton and the international terminal. The bedding had some small stains and bathroom was not entirely clean.

Not a bad place to stay, but has room for improvem

The hotel feels like it has all of the upgraded tech and decor a geeky guy like myself want out of a hotel. It was clean, close to the airport, and didn't have any noise coming from any highways or streets.

We arrived late in the evening after a long flight to find our room wasn't ready. (at 12:30am) The front office manager said the floors had been cleaned that day, so it might feel a bit damn in the halls. Feeling tried we said Okay, and got our room key and went right to our room. The first thing we see is carpet fans scattered all over the room with every moveable piece of furniture stacked on our beds. It took another 45min to get our room switched for one that didn't have any fans, and we were questioned like we made the entire thing up. Only issue we had was the miscommunication from the office manager regarding the overnight parking. I was told it would only be $14 and I would have to use the parking machine in the garage. Well, the machine charges $20 for overnight, and I had actually already been charged $14 for parking on my room bill. So i paid for parking twice...We had to leave for the airport or I would have fought it.

I did not enjoy my stay at this hotel

The hotel staff was very unprofessional. I felt like I walked into a motel who was struggling to keep 100 unhappy customers calm.

Free shuttle service

Poor customer service

The room was very comfortable and modern, especially loved the television !

Modern and moderately priced hotel with comfortable rooms,good facilities and convenient shuttle connections to SFO. Is also within walking distance of a very good local restaurant if you don't want to eat in the hotel restaurant.

Surroundings are pleasant, but apart from the nearby restaurant it is a little isolated and a car is necessary to reach other local amenities,shops etc.

New modern room

No or very few facilities available at hotel

convenient to airport & club room floor

Yes, upon arrival there was an airline crew who arrived at the check in desk after us, & we were ignored whilst the receptionist decided to serve them first!

good service