Hotel Amigo Zocalo

The staff were nice and spoke good English.

Extremely loud to the extent it felt dangerous.

The bed was comfortable. Location looks good in paper however being next to the National Palace is INCONVENIENT! as there is always noise of people walking past, cleaning, taking stuff around in noisy vehicles, workers playing loud music ALL NIGHT. On Sunday there were workers drilling the ground in front of my window at 6 in the morning!

Staff could be more efficient. I wasn't given towels or the remote control for the television the night I arrived so I had to come down to collect them. Breakfast was a joke, as it was only some chilaquiles and beans that weren't hot. The only fruit available was watermelon slices. For the price I paid I expected much better quality.

The location is great and wonderful staff -- saving grace for substandard facility .

The rooms are small, NOcloset, somewhat noisey, hot water is not always available and unregulared as there is no cold water in the bath as there is no hot water in the sink!

The location is the only good thing about this hotel

The rooms are deplorable, there is mold, bed sheets are stained and old, bathrooms are in truly miserable conditions, the pillow covers stained and unwashed, floors are falling apart, light fixtures incomplete, broken furniture, rooms haven’t been remodeled in what I estimate over 30 years. Poor customer service. The pictures on the website are misleading, the rooms and place doesn’t look anything like the actual ones.

The breakfast was below standards, One is a lot better of getting breakfast elsewhere. No communication services, I needed to make an urgent international call and there was no phone in the room end they where unable to help me out. The rooms do not have air conditioning, not even a fan.

The furnishing the room itself and bathroom where ether deteriorated unfinished.