Hotele: Manila

Plusy: 1. Położenie w tętniącym życiem Makati 2. Świąteczna i Wspaniały hol 3. Śniadanie w formie bufetu była na najwyższym poziomie 4. Szybki i Miła obsługa

Minusy: 1. Pokój był mały i stary, nie super wygodne 2. Słaby Internet Wi-fi w pokojach 3. Drogie restauracje, room service i usługi pralnicze opcje

Plusy: Personel zwracał się do nas po imieniu i bardzo indywidualne. Hotel jest wspaniały i dobrze położony.

Plusy: holu, orkiestrę i personel.

Plusy: Exceptional service, beautiful decor, great facilities, excellent and delicious food options.

Plusy: The management and staff... you will always feel like a VIP.

Minusy: None

Plusy: luxurious and grand

Minusy: pool looks ordinary, my daughter was not excited to swim in it.

Plusy: Customer service, pleasant staff

Plusy: Always easy to stay here, and with a "grand" feel about it. Suits a bit of romanticism and nostalgia. Well appointed with large rooms and simply excellent staff. Food is great, and gym is one of the best equipped I have seen for a while

Minusy: Without a doubt. Despite its position in the market. It is starting to look like it needs a refurb. It cannot compete in some areas with its contemporary competitors located in Bonafacio Global City. But its charm kinda makes up for it.

Plusy: Ambience, elegance and classy

Minusy: None

Plusy: Ambience is great. Better in comparison with other 5 or 6 star hotels in the area.

Minusy: Iron and ironing board

Plusy: The lobby,super like and the Spa

Plusy: Super clean facilities and staff were very accommodating

Plusy: Commendable Room Service. Accommodating Reception. Hassle-free checkin. Nice selection of continental breakfast. Accessible to Ayala Triangle where a string of restaurants offer a variety of gastronomical feast. Our room was upgraded from Queen Deluxe to King Deluxe.

Minusy: It was a perfect stay.

Plusy: It was one the nicest hotels I have ever stayed at. The ambiance, the decor of the hotel truly made it a 5 Stars high-class hotel.

Minusy: The only issue I had is when I checked into the hotel ( I booked 2 rooms) I was told that there was only free breakfast for only one of the rooms and then I had to show on my confirmation that there was indeed free breakfast for both rooms.

Plusy: The best thing about this hotel is the facilities they offer and also the service of the stuff.

Minusy: The price of the meals was to expensive for my opinion.

Minusy: Pracował noce. Poprosiliśmy o późno usługi sprzątania. Pierwsze dwa dni nie pojawiła się

Plusy: Clean, accessible in shopping and restaurants. Excellent service.

Minusy: N/a

Plusy: Ascott BGC is truly the best place to stay when you are in Manila ! The staff and management are excellent and they all made us feel so welcome ! We were upgraded to 3 bedroom which is a lovely & welcome surprise! Thank you for making our holiday in Manila so pleaseant, relaxing and memorable. We will definitely come back and will only stay in Ascott BGC whenever we are back in Manila...

Minusy: NOTHING ...

Plusy: Staff are attentive and friendly. Gym is awesome and has trainers available at no charge. Rooms are spacious and well appointed. Treated me like a king with surprises on my birthday and last morning.

Minusy: The fact that I had to check out!

Plusy: We loved everything from the service, location, staff and the luxury of this beautiful hotel. Nothing was a problem for the staff, they would go out of their way to help you

Plusy: Our unit was close to the pool.

Minusy: Few choices for breakfast. We were unable to request for a late checkout so we had to rush in the morning.

Plusy: Location is good - Close to restaurants

Minusy: bathrobe and towel went missing. Had to call up the reception to inform them in case they charge me for missing robes and twels

Plusy: Amazing staff and very clean and comfortable rooms, excellent gym and good breakfast

Plusy: Great service and friendly staff

Plusy: location

Minusy: smells bad, i complained but they just offered me another room away from the other room i reserved

Plusy: It was clean and has everything

Minusy: Front desk personnel too stiff and not welcoming

Plusy: The hotel was very good in general (room, cleanliness, spa, in room dining, and HK) however what I didn’t like was the FO agents they were like a robots they keep repeating the same answers for my request like they don’t want to help except if not mistaken a gentleman his name is Miguel was very professional he did me the check out first class to him

Minusy: Do training sessions to your FO agents on how to deal with gusts

Minusy: dziecko Okazało się karaluchów dwa razy w pokoju. W przeciwnym razie czułem się bardzo czyste.

Plusy: Everything

Minusy: No umbrellas in the room specially for use when it is raining.

Plusy: Almost everything foods,location,services and employees.

Plusy: Big smile every where you go I used to be their loyal customer

Minusy: Nothing

Plusy: The staff are all very friendly and helpful.

Minusy: Nothing

Plusy: food is good

Minusy: none

Plusy: A beautiful hotel. The staff treat each guest very well. The facilities are amazing, so was the dining experience.

Minusy: Very very expensive. I personally think the price is a little ridiculous. But maybe it isn't to others.

Plusy: It’s near the airport where I can avoid the crazy traffic manila。

Minusy: Stayed in west wing, liv the comfort of the riom、 but too far n pretty dark going back to room

Plusy: The most wonderful 5-star service without the price. Amazing staff (will update with their names later). Excellent location. Fantastic spa. Great gym - there are two, ample space with great views and right next to pools. Excellent rooftop pool with amazing view. Great room, very comfortable.

Minusy: As I feared from reading other reviews before I booked, something strange is off with the wiring of the canned lights directly above the bed. Some lights shut off, while a couple don’t. The ones that stay on are not of the same intensity. As a result, the lights stay partially on, disrupting sleep. In the USA, Marriott is well known for its amazing sleeping accommodations with blackout curtains. The room does not get fully dark because of the poor wiring. This was the only flaw in an otherwise nearly perfect stay.

Plusy: friendly and helpful staff, close to the airport and in a 'posh' location, but you can experience the Philippines with only a short walk from the hotel as there are plenty of ordinary Filipinos getting on with their lives, in small houses, Jeepneys and motorcyle taxis just around the corner. Saves the mind-aching travel into Metro Manila or Makati through the traffic which can take up to an hour for only 10Km drive. if you don't like the hotel food there are plenty of places close by - western food chains or street food. You can walk to terminal 3 from the hotel, it is quicker than driving! Wifi was said to be 'OK' only for email use but I had no problem watching YouTube. There is always something to like about the Philippines and, I have been there many times, it always makes me smile when I go back. This time I smiled more! But the traffic.... Four hours to go from Batangas to the hotel on a Sunday??!!!

Minusy: gym and pool was closed, breakfast buffet noisy (but not fond of buffet meals) even though the selection was good

Plusy: I booked two rooms for my friends and I. After the the unfortunate incident occurred with the unpleasant poker player setting fires inside resorts world my friends decided to stay in another hotel. Marriott was very accommodating with allowing me to use the credit to upgrade my room and not lose the credit I had already paid for. I took advantage of the hotel's services and everything was great. Room service, concierge service, restaurants, bellboys, etc. 99% of our stay was above and beyond what we expected.

Minusy: The only small caveat was that they lost one of my g/f pieces of laundry but it was no big deal. It was a pair of sports shorts that were very old, so not much loss for us

Plusy: Excellent property/facilities, wonderful personnel, and amazing food. Absolutely love this hotel.

Minusy: Barking security dogs in their kennel all night

Plusy: The staff was fantastic! The room was great. The facilities are terrific. Thank you

Minusy: The electronic keys failed a couple of times. No big deal but you asked

Plusy: I like everything about the Apartment... the layout, the view, the location, the cleanliness and the very accommodating and helpful staff! Will definitely stay again!

Minusy: Nothing!

Plusy: Spacious rooms, friendly and courteous staff.

Plusy: Everything in this apartment it is amazing and it is in a location where there is no nosiness, plus in front of it a police station so probably you are in the most safe it place in Manila.

Minusy: None

Plusy: Clean, comfy, everything you need is inside the suite. You don't wanna go out anymore. Worth the money and exceeded my expectations.

Minusy: why have the stupid reception desk, charge my payment 2 time!!! until today i still waiting my pay back

Plusy: The interior, cleanliness and the staff

Minusy: Breakfast could have been better

Plusy: In used to this place

Minusy: Im used to this place

Plusy: Loved the spa and gym. Breakfast was great as well.

Minusy: I like softer mattresses, the beds are too firm.

Plusy: everything we need is there

Minusy: breakfast food

Plusy: Wszystko zwłaszcza pod prysznicem

Minusy: Nic nie

Plusy: Room is spacious, bath room is big, shower is strong. Fitness and pool on 22nd floor is wonderful

Plusy: The room was spacious and nicely designed. The bed was very comfortable. Excellent food and had a good time in the bar. The staff were all courteous and helpful. Will definitely return for a longer stay.

Minusy: Nothing really... except that we should have stayed a little longer to enjoy the facilities more.

Plusy: Great location! At the center of everything (malls, restaurants, etc)

Minusy: would have been better if the room had a better view

Plusy: Awesome hotel, great gym, extremely helpfull and friendly staff. Next time Manila I will stay here again for sure. Highly recommended

Plusy: Plus points to the check-in staff/concierge for being extra.

Minusy: Bathrobe, bedroom slippers.

Plusy: i love the amenities of the hotel and the stuff are very helfull and always smilling☺️ id love to go back anytime☺️

Minusy: the swivel chair but everythings perfect...

Plusy: The customer service was great and their staff are very helpful. I was there for a training and the staff picked me up promptly from my training site and airport. They were very attentive. The room was clean and the spa was amazing.

Minusy: There are two particular things that disrupted the flow of great customer service that I had become accustomed to. 1. I was eating in the restaurant and one of the kitchen staff members spat on the floor while cooking. It was so disgusting and everyone continued like it was normal. 2. The outside bar area staff were very slow in providing food and drinks. I ordered two appetizers and they were brought at separate times. Not a deal breaker, but, when I asked for the check because I had not received my 2nd appetizer, the waiter rushed to the kitchen to get the appetizer in an effort to make me pay for it.

Plusy: my son enjoyed the bathtub haha

Minusy: nothing

Plusy: Continental Club buffet was excellent.

Minusy: The view from rm 4216 was bad -- the side of the next building. The hallway was dim and the light switch didn't work. The bathroom floor had pee stains around the toilet. The speakers in the bathroom were loud and could not be modulated. The room temperature was cold and The AC controls were not intuitive. It's like they just dump you into the room and left you to figure out how to work things out. I thought of asking for another room but it was too much of a bother for a one night stay.

Minusy: The hotel did not give official receipt to the guest that i booked I told them to give the receipt prior to check out under my name for the hotel accommodation of dr sarah angeles Up to now am still waiting for the OR for accounting purpose They havent reply to my email

Plusy: Staff very friendly and helpful good place to stay

Minusy: Nothing

Plusy: Przyjazny personel. Czyste pokoje. Chciałbym tu wrócić ponownie. Wiele restauracji w odległości spaceru od hotelu. Prawdopodobnie nie jest to najbezpieczniejsze miejsce, zwłaszcza w nocy. Wiele bezdomnych rodzin z małymi dziećmi.

Plusy: Bath tub. Even with the affordable rates, the room comes with a bath tub which is not usually available in the area with that price range.

Minusy: The breakfast was good and delicious but maybe they can offer more options, still overall the food was great.

Plusy: Place is clean

Minusy: Besides the doorman and the waiter in the breakfast all other stuff were unpleasant.

Plusy: The location was perfect for me and what I needed to do.

Minusy: My room was right next to a main service aircon station for the floor and this was quite noisy in the room switching on and off again.

Plusy: It was spotless, very clean. The interior architecture of the hotel is very nice. The room and the bathroom are spacious. Check in and out is very professional and fast. The breakfast is just right.

Minusy: In a double room, many amenities were only for one person (slippers, face towel, tooth brush etc). The hotel is located in the heart of the city, the traffic can get dense during rush hour, so be careful before you arrange your time if you need to catch a flight.

Plusy: Good location to bars and strip clubs, staff are friendly. Breakfast is satisfying.

Minusy: The tiled foyer floors magnify sounds makes it a bit noisy when trying to sleep.

Minusy: Highly recommended.. one of the best places for staycation...even the foods are sumptuos and very delightful!

Plusy: Love this place. Staff were excellent.

Minusy: Bed was a little hard.

Plusy: Short drive from the airport the hotel is perfect for a night stay or longer. Large rooms with good facilities. I arrived late and left early so I didn't have time to check it all, but it was perfect for what I needed. Breakfast was very good.

Plusy: everything

Minusy: nothing

Plusy: location is nice. breakfast is good. nice staff.

Minusy: that we stay shorter. that it was my first time to be there.

Plusy: Very clean, good breakfast, if you like to be close to pubs and clubs this is your place to stay, also short walk to shopping mall. One staff member he was amazing he recommended a vegan restaurant just down the road called Cosmic’s, this was the best part of my 3 day in Manila.

Minusy: Street noise made it hard to sleep. I wish I had of researched the area more as Makati area nearby is nightclub precinct, not my thing! Staff need more knowledge to advise guests on tours. Not the accommodation fault however if you’re thinking of staying in Manila be mindful that by car it takes hours to get anywhere average 10-15km :(

Plusy: Lovely and beautifully decorated house and kind&hospitable staff. Nice to have a true Filipino townhouse experience in the middle of high rise condo's and hotels. Thank you for having me!

Plusy: Lovely breakfast (give it time to be cooked; it's not a buffet where everything is already ready in front of you), solar-heating for hot water!, love the decoration and atmosphere, super friendly and obedient golden retriever, 24-hour reception, quiet neighbourhood near a busy street with lots of restaurants and nightlife options. Will come back again for a staycation!

Minusy: Noises travel very easily through the doors and walls. The shower in my room is actually one half of a repurposed larger room, and the other half is the shower of the neighbouring room, so noises actually move across both shower rooms very easily.

Plusy: Beautiful house, great location and amazing hospitality from hosts! I would definitely recommend to anyone staying in the Makati area!

Plusy: The staff there are helpful and always ready to serve you with big smiles on their faces. The owner had some gatherings with his friends. He even offered me home cooked dinner, which is very nice of him.

Minusy: - it gets noisy quite early in the morning due to the school nearby

Plusy: Breakfast

Plusy: The staff were super friendly and breakfast was delicious!

Minusy: The room we stayed in was extremely noisy and prevented us from having a good sleep. This was due to road works happening at 5am each day. The windows should possibly be replaced to something that keeps noise out.

Plusy: Very cute B&B in Makati. The house is charming, the staff is nice, and the location is great. Adorable dog lives on the property as well, which we loved.

Minusy: The lighting in the room was extremely dark, even when we opened the windows. Also, a staff member needs to let you into the hotel from the inside, so sometimes you have to stand outside the gates and ring the bell for several minutes before you can get in.

Plusy: Nice place. Well located in Makati

Plusy: The ambiance and warm welcome from the staff (Sol), to the overall feel of the house down to the smallest details, and the presence of Sam, the golden retriever made me feel like I was visiting my grandmother's house. Love the simple home cooked breakfast of omelette and toasted pandesal with good coffee. La Casita Mercedes is a place I'd like to call my second home.

Minusy: Although the area has lots of restaurants and you can also have food delivered, It would have been better if there was an option to also order home cooked dinner, :)

Plusy: Personel był bardzo przyjazny. Pokoje są ładne i czyste. Mój pobyt był bardzo wygodny.

Plusy: Super obsługa klienta!

Minusy: Pokoje były zimne, nie grzejniki

Plusy: The location. The non managerial staff were very courteous and helpful.

Minusy: The. Reservations made was not I wanted, I wanted two beds. They gave me a? Queen bed and a trundle bed

Plusy: Hotel staff were very courteous, responsive and helpful, no hidden fees all upfront, amenities are excellent and location is very convenient. Breakfast was always sumptuous and lounge has breathtaking views. Simply a welcome retreat after office hours with really beautiful views of the city. Beds were always well prepared. Hotel offered free parking for one car (not valet). Room came with free papers daily.

Minusy: Hotel's location is also in the red light district with lots of beggars and street urchins, street is a main thoroughfare and can be at times difficult for those who drive. Hotel is a bit old with carpets needing a complete overhaul or detailed steaming, beware of short shorts in the lounge; they will turned you away if you're Filipino. Hate to say it but feels like a bit of a whorehouse at times with local girls swarming a bit older foreign male. I could be wrong of course but you be the judge.

Plusy: Friendly, courteous and helpful staff. Rooms were clean and very comfortable. If you're lucky, you get a room with a nice view of the bay like we did. Also, nice pool area and gym. The breakfast was wonderful! Diverse international food to satisfy all cravings. The view from the dining room was great. There's even a garden area should you prefer to dine al fresco. Convenient location. Relatively close to the airport and to many tourist sites. Only a block away from Robinsons mall.

Minusy: Although the immediate area around the hotel seemed pretty safe, a little further afield and you get to see the nitty gritty of Manila. I still felt safe, but you have to be smart.

Plusy: food in the restaurant and room service is great!!!!

Plusy: location

Minusy: nothing

Plusy: Customer service - staff were polite and accommodating Buffet breakfast - plenty of choice including Filipino and western options The spa! Comfortable bed and clean bathroom Good safe location which is close to Ayala mall and Trinoma - easy walking distance and lots of shopping/dining options I noticed people have commented on the shanty town closeby being an eyesore. This was only visible from our hotel room window and not on the ground. There are security guards stationed around the hotel and shopping mall so I felt safe walking alone.

Minusy: I didn’t know the bottled water (on top of the fridge) was complementary until I had checked out. Better signage of this would have been nice. The bar fridge doesn’t work well at cooling drinks Aircon was a little noisy However the positives outweighs the minor negatives and I would still stay here again or recommend this hotel.

Plusy: The buffet breakfast. The nearness of restaurants and shops to the hotel.

Minusy: Service especially for visitors who are staying for not just overnight.

Plusy: I liked the pool.

Minusy: They don't have a bathtub in all the rooms and they don't have smoking rooms.

Plusy: All were ok for the price

Minusy: Not enough seats in the lobby especially in the morning

Plusy: Everything

Minusy: The toilet has no bidet

Plusy: Clean in and out ,, food is perfect... the staft fair,,

Minusy: My request they pay attention

Plusy: Parking is free. Chesca at the reception was very welcoming. I arrived early but I was accommodated immediately. Levy of Guest Service Center was very helpful and informative on the phone the day prior. B2 parking has access to Vertis North Mall which makes shopping and dining very accessible. The hotel is quite secluded and we felt very safe with the presence of security. The king bed is huge and quite - very good for couples. They don't skimp on the pillows and linen. Hot water was strong and the bathroom was sparkling. Breakfast has an extensive offering and was really delightful. I would love to come back!

Minusy: The food at Straight Up roofdeck bar needs improvement. The sisig was too dry and not really flavorful. The cocktails didn't have the kick I was looking for.

Plusy: Everything’s

Minusy: Food a little expensive

Plusy: Hotel was very clean, beds were comfortable, staff were also very helpful.

Minusy: Overall I liked my stay at Diamond Hotel although, there was one thing I didn't like. At the breakfast buffet, particularly the noodles station. The stationed assistant cook/chef was somehow rude. I asked him for some noodles and he said come back cause he was still refiling his station okay that was understandble but then the second time I went back he looked irritated and in a rude tone he said he isn't still prepared. It was already 8:30am.

Plusy: Comfortable ~

Minusy: As of now, none ~

Plusy: The breakfast menu was varied and extensive covering various palates

Minusy: but the locations of food was rather confusing. One really has to walk around the hall to find what one needs

Plusy: The hotel is generally a good hotel. Well located, efficient staff etc....

Minusy: Only complaint is that the hotel is getting old and it could use a refurb. But all still in good condition.

Plusy: Staffs are so helpful and friendly

Minusy: N/a

Plusy: Bathroom counter is granite or marble but soap or water stains were so visible that it looks like it wasn't cleaned at all. It just doesn't look sanitary. Pool area was totally closed for renovation but we were not informed before and during check in.

Plusy: I really appreciate how they helped me when I lost my passport. They were very patient and understanding.

Minusy: One lamp didnt turn off.

Plusy: The staff is really nice. The pool is pretty.

Minusy: Checkout out Makati Diamond Residence instead. Clean, new, safe area. The location is terrible. Think it’s awesome being a block away from the beach? NOPE. Manila bay is dirty, stinky and gross. The streets are dirty and neighbor streets smell of raw sewage. There are many homeless people living on the streets right outside the hotel. The decor is old and drab looking. My room had a feel of it being outdated and worn out.

Plusy: Some friendly staff mostly service crew at diner and room service.

Minusy: My niece and I weren’t able to attend my brother’s wedding because she had eaten something at the breakfast buffet that made her vomit and had diarrhea the whole day. Nothing against the nurse because she’s a very pleasant lady, but when I called for medical assistance, they sent a nurse instead of a doctor on-call which was advertised to be part of their services. Not being able to access floors other than where you’re checked-in was very inconvenient because we have to have my other family member’s key or they have to get to us to visit them in their room. They require $100 deposit for an old wheelchair which my dad had used for the wedding ceremony. It was unexpected that he’ll need one because he was too tired to walk that day after not being able to sleep the night before. They required the money upfront, what if no one has cash at that time, to consider that that my dad is a senior. Worst of all, they just locked up one of our rooms without proper communication which had caused delay to the wedding because some of the things needed where in that room. They also gave my other brother a hard time after he explained that he needed to get milk of my baby nephew because he had been crying after the wedding ceremony. My brother which was the groom and his wife (who was registered to that room) were currently busy at their ceremony that day, which the facility is aware of because we reserved several rooms for our family members and guests including a suite for the bride, and my sister in-law received a complimentary bride and groom stuff toy. They didn’t release the key and when I talked to them, they told me I have to re-register the room and pay up front. They’re the only hotel I’ve encountered that requires payment upfront and not upon check out.

Plusy: The food is good, the location is great, the staffs are friendly, the 2 nights stay is wonderful!

Plusy: Lokalizacja bardzo dobra, śniadanie również dalobradę

Minusy: Minusem było bardzo słabe wifi.

Plusy: Everything in this hotel is great

Minusy: Nothing

Plusy: Staff, cleanliness

Minusy: Location

Minusy: I booked 3 rooms. It was a small room different from reservation. I asked for a room exchange but did not respond.

Minusy: Breakfast should include more fruits & fresh juices ( canned/flavoured juice was served in breakfast ). Toaster is missing , which can toast the bread fast . Also chicken & boiled eggs should be served every day , currently buffet is too much of Pork & Beef which is against religious belief of many people.

Plusy: Its nice but facilities and lobbby area walkway is not fine for me

Minusy: I

Plusy: Location and comfort

Minusy: Nada

Plusy: There's very limited food choice. The food presentation is not attractive. The fruit is something that people in Tagaytay will just throw. The food is not appetising. I just ate because it's included in the room reservation but if not, i'd rather eat somewhere.

Minusy: The choice (kind) of food and fruit and he mediocre taste. It would have been better if they go back to their former style where they give plated but with variety of choice.

Plusy: staff esp housekeeping are very accomodating coz how many times i ask them to fix the tv u cant see any sign of resistance but help us with a smile

Minusy: maybe the breakfast buffet add little bit more choices

Plusy: Clean rooms & helpful staff.

Plusy: miły hotel, ale bardzo drogie .......

Minusy: drogie i złe miejsce ....

Plusy: spacious room

Minusy: small bath tub

Plusy: The professionalism and friendliness and helpfulness of the staff.

Minusy: Hallway carpet needed to be replaced Armchairs need replacement Inability to have coffee early in the morning before 6am Local calls were not free, they were pay only Shower stall leaks

Plusy: the place

Minusy: the service at the pool

Plusy: I liked the pool view I liked the dinning facilities and breakfast Like the lounge and casino I like the security staff was king and helpful and understanding

Minusy: The children running the streets and dirty begging

Plusy: It was like a breath of fresh air waking in. What a nice oasis in a very busy area. Felt so good coming into the hotel and everything was perfect for us.

Plusy: place had good ambience .

Minusy: some of the staff were not as helpful as other similar hotels in area

Plusy: I want 2 thanks FO PAU i hope i say her name ryt.. And iam coming back soon thank you..

Plusy: Great location.Comfortable room and very friendly staff

Plusy: The shower

Minusy: The bed

Plusy: Everything

Minusy: Nothing

Plusy: very nice room as I have been upgraded

Minusy: check in very long and staff unfriendly

Plusy: The location is good. It is near to shopping mall and many restaurants area

Minusy: Many tout guy and child beggars waiting outside the hotel boundary limit ..

Plusy: I liked everything, super clean, chic and very spacious! Staff were amazingly helpful and welcoming! Guaranteed value for money!

Minusy: Didn’t like the fact that I couldn’t stay longer due to personal reasons haha!

Plusy: I appreciated how helpfull the staff was in assisting with check in and check out and helping to find transportation to tagayatay.

Minusy: There was a small amount of what looked like mold in the bottom right corner of a shower curtain.

Plusy: Very nice front desk. Very clean place. Very spacious rooms. Free parking.

Minusy: Very spacious rooms (deluxe, superior) but number of guests restricted to only two.

Plusy: Room spacious and clean

Minusy: Food Check out extremely slow and unprofessional

Plusy: Spacious room and a bg selection of breakfast buffet.

Minusy: The staff were friendly and considerate

Plusy: Friendly security guards, bag helpers, front desk, room service, all did a perfect job, including the buffet room was amazing with their food choices.

Minusy: Well to be technical, shower grouts we’re not to satisfaction, but that’s it.

Plusy: Quite, comfortable, reasonable price more over they do have few smoking rooms

Minusy: None

Plusy: I like everything about this hotel

Minusy: Did not find anything I didn’t like

Plusy: If you want to enjoy the night life of QC, the right place.. The personnel at Luxent is always very friendly..

Minusy: this time, there was a lot of noise in the buildung due to construction work.. this was a bit annoying

Plusy: Room but not enough space to move around!

Minusy: Location and facilities

Plusy: Everything was perfect! The hallways was spacious and very clean. The room was very nice. Lot of places to take pictures.

Minusy: there were c.........s in the room and breakfast room

Plusy: Everything about this new hotel is great especially the cleanliness and old style classic architecture and history!! It's the former Philippine Army Navy Club; and it still has its charm and grandeur from the past!!

Minusy: 1. The in-room safe was not working; need to get this repaired ASAP!! 2. They need to have a bar lounge for nightly drinking, conversation, and music!

Plusy: It’s a heritage building that perfectly brought back to life.

Minusy: Senseless questioning by the main gate guards.

Plusy: They have done a good job in converting a Navy club into a hotel, although I wouldn’t consider it a 5 star hotel, more like a 4 We were given a really noisy room (the window faced the kitchen wall and we could hear all the extractors) but the concierge swapped it for another one The staff was really nice and helpful(except at the restaurant)

Minusy: It didn’t feel like a 5 star hotel (walls with worn out paper in our room) The food was terrible. We tried the a la carte menu for breakfast and service was inefficient to say the least. It took over 30’ despite only having three more tables occupied that were having buffet breakfast. They got one of the orders wrong (scrambled instead of sunny side up) and in the continental breakfast they omitted the muesli for no reason and didn’t prove any jam and we had to ask for butter! The manager came to ask if everything was ok and I pointed all of this, and he brought some butter from the buffet and said breakfast didn’t come with muesli and got the cook to do one egg sunny side up, and generously gave it for free!Thanks for giving us the right order...finally! Avoid the restaurant until service is improved

Plusy: The stay was comfortable, abd they were willing to make exceptions for dates changes even after the authorized dates. very helpful

Plusy: The outdoor pool and gym are very nice. I spend there an entire half day. There is a modern and clean locker and shower room even with a sauna. You can eat and quietly work at the pool terrace.

Minusy: There was some disturbing noise outside the hotel early morning. I think there is an even stadium closeby.

Plusy: My overall impression is fair. Value for money is fair. Cleanliness is good .If you look for comfort a good place to stay with. If you look for a modern things and luxury, it isn't for you. Location is great also. Swimming pool is wonderful my son enjoyed it a lot. The towels were changed in the room upon request. Some of the staff are helpful but not so hospitable especially my arrival, experience, i think there is lack of training there. The breakfast is not so good ,it needs a lot of imrovement especially for the coffee lover it needs to change the coffee beans and the manner of brewing it, it does not really bring good mood in the morning.. Variety of dishes is ok.

Minusy: My overall impression is fair. Value for money is fair. Cleanliness is good .If you look for comfort a good place to stay with. If you look for a modern things and luxury, it isn't for you. Location is great also. Swimming pool is wonderful my son enjoyed it a lot. The towels were changed in the room upon request. Some of the staff are helpful but not so hospitable especially my arrival, experience, i think there is lack of training there. The breakfast is not so good ,it needs a lot of imrovement especially for the coffee lover it needs to change the coffee beans and the manner of brewing it, it does not really bring good mood in the morning.. Variety of dishes is ok.

Plusy: The room is super clean. Staff is helpful, loved the amenities.

Minusy: None

Plusy: The location was good as we had an appt at the US Embassy. Also very near a nice mall.

Minusy: I only ate the breakfast one morning and the buffet was average, but the price was equal to a 5 star hotel buffet breakfast. I couldn't believe the price for the selection that was available. Overrated at best. And there is only 1 restaurant choice with a very limited menu for lunch or dinner. There was a party at night right above our room with loud booming music. I went to the front desk 3 times to ask to be relocated, but all 3 times the best offer I got on the 3rd time was to be transferred to a double twin bed room when I had booked a king room. Finally after 1 hour of complaining we were relocated to another building in a king junior suite. I don't know why this couldn't have been done on my 1st request. This hotel during our stay was filled with US and Philippine military personnel. I understand it used to be the old Army/Navy building, but the website touts it as a luxury hotel yet the clientele seems as if it caters to primarily military contracts.

Plusy: The staff are so nice, they are very accommodating in everything we need. Location are good, because when we need something to buy, the mall is walking distance from the hotel. We are highly recommend this hotel.

Minusy: nothing

Plusy: staff are kind and helpful to ask our question and arrange something.

Minusy: 1.my friend met something very bad but the hotel provide us some solutions. 2.there is no bath cream and comb in the bathroom 3.location is good but there is traffic from time to time 4.I was requested to make pre -authorization and deposit security , but i am not sure when i can get the money back

Plusy: The pool.

Minusy: None

Plusy: a neighbor to our condo and SM mall

Minusy: bad smell when outside the hotel but it’s out of their control, it’s the city’s poor sewage system

Plusy: Wygodne łóżko, miła i uprzejma obsługa.

Minusy: Lokalizacja - dzielnica nie pozwala na oddalenie się dalej pieszo od obiekty jak do pobliskiej galerii handlowej.

Plusy: Everything except the non smoking room

Minusy: They do not have smoking rooms

Plusy: need to change up the menu daily, we stayed for a week and it was the same menu each day. Location is nice with the mall across the street.

Minusy: wait time for the elevators is way too long.

Plusy: Very accessible

Plusy: I stayed for 1 night with my family (2 adult and 3 kids ) but the reception only get the names of 2 adults and 2kids since this is the allowed guest.. so i thought it might only used for the registration purposes , but apparently it use for all the amenities. Since the other kid was not listed in the guest list he cannot use the pool. According to.the staff we need to register and pay 1,450 in the reception area..which is super expensive just to use the pool. So we ended not to swim just for the sake of my other son and we did not enjoy our stay because of that. Please make sure to explain to us everything that we need to know with regards to your policy and please include it your hotel policy in booking.com. Then the breakfast buffet please add fish menu. Most of the menu are frozen foods. I hope you need to improved your menu since we paid 750 per head. Thank you

Plusy: The room was nice.

Minusy: Being treated so obviously different to the locals. The spa cannot actually do any of the treatments the advertise (only massage). You cannot charge anything to your room (eating drinking at the in-house casino). We felt very unwelcome the entire stay.

Plusy: Personel jest super, bardzo pomocny

Minusy: Złe pilota od telewizora

Plusy: Czysty

Minusy: Wszystkie dobre

Plusy: It's our second stay in hotel durban and it's always a good value for money being here. Our favorite resto, Ziggurat is just a few steps away and you cannot get anymore value than hotel durban!

Minusy: We stayed in a low floor room that smelled like food all the time. Be wary also that there is no ventilation in the rooms so the stench stays.

Plusy: Location

Minusy: They don’t even provide a cheap toothbrush

Plusy: Everything as its just a great hotel

Minusy: Nothing

Plusy: Pillow is soft

Minusy: 1st day i complained the bedsheet bcoz it has stain. Then on my last day, i went out to go to a doctor. When i returned to my room at around 11pm ive noticed a lighter in my room, im not smoker thats why i know its not mine. Another guest of the hotel enter my room and he left his lighter and key in my room. Upon check out the frontdesk said rm 211 and i said 212 thats the time ive noticed that the key i picked up from my table is not mine. For your security and privacy u are not safe in hotel. Your room can be opened by the key of other hotel guest.

Plusy: Great staff easily booked clean and comfortable

Minusy: Nothing

Plusy: The hotel staff were very accommodating. The location was okay.

Minusy: The bed was uncomfortable and there was no proper window. You could hear a lot of noise from the hallways.

Plusy: comfortable room , great staff , good breakfast , location , quiet but still close to night life

Minusy: nothing

Plusy: Loved the shower/bathroom, but zero amenities apart from shampoo! Loved the comfortable duvet despite a tiny double bed. Loved the refillable glass jar of water, dispensing with plastic. Loved the overall cleanliness.

Minusy: Cold, chilly reception at Check In, but super warm at Check Out. Spartan room. Glass window completely sealed! And only blackout curtains, so hardly any natural light. Wardrobe - apart from a rail, no shelves, no drawers!

Plusy: Check in was good Restaurant was decent

Minusy: Wifi connection. I had zero connection for 3 days in my room. Couldn't even read emails and WhatsApp didnt work as well. Told later that I could get upgraded data for 300 pesos a day. I will look elsewhere next time just for the better wifi.

Plusy: Location

Minusy: The smell The humidity No window in the room I stayed there for one hour and left because there was a bad vibe about the place