The Wide Condotel - Phuket

They try to charge u for everything dirty towels, no aircon in communal areas rude staff

The staff were not helpful at all snd security were very unfriendly. Location is terrible and there is no shops, restaurants or good bars nearby at all. We left after the 1st night because we couldn’t sleep due to local dogs barking all nights They refused to give us any refund because of any of the issues.

It was said that the hotel has 2 swimming pools but it only had 1, and then you had to pass over a dodgy bridge x7 floor up. They show us a form in our arrival about fines they can force on you for any issues including anything accidental, we felt very disappointed and accused before our stay. They even kicked off because the complimentary x2 bottles of water were taken from one room to another when the staff member check the rooms before they would give our 1000 barht back x2. We are not happy and I personally would like some sort of refund back into my card it card considering we had to leave one day early and had to find another hotel at short notice.

Restaurant in the front

In the description, it says the hotel provides laundry with additional cost. I asked the hotel reception regarding this and they said that the definition of laundry is changing the bedsheets