Ibis Warszawa Reduta

Clean room. Near the bus station.

Really rude and unprofessional approach from the "restaurant manager". Small room , no fridge !

The room was comfortable. I like the idea of USB chargers next to bed. The visual aspect of hotel was pleasing. Definite advantage was close proximity of my trip destination and of train station.

The biggest downside was iron accessibility. I have waited for it for over an hour and failed to get one. As a result I had to choose either I prefer to attend business meeting in yesterday's clothes or in a wrinkled ones. Another issue was somewhat clogged shower drain - If it was not for my shower slippers I would have to walk in water. Lastly, the breakfast was dull. There was nothing wrong about it but nothing special either. Something that I would rather expect from Ibis Budget.

Nothing!!!!!

Everything!! If Accor feels that this is hospitality then I’m afraid they are in the wrong business!!

personnel definitely needs to improve their English. unfortunately many times their responds were very rude but I guess it was due to language inadequacy . I booked 2 rooms for 618 € and paid 638€ upon check in! Not a big difference one might say but definitely a difference, which if I was aware of earlier I might have chosen differently. I have been in the city many times and stayed in different hotels but it was my first time that a place made me feel so unwelcome . I ordered a coffee and before the cup landed on the table my card was charged. Not very friendly attitude - guests want to feel like welcome ! In addition my bed was made every day but only the duvet was stressed, the sheets underneath was not stressed, not changed during my 7 days stay. Definitely needs improvement …..same cause the chain is putting a lot of effort in other hotels in the city .