The staff was friendly and the rooms are clean.
There is a $47 per night parking fee that is not listed anywhere on their website, nor in the hotels.com booking. There is a charge for breakfast (among other charges not specified). I would not have booked here had I known about the hidden charges. Beds are hard, and the cable tv is lacking.
Nothing about the experience
The site screwed me. There were two Kellogg enters listed. I picked the wrong one, expecting to go to Michigan State Univwrsity, never Washington. Upon realizing it within hours I called to correct my mistake. They told me about the no cancel policy and would not refund my money despite trying to Correct it within hours, weeks before the travel date. While I understand policy this would require a manger or executive to make a decision. Based on the inability and unwillingness I won’t reserve any hotels this way, and will avoid this site whenever possible choosing to book directly.
The room was very small, the staff wasn't friendly at all and they have bed bugs. I wouldn't recommend this hotel, definitely not worth the money.
Rude staff...ruined trip...$30 parking
Price...until it jumped 50% after taxes, fees and parking
Staff was exceptionally rude. Eric R. stated I should not have booked through a third party...made it clear that any issues were not his problem as I didn't book directly through hotel. He told me and other guests that if we weren't so cheap we wouldn't have problems with reservation and check in. "Manager" "Vegas" had similar attitude...no customer service whatsoever. This is on a college campus. Parking is $30 in a garage 1/4 mile away from hotel, details not disclosed until check in.
Requested for extra towel nobody turned up.
Overall good stay for the area.
Safe for the area as it is surrounded by a rod iron fencing around the campus and a manner security station, overall very clean, employees were friendly. Food in Bistro was fresh with a good selection, and staff very accommodating, but a little expensive for the offerings. The grounds were pleasant and spacious. Room was very quiet and could not hear noises in the halls, or from neighbors. It was spacious. The bedding was comfortable and towels thick and felt nice. Great customer service from the front desk as they responded well above and beyond to concern of an item I had left behind with excellent follow through.
The room was not stocked appropriately for the number of people staying the in room; the shower needed some repairs on the adjustable bar; totally missing. Made showering awkward to say the least. The price of breakfast was a little high for the area. Should simply build the parking fee structure into the cost of their rooms, given you are certainly not going to park off campus and walk to the hotel.
The location and the staff, also that my daughter attends Gallaudet U, I will be coming back!
No fridge or microwave and no complimentary coffee in the morning.
Comfort and Peace
The staff made our stay very welcoming and accomodating. The room was clean and pleasant to sleep in. The grounds were well kept and very convenient.
Broken window Heat didn't work Broken toilet seat Broken sink drain
Loved the location. It was close to so many places and really appreciated the shuttle to union station.
This was second time we stayed at Kellogg and each time our room key did not work so we had to return to front desk and there were no apologies-no nothing! Almost as if it was our fault.
Great staff, inconvenient location
Friendly staff! Hotel shuttle drivers were very friendly and accommodating.
Location isn't good. Removed from all the sites and food places. Hotel shuttle is not as convenient as I thought it would be since there's only one and it only leaves every hour.
Convenience to Gallaudet University, free shuttle to train
Not many options for food
Położony w mieście Waszyngton (Gallaudet), Kellogg Conference Hotel at Gallaudet University znajduje się pięć minut piechotą od atrakcji takiej jak Centrum handlowe i targ żywności Union Market i pięć minut od miejsca takiego jak Walter E. Washington Convention Center. Udogodnienia biznesowe to bezpłatny przewodowy dostęp do Internetu, całodobowe centrum biznesowe oraz bezpłatne czasopisma w holu. Jeżeli planujesz spotkanie w mieście Waszyngton, hotel oferuje następujące udogodnienia o powierzchni 1579 m kw; centrum konferencyjne. Udogodnienia na miejscu to samodzielne parkowanie (za opłatą).
na podstawie 843 opinii
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