Hotele: Orlando

Plusy: Food Court i basen lazy river

Minusy: Małe pokoje

Plusy: Przyjazny i pomocny personel z wieloma udogodnieniami

Minusy: Hotel nie ekspresowe pass

Plusy: Baseny są niesamowite.

Minusy: Nie usiąść restauracja na miejscu.

Plusy: Dobre dla rodzin. Łatwy dostęp do parku. Hotel na park rozrywki.

Minusy: Umywalka przeciekał ale zwracali uwagę na szybko.

Plusy: Every vending machine only had dasani (water shouldn't go "tttssstt" when you open it, they put tons of salt in it to make you more thirsty on top of other ingredients) I told them everything was sold out and they actually brought me complimentary sodas a couple different ones, honestly made my trip because i had checked 7 different vending machines. They also checked everyone's temperatures as well daily

Minusy: Nothing really

Plusy: Everything

Minusy: It wasn’t nothing I was unsatisfied with.

Plusy: location and cleanliness

Minusy: price

Minusy: I did not recieve the florida resident discount and overpaid

Plusy: Food court was ok. They did regulate guests by taking temps.

Minusy: Lazy river closed at 6 while pool was open late.

Plusy: We loved the location, activities, bar, and restaurant.

Minusy: There was a leak in the rooms ceiling, and the staff that works here is ridiculously rude and housekeeping stole our belongings and we had to chase them down to get it. Front desk was no help and refused to look at the computer before giving us incorrect information for what we paid for. Very unfair for what we paid $300 for. Not worth it at all.

Plusy: Tuż przy Universal Studio

Minusy: Ciagle coś nie działa najpierw system wiec nie można było zrobić check in nie działały bramki na parking następnego dnia żnow nie dział system wiec nie można było dorobić drugiej karty do pokoju itd przez to bardzo duże kolejki do recepcji i strata czasu.

Plusy: Baseny i przestronna silownia, pokoj czysciutki , hotel bardzo ladny i fajnie polozony, bardzo polecam !!

Plusy: Czystosc, super baseny, wyzywienie plus sklepiki w hotelu. Pokoj tez bardzo czysty i przestronny.

Minusy: Nie mam zadnych zastrzezen

Plusy: Location and shuttle service to the parks.

Plusy: Clean. Close proximity and free transportation to parks

Minusy: Extra fee for parking . No bathroom fan

Plusy: Clean. Staff very friendly.

Minusy: Obsługa w barze sushi bardzo powolna

Plusy: Lokalizacja jest świetna. Krótki spacer do Universal/City Walk. Personel był pomocny. Piękny hol hotelowy i teren.

Minusy: Pokój był imponujący jak na tę cenę, ale nie za bardzo czysty. Znaleźliśmy włosy w pościeli. Obsługa i jedzenie w restauracji był poniżej normy.

Plusy: Must stay while at Universal! Easy boat ride or walk to the parks. Highly recommend.

Plusy: The location is terrific. The view to the garden made me feel as if I was in a South Asian Country. The room decoration was beautiful, but the doll depictured in the painting made my wife a little unconfortable at night, lol.

Minusy: We only used one of the beds available, but before the check-out we searched the room to make sure we didn't forget anything. What a surprise when we found some trash under the bed. Other than this little slip, the experience was wonderful.

Plusy: great experience

Minusy: no

Plusy: Company cancelled my hotel days after booking

Minusy: I actually got my room

Plusy: Location and quality

Plusy: Having the Express Pass to the parks

Minusy: Had spider in room

Minusy: I got sick with the food in the restaurant

Plusy: The hotel was beautiful. Really nice pool and the ferry right to Universals city walk.

Plusy: The "feel" of this hotel is unmatched. It really feels like you are on vacation. We come here again and again.

Minusy: The new sushi bar is beautiful and cozy, but the sushi is not good. We have always loved the sushi here and we were looking forward to it this year, but it was very disappointing. The rice is overcooked and not seasoned. The chicken "tempura" is not tempura- it is breaded like chicken fingers and tough. We didn't take off any points and it doesn't change our opinion of the resort, but we are hoping that they fix the problem so we can enjoy it next year. Also, the eggs at the buffet are not fresh cracked eggs. They are clearly powdered form or from a carton.

Plusy: Express passes, room amenities

Minusy: Very satisfied

Plusy: Everything. The location, amenities, perks for Universal theme parks.

Minusy: No

Plusy: The distance to the room was crazy and the room was very small. We came despite the health risk as we were told our room would be upgraded and cleanliness standards were raised. Nobody wore gloves and our room was not upgraded and the rate was not reduced. We wont stay again.

Minusy: Lower rates. There was no advantages to staying here. They offered $300 for 2 tickets to universal for 4 hours. Thats a crime. We refused.

Minusy: Opłata klimatyczna oraz opłata za parking wysokie

Minusy: Opłata za parking!

Minusy: Pościel brudna początkowo

Minusy: Wszystko było dobrze

Plusy: Wszystko

Plusy: Wszystko było wspaniałe

Minusy: u nich nic złego do powiedzenia

Plusy: Przyjazna obsługa, czysty i przestronny pokój. Niedaleko od atrakcji. Dużo miejsca do parkowania.

Minusy: Zbyt wiele osób palących na terenie hotelu.

Plusy: Podstawowy. Czysta, ale nieco stary. blisko do Disney World.

Plusy: Bardzo czysto!

Minusy: Słychać wszystko z pokoi obok ciebie.

Plusy: Przyjazne dla dzieci, wspaniały basen, ładny układ pokoju

Minusy: Prysznic nie działał prawidłowo

Plusy: Dobry stosunek jakości do ceny. Duże, komfortowe pokoje i apartamenty.

Minusy: opłaty klimatyzacyjne

Plusy: Rooms were clean and divided so someone could sleep while another could watch TV. WiFi great!

Minusy: $12/night parking fee $25 Hotel fee with tax - For what?

Plusy: The location, pool, room sizes and ease of parking were exceptional. Hotel looks brand new and is immaculately clean.

Minusy: The water pressure in our room was very weak.

Plusy: The villa was clean and decorated nicely

Minusy: The traffic was insane and valet was understaffed. Bell hop was clearly overwhelmed with the staffing issue and was less than personable. The lines were horrible. Quite simply an understaffed and chaotic nightmare

Plusy: We stay at this resort every March, we love the property and especially the pool for our kids. This time around our room felt dirty... there was sticky stuff all over the carpet, as well as a musty smell. That is my only complaint.

Plusy: Beautiful facility

Minusy: The food market and Italian restaurant. Staffed by unfriendly and unhelpful people, and wildly overpriced. Thumping music outside - pretty low-rent parties. I wouldn’t book here again.

Plusy: I was very happy I was not asked to be a timeshare owner. Check in was very smooth and hassle free

Plusy: Pleasant layout

Minusy: Larger hotel than I care for

Plusy: good location, excellent service and staff super friendly

Minusy: the corona virus which caused no end of problems for the rest of the holiday. Hotel handled it very well and only charged us for what we used.

Plusy: Nice pool and hot tubs. Great bar staff too.

Minusy: The rooms are a little "tired" and could benefit from a refurbishment.

Plusy: Pool

Minusy: Outdated

Plusy: Pool area

Minusy: First room had a soaked floor from either a faulty AC unit or mini-refrigerator. Additional Fees/taxes were unavoidable for everything at the resort. Nothing else within walking distance.

Plusy: Room was very nice, very clean.

Minusy: Ice machine did not work on my floor, wait staff by pool was a bit slow. Overall great experience.

Plusy: No hidden horrors- very good standard.

Minusy: That some of the facilities were closed due to being low season

Minusy: The hallways/corridors were filthy. There was debris on the floor that was not vacuumed or cleaned up during our three day stay.

Plusy: located in excellent area for businesss meetings

Minusy: a bit pricy for dining since no continental breakfast provided

Plusy: We attended a conference that took place at the hotel and surrounding area. Very convenient location and we have stayed there many times.

Plusy: The pool was great and also the gym is well equipped. Mainly I taught that is more romantic this hotel since we had our honeymoon there

Minusy: It's location is far from all attraction except Disney World since we had a free shuttle and we spent alot of money in Taxi .

Plusy:

Minusy: The air conditioning was to cold. Had to turn it off completely in the room but the hotel itself was like a freezer. The breakfast was poor, no hot milk and the food very havy for the health. Only some fruits like bananas were ok.

Plusy: It was all right. I would not return.

Minusy: The furnishings are rather old-fashioned and overwhelming.

Plusy: Friendly staff

Minusy: Keycards - kept had to return to reception who blamed my mobile phone as cards did not always work

Plusy: The room was great, the pool was excellent (we had better time in the pool then in Disney World ( summer heat in Orlando is a killer)).

Minusy:

Plusy: The swimming pool

Minusy: The staff on the desk only spoke limited english being mainly spanish speakers and it was very difficult to communicate.

Plusy: Muzyka

Plusy: Przyjaźni ludzie

Plusy: Loved the entertainment at the pool and the beach club restaurant! Great convenience store on property, friendly staff, good food and service!

Plusy: I like that it was close to the things we wanted to do

Minusy: For the money the rooms and bathroom was pretty basic

Plusy: Great location. Room key is Express Pass! On the expensive side but that Express Pass is everything!!

Plusy: Pool and pool bar was great. Loved the large bathroom with 2 sinks. Our coffee maker stopped working and they immediately replaced it. Service was wonderful!!! Kitchen restaurant really good.

Minusy: Nothing, loved it and will be back.

Plusy: Location was so close to Universal Studios

Minusy: Nothing, stay was impeccable

Plusy: Everything about this hotel was great

Plusy: Location

Minusy: Poor value, no adjustment in price for reduced services

Plusy: The location to Universal parks can't be beat - it's the closest one and the walk to Universal Studios is 5 minutes.

Minusy: The rooms, especially bathrooms, need an update. Carpet seems worn out/dated. The bathtub has traditional tiles and there was mildew in the grout. For the cost & hotel star level - I think they should update the bathrooms. Room itself was good.

Plusy: Location and the fastpass

Minusy: The restaurant could be better

Plusy: Proximity to the parks

Minusy: The rooms were just an average room with an above verge price

Plusy: Location near Universal.

Minusy: Cleanliness of bathroom.

Plusy: Proximity to the parks is second to none, very convenient.

Minusy: Not as much character as some of the other on-site hotels.

Plusy: Lokalizacja

Minusy: Zapach pleśni

Plusy: Bliskość do Universal

Minusy: Obiekt wygląda staro i potrzebuje nowych farb i retuszu.

Plusy: Lokalizacja

Minusy: Nie kuchenka mikrofalowa

Minusy: Zbyt drogie jak na koszt

Minusy: Brudne przestarzały i poduszki. Pachnie pleśnią w pokoju.

Plusy: Było bardzo blisko do Universal Studio

Minusy: Autobus do Disneya było ograniczone jakoś

Plusy: Wszystko było super!!! Na pewno wrócimy wkrótce ...

Plusy: Romantyczna - najbliżej położony hotel do Universal - obsługa była doskonała.

Minusy: Nic nie

Minusy: Woda pachniał jak siarki. posadzki wymagały wymaga aktualizacji.

Plusy: Linda jest bardzo przyjazny i gościnny. Dziękujemy!

Plusy: Wygoda do Universal Studios

Minusy: Nic nie

Plusy: Lokalizacja była świetna względem Universal park

Minusy: karalucha i długie włosy pod prysznicem, Poprosiliśmy o zmianę pokoju i nic nie było dostępne Pokój był brudny I obsługa przyjechaliśmy zimno

Minusy: People everywhere not wearing mask. People at the pool not social distancing 3 young guys I'm sure under age running around pool deck and recklessly diving in the pool almost hitting people in the pool.

Plusy: Very close to attractions.

Minusy: Our ac wasn't working properly the first night. But was fixed quickly the next day by the time we returned to the room. Also the price for the room should include the parking, not a nightly charge for parking.

Plusy: Everything!!!!!

Minusy: No

Plusy: It was pretty quite for it to be at the entrance of universal studios... probably because of COVID-19

Minusy: The kid pool and the splash pad weren’t really clean... the pool has a lot of leaves and dirt in it... and so did the splash pad... the ice cream shop located inside of the hotel was another thing I didn’t like... my son was excited to get candy from there but the gummies were very hard and discolored like it has been there for quite some time...

Plusy: Nothing

Minusy: Corona excuses. No room cleaning. No pool open when all other hotels were. Old looking and needs update.

Plusy: Staff was excellent.

Minusy: Paid parking.

Plusy: Everything was great. Close to parks, great customer service and nice clean comfy rooms.

Plusy: Location

Minusy: No amenities

Plusy: Loaction to Universal

Minusy: They charge a ridiculous amount for parking! The beds were AWFUL! The most uncomfortable bed I have ever slept in and I stay at a lot of hotels!

Plusy: Location

Minusy: A hotel that charges its own guests a fee for parking is ridiculous! And then to charge $25 is TERRIBLE! Also, the rooms were musty smelling and the sheets did not even fit the mattress!

Plusy: It is less then a mile to the parks and you don't have to take a shuttle. There is a shuttle if you need it. The hotel staff was very nice and it was a great price.

Minusy: With it being during COVID it would be nice to have extra towels, soap and a garbage bag. There was not housekeeping.

Plusy: It’s location relative to Universal Studios Orlando Resort. Absolutely nothing else.

Minusy: Had to switch rooms at 11pm at night due to toilet not working. Staff wouldn’t answer room service phone at all any time we tried calling. Had to go to multiple floors to try and get ice...almost all of the ice machines were not working. Staff rude

Plusy: Good view in the room of the hotel and comfortable room!

Minusy: They did'nt charge the booking price but rise the price per day.

Plusy: The location is fantastic - very convenient. The facility is large and accomodating. Overall a very good value for money.

Plusy: convenience to Universal and Disney, excellant service from every one, very nice, clean hotel. Excellant breakfast buffet, comfortable beds, very nice room, large bathroom

Minusy: The fact that guests had to pay for parking

Minusy: It is fairly pricey for having to pay for a room and then a 12 dollar a NIGHT fee to park. We also couldn't get out of the parking lot because the computer system was down. WE wasted an HOUR trying to leave the parking lot to get to our destination, since we could not get through the gate with out room key.

Plusy: It was very clean!!The whole hotel was very clean and neat. The hotel staff was very nice and friendly.

Plusy: Piękny hotel wewnątrz i na zewnątrz z pięknymi widokami

Plusy: różnych udogodnień, które oferuje

Plusy: Lokalizacja jest w pobliżu wszystko co można sobie wyobrazić.

Plusy: Przyjazny personel

Plusy: The hotel was beautiful!

Minusy: I chose a hotel IN LAKE BUENA VISTA, but this was not near LB.

Plusy: Everything you need is there like pool,spa,restaurants,transportation,ect.

Minusy: The restroom door in my didn't lock.

Plusy: Staff was amazing and cleanliness of the room

Minusy: Room service was late and poor service

Plusy: The market and the heated pool.

Minusy: My room 1204 did not have working AC, I couldn't move rooms because my mother is handicapped and needed for me to be next door to her. I did make a complaint with Hyatt. I now have a sick child (asthma) bc the room became too stuffy.

Plusy: Staff were very accommodating. Location was easy to get to and from the interstate.

Plusy: Excellent Hotel!!!great location!!

Plusy: Nice

Minusy: Parking fee was very high

Plusy: Great views amazing pool and the second pool is very private. The staff were all amazing and very helpful. The bed was extremely comfortable and the room was amazing with the floor to ceiling windows.

Minusy: We had a balcony room and the light that was in the wall flickered the whole entire time preventing us from leaving the window open to enjoy the view. There was one roach that we seen run under the couch when we placed our stuff on it. And the bathroom wouldn't stop filling the whole time we were there which was very bothersome when trying to sleep.

Plusy: Hotel elegancki i cichy pokój

Minusy: Brak

Plusy: paying for parking is not right

Minusy: Room nat as comfortable as i would of liked and food at the market was expensive for what you got.

Plusy: My family loved everything. The place was amazing and all the staff were great very friendly people. Highly recommend this hotel and will return for sure!

Plusy: The property is beautiful

Minusy: Only problem is we are charged a resort fee but a lot of the “resort items” spa and gym are closed due to the virus

Plusy: Wszystko

Minusy: Łóżko było twarde jak dla mnie.

Plusy: Nie ma skarg, ale jedno ale będę na żywo

Minusy: Spacer do i z garażu

Plusy: Cena

Plusy: Eleganckie proste komfortowe

Minusy: Nie miałem żadnych problemów

Plusy: Lokalizacja

Minusy: Brak rozrywki dla młodych i starszych dzieci

Plusy: Customer service

Plusy: the view from my room at the resort,

Minusy: we had to park in the garage and it was behind the building , and there was no luggage cart and we had to walk extremely far with are stuff and make several trips to the room. only one restaurant was open and we kept smelling Burt pizza, the hallway on my floor smelt like marijuana , I was not happy here

Plusy: Place is beautiful

Minusy: Nice

Plusy: It was beautiful & clean. The customer service was A1. This will be the only hotel I stay at from now on!

Plusy: Love the pool area of property

Minusy: The rooms where really hot had to bring my own fan

Plusy: The pool area was immaculate. The beds were comfortable.

Minusy: The parking garage is a long walk to the elevator.

Plusy: Nice and clean

Minusy: No coffee maker in the room..c’mon it’s 2020 . What decent hotel room doesn’t have a Keurig

Plusy: The steps they took to make sure we were safe

Minusy: No

Plusy: It’s gorgeous and if everything had been opened up you’d never have to leave it. It has so much. Too bad most of it was closed

Minusy: Very rude deli worker. Ripped me off for a pizza - phone in room didn’t work and had to ask more than once for towels Housekeeping doesn’t come in rooms so you don’t get anything

Plusy: 100% A+++++, fantastic hotel all the way around! I highly recommend! Orlando at its finest. Great vibes, everything is always clean and new, all the amenities, one doesn't even need to leave the property. Forget all the res, now try the best!

Minusy: No!

Plusy: Smooth check-in. Great location. Very clean. Comfortable beds.

Plusy: It was clean

Minusy: finding the more I travel higher end hotels don't acomidate guests like more average hotels. after traveling 12-13 hrs and you arrive say at noon you have to wait till 6 to check in?it's 50$for an hour extension I never had a problem or charged at any oth

Plusy: clean room, friendly staff

Minusy: Internet access to be paid

Plusy: everything

Plusy: My stay ended.

Minusy: The bathroom was sadly coming apart. The shower was for a wheelchair and the wall tiles were partially coming ungrouted and off the wall. There was mildew in the grout. Long hairs were stuck to the shower curtain. Yellow urine stains were on the toilet basin and floor. It was disgusting...I trully was disappointed for having paid $165.00. Totall rip-off.

Plusy: The ambience was good,

Minusy: The potable hot water system appears to be running too hot.130f appears to be more than adequate to avoid scalding of the guests.Talk to your local ashrae Chapter who rented space for a meeting August 19 Please trim the vegitation at your signs at roadside to clearly show " hotel "

Plusy: I liked that it was very close to the Orange County Convention Center.

Minusy: For the price I was paying the walls of the rooms were very thin I could hear everything going on in both of the rooms around me.

Plusy: Location

Minusy:

Plusy: Every hotel employee I came into contact with was courteous, respectful and they went out of the way to answer every question (like directions to other places) that I asked.

Minusy: The tatoo convention that was next to our convention was somewhat distracting, but it turned out to be quite a conversation starter among our other conventioneers.

Plusy: The hotel elevators were wonderful! No wait and never crowded, even though it appeared the hotel was near/at full occupancy.

Minusy: Nothing.

Plusy: Bed firmness was excellent - good nights rest.

Minusy: Odor of sprays used for cleaning linger too long. No windows that open for fresh air. Bathroom vent appeared to circulate air and not exhaust.

Plusy: Clean

Minusy: No blankets in the room

Plusy: During this pandemic I was skeptical about visiting and staying at a hotel. But Sapphire Falls made me feel really comfortable about staying there during these times with my at risk mother and 2 yr old daughter. Location was super convenient. I’ve stayed at Hard Rock many times because of the fast passes but during these times, this hotel was perfect!

Minusy: Microwaves not in rooms.

Plusy: The staff was awesome. The hotel is beautiful...we go there every year for our family vacation. We were walking distance to Universal studios and City Walk. Overall experience was great!!!

Plusy: Impressive lobby , lovely pure cotton sheets and towels , can request a kettle to make tea

Minusy: No complementary bottled water on first night but could have a jug of water delivered V inflexible staff even in a practically empty hotel ....

Plusy: Beautifully decorated. Professional staff. Very close to universal.

Plusy: Early park entry perk. Attractive, comfy room. Great front desk staff. Great Universal gift shop.

Minusy: Pool too shallow. Drinks not made with fresh ingredients.

Plusy: Eveything--very quick and easy check in. Very polite and helpful staff.

Minusy: The bathroom is nice but a weird setup--there's no way to not make noise and wake up the other person in the room.

Plusy: From the minute we arrived, we were treated amazingly. The property and room were exceptionally clean! The pool area was relaxing and clean. My biggest thing... the MOST comfortable bed and pillows I’ve ever slept on away from home.

Minusy: Would love a microwave in the room

Plusy: Położenie hotelu super, jeśli chcemy korzystać z atrakcji w parku Universal Orlando. Transport taksówka wodna bezproblemowy, szybko i sprawnie możemy przemieścić się do hotelu i ponownie wrócić do parku. Dodatkowe udogodnienie to wejście godzinę przed otwarciem parku Studio Universal.

Minusy: Brak śniadań.

Plusy: Great experience all around!

Plusy: The staff has been very welcoming. As a parent of two I wanted to feel comfortable and safe during the epedimic. I felt both and did see all the patrons following the social distancing requirements. The pool was fantastic and my boys would live there if I let them. Bryan waited on us and went above expectations to make us feel relaxed. Ken at the bus route coming from City walk escorted us kindly to the correct bus during a rain storm. Tasha served us at the downstairs restaurant and we talked as if we knew eachother for years. Thank you!

Minusy: NOT A THING.

Plusy: Our dining experience was world class. We loved the hotel restaurants. Our room was so comfortable and the view was beautiful. We loved the water taxi and the close proximity to Disney Springs and Universal.

Minusy: No complaints.

Plusy: Każda rzecz

Minusy: Wszystko było bardzo miłe

Plusy: Podobało mi się wszystko

Minusy: Co mi się nie podoba toże nie działa klimatyzacja, ale szybko ten problem został rozwiązany, ale poza tym naprawdę nam się podobało i dzieciom też

Plusy: Lokalizacja w centrum

Plusy: zabawy park wodny

Minusy: Nic nie

Plusy: Nic nie

Minusy: Wszystko

Plusy: Bardzo przyjazny dla dzieci. Centralnie położony, do wszystkich i-drive. Przyjazny personel. Wybór oferty dla wszystkich grup wiekowych.

Plusy: Zawsze było coś do zrobienia

Minusy: Kuchenka mikrofalowa w każdym pokoju

Plusy: Laying in bed

Minusy: Alot

Plusy: It was the worst I have stayed in it had an odor refrigerator didn’t work most amenities broke

Minusy: The waterpark

Plusy: The location and the water park.

Minusy: This hotel was in a good location but the rooms the hallways the whole resort was nasty and mildew smelly, would not recommend this hotel, floors looked like they had never been vacuumed, paper and trash thru out the hotel. Also the resort fee was pricey.

Plusy: Nothing.

Minusy: Everything. Trashy. Rude staff. Dirty rooms.

Plusy: Water park is pretty big. Lots for kids to do. Grounds were well kept, rooms could be a little cleaner.

Minusy: Very crowded. The hotel fee is $46 not $32 as advertised. Overall great deal for a family trip!

Plusy: Pool area was amazing!

Minusy: I didnt like the rooms! i think they should improve their cleaning and maintenance! The air conditioning didnt work, about 10pm they changed the air conditioner on the room instead of moving us. Didnt get fresh towels on the 2nd day. But overall not bad.

Plusy: Kids enjoyed the pools and the slides that were open (some weren’t)

Minusy: No TV remote. Bugs in room. Lack of staff response.

Plusy: The water park & pleasant staff.

Minusy: Rooms where not worth the price. Broken ac, broken toilet, refrigerator did not get cold enough. Some slides closed for no apparent reason. Rooms need deep cleaning.

Plusy: Whats sure if there was a beakfast bar..or what not...microwaves would be nice next time

Plusy: I loved it will defenetly come back

Minusy: The water park

Plusy: Amazing customer service and help from employees. allowed super early check in. amazing water park for my toddler.

Minusy: room was filthy. men left shirts they took off at the pool everywhere including up against our room door.

Plusy: The water park was the only thing that was great ,the rooms was big but it's need to clean better especially now why is virus is out

Minusy: We change rooms due to the fact the sofa bed was broken down ,also the other room ac caught fire and burnt out they if nasty wash rugs on top of shower other rags had hair in it no covers for the soda bed no ice bucket .

Plusy: Lokalizacja

Minusy: Personel

Minusy: Nie kupuj Disney bilet z hotelu!

Plusy: I absolutely loved the whole pool area for my kids and myself.

Plusy: The pool

Minusy: That it was way more then booking.com said it would be.

Minusy: Way overpriced.....

Plusy: The lazy river and hot tub very family oriented

Minusy: The restaurants was closed due to covid 19

Plusy: My children had the best of time in there lives. Love the place

Minusy: There where only two fire pits for this whole big property.

Plusy: Staff was very accommodating. Pool, slide and lazy river areas were excellent, clean and well maintained.

Minusy: Parking is chaotic. I wanted to check in and then run back out to dinner. There isn't anywhere to leave the car for the checking in process. You are pressured into valet just to check in (which I refused).

Plusy: Great hotel...very professional staff... well run

Minusy: I do not appreciate $32 for parking... that is ridiculous considering there are many hotels in the area with free parking...

Plusy: Nothing service sucks

Minusy: Not good service ridicules

Plusy: Wonderful staff! Great place! Will be back!

Plusy: everything, price location quality

Minusy: The bathroom was filthy and needed more towels.

Plusy: Absolutely beautiful, great location. Great customer service

Plusy: location,hotel staff,comfort

Minusy: nothing

Plusy: Convenience of location to meetings and comfortableness of rooms. Enjoyed the swimming area, very nice.

Minusy: I think you need a Restaurant that is more affordable that the ones located at the Hotel. One that offers Lunch Buffet and Dinner. The Marketplace was ok for breakfast.

Minusy: They charge and booking.com too

Plusy: Actually there staff were so friendly. The hotel has every thing you would look for include different types of entertainment. The only bad thing at this hotel is that you have to pay for everything include the business center.

Plusy: Fantastic hotel. Swimming pools and jacuzzis and water slides are excellent.

Minusy: Room service is very expensive.

Plusy: This was the most amazing family friendly hotel I've ever stayed in. It is also a great place for business and travel. The perfect place for everyone. Staff was amazing. Pool view is spectacular. We are still shocked at how wonderful of a place this was for such a great price!

Minusy:

Plusy: Hilton Orlando was indeed a fantastic choice, very cozy place to stay in, the front desk were extremely helpful and patient along with the concierge staff too.

Minusy: The only drawback was the location of the hotel which was far away from Walt Disney (Magic Kingdom).

Plusy: Good location close to Interstate 4 and to International Drive with abundance of eateries. Easy to reach attractions. Next to convention center.

Minusy: Daily parking charges excessive and unnecessary. Daily Internet charges. Few hotel eateries and expensive.

Plusy: I have no questions were I will stay during my next visit to Orlando. Nice hotel.

Minusy: I would like to have free internet and parking. Also I cleaned the glass of the window in my room because it was not clean enough.

Plusy: Nice and confortable

Minusy: They charge 11 usd for parking, rate was high almost 200 usd per night, should include parking and internet

Plusy: Widok na jezioro był piękny. Delikatesy mają wszystkiego po trochu.

Minusy: Parking jest okropny. Jeśli jesteś tam za późno nie ma miejsca do parkowania. Baseny są zbyt tłoczne. I nie każ mi mówić o wymeldowaniu o 10 rano!! Naprawdę?? Czujesz się mniej jak w klient i bardziej jak bydło. Nie. Nie wrócę.

Minusy: Nie jak w sprzedaży. Wymagania musi ujawnić przed przedstawieniem.

Minusy: płacić dodatkowo za dostęp do Internetu i centrum fitness

Plusy: Dogodna lokalizaca do Universal Studios Gościnny Piękny ośrodek Przyjazny personel

Minusy: Balkon był brudny

Plusy: Doskonała lokalizacja Bardzo podobał mi się układ pomieszczenia Obsługa pokoju dostępna Przyjazny personel

Minusy: Pościel była brudna mrówki w aneks kuchenny i łazienka umywalki

Plusy: Wszystko było super

Plusy: A nice room that was clean and comfortable

Minusy: Parking at this location is severely lacking. Prepare to hike this your car. Front desk was not accommodating nor friendly even though I called ahead. On check out day housekeeping is ringing the doorbell even with the DND sign deployed over an hour before checkout time

Plusy: It’s big and beautiful. It reminds me of an apartment complex. The pools are heated and they have jacuzzis in and outside of your room. The staff is more friendly than the cast members at Disney. We really injoyed most of our stay.

Minusy: As soon as we arrive to the resort my wife and I were hounded to come to a seminar to talk about joining the resorts special club and joining a travelers club. We only went for the prizes but they ended up using two of my vacation days for information we told them we didn’t want. So if you decide to go. Just tell them NO to the “tour around the property” and enjoy your vacation.

Plusy: the amenities were old, but high quality. Well worth the price

Minusy: A bit dirty and rundown

Plusy: The resort always has a nice and clean enviroment. The location is very convenient for visit the Theme Parks

Minusy: I would prefer in the moment to arrive, go to my apartment and rest. It is very annoying the insistence of the sales personal to get a breakfast meeting the following days. I am a Resort Owner and never have understood all the years is the same.

Minusy: Cleanliness

Plusy: Location

Minusy: The air conditioner unit is very noisy and the toilet have water problems.

Plusy: Facility was nice, and clean but they had many issues going on. The first night we arrived the room and the whole Building had no hot water. After waiting all night issue was not resolved and there was no hot water in the morning. We requested to be moved to another Bldg which they did.

Minusy: Agent in the morning informed us management had no knowledge of any issues. Including another Building with no electricity. Management and front desk should know and be informed of all issues so they don’t book rooms which have problems.

Plusy: Pool areas were nice, rides throughout the resort very helpful.

Minusy: Waited in line to check in for over 3 hours. They overbooked the rooms and were trying to shuttle families to nearby resorts. We finally got a room at 3 a.m. watched another family with 5 small children get turned away, I believe they went to sleep in their car. If I would have known it was a large time share resort would have never chosen this option. Need a golf cart to get around, very large place.

Plusy: Comfy bed. Nice Lakeview. Good WiFi

Minusy: High pressure sales the minute we walked in. Insufficient parking. Broken down old TV. Impossible to order room service. Bathroom vents were old and sounded like a dying walrus. Repeated sales calls & texts. Apathetic/scripted response via text based concierge (i.e: "Please let us know if we can do anything to improve your stay!" [I bring an issue to them] "I'm sorry but we can't help!" [Repeat with the next issue].)

Plusy: Good proce

Minusy: layout of room was weird. Spa tub next to bed. It is a villa...shared the front door and foyer with strangers. Elevators in a hidden area, scary at night.

Plusy: I am not sure why I have read any negative reviews regarding this place. Our experience was great and you simply can’t beat the excellent accommodations with spacious rooms for this price. While this resort offers timeshares, we were NEVER harassed or annoyed by any staff regarding this at any point. We were treated excellent for our entire stay and all staff did an extraordinary job making our stay awesome. Yes, the property is large but you can contact or wave down a complimentary resort shuttle any time you want. Our room was HUGE, and I was completely satisfied our entire trip. The place is very well cleaned and maintained. Staff is highly responsive to any request. Will definitely be staying again when traveling to Orlando. Highly recommended!

Plusy: Jet tub.

Minusy: The room is very noisy.

Plusy: beautifull place, nice room, friendly personel

Minusy: the promotion of time sharing, the room was not cleaned after we said not to be interested in timesharing. There was no responce after an complain. The lady said, that this was not an hotel !!

Plusy: I enjoyed the space and the location

Minusy: I was charged $378.00 before I arrived then I was charged an additional $212.00. This was bad business.

Plusy: I love the welcome we received when we arrived at the hotel. The room was beautiful. this hotel made our anniversary one to remember!!!!

Minusy: Nothing!!! Everything was wonderful!!

Plusy: very nice room and great value. Have stayed there before in a studio and this time in a 2 bdrm 2 bath and both were really nice

Minusy: noise of the staff working and pushing carys before 7 a.m.

Plusy: Nice facility. Would stay there again if not pushed to buy a timeshare.

Minusy: I realize this is a Timeshare resort but and we love to stay here but just as guests. The one time we took the tour the salesman was so rude when he didn't make the sale that we never want to be pushed to take the tour again. Would like to know how the hotel feels about rental guests. Are they appreciated as customers or would you rather not have people who are definately not going to buy?

Plusy: Everyuthing

Minusy: A few bugs one morning in kitchen. Staff perdon very streddded out fr0m supervisor becaude we declined service my husband had to call even though he signed not to have dervice. The ladyt was verty upset

Plusy: The design, the place and the views

Minusy: Reception staff, Services and cleanliness

Plusy: The facilities were great; washer/dryer, kitchen with utensils, jacuzzi, near tourist attractions, fast check-in and check-out. Will stay here again this Dec 09 if there's offer for repeat customers.

Minusy:

Plusy: It was well located

Minusy: The garbage in the front of the elevator

Plusy: pobyt. Znakomita obsługa, wspaniały obiekt, doskonała lokalizacja! Brak jakichkolwiek problemów.

Plusy: Ładny pokój, bardzo przyjazny i pomocny personel!

Minusy: Prysznic przeciekała a nie jest to tani hotel

Plusy: Bardzo czysty hotel, wspaniały i przyjazny personel. Ogólnie wspaniałe wrażenia. Blisko Disneylandu.

Minusy: Cena

Plusy: Zakochałem się w krajobraz z., tak piękne..

Minusy: Być może w wystroju wnętrza. Trochę bardziej współczesnego.

Plusy: Location is good

Minusy: Service is not good, the staff is so slow checking in and there is no one helping with luggages...

Plusy: The lobby is nice and the landscape is great

Minusy: The staffs not friendly.. for free bottle water fot these class of hotel actually should not be a problem but they said they are only give us when we come 2 bottle each . That is very ungenerous! And we hv to ask for the amenities like shower cap.

Plusy: Quality, excellent appearance, kindness of the staff.

Minusy: The long wait for valet service on Sunday morning/afternoon.

Plusy: It was beautiful and the service was fabulous.

Plusy: Beautiful hotel. Service from the staff was excellent.

Minusy: The comforter within the duvet cane untucked and looked very dingy.

Plusy: Spa access

Plusy: Looks great, classic atmosphere. Style. Nice people. As soon as we had a minor issue it was solved. Curtesy phone call from the manager to make sure we were satisfied with our stay. 5 stars

Minusy: Hospitality room for guests with late departure flights is missing at Astoria. Is not a big investment and will make many guests happier.

Plusy: Hotel room Bathroom....

Minusy: Double charged everything on my credit card. Had to call for them to fix. And request a bill. Everything was also overpriced for it's worth.

Plusy: Location is great, quiet and fantastic staff. Great bus service into the parks and the drivers are very friendly and helpful too. The poolside bar and restaurant is really good, the best lobster roll!

Minusy: I love this hotel!

Plusy: I liked the bar and piano player. Bull and Bear was outstanding.

Minusy: It was very plain. Just like any other hotel.

Plusy: Amenities

Minusy: There wasn’t any consistency in time to hotel staff cleaning room. There were no low cost options for food. I was spending $150/day minimum on food for two people. We were even trying to go with the lowest priced options for food.

Plusy: The hotel was beautiful and the front desk staff were friendly and helpful.

Minusy: No! I loved it!

Plusy: Nice and pretty new Hotel.

Minusy: We could sleep well, too soft matters apear not orthopedics....after one night we decided to moved to other hotel....

Plusy: Extremely quiet and confortable. Size of the rooms.

Minusy: Outside snack/restaurant service on the balcony overlooking the pool was far too slow. Same for breakfast service when not in "buffet" formula (outisde week end).

Plusy: Nice hotel, comfortable beds and v helpful staff.

Minusy: Restaurants were v expensive

Plusy: Podobały mi się wszystkie miejsca, balkon i baseny.

Minusy: Łóżka były jedynie w porządku.

Plusy: We love this place and have been here a few times. The units, Villas, are spacious and well equipped. The Spa villas are close to the Marketplace and the pools. We will go back with extended family hopefully in a few months.

Plusy: Staff was extremely nice and helpful!

Minusy: The decorations could have been a little more modern but that is very very minor detail...everything else was perfect

Plusy: The proximity to where my daughters live.

Minusy: Over the last 2 years I have been extremely dissporyined with vistania. I have stayed here over 20 times in 4 years and used to love it. It felt like home away from home. But 2 years ago something happened. I will not be going back.

Plusy: Proximity to DisneyWorld, only a 5-7 min drive depending on which park you are going to. Size of the suites is very good especially when traveling with a group. Love that they don't charge a resort or parking fee.

Minusy: The pillows are horrible! The couch smelled sour and the other living room chairs all had huge gross stains on them. Definitely could use some updating. No employees around the pool areas like lifeguards or workers cleaning up or testing the pool water.

Plusy: This hotel is in a perfect location and it is most definitely a 4-star resort. I would book here again and again!

Minusy: The first time we arrived, the room they gave us was trashed (had not yet been cleaned from previous guests' stay). However, the staff quickly gave us a new room. This was a minor inconvenience.

Plusy: N/A

Minusy: The first bedroom let in to much light even with shade shut all the way.

Minusy: Strong Chemical smell in rooms. Not sure if it's cleaner or pest control but it takes a good 30 minutes for me to get used to it when I come into the room.

Plusy: Me and my husband totally loved everything about our experience here we had a very spacious suite. The hotel is in a very good location , has convenient Places near by. Very clean as well, we would stay here again.

Minusy: Great as it gets.

Plusy: The rooms were very nice and clean. The grounds were great and included lots of pools, hot tubs and things to do. The Marketplace was nice and so was Zimmies.

Minusy: The food at Zimmies is good. We had bad service from our server, they were short handed. The Manager addressed our issues and we were satisfied. The following days we were well treated. Good atmosphere. 2 servers were not good at all, 2 were.

Plusy: Convenient to Epcot

Minusy: Nothing

Minusy: Being gated, it is hard for Ubers to find it. But there was a wonderful limo deriver who lived in the community and was quick. But a word about Uber should be included.

Plusy: The grounds were being clean and workers all over cleaning all the time. Beautiful surroundings with all the palm trees and different kinds of plants.

Minusy: I know there would be changes due to covid 19 but not having even 1 restaurant or the Market Place open was disappointing.

Plusy: The villa was really incredible and comfortable for the money. We enjoyed the pools.

Minusy: The shuttle they used to the parks was awful. We only used it the first day and drove the rest of the week.

Plusy: spacious, very good kitchen w/ stove, oven, microwave, dishwasher,toaster, etc. quiet, 3 tv sets. excelent for a family. very well located, near a walgreens and walmart

Minusy: the wi-fi system was very poor, worked well only in the first hours of the morning

Plusy: Thr privavcy is great on this hotel, you just feel like you are staying in your own Villa

Plusy: The room was excellent. The pools and the cafeterias and restaurants were really good. They have lot of activities for children

Minusy: I did not like they offer a Pizza form a Pizza Hut that is the complex beside the one I was staying. The place is very large and it is difficult to find. Theya have to let the guests know there are two complex Vistana Resort.

Plusy: we liked the international rate as it was a good price and also came with 10 dollars credit a night to be used on site which was a great idea ,more hotels should offer this to use in there food courts, shops,bars etc, we have stayed here before and would reccomend it for location ,price and quality of villa accomodation.

Plusy: Location to attractions and shops.

Minusy: Vending machines. When speaking to staff due to losing money in the machine was informed not the Hotels problem.

Plusy: Excelente hotel para familia. Vila com dois quartos amplos e limpos. Facil acesso aos parques. Estrutura de piscina e mercados. Recomendo para familias.

Minusy:

Plusy: The pool area. The helpfull staff.

Minusy: The Villa room was a little small.

Plusy: Good location for Disney resorts. Villa is spacious.

Minusy: Standard of accomodation and cleanliness poor. Housekeeping service unresponsive. Safe deposit not in villa. Must carry all consumables e.g. toiletries/ drinks etc

Plusy: Nice pool, accessible until 1.00 a.m. at night!

Minusy: this hotel is really a kind of time sharing 'thing' . The 1,5 hr information session on the hotel-resort services turned into an almost three hours 'hard selling' sales pitch. We did not like this at all.

Plusy: Wszystko. Moja żona kocha.

Minusy: Winda nie czyste

Plusy: Rooms and location

Minusy: We were overcharged for our room when we upgraded at the Hotel. Spoke with manager and he took care of it. We are expecting a refund in 2 to 5 days.

Plusy: The room was a good size! Plus it was super close to SeaWorld and downtown Disney!

Plusy: Ease of check in and value for price

Plusy: The Sheraton Vistana Resorts are truly gems for anyone that needs a place to stay in Orlando for either business or pleasure. Amenities are top-notch for vacationers, and business travelers will enjoy the proximity to the convention center. A+

Plusy: The amenities and room size. The hotel was perfect for our family. The staff was welcoming and friendly. The pool area was awesome and the grill stations were great for dinners.

Minusy: Nothing

Plusy: Relatively new, clean, and accessible with a number of amenities.

Plusy: Everyone here was very sweet and accommodating. I would love to come back on my next visit!

Minusy: No

Plusy: They have great facilities, pools, hot tubs and grounds. The room had a great layout, amenities and bedding.

Minusy: As a Marriott Bonvoy member, it was strange they couldn’t find a complimentary upgrade as the hotel seemed very empty on my side. Also, Vacation Services kept pushing a promotional breakfast. The towels were rough and the bathroom amenities lacke

Minusy: Our washer dryer unit flooded our room, and we had to request to move rooms even though it had completely soaked the carpet. They were accommodating and put us in a new room but it was an inconvenience for the 2 night stay.

Plusy: Hotel zlokalizowany bardzo blisko wszystkich parków rozrywki (Universal Strudio, Disney Studio i inne). Apartament który otrzymaliśmy miał ok. 80m2 powierzchni (dwie sypialnie, dwie łazienki, salon z kanapą, TV i dużym stołem na 8 osób, kuchnia (wyposażona wszystko co niezbędne do gotowania), pralnia (pralka + sucharka automatyczna). Na terenie hotelu do dyspozycji boiska, siłownia i baseny. Na miejscu można zakupić bilety do parków rozrywki lub na przylądek Canaveral, co płaca się zrobić gdyż hotel dysponuje dodatkowymi zniżkami.

Minusy: Czystość pokoi też mogła by być nieco lepsza.

Plusy: Staff are friendly and the balcony!!!

Minusy: The rooms sometime smells of paint or mildew

Plusy: pool was nice, room was a good size for family of four

Minusy: alarm clock was broke, dishwasher did not work properly, patio door lock did not work, whirlpool in room above our bedroom was very noisy

Plusy: I thought the suite we stayed is was fantastic. It had all teh comforts of home and after a long day at the convention we were able to relax.

Minusy: Other patrons were quite noisy in the evening. We were woken at 3am by some people having a party, and another night it sounded like someone was moving furniture or skipping in the room above us- this went on for hours. Also, the staff didn't give us sufficient information regarding transpoirt options- on one occasion we were taken to the other Sheraton by a shuttle the staff organised.

Plusy: Room was very large with all amenities needed (microwave, dishwasher, washing machine, tumble drier etc). Had 3 problems during our 11 days (light not working, toilet blocked and no drying up cloth), all of which were resolved within 15 minutes of reporting them. Would definitely stay here again.

Plusy: The accomodation was very spacious and comfortable and the staff helpful and friendly.

Minusy: Trying to sell us timeshareswhilst we`re on holiday just wanting to relax.

Plusy: Nice hotel, big and comfortable rooms. Jacuzzi in main bedroom (king-size bed). Nice kitchen with dishwasher, washing machine, dryer and ironing board. Gas barbecues available on the ground for the customers. Nice pool with waterfalls.

Minusy: The shuttle to the park is not free, but it looks like it is easy to get a complimentary pass (at least I was given one for my party). You could attend a presentation for becoming an owner: a little long but interesting and it entitles to discounts to the parks.

Plusy: pool activities

Minusy: morning calls by vacation club staff

Plusy: Everyone was so nice and helpful

Minusy:

Plusy: close to area attractions

Minusy: poor service, had to call daily for routine things- like towels

Plusy:

Minusy: Rooms not ready till 6.00pm. No information that all rooms were smoking rooms - a big problem for those with allergies

Plusy: all the family enjoyed their stay, pools were good never felt crowded, rooms spacious, minor maintenance issues dealt with quickly, would stay again

Minusy: very minor point, housekeeping would arrive at different times everyday, we could leave early for the day return and they would turn up or they would arrive at 9.00 to clean before we left for the day - but this didnot spoil the stay

Plusy: Pokój był bardzo czysty i dobrze utrzymany.

Minusy: Zbyt głośno, ale nie ma nic wspólnego z hotelem.

Plusy: Lokalizacja. Pokój był nowoczesne i czyste.

Minusy: Bardzo wcześnie rano. Pracownicy mniej niż przyjaźni, ale nie myśli.

Plusy: Doskonała lokalizacja, bezpośrednio w terminalu lotniska

Plusy: Conveince dla linii lotniczych

Minusy: Trochę drogie.

Plusy: beyond my expectations.. and the rooftop POOL was amazing! Just walk from your flight to level three I think it was, and BOOM there you are!! Easy check in.. Room service was fast. 11 Stars!!!

Minusy: all was amazing.. nothing bad..

Plusy: Restaurant was good. Location

Minusy: I could not find any ice on the property. I went to every floor and that was frustrating. Also the room was so complicated to find. Very confusing. Lastly you can hear all the airport noise.

Plusy: I didn't know about the breakfast. The guy that greeted me was unfriendly, not informative, I could barely hear anything he was saying and when asked to repeat he did nothing more to make sure I could hear him so I gave up.

Minusy: Just didn't like how I didn't know about anything. I didn't even know I was suppose to use a key on the elevator to get to my room. I just ended up figuring it out.

Plusy: The location and accessibility

Minusy: It was nothing to dislike

Plusy: CLEAN, CLEAN,CLEAN, very large room with great bathroom. Convenient to catch our 12:30 PM flight home since our condo is located 2 hours from the airport. Stayed there once before, so we decided it was the best hotel to book!

Minusy: There were "pot lights" that didn't light up. Especially in the coffee area - way too dark with no light to see what was what. Had to put on the desk light, but still couldn't see well enough. With the "Modern Decor" found some things confusing to use. Also, unable to print boarding passes.

Plusy: Location and cleanliness

Minusy: You’re 80 inch tv was slightly crooked

Plusy: The location and Hemisphere restaurant were fantastic. Room was fine after we moved into our new one. The Chef at the restaurant was really nice and food was fantastic.

Minusy: Upon initial check-in room seemed okay, until we noticed someone had used the bathroom and did not flush. Not sure if it wasn’t cleaned, but we called the front desk and we requested a room change. They did upgrade and move us to a clean room.

Plusy: This is the ideal place to stay if you're flying out of Orlando, as it is located inside the airport terminal. You literally go down the elevator and you're right at the entrance to security.

Minusy: No. I loved everything!

Plusy: Convenience traveling with children

Minusy: Pillows

Plusy: Everything! We were treated like royalty every where we went in the hotel. McCoy's restaurant was excellent. Again the staff treated us like royalty and the food was excellent. Will definitely stay here again.

Minusy: Nothing was bad.

Plusy: Nothing

Minusy: Left two necklaces there. Staff stole them. Nothing was done. Talked to head of security said they would look into it. They called back said they weren’t there and the room had already been cleaned. We are 100% sure we left them. No doubt in our mi

Plusy: locaton

Plusy: Nice spacious rooms, good facilities gym open 24hrs, pool, restaurant and good cocktails

Minusy: The fact I was charged 2 different prices and it was 100dollas more to book in advance.

Plusy: The Hyatt Recency offered a good value stayover location , perfectly located for mimnimum of travel needed when staying overnight for a connecting flight.

Plusy: It is very convenient for having to catch a early morning flight

Plusy: I was able to attend State of Florida Board of Podiatric Medicine without having to leave the hotel. Food and beverage service available without having to leave the hotel -- McCoy Bar and Restaurant.

Minusy: The relatively long distance from my assigned guest room to the elevators. Difficulty learning what the applicable "state rate" is from front desk personnel.

Plusy: The room was very nice and comfortable. The valet and bellhop service was great and quick.

Minusy: I didn't like the location of the hotel. Room service was over priced. Too much walking to reach rooms and pool.

Plusy: Wonderful located just above the departure- and arrivalhalls

Minusy: The airco in the Coy restaurant made it much too cold......

Plusy: It offers just what is required after a long international flight where one is looking for a short period of relaxation before continuing to the final destination

Minusy:

Plusy: Convenience and close proximity to the airport - especially if you have to travel early in the morning.

Minusy: Because we requested an earlier booking than 4 p.m. on the day of our stay, we did not get adjoining rooms. It would have been nice to have been informed of this when we called or when we checked in so we could have made amendments then and there instead of being relocated once we got to our rooms. We were travelling with an elderly person who could not stand or walk for too long, which made it that much more of an inconvenience. However, with the bellman assisting, amendments were made on the spot, on the same floor and only a few rooms away within a matter of minutes. Though the rooms were not adjoining, they were still next to each other.

Plusy: Convience

Minusy:

Plusy: very convenient location, if you need to stay in Orlando overnight between the flights

Minusy:

Plusy: Personel

Minusy: Łazienka

Plusy: Personel był bardzo miły. Wiele atrakcji.

Minusy: Łazienka wymaga aktualizacji/czyszczenia

Plusy: 0

Minusy:

Plusy: Lokalizacja

Minusy: Obsługa klienta

Plusy: Super przyjazny personel!

Minusy: Włosy w łazience to nie było moje.

Plusy: Jakość

Minusy: Nic nie

Plusy: Lokalizacja i wyposażenie, jakość jedzenia.

Minusy: hałaśliwych sąsiadów. Kelnerka była przyjazna, ale obsługa była bardzo powolna. Podczas gdy restauracja była prawie pusta!

Plusy: Lokalizacja

Minusy: Pokój nie był w wieży głównej ... nie bardzo czyste. Niewygodne łóżko.

Plusy: To był na pierwszym piętrze, ciche, i łatwo dostępny! Ładny pokój i łóżko!

Minusy: Zbyt daleko fromy spotkania w Gaylord Palms

Plusy: Noce big property, plenty of stuff to do.

Minusy: I did not like that the resteraunts and bar were closed and we were not told thatbuntill check in.

Plusy: No breakfast phones didn’t work loud bathroom water was dirty black grounds were dirty

Minusy: Water in. Station came out black dirty grounds no phones worked restaurants closed

Plusy: All the amenities for the children.

Minusy: I am disappointed that they no longer serve cookies at check in.

Plusy: Quiet and comfortable

Minusy: Parking Fees

Plusy: Idk because Kayak didn’t book my hotel and I lost out on $300

Minusy: Kayak could have booked my hotel so I didn’t lose $300

Plusy: The resort pool and location

Minusy: Our room water (sink/shower) smelt terrible

Plusy: Huge rooms with lots of space, friendly, helpful, hard working staff and great amenities. Gotta get back there ASAP lol

Minusy: Loved everything.

Plusy: Nice and relaxing

Minusy: N/a

Plusy: Pools

Minusy: Did not have room clean

Plusy: Amazing property with amazing amenities and two pools.

Minusy: No restaurants were open but it’s okay

Plusy: The location and comfort was spot on highly recommended

Minusy: My king room didn’t have a microwave I was offered to change my room but I already unpacked, we had to go to the lobby to warm up our food big inconvenience...The sink water on cold had a rotten egg smell

Plusy: Room was nice. Beds and pillows were very comfortable.

Minusy: I wish I was a little closer to the main entrance but that is a preference of mine. The AC in the room wasn't working properly, so it was very loud from the clanking. Had to turn it off several times because we couldn't sleep, but then it caused the room to become extremely hot.

Plusy: Very close to the exhibition centre

Minusy:

Minusy: Check-in clerk unable to provide several guests (not just me) card keys that actually worked, causing delays at getting into parking lot and then into room