Rambuttri Village Inn & Plaza

Location is nice.

Comfort in the room.

The roof-top pool was nice, decent breakfast buffet.

The staff was very unfriendly and rude, not helpful at all. Part of the hotel does not have elevator service. The first room they tried to stick me in was a 3rd floor noisy walk-up. The room looked old and unkept. I tried to get another room but the receptionist claimed all rooms were booked, (she was not professional at all). I decided I wanted my money back, but she said I had to pay for one full night if I canceled. I asked to speak to the manager who wasn't there. She called the manager and I told her I wasn't happy with the current situation. They finally found a small pint size room on the 5th floor with an elevator, but I still found the room to be old and tired looking (AC didn't work properly). I stayed the night and put up with lots of noise due to the bad acoustics in the hallway, and bathrooms that vent into the hallway which cause more noise, stink, and humidity. (I didn't get any type of compensation for moving into a smaller 1/4 of the size room) The next morning (2nd night) they moved me into a large room on the other side of the building, which I found clean. AC, TV worked fine. Unfortunately again the hallways were very noisy, other guests were loud. I would skip this place if your looking for a good nights sleep. Your definitely not going to get it unless you drink a case of beer. Cheers!

Location and convenience of nearby facilities

The staff weren't as friendly as I remember them being from last time (Summer 2007)

swimmingpool; international lelevision;

incheck and outcheck takes too much time

Stained sheets, hair in drain and on floor, unfriendly staff at check-in, pool only open 8-6 when we would have wanted to use it after 6