Hotele: Quebec

Plusy: location was excellent. staff was extremely welcoming and helpfull

Minusy: nothing

Plusy: The staff was exceptionally friendly and helpful. The room and the view were absolutely gorgeous. The turndown service with music was a special treat. We absolutely loved everything about this place!

Plusy: Excellent service and attention.

Plusy: Great location. Nice room

Minusy: Not a great view from room. Restaurant very limited menu and way over priced.

Plusy: Super location near so many things we wanted to see, the breakfast which we bought with the room was utterly amazing. Nice staff, sorbet and gelato a nice surprise. We were not fond of the dinner at Chez Muffy's. It was very expensive, limited menu and the service and food were only okay. Check in time for us was a little late , 4 pm., but they did keep our bags for us. and for the first time ever there was a floss dispenser in the bathroom. Loved the shower.

Minusy: The reason I gave the cleanliness a good was because our shower's grout lines were either in need of regrouting or a good cleaning in places. It smelled fine and I know how hard it can be to get a shower perfect being by the sea. Someone who is picky would care. We did not complain or mention to the hotel.

Plusy: Location. Beautiful building.

Minusy: The sofa bed can be better. It’s so uncomfortable that you can feel the coil of the mattress.

Plusy: Modern, Staff, restaurants, location, and extras each day made it an excellent experience.

Minusy: Encourage outdoor seating in the evenings for drinks, music or to just enjoy the weather), especially during the summer months. Not a big deal but might be a nice added touch.

Plusy: Love the ambience locations rooms food

Plusy: Lovely room. Great location.

Plusy: location

Minusy: torn sheets

Plusy: Room was first class, bathroom exceptional.

Minusy: No

Plusy: It was extremely clean & the staff was very helpful, attentive & pleasant. The location was fantastic!

Minusy: Not a thing!

Plusy: The hotel had a great location, with a fabulous staff to make our stay smooth and enjoyable. We would definitely recommend the Hotel du Vieux Quebec to friends and family. Thank to the the staff.

Minusy: Nothing that I can think of.

Plusy: Central location and easy to find, park and everything you need.

Minusy: Nothing

Plusy: Good location, very friendly staff

Plusy: The superior room we had was very clean and comfortable, and has a number of designer touches that make it seem quite special. But I think it's the friendly, helpful staff that sets this hotel apart.

Minusy: Nothing.

Plusy: Staff was very friendly and helpful with making reservations, suggestions, directions. They clearly enjoyed their work and working with each other. Location was excellent and didn't hear any street traffic in our room.

Minusy: Not a huge fan of shampoo dispensers.

Plusy: Perfect location. Everything at the hotel was lovely. Staff friendly and helpful.

Minusy: Nothing

Plusy: Staff was very friendly and helpful

Minusy: There was nothing not to like about the property

Plusy: The staff and location the lounge room, kids loved it with the board games and coffee

Minusy: Parking was in another building

Plusy: Shower head was broken. Towel rack was broken. Very expensive for the value.

Minusy: Shower head was broken. Towel rack was broken. Very expensive for the value.

Minusy: Everything was perfect.

Plusy: The beds were fabulous with three types of pillows to chose from, breakfast was outstanding with homemade pastry and a fabulous pastry chef, the staff could not have been nicer, the lounge was fabulous and we appreciated the fruit and fruit infused water and coffee machine, the bath was luxurious and we appreciated how they were so environmentally conscious with no small plastic shampoo bottles and no plastic water bottles. The location was top notch and the room was clean and quiet will definitely come back and recommend without reservation!!

Minusy: Nothing

Plusy: Great location, and very nice atmosphere and amenities.

Plusy: Breakfast was good. Staff excellent. Greeted us every morning in French and then knowing we did not speak the language well, switched immediately to perfect English. They made us feel very welome and no question was too much. Any small concern was dealt with immediately. Made our little vacation so memorable.

Minusy: We were in a suite which was gorgeous. All the amenities you could ever want. A little balcony would have been perfect, but that was not to be -- buildings are very historic and situated very close to one another. That is the uniqueness of Old Quebec City! Having said that, maybe other suites do have balconies? The area is very hilly (up and down). Did not see any pharmacies in the area. Not a lot of little wine shops either, but wine and beer is available at the gas station.

Plusy: everything

Minusy: small shower

Plusy: The staff was very friendly and helpful, and the loccation was excellent - close to everything in the lower old city. The room was modern and comfortable and parking was only a couple of blocks away.

Plusy: Staff incredibly welcoming. Really nice complimentary breakfast. Comfy bed. Quiet. Clean. Bags delivered to the room while we parked the car.

Minusy: Didn’t understand air handling system. Person showing us our room just opened our door, said “enjoy” and disappeared. Outlet next to the sink didn’t work. No valet service for car.

Plusy: Great location, very friendly and helpful staff!

Minusy: Loved it!

Plusy: IT IS A CHARMING HOTEL EVERYTHING IS JUST WONDERFULL

Plusy: Very welcoming. Exceptionally immaculate. Great breakfast(fixed us a boxed breakfast the morning we left because we were leaving before breakfast)Centrally locates. Great value!

Plusy: Beautifully restored hotel, excellent location.

Plusy: Extremely helpful staff interesting room decor Really good breakfast

Plusy: Staff was engaging and well informed

Minusy: Did not have a lounge area

Plusy: The staffs are very kind and friendly. Location is perfect. Room is not big but very efficient and clean. Breakfast has enough choices and great.

Plusy: Jorge at the front reception desk was awesome upon our arrival. There are six of us travelling together and he even assisted us with the unloading of items. All the staff here have been very gracious and the breakfast is very decadent. Even before we arrived the staff were very helpful in the booking process. They have made our stay here in Old Town Quebec City very memorable, thank you for that.

Plusy: Wszystko było idealne. Śniadanie było wspaniałe!

Plusy: Concierge excellent Desk staff very accommodating

Minusy: Breakfast a bit skimpy, hot entrees would be nice

Plusy: it was really a wonderful experience.. we loved the location, the staff was very helpful and as a bonus they have a great breakfast..

Minusy: the shower needs a hand attachment

Plusy: Our family of 6 (adults) stayed in this small and intimate hotel for 4 days. It’s an historic building with a large lounge lobby and terrace. The rooms are large and modern. The breakfast is beautiful and replenished constantly: fruit, cheeses and meats, croissants and breads, various yogurts and jams, hard-boiled eggs, cereals and a daily quiche. An automatic espresso machine operates 24-hours. The front desk never has less than 2 people ready to assist with recommendations and reservations. In the lower port district, we easily walked 10 minutes up (stairs) to the walled city for tours of the historic sites and the Citadelle. We also walked easily to various neighborhoods in the city. Day and night, the comfortable lobby was a perfect place to meet for drinks, snacks and daily games of chess and scrabble from their bookshelves.

Plusy: Room was well designed. Bed was really comfortable. Beautifil view of Chateau Frontenac from our bedroom. Easy accessiblity to rest of city. Easy parking. Services were excellent.

Minusy: We stayed on the 7th floor, and it was still a bit loud (external noise from people on the street late at night, and also some internal noise from other guests in the hallway). Wi-fi was very spotty in our room.

Plusy: The breakfast is delicious, like being back in France!

Plusy: The staff is excellent, makes every effort to accommodate your needs. Very good breakfast!

Minusy: The black color in the room, poor overall lightning in the room.

Plusy: Well appointed property in the heart of the lower Quebec City area.

Plusy: Bed and bed linens were fabulous- the hotel is situated in an ideal location, in the heart if lower town ,but was an oasis if calm snd quiet

Plusy: The breakfast was a very nice bonus to my stay. Lighting in the room was the only non 5 star type item. A central light in the center of the room (ceiliing) would be an asset.

Minusy: nothing. The stay was very nice and the location is super.

Plusy: Bed was very comfy. Staff were very pleasant and most helpful.

Minusy: Room was warm. Temperature could not be regulated from thermostat in room

Plusy: Very good location and very clean

Minusy: checking in time is a bit late

Plusy: Fantastic hotel. Old historical building with full renovation inside. New rooms, new shower cabin, clean room and bathroom, bathrobe , premium l' occitane shower gel and shampoo. Perfect staff on desk, valet parking, unlimited tea and espresso in the lobby. Location is perfect - 5 min walking distance to old town. Echo restaurant behind corner, a lot various restaurants close by. Boat excursion across road. Highly recommend and definitely will come back here

Minusy: Breakfast is little overpriced, so I recommend eat outside.

Plusy: This hotel was great. Very quiet and slightly tucked away, but a quick walk to all the action of the old city. The immediate neighborhood has a bunch of art galleries. Staff was very friendly. No complaints at all!

Plusy: Lovely stay, friendly staff. Breakfast staff very nice and pleasant. Valet was very kind and helpful. Convenient location.

Plusy: The furnishings, cleanliness, knowledgeable, polite staff

Plusy: Charming, historic but clean and filled with modern amenities.

Minusy: No

Plusy: I found the staff at the Auberge St. Pierre to be extremely friendly and helpful. They were able to provide us with information about tours that we might like as a family travelling with a twelve year old. The concierge, Francine, was especially friendly and helpful and was able to inform us of a virtual reality activity that was excellent and suggested that we go to Chute Montmercy. The hotel itself was in an exceptional location in Old Quebec City. It was close to many of the sites. So close that we could walk to many of them. I liked that the hotel took on the responsibility of parking our truck and also stored our bikes for us. The staff was very professional and the facilities extremely clean. Would highly recommend this hotel to anyone wanting to visit this beautiful city.

Plusy: Very central location and very friendly & supportive staff

Minusy: The size of the bed is for 2 persons far too small, even for my two children 16 and 18 years old, No fresh air in the rooms, windows are locked, aircondition device does just circulate the air, hence, humidity in the bathroom is quite high, it was impossible to dry the towels, thus, fresh towels have been required every day, which is not environmental friendly, price at check out was higher vs booking.com confirmation, however has been eventually corrected

Plusy: Great staff - very friendly and helpful! Beautiful room!

Minusy: Breakfast selection was not very good so we ate off the property.

Plusy: Comfortable room, great location, wonderful staff. Nice breakfast.

Minusy: We were awakened early in the morning by workmen in the next room.

Plusy: Very clean, good location, very friendly staffs

Minusy: The only thing I didn’t like was the smell of the fragrance in the lobby Everything else was perfect

Plusy: Excellent location, beautiful room and extremely comfortable bed.

Minusy: There was nothing to not like :-)

Plusy: The staff was great and they made great recommendations. The public spaces were welcoming. It is a lively hip neighborhood- no tourists and good food.

Minusy: Staff leaves at 7 and make sure you clarify if u need parking

Plusy: Location was excellent, staff helpful, overall quite clean.

Minusy: The standard rooms do not have a luggage stand, which is awkward. Lots of stairs, so not appropriate for someone with mobility issues.

Plusy: We Arellano liked the extra spaces ie kitchnette,outside garden area and the living room.Also the breakfast was lovely and worth the 12cd-front desk service was friendly and helpful.

Minusy: The bedroom was extremely small-cleverly designed it had a shower at one side and a sink and toilet at the other side of a window less than three quarters of a meter from the end of the bed.

Plusy: Great location! We were able to walk to everything we wanted to do and the onsite parking was a plus. The room was very nice and the breakfast was good, convenient and fairly priced.

Minusy: We were in one of the semi basement rooms and it was noisy in the morning because the breakfast was going on above us.

Plusy: Modern - great corresponders. Employees so nice.

Plusy: Helpful staff. Very comfortable bed. Lovely downstairs small sitting area with basic kitchen facilities. Good location to explore old Quebec City providing you dont mind a little walk (or can catch local bus $3.50). Lovely parks and restaurants nearby. Bus 800 on doorstep to visit Montmorency Falls. Highly recommend these facilities.

Plusy: It was a bit like a B&B. Wonderful staff, clean, comfortable and quiet.

Minusy: It was a bit farther from the old town part of the city than I expected. However it was close to the arts section with some good dining near by.

Plusy: We had a wonderful stay here. The owners/staff were incredibly friendly and helpful. The breakfast was perfect for us and the inn was very quiet. A great location and excellent restaurants nearby.

Minusy: n/a

Plusy: Staff is very friendly and responsive in both English and French. Enjoyed the breakfast, offering a variety of items. Bed was firm and comfortable. Location is superb, a moment's walk to Ave. Cartier with restaurants and shops.

Minusy: This is a large two-story renovated home, so no elevator. Not a problem for us, but possibly for some. Again, the staff is very helpful.

Plusy: Very bed and breakfast like in its ambiance. The neighborhood was nice and it for walkers it was a simple jaunt to the walled city! Given that the hotel is located on a main road in Quebec City it was quiet and just right for sleeping.

Minusy: Bathrooms are a little small but super clean and updated.

Plusy: Breakfast was delicious and served promptly. Staff is lovely. Clientele also nice.

Minusy: ?

Plusy: - Perfect location, just at the end of Rue St Jean Street which is one of the most important street in Quebec city. 30 minutes walk to old Quebec or about CAD 10 by Uber one way. If you plan to do Red hop on hop off tour, stop number 12 is just 4 minutes walk to the left of the hotel. - BEST FRESHLY COOKED BREAKFAST served complimentary every morning. 5 menus to choose from, we get to try 3 of them and were all SO GOOD! - Hotel rooms must have been newly renovated as it gives you new hotel feeling, bed was so comfortable, and aircon was really lifesaver as we visited during hot & humid season. - Lovely warm & friendly service by the staffs, we met Jo, Simon and Isabelle at the desk. Always eager to help making your stay as comfortable. Floor was thoroughly mopped and cleaned when we checked in (we had to wait for a while for it to dry but it was worth the wait, it is lovely to note how serious they are about cleanliness!). Jo was really a lovely owner who put his heart into his project. His handbook provided in the room gave us a glimpse on how the chateau was taken over & projected to be as it is now.

Minusy: - Mobility impaired guests may need help for access as there are stairs to climb, however this is no issue for us at all. - Thin walls and creaky floor in rooms on level 3, again no issues for us as we were so flat out after exploring the city and aren’t light sleepers.

Plusy: The location was perfect to hit so many points of interest in Quebec City. Easy to get in and loved that there was hot tea and biscuits available at any point. Staff extremely friendly and room was comfortable and clean.

Plusy: Great host and a location. In the middle of so much to see!

Minusy: Nothing, perfect.

Plusy: the staff excelent

Plusy: Location

Minusy: The room smell smoke. Unfortunatly it wasn't possible to change.

Plusy: Great location. A quick walk to old Quebec.

Plusy: Breakfast, Isabel and owner kindness, terrace, clean environment

Minusy: All was perfect.

Plusy: The very comfortable room and excellent breakfasts would

Plusy: Everything- comfort and size of rooms and beds. Staff was very helpful. Custom ordered and fresh hot breakfast was delicious. The location was perfect.

Minusy: Air conditioner was in the smaller bedroom which caused the need to leave the door open between the two bedrooms which detracted from the idea of having a separate room for my daughter.

Plusy: We had a kettle instead of just a coffee machine. The shower was amazing and the bed very comfortable. The situation was perfect close but not too close to the busiest part of old Quebec.

Minusy: Floor covering. A minor issue but a laminated floor always seems to lower the standards of comfort.

Plusy: Exceed my expectations , couldn’t ask anything more Showering was heavenly feeling , will be back for sure

Minusy: None really

Plusy: The front desk responded right away to our problems.

Minusy: We had no hot water at 5 pm for our showers. Then a little bit later we lost power in the bath room.

Plusy: Great location and very friendly and helpful staff. A lovely place to stay.

Plusy: Location is excellent. Room and bathroom were clean and comfortable. Staff are very nice

Minusy: One of the walls in my room was unfinished

Plusy: The location was good in old town. The room was clean and the staff friendly.

Plusy: The location in the lower part of old Quebec City was perfect. We were able to park our car in one of the ample parking lots nearby. The room was spacious and the bathroom was quite large. The bed was comfortable, and we enjoyed the view of the river from our room.

Minusy: The lobby was very busy.

Plusy: Really everything! The staff went above and beyond to solve a booking problem that was my mistake. Fantastic location in the heart of the old city. The bed and linens were wonderful. L’Occitane products in the bathroom. Complimentary coffee, espresso and tea available in a really lovely and comfortable lounge area in the lobby. Serve yourself wine and spirits areas accessed by a key card for convenience and again in a comfortable and welcoming lounge area. Super clean and beautifully outfitted room. The hotel restaurant was Italian and very good for dinner.

Plusy: Fantastic location in the lower city. Just 10 minute walk away from the main tourist area, but far enough away to escape the noise and crowds. Great little restaurants on the same street. Hotel is lovely and the unlimited excellent coffee was such a nice touch.

Minusy: Slightly odd odor in the main entrance, but not a deal breaker.

Plusy: The lobby and guest room were modern and beautiful. The staff was especially welcoming and warm. The lobby was decorated with contemporary comfortable sofas, open spaces with burning candles, wine bar, Nespresso coffee machines, wood and stone walls. The well-designed shower, bath and guest room were spacious and tastefully decorated. The room had a Nespresso machine, which I enjoyed. Additionally, our room had huge windows with a beautiful view. Adjoining the hotel was a restaurant with great food including breakfast (which was included with our room) and a full bar. This was a very enjoyable stay.

Minusy: Our room-included breakfast was not available until 8:00. Due to the late time breakfast was served, we could not avail ourselves of the amenity that was included with our room. There were a number of electronic devices in our room, which was nice, but it made operating the TV much more complicated.

Plusy: The free self serve cappuccino machine in the lobby was great for having a cup anytime of day! Great location. Restaurant in hotel was very good. Smaller hotel so no crowded or waiting for elevators.

Minusy: If workout facilities area important- you might be disappointed in what they have to offer.

Plusy: Bikes! No car needed. Walking distance to everything including Ferry and train station The staff, especially Antoine the bellman and Maxime the concierge

Minusy: That we only spent 3 nights.

Plusy: We loved staying at Acacias! Marie is amazing, a beautiful host - and her breakfast was delicious. Our room was perfect, quiet, very comfortable and very clean.

Plusy: Nicely located Very warm welcoming

Plusy: Marie is the most gracious host!! Our room was perfect, spacious and beautifully decorated. She thought of every little touch to make you feel at home including a delicious homemade breakfast every morning!!

Minusy: The only downside is that we couldn’t stay longer!!

Plusy: The hostess was absolutely amazing! Very nice and welcoming and she made breakfast every morning. That breakfast was delicious and different each morning. The location is perfect - nearby a bus stop where you can take a bus straight to the centre. Would definitely stay here again!

Plusy: Easy to park in the street, confortable bed, super nice host with amazing home made breakfast, very clean!

Minusy: Shower is very tiny, so is the bathroom with no much space to put our stuff...apart from that would definitely stay here again

Plusy: We arrived later than 6pm, Marie left us a message and instructed us how to get in at arrival night. She set up a breakfast for us in the next day morning. The breakfast was great! It made us feel we were in our own home! She was so nice to explain everything around the city. The third day I left quite early (around 6am), Marie even had a breakfast table setup and got coffee, fruit etc. prepared for me! That was so kind! Great thanks!

Minusy: Marie might want to consider to update in-room notice and instruction sheet. Something (coffee for example) are listed and priced but Marie provided them for free. It could make people feel better to remove those free items if Marie is not charging!

Plusy: Cleanliness and comfort, super host

Minusy: One room without AC

Minusy: Breakfast was good different every morning cooked by the hostess

Plusy: Very nice host. Excellent customized breakfast.

Minusy: The smallest room called “Queen room with sofa bed” does not have a sofa bed.

Plusy: The owner was quiet nice and flexibel. We arrived one hour to early and it was no Problem. We could park the car in front and could travel Quebec. The Breakfast was nice.

Minusy: I guess, the parking slot in front of the house was not free. The guidelines local were a bit different to the booking Description. Bit overall it was fine

Plusy: Perfect location!

Minusy: Lots of stairs.

Plusy: Staff,location, food, cleanliness all great

Minusy: It did not have an elevator which was alright but I have a bad leg.. made a little tough but everything else was fine.

Plusy: Location and quaint architecture.

Minusy: Nothing

Plusy: One of the best hotels we have ever stayed at compared to many throughout the world. Will be staying long term when I decide to write my book. Room, location and of course the staff were outstanding. wE REALLY WERE GUESTS AND ARE NOT BEING PAID FOR THIS REVIEW. Also, this is the first review we have ever done. COMPUTERS ####%^^#@@#$%!!!

Minusy: HAVING TO CHECK OUT

Plusy: Central location, authentic decor, friendly staff! What not to love? We will be back for future visits. Thanks!

Minusy: No elevator, no door for the separate shower

Plusy: The room Was beautiful, the staff was friendly and the breakfast buffet was exceptional. We received coupons for a free ice cream and discounts at the hotel restaurant. What a nice little bonus!

Plusy: Location immediately adjacent to Artist’s Walk and excellent restaurants within a two-block radius. Rustic room with very comfortable bed and all the services needed. Breakfast just OK - would go next door next time.

Minusy: Breakfast. An instruction card for the telephone, especially to call Reception when one has a question.

Plusy: Excellent location in old Quebec City and yet a quiet room.

Plusy: Great location! Comfortable bed!

Minusy: No croissants at buffet breakfast!

Plusy: Good location; interesting room designs

Minusy: Third floor room, no elevator, insufficient room cost discount for the effort involved in getting to/from room

Plusy: The room met all my expectations. The room was clean and had everything you need. The Staff was pleasant and helpful. The location of the hotel was excellent. Also, although we were right down town in the Old City the room was quiet.

Plusy: Great location and staff.

Plusy: Lokalizacja i antyki.

Minusy: Stairs were difficult.

Plusy: Great location in old Quebec City on s quiet street. Lovely B&B style and the staff was sweet, welcoming and helpful.

Minusy: The breakfast is continental style and could have had a bit more to offer.

Minusy: Liked everything

Plusy: We loved our room and the staff. The Courtyard was beautiful and we slept very well!

Plusy: Location

Minusy: Liked everything

Plusy: The older lady that greeted us.... was wonderful. Location was very good.

Minusy: Breakfast was poor. Croissants were grocery bought( in Quebec?), poor quality. Minimal room amenities. No conditioner, no paper or pen(?).

Plusy: This is an old hotel but it was very comfortable and quiet. Staff was lovely. Great location in old Quebec

Minusy: Bathrooms are a bit small.

Plusy: A beautiful little hotel, just steps away from Dufferin Terrace and Chateau Frontenac! The location could not have been more perfect for our stay. The breakfast was yummy and the staff was so accommodating! We had the economy room, which was very cute and comfortable. The room is on the smaller side, so probably ideal for one person or a couple, but we didn't need a lot of space. There is no parking on site but the staff helped us find a garage for about $20 CAD per day. It was also very quiet.

Minusy: Location, friendly staff

Plusy: The staff was friendly and helpful. Breakfast was 'European style" (small portions, carb heavy) but it was presented beautifully and was tasty. The Air conditioner was efficient and quiet.

Minusy: Larger glasses at breakfast for juice/ water would have been nice. It was a pretty historic boutique hotel within walking distance of everything. We would not stay there again just to try another.

Plusy: Cały personel był bardzo miły i przyjemnie się z nimi obcowało.

Plusy: Personel hotelu bardzo profesjonalny i pomocny, a lokalizacja jest blisko do większości atrakcji turystycznych. Jest to hotel z historią.

Minusy: Żaden

Plusy: Lokalizacja Uprzejmy personel

Minusy: zatkana wanna Brudne półki w szafie

Plusy: Wszystko było super, warte swojej ceny, doskonała lokalizacja

Plusy: Great location. Friendly staff, great restaurants and bar area.

Plusy: Great staff & wonderful buffet brunch!

Minusy: High prices

Plusy: Location is excellent. I was upgraded to a better room since it was available.

Plusy: Location location location

Minusy: The rooms and bathrooms are small The choice of wine from the gold floor very limited

Plusy: The style of the rooms and outdoor pool area

Minusy: I arrived around 7pm, checked in, entered room that was not clean, appeared to have another guest - unmade bed with comforter on floor, TV on, used towels, & trash in room. Then waited 30 minutes in the lobby for another room, which was not as nice.

Minusy: GREAT hotel in a great location!!!

Minusy: Bar staff was rude, room and bathroom were small.

Plusy: Beautiful and historic, friendly and classy. A must stay when in Quebec City!

Plusy: The quality of services and facilities is exceptional - without being stuffy.

Minusy: I can't think of anything!

Plusy: BREAKFAST BUFFET WAS WONDERFUL RECEIVED COMPLIMENTARY BREAKFAST DUE TO UNSIGHTLY CONSTRUCTION OUTSIDE OF ROOM. A RESORT OF THIS REPUTATION SHOULD MAKE IT CLEAR FROM THE BEGINNING THE CONDITIONS SURROUNDING THE ROOMS. A VERY SIGNIFICANT DISCOUNT SHOULD BE OFFERED TO THOSE WILLING TO HAVE A MEDIOCRE EXPERIENCE. WAS VERY DISAPPOINTING.

Plusy: Fantastic location and beautiful historic property. A high class old world experience. These are the things that you are paying for.

Minusy: The amenities were not commensurate with a hotel of this caliber and price. Rooms were well appointed but quite small. Bathrooms were even smaller with no bathtubs since the remodel.

Plusy: Bardzo wygodne łóżka i poduszki. Super czyste. Wszystko w odległości spaceru w Vieux Quebec.

Minusy: Ograniczona ilość miejsca w łazience. Ręczniki, nie chłoną wody, bo miały zbyt dużo płynu do płukania.

Plusy: The room was very clean. Location was perfect for our trip.

Minusy: The room was small and dark. Tea and coffee in the lobby were not hot.

Plusy: location and the history of the building, restaurant below.

Minusy: there was a wine bottle and a bottle of water we thought them to be complementary. they were not!!! Slightly expensive but considering the location and the history, one may say its worth it.

Plusy: Very convenient to old town right in the heart of it

Minusy: Pull out sofa couch was not comfortable.

Plusy: Location is second to none. The staff are so helpful and very keen on pleasing their patrons. While parking is not on site, it is very close. Loved our stay. The bed is comfortable. Shower is fabulous.

Minusy: Nothing.

Plusy: The location of this inn is absolutely amazing. A great view of the St. Lawrence River, Old Quebec, and the chateau across the street. Staff was very friendly, and the bathroom was excellent.

Minusy: The bathroom door was transparent. Walls are very thin.

Plusy: breakfast downstairs at the cafe was AMAZING

Minusy: THE best!

Plusy: Great location close to everything - attractions, river, restaurants, and shops! Although it is very busy, any noise that can be heard in your room (if facing the Frontenc) is all done by 11 pm, if not earlier. That said, I was surprised it was not noisier. Loved the window seat and being able to open the window, and have a drink in the room and rest your feet before heading back out. Comfy bed, great shower, and good air conditioning!

Minusy: Pedestal sink (no vanity), a bit inconvenient for applying make up and placing toiletries.

Plusy: Superb location ...

Minusy: Very strong cleaning product that lingers in the air. Almost like a bad cologne. When you walk into hotel it was very noticeable or perhaps I’m just sensitive to bad smells

Plusy: The view was amazing

Minusy: Lots and lots of stairs! The floors weren't very clean

Plusy: In a great location right in the heart of the old town. The room was beautiful and comfortable. It had the most amazing shower I've ever used, with 4 different types of water flow! Very close to tourist sites and restaurants.

Minusy: Google Maps took us to the street behind the hotel, so it was a bit tricky finding it initially. The facial tissues were really scratchy. No lift.

Plusy: The location was perfect!

Minusy: Parking was a challenge. It's was a 15 minute walk to a public parking

Plusy: Location was amazing, very clean and comfortable!

Plusy: Modern and clean

Minusy: The bathroom was too small

Plusy: Shower

Minusy: Air conditioners VERY LOUD!

Plusy: room was clean that was the only good part

Minusy: for $300 us a night it was a box room. It was a disgrace to charge such a rate I am contacting Best Western

Plusy: They had free shuttle to Old Town and the driver was friendly and entertaining. He told us about the various sights along the route and in Quebec City in general, which added much to our experience.

Minusy: Far from Old Town.

Plusy: We had a great experience in Quebec City.

Plusy: The hotel was nice and new

Minusy: Nothing

Plusy: Staff is great! Cofeee is free and awesome. Restaurant on site has phenomenal food and great value for money. There is a gas station nearby and there is a 24hour gym included as well. There is also a few goo Italian and French restaurants and a pharmacy that is a 2 min walk from the hotel and parking is free! Loved our stay here. Rooms are big and modern with a patio and the staff is awesome.

Minusy: A bit noisy on long weekends

Plusy: Upon checking in the young lady at the front desk was super nice, answered all the questions that we had, exchanged currency for us. She told us about the shuttle into downtown what buses to catch. She made us feel very welcome into such a wonderful city.

Minusy: There was nothing that my wife and I did not like.

Plusy: Comfy beds, modern decor, nice bathroom.

Plusy: It was a comfortable place and the food was excellent.

Minusy: Knowledge of the staff about where things were in the atra

Plusy: Staff was helpful, however rooms a/c did not work properly. Called about it and they said yo play with it but did not help. Also booked two queens and ended up in double bed cos not sleep well as a result...overall not happy with stay...

Plusy: The shower!

Minusy: The restaurant are not family friends

Plusy: Excellent location. Once car was parked very nearby everything was in walking distance. Comfortable quiet room.

Minusy: Wifi was spotty

Plusy: Room clean and nice furniture

Minusy: It will be better if breakfast includes hot eggs and bacon sausages

Plusy: The bed was good (king size), hotel had lots of character and close to Restaurants and shops and sites.

Minusy: The room was not very spacious, no where to sit except the bed and no table except the desk and the bathroom was minuscule! Not enough pictures of the room to make an educated decision.

Plusy: location was great and experience was wonderful

Plusy: Close to everything

Minusy: Parking is offsite not included in price

Plusy: Great location - park the car and walk for the entire stay. Very quiet. Excellent staff on the desk and in the breakfast room. Spotlessly clean.

Minusy: Nothing!

Plusy: Good location!

Minusy: Good but needs improvement- the room has wood paneling which makes it too dark! Table cloth with plastic cover in the dinning area looks terrible! No bathroom in the reception area!

Plusy: Location, Staff, Quiet, Clean, Outstanding Breakfast

Minusy: Not a Thing!

Plusy: The lady at the front desk was more then helpful considering I don’t speak French. She did an amazing job and was really nice!

Minusy: It was great! Just wish I had more time there.

Plusy: Charming old building, terrific location, close parking, helpful staff, nice breakfast

Minusy: No window in our room.

Plusy: Beautiful, historic building in great location. Staff tried to be helpful. Breakfast was good.

Minusy: NO RELIABLE WIFI in room for entire stay. Since we had work from the office to do during our stay, this was a serious problem.