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Only the situation is good. Staff was nice but it's not comfortable, too old...
Cental Horribel breakfast, staff and hotel is totally out og date.
Its location to every place - Beach, City cenrte shopping, Fantastic view of sea. To get all these in one is fantastic,and good value for money. NONE
Everything was fine with my 3-night stay at the Interhotel Cherno More, in Sept., 2010. I believe that the hotel is a good value for the money, and I would stay there again. My room was fine (large & clean), with a balcony, and great views of the city and sea. The bathroom was also large, and clean. The tv received a bunch of different English channels. The morning buffet was served in the restaurant on the top floor, with great views of the city. Also, there is a bar on the top floor that opens after 16:00, with live music after 23:00 (at least on weekends). The hotel has a great central location, near the end of the Pedestrian Zone, close to the Sea Garden. Everything is within walking distance, both in the city, & along the sea. A couple of things to be aware of: (1) When I checked in, the hotel expected immediate payment for the room, in order to get my passport back. Otherwise, they apparently hold onto it until payment is made. (For me it was not a problem. After I went up to my room and verified that it was okay, I went right back down to the reception, paid for the 3 nights for my room, and got my passport back.) (2) Despite the indications on this and other hotel-booking websites of "on-site" sauna, gym, massage, etc., these facilities are apparently not at the hotel itself. I was told that they were in a separate facility "next door", but did not verify this, nor check prices.
wonderful.......that is enough!
The hotel enjoys a good central location near both The Sea Gardens and Varna centre, both a few minutes walk away. Room were unbelievably hot, air conditioning was poor and slept with the window open.
Everything! Excellant food in restaraunt. Very friendly and helpful staff. Great location for the city( only 10 min walk to centre.) Definitely recommend and will visit again. Absolutely nothing!
Very nice hotel, great facilities like fitness, indoor pool and professional spa services. Compared to other so-called 5 star hotels around Varna, this was the only one that would resemble such a rating on an international scale. If you get one of the upper floor rooms you have an amazing unobstructed view via a full glass front on the ocean. Breakfast is quite diverse and plentiful. Includes indoor and outdoor parking facilities were helpful. The location is also great since it is close enough to the center so you can simply walk there, however it is not really in the middle of it so it is convenient to get there by car. The in-house dining options were very good (as to be expected), on top of it the prices were surprisingly reasonable. Internet was a plus as well, always workin and fast The quality of the service personnel was a bit sketchy. The level of English of most staff was very limited (to be fair, this is common around here) so interactions were kept to a minimum. Most staff was however friendly and helpful, while others gave the impression to be annoyed by our presence.
I had a very pleasant 6 day stay at your hotel... absolutely excellent until the last night of my stay ... a guest occupied the room adjacent and I could clearly hear the TV and conversation coming from there. as above .... did'nt like having to listen to the noise from next room..
Location to beach and amenities excellent. Staff very friendly - Hotel lent us beach towels at no cost or even a deposit.
friendliness of staff; helpful staff; cleanliness; excellent sea front location; good air conditioning; quiet even though it is on a main road no tea & coffee facilities in the room but there is an excellent lobby bar where you can buy drinks.
Fine hotel, nice and friendly staff.
Excellent breakfast quality and staff service The AC system was prematurely turned off, despite warm outside temperatures. The room was very hot. In order to maintain reasonable room temperature, the windows had to remain opening, which allowed outside noise and insects to enter during the night. Desk clerk argued that the temperature was "just fine" for her, but, of course, the AC was on in the main floor lobby.
Wonderful views over the Black Sea and the beach from the room. Free internet use. Bright breakfast room with one of the better breakfast offerings we've seen in Bulgaria. There could be more seating available in the breakfast room as it was close to full on each morning of our stay, despite breakfasting at different times. Some of the staff were cordial, but not overly friendly. (Others were very welcoming and helpful.)
We were welcomed by friendly staff and checked in without any problems. It was peaceful, relaxing and very clean with a sea view.
Hotel czysty, animacje dla dzieci w języku niemieckim i angielskim, animatorki super Sprzątanie pokoju tylko wtedy gdy zostawi się grosz na pościeli, ale ręczniku wymieniane na bieżąco. Poza tym all inclusive, zmieniony na FB (za napoje i drinki trzeba płacić)
Dobra lokalizacja, czysto i wygodnie. Niedostateczna znajomość języka angielskiego przez personel. Mały telewizor ze słabej jakości obrazem. Za mało dostępnych rozrywek do wyboru gdy pada deszcz.
Lokalizacja, czystość, spokojna okolica, śniadania
Excellent hotel in the middle of Varna, close to shopping, pedestrian zone, very good for business. An 'old world' atmosphere, but in the best possible way. Excellent, fast and free internet connection, nice big rooms, a-la-cart breakfast, very very reasonable prices. Thoroughly recommended. Not applicable.
The hotel was beautiful - very grand. The free upgrade was also a bonus!
We are Korean couple exploring 5 star hotels in Eastern Europe. Great Location if you want to explore the central area of Varna. Close to the Roman bath and the church. luxurious room with superb interiors from the bed to the bathroom. good 5 star rooms. You have to take up the stairs in order to come up to the lobby. We had to pull up our baby stroller every time.
service and cleanliness, also the breakfast
A beautifully done hotel with everything new, but in a very traditional style. Location ideal for walking around Varna sea front and main shopping areas Only very small problem was finding the entrance to the car park as many of the small streets around it have been closed or made into one way.
Beautifully furnished and comfortable, staff very attentive, restaurant wonderful, smack in middle of town parking a bit hit and miss,
We never tire of this hotel, hen we are not staying here we visit for afternoon tea, it's a lovely place with professional, switched on staff. Even though we have a house in Bulgaria we still try to stay here at least one night just for the pleasure of it, guarded car park. Same as before, hotel perfect, pavements on the approach road are dreadful.
Maybe the best hotel in Eastern Europe and one of the best in Europe. HUGE rooms, excellent service, best location, free parking and wireless and wired internet, a great cafe. What else missing? Nothing really.
I travel extensively to many places throughout the world and this is hotel definately provides the best service I have ever experienced, at first it is a little overwhelming because we are not use to such formality here in Australia but it does not take long to get use to being treated like royalty. The quality and quantity of the food is also excellent. I would highly recommend this hotel to those who are extremely particular about service and to those who have a special occassion and want to experience the VIP treatment. would be great if tea and coffee making facilities were available in the room and also a morning newspaper would be nice.
Good central location, good rooms, however it was not possible to sleep with the windows open due to the noise outside. The air con was very effective if a bit noisy. Most of the staff were very helpful. Some of the staff were more willing to help than others, one of the wine waiters was very helpful and gave good local knowledge of the wines and cheeses of the area, however the next evening the other chap obviously couldn't be bothered with us.
Hotel położony zarówno w centrum Warny jak i niedaleko morza - co jest jego dużym atutem. Bardzo dobry dla rodzin z dziećmi - cisza i spokój. Jeżeli ktoś zdecyduje się na economy room musi liczyć się z tym, że zostanie zakwaterowany w piwnicy... z wąskim oknem pod sufitem - ładny widok na nogi przechodniów...
Tak. Zimna kawa na śniadaniu.
the hotel was clean and modern; the breakfast was lovely and the restaurant service impeccable; dinner was reasonably priced and the warm chocolate cake was to die for! the fitness facility was only an exercise bike and a treadmill in a very small, basement space; there was no matting on the floor outside the shower/sauna and it was very slippery when wet.
It was cosily and fusion. N/A
We enjoyed our five days at Modus Hotel a lot. The stuff is very friendly and helpful, there's this certain atmosphere you truly feel welcome which is actually very seldom to find in hotels. The hotel is in Varna itself, right at the city beach. If you feel like this huge party beach up of Varna, don't choose this hotel. If you feel like living right in a lively city, still only 3min away from a great beach, i would choose Modus Hotel again. No
everything really I like the hotel
All, it's an excellent hotel!!
breakfest really poor
The staffs were very friendly and I liked the interior design of this hotel, very modern and smart. Breakfast was also very good! None!
In itself Hotel, so quiet and excellent located.
everything including the location, room and staff were fantastic, like a cool london hotel. I will stay here again. breakfast could be better.
Perfect location, excellent service, great interior design.
location and comfort swiming pool to small comparing to the capacity of the hotel
Spa Dirty carpet in my room
Good location and nice attitude of the hotel staff. Execellent breakfast and nice pool (indoor and outdoor pool)
The hotel interior design, cleanliness of the rooms and public areas. The staff can improve their skills and language (english), more lounge chairs by the pool where needed.
spa, pool, sauna, fitness pool could be bigger
Nice new rooms with quality close to a 5* hotel. Small children chairs in restaurant. Underground parking. The indoor pool with warm water was very appreciated by our daughter. Diversify a little more the food.
the room was spacious and clean and I've appreciated the pool there were sparely chaise longues by the pool, insufficient
only complaint would be about the breakfast, not a very good selection, but in saying that everything else about the hotel was excellent
Made to feel very welcome - all the staff were friendly and spoke english very well.
all the staff were very helpful and friendly,the public areas and pool area were kept very clean and tidy at all times.In hotel prices were very reasonable for a 4star . at the time we stayed there were lots of young children there and they did crowd the pool.
Personal understood english, brekfast was good, bathroom is good. Hotel is good for short stay. location is wery good. hotel needs repairing, the furniture is used, it's used and it more looks like 3 star hotel not 4.
The staff was excellent!!!!!..They were so helpful especially Valentine..She helped us and we really were impressed by the way she went out of way to make us comfortable.
centre of of town No atmosfere
Good location, roof terrace restaurant/bar excellent with good food. Friendly courteous staff room service very good
value and location
The kindness of the staff and the general conditions for a short business trip. no
The hotel is fine and the staff was very nice, room service food was excellent - and about the location - well - right in the centre of varna - so we liked it and will stay there again -Just the A/C was not working properly both times when we stayed there and there was no one to fix it.
All the staff are great, spoke ok english and could not do enough for me and my partner Breakfast could of been better
close to Varna city centre with great views from roof top bar of cathedral & black sea.
Due to arrival at 02.00am hotel security was waiting and guiding me into my room. Breakfast was perfect wih personal service! Location wunderfull and I was not able to join all the facillities due to my short stay! I promised myselv to use the Dallas Residence hotel again during my next stay! More Clear signs on the access roads to the hotel !
Room was soooo pretty! Very comfortable and clean. Excellent facilities - the pool was very warm and water clean. Outdoor jacuzzi is huge. Heaps of other games - chess, pool, foosball, boardgames, tennis court. Fitness room looks good on the internet but most of the machines don't work. There are light free weights however and a vibrating machine. They don't have someone at the pool bar as they say on the description, but a staff member occasionally comes by the pool to take orders.
Dallas Residence is one of the most beautiful places I have ever seen. It has all the qualities of an exquisite, elegant and refined hotel. The whole place is like a museum! We appreciated a lot the professional and helpful attitude of everybody there, and we would like to address special thanks to the receptioner/manager who was extremy nice, kind,helpful and friendly. This is the place where we will always come back to. Just keep the good work you are doing there! You are fantastic!
the quitness Cleaningness
Airconditioning didn't work properly
central to the sights and shops of Varna / value for money there was a poor choice for breakfact on my first morning
Wireless Internet access & efficiency/friendliness of staff.
Nothing Too low quality for hotel 4**** and for other Golden Tulip hotels.
Personnel was very friendly, fast in serving and accurate, rooms were impressively spacious,restaurant had the best food I enjoyed during my stay in Bulgaria. Small TV,extremely small and old TV suitable for two star hotel!!!
Easy to find. Checking in and out was straight forward. Staff English speaking and helpful. Rooms nice size and clean. Euronews on T V in room was in French. At bar charged 2.30 Leva for 330 Ml bottle of Kamentza when on menu this charge was for 500 Ml. Did complain, staff agreed this was wrong but nothing was done about it.
the food was great; nice staff; good facilities no juice for breakfast; the elevator was too little
95% of staff were fantastic. A couple of them, I reported. when asked for something, walked away muttering. Very rude. Heard them yell at old folk in the dining room. Loved the hairdressing salon. Friendly reception area. A very bad experience in some areas. As above. Most important, I'm quiet, independent. A poor sleeper, I wanted my herbal tea in the early hours, the joy of making myself a 6 am cuppa. It could not be done, they refused me a kettle. I had to buy my own kettle. Only hotel inAlso, the fridge was actually warm, because its shut in a small cupboard. I had to get ice daily to keep my medication cold.
Location and value for money Room too warm at night, air-con did not work
room and view from 15th floor smell in the room (cigarettes)
the rooms were very nice the food was not very good i didn't feel it warrented a 5star rating there were no facilities for a hot drink after 9pm you wasn't alowed to use your own kettle in the rooms and they didn't supply one which i felt was very bad.
Hotel stuff very friendly, amazing view to sea, perfect location. Clean and big room, parking place. No terrace, not possible to open the window and breath the fresh sea air. Voice insulation between rooms very poor, and aircond can not cools down the room.
Superb location right next to beach, nice spacious rooms Breakfast very bad ( although good food, but dirty tables, no waiters to help )
Good location,easy to find, Apart from casino no other indoor fascilities.
On the good side - location, casino, big and spacious room, nice view / On the bad side - Wifi not with good quality, not too many facilities, sometimes a bit noisy as well until 1 o'clock
The location in the center of the Golden Sands Resort Area and close to the beach. The rooms were very clean and the staff was helpful. The food was excellent and there was plenty of it, with a large variety to satisfy all tastes. Didn't like the fact that room windows don't open at all!!! Long waits for the elevators. One day the elevators were out of order (all three of them at once?!) - problem was solved within a couple of hours! There was an electrical power cut another. Shouldn't happen in a 5*** hotel which it definitely isn't! More like a 3*** level European hotel. Hotel was too busy/noisy and not relaxing.
Location was great! Right on top of the beach. The surrounding area has questionable security. I had both my wallet and phone stolen, and did not feel entirely safe after exiting the hotel.
Sea view wireless internet has to be free of charge
big room,the price for room nothing,he was electricity problem and we dont have electricity 4 hours,was incredible,five stars hotel without electricity no elevator ,no air condition,you stay outside from the hotel.nice holiday
Hotel jest bardzo przytulny , czysty a obsługa bardzo miła Nie ma nic takiego co by mi się nie podobało
Rezerwowałem apartament a otrzymałem zwykły pokój
Cena podana na booking.com była niższa niż zapłaciliśmy w rzeczywistosci ! Na miejscu do ceny doliczono podatek Vat czyli cena wzrosła o 20 % !
Bardzo ciekawa lokalizacja. Blisko parku primorskiego i do morza. Bardzo dobra sieć hoteli. To nie pierwszy nocleg w tej sieci.