Regnum Bansko Hotel & Thermal Pools In Banya

Nothing, it was really great

the dinner at the first evening wasn't so good, not enough veriety and not tasty we woukd expect from 5 stars hotel for more- small things but, ols facilities and furniture ,lack of towel, very okd ones, lake of tissue, low veriety at the brackfast and so on. on and off we enjoied the staing and gave a good grade but can be a little bit better

Everything was great!!! Especially the spa area and the pools with mineral water at the village of Banya where the transfer and the use was for free of charge. The room was spacious and very clean. Definitely, I will be back.

The breakfast and the dinner could have had a variety. We didn't like nothing of the sweets that was served at the dinner. They really need an improvement.

The hotel is an absolute dream! The breakfast buffet was very delicious with a large variety of dishes, the room was enormous and super comfortable and the staff very helpful. We also visited the premises of the Regnum hotel in the village Banya where we had the chance to swim in the hot springs, make massages and sauna! You can not imagine how RELAXING experience this was for us...

The staff in the hot springs did not speak English but we managed to have a wonderful time despite this small obstacle.