Excellent staff, clean room and great food!
Excellent staff, clean room and...
Excellent staff, clean room and great food!
Breakfast was very good. Everything was professional.
Bit off the center, but very close to metro.
Very good hotel
Breakfast was very good. Everything was professional.
Bit off the center, but very close to metro.
Given the current situation with the corona virus during our stay they were on top of the situation. Breakfast was served individually rather than buffet style to minimise any cross contamination. Excellent adaptation to the situation
No tea or coffee making facilities in the room made me very sad
Very good
Given the current situation with the corona virus during our stay they were on top of the situation. Breakfast was served individually rather than buffet style to minimise any cross contamination. Excellent adaptation to the situation
No tea or coffee making facilities in the room made me very sad
Breakfast was very nice and plenty of choice. Staff very helpful and friendly.
Bar/lounge area quite small.
Hotel was very nice and...
Breakfast was very nice and plenty of choice. Staff very helpful and friendly.
Bar/lounge area quite small.
Friendly and helpful staff. Close to subway station. Great breakfast. Clean and comfortable
Fabulous
Friendly and helpful staff. Close to subway station. Great breakfast. Clean and comfortable
Clean hotel, good breakfast and dinner.
I have slept in this hotel three times now, but the bed I had this time has had its best time. Atleast the matras did.
Fabulous
Clean hotel, good breakfast and dinner.
I have slept in this hotel three times now, but the bed I had this time has had its best time. Atleast the matras did.
The rooms were clean and well maintained (although the hotel is rather old). The cleaning staff - very efficient. Overall staff was friendly and helpful with one - very notable - exception (do not recall the name, evening shift/20.00 - on Sat 7 March). The breakfast was OK, but the coffee was bad.
One of the staff members was very rude (in contrast with all others who were friendly). Nevertheless, his attitude was so impolite, borderline aggressive, that it affected the entire experience.
Next time I will choose...
The rooms were clean and well maintained (although the hotel is rather old). The cleaning staff - very efficient. Overall staff was friendly and helpful with one - very notable - exception (do not recall the name, evening shift/20.00 - on Sat 7 March). The breakfast was OK, but the coffee was bad.
One of the staff members was very rude (in contrast with all others who were friendly). Nevertheless, his attitude was so impolite, borderline aggressive, that it affected the entire experience.
Large comfortable room with expansive desk. Although there's not much on the doorstep except other business hotels there's a large shopping centre a short walk away and almost direct access to the metro for getting to inner Lisbon stress-free. The reception staff were absolutely attentive and professional with everyone including passers-by, which really left a good impression.
Location is awkward for driving due to local one-way system(s) and frequent roadworks - expect delays getting in and out. The hotel parking is also very tight, so larger cars may have difficulty. I found the hotel food overpriced for the quality on show.
A very decent and well...
Large comfortable room with expansive desk. Although there's not much on the doorstep except other business hotels there's a large shopping centre a short walk away and almost direct access to the metro for getting to inner Lisbon stress-free. The reception staff were absolutely attentive and professional with everyone including passers-by, which really left a good impression.
Location is awkward for driving due to local one-way system(s) and frequent roadworks - expect delays getting in and out. The hotel parking is also very tight, so larger cars may have difficulty. I found the hotel food overpriced for the quality on show.
It was a kind hotel, the metro is near, the parks as well. The hotel is clean, the room is fine. The bed is comfortable, the breakfast is delicious. We recommend this hotel, we were satisfied with them
perfect location just 5meteres away from a metro station in a line directly to the very centre of attractions, underground parking available, nicely done rooms that are very clean.
Everything perfect! The best hotel in Lisabon!
Clean room, good breakfast
The location was very good. The staff were extremely helpful and demonstrated excellent customer service.
The breakfast was the same every day - it would help to add some variety in the cooked options.
Some small thing can increase your evaluation ,like Slipper Room tissues Coffee maker Thanks
It was clean, had baggage storage and nice staff at the front desk.
For a 4 star hotel it was not what I expected, especially for my honeymoon. I stayed in lots of hostels and hotels before but this was by far the poorest. There was no lightning in the bedroom except lamps on the bedside which made the room uncomfortably dark, the breakfast was really poor, the bathtub and the shower was too short and small, very noisy, cards to open door and elevator that works only after a few tries. Wouldn’t stay again nor recommend.
Hotel is next to metro station, breakfast and dinner are good!
Checking out took a while because there was just one person. Maybey put waterheater in the room.
Excellent location, lovely rooms
Pillows, would have liked some softer ones but in fairness we didn’t ask for them.
Location, metro is just 20 meter from the hotels door, just 8 minutes to city center by metro The bathtub
Not awesome breakfast, very small "kind of" lobby
Good breakfast , staff +++, clean comfortable bed near to metro bus and specially just walking distance to Lisbon Central Mosque.
Close to airport. Excellent breakfast. Easy to get to center.
Very good value for money.
The cleaning staff would always wake you up around 10am, which was fine most days but not ideal if you went to bed late.
Clean facilities, caring and friendly staff, very close to a metro stop
The surrounding neighborhood is not too pretty
Breakfast was very good Directly next to a Metro Friendly staff clean rooms the view
Rooms are a bit old stylish
Room,location, staff, breakfast
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Location, room, quality complimentary breakfast and friendly staff
None in particular
Breakfast had multiple choices which would suit everyone and was frequently topped up. The hotel has a Metro station right outside the entrance making it ideal for accessing all areas of the city. As I was in Lisbon for a hospital appointment I spent some time in my room and the choice of TV channels in many languages was a bonus. The 'special' lunch and dinner menu was excellent value.
Tea and coffee making facilities in the room would have been great. Also a free bottle of water on arrival would have been a nice touch.
Metro station right in front of the hotel. Staff was really friendly
Rooms were a little old, beds a little bit too hard
Just the breakfast. Drains were not working properly, no bottled water in room, the bed was very hard. One of the morning staff was very rude when we asked about bottled water. I do not recommend at all.
Spacious room. Trash bin in room is segregated to paper, bottles & bio trash. Few steps away from Metro Station.
The breakfast is far below the standard of 4 stars hotel.
The breakfast was amazing even if it was the same all days
Extra fee for the FrigoBar items in the room
Metro station is just in front od the hotel and that is nice. Sao Sebastiao and Corte Ingles is near (10 mins walk) - much lively there.
Neighbourhood is a construction site. Not interesting at all. Breakfast is poor and dull.
I liked the atención people
Friendly staff. Close to Metro station and restaurants. Good breakfast.
With car, location was perfect. 20 feet from metro. Staff was friendly and helpful. Room was comfortable and clean.
Breakfast room was a little crowded.
Welcoming people working there, it was a pleasure
Little zone for breakfast, usually crowded these two days
Easy access to the Metro to get around the city.
On the flightpath for airport take-off and was a bit noisy in one of the rooms we had.
Clean, the bed is comfortable, the staff is friendly The breakfast is ok
Nothing A little too expensive for the location which is comfortable but not central
Comfortable bed
Not stable water temperature for shower
The front desk staff were v helpful and competent/professional :-)
Staff, location next to the metro, cleanliness
Breakfast good but no big variety
Great hotel, perfect location, just a step from a Metro station; excellent breakfast, comfortable rooms.
Hotel Açores is very well situated & within walking distance of the 7 Rios Bus Station which we used for our journey from the Algarve to Lisbon. We have stayed at this Hotel on many occasions & have always found the staff very friendly and services excellent. There is always a wide choice of foods for breakfast and in fact we would also recommend their dinners which of course is paid for as an extra.
Pretty clean and just 10 m away from the metro station.
I think more than 300 planes fly everyday just above the hotel ( like literally just above the hotel). When I checked in they gave us a twin bed although I asked for a double, which I later changed but anyway... And the breakfast....EVERY SINGLE DAY THE SAME POOR BREAKFAST. I have never had a such a poor breakfast (No vegetables! None!). And it was the SAME for five days in a row...)
Very nice, professional and helpful guys at the reception. Nice location, very close to merto
Same breakfast every day.
The breakfast was lovely, staff very helpful and friendly. Everything was lovely.servicing of the room was excellent. Reception staff couldn’t have been more helpful in explaining everything about what to see in Lisbon.hotel is on flight path but you’d never know it. Perfectly quiet for sleeping. Lovely plants on the balconies. Iced tea in reception is a nice touch!
We liked everything thank you and we would definitely come again. Small minor incidental things not worth mentioning (like the mini bar not seeming to be cold but we could have mentioned if we had needed it!)
Staff very helpful. It was late when we arrived and we were hungry. The resturant was closing ,but the lady employee said she would help us out.she provjded us with a hot bowl soup and club sandwich. It was delicious. Breakfast in morning was also great. Thank you to all involved.
The room was very clean and the grapes where a nice touch. The staff was very kind, helpful and friendly. Metro station is a minute from the hotel, but if you going from city center is a long walk. The Reception staff will ask you first thing if you need a taxi after your check out, very helpful again on that side. The breakfast is very fresh, healthy and vibrant.
Everything was as expected.
Breakfast was good
Bed mattress was really bad I could feel all springs and pillows old,toiletries were only for one person however we reserved one room for two people.
We landed around midnight in Lisbon and spent a night here, the room was very comfortable and clean, breakfast was great and staff very nice! I am not sure there is a lot of stuff to do around as we landed in the evening and moved out the next morning after breakfast, but travelling around by public transport/Uber is relatively cheap.
Clean, spacious, friendly staffs, metro just next to the hotel
Bathroom is with outdated tub, not seperate shower. Breakfast is mainly British style? why??
Beds are very comfortable, cleanliness. Design
Value for money. Closed to metro station.
N.A
Every is perfect
Excellent comfortable Room & Excellent Breakfast. My room facing the Praça de Espanha was excellent.
No problems in this hotel. They know their business. Not immediately in the touristic heart of Lisbon, but next to the metro station where you can reach the centre in few minutes.
Very nice rooms and overall and good hotel for our 1 night stay.
Room was quite small and we didn't have a good view from the window.
Proximity to metro, the excellent port served in the bar. Lovely, tasty bar snacks when we arrived
Location, friendly staff, clean, breakfast just right
Would have appreciated more water (free of charge) in the room. Also, although 1 X small bottle was meant to be delivered to the room, we did not receive a bottle daily.
Good hotel, rooms are very nice and staff was very friendly
Nothing in particular - good choice
Hair cooling too strongbut room too hot if not usef
Comfy bed
Coffee or tea in the room would have been nice.
Friendly staff, good breakfast. The hotel was within 20 meters of a metro station The hotel is on the airport flight path, but even though we were on the 10th floor, you could hardly hear anything. I would recommend this hotel to anyone.
Staff was pleasant
Bed was hard Toilet ran Air conditioning was very poor. Room was hot all night and we couldn’t sleep.
EVERYTHING!!! It is very rare to come across very polite and professional staff, extremely clean hotel, excellent facilities, meters from metro station, top notch wifi and TV channels, superb room, classy atmosphere...don't waste time looking somewhere else,book now!!
Good location to everywhere.Nice front desk staff.Excellent breakfast.
I checked google map for the hotel direction. The google map didn’t show the best way to get there. So we walked more the half mile and carried our baggies on the rough road to get the hotel. Otherwise just transfer one Metro could be much easier.
Despite the total amount of € 558.80 for the entire stay was reduced within a few days of booking (September) we had to double checkin the entrance, in fact we had to double check our identity at the reception so we lost about 25 minutes to perform the "double checkin operation". At checkout we are asked if we had consumed products from the minibar, declare no consumption and await the response of the cleaning service that instead declares the opposite. We confirm that we have no problem paying € 2.50 but if it was not used it would be incorrect to pay a figure (even if small) for a service that was not used. On 09 November 2018 they proceed to execute the checkout invoice ignoring the € 2.50 of the water, wait at the hotel for another 20 minutes and then go to the airport. Today, 10 November 2018 a transaction is requested and executed from my bank account in favor of the Hotel Açores Lisboa for € 2.50 therefore one day after the checkout from the structure and after having ascertained that no additional service has been used. I called the administration with an international call (cost greater than € 2.50) to ask why they have deducted a similar sum after the I checkout and after having executed an invoice but I have not received any answer on this point: of the service and then paid it. I paid, away from the chekout, a product never consumed and the money was cut short the day after my checkout and without receiving any invoice, as if it were a robbery.
Really good location near to the airport and all the main places in Lissabon. Th staff was really nice. The room was clean and had all needed furniture.
Reception more personal?
Well located near the met and centrally located for visiting attractions. Rooms were spacious, bed was comfortable and good shower and bath. The restaurant had a hood choice of food and mixed good cocktails. Staff were very friendly, professional and helpful.
The outside dining area decor and ambience could be improved. I had an enjoyable relaxing stay but think it may have been slightly overpriced, but then most hotels in Lisboa are.
The room we had was very comfortable and spacious. Breakfast was included and very good! Also the location is perfect, 1 min from the metro and close to the airport! The disturbance of planes was not very annoying.
The cleaning cabinet was next to our room so some disturbance, and the lady knocked on our door at 7:30 to check if the room was free (appearantly not...)
Very kind staff, they made flexible check-in, out schedule.
bed size are little smaller than expected from photos.
Location, cleanness, included breakfast, close subway, high professional service the people on the front desk and restaurant.
Bathroom.
Room for breakfast really small.
Friendly and helpful staff, good location.
Some staff could do better in speaking English however people were extremely firendly and nice.
Location right beside need to stop. Breakfast. Breakfast box for early flight. Size of room, design of bathroom.
For a for star hotel I thought the room would have had a kettle and a few sachets of tea/coffee, which it didn't. Aircon appeared to be working but did nothing.autobilling of mini bar when we ...
Great stay
Would definitely come back
Lokalizacja jest swietna - metro tuz przy hotelu, idealna odległość w połowie drogi miedzy lotniskiem a większością najważniejszych zabytków. Spokojna okolica. Pojawiają się komentarze o dobiegających dźwiękach samolotów - proszę się ich nie bać, coś tam może rzeczywiście słychać jak się człowiek skupi i tv jest wyłączony :) zreszta jeśli przyjezdzacie Lizbonę zwiedzać to i tak większość dnia jest się poza pokojem, a w nocy spokojnie można zasnąć i te pojedyncze hałasy nie przeszkadzają w ogóle. Pokoje czyste, dobrze wyposażone, codziennie sprzątane, zestawy kosmetyków do dyspozycji. Śniadanie bardzo smaczne, obsługa przemiła i pomocna.
To mały detal, ale jednak brakowało podczas śniadania warzyw - wystarczyłyby choćby plasterki ogórka i papryki, poza tym śniadania naprawdę smaczne, spory wybor kazdy znajdzie coś dla siebie i na słono i na słodko.
Wyjątkowy
Lokalizacja jest swietna - metro tuz przy hotelu, idealna odległość w połowie drogi miedzy lotniskiem a większością najważniejszych zabytków. Spokojna okolica. Pojawiają się komentarze o dobiegających dźwiękach samolotów - proszę się ich nie bać, coś tam może rzeczywiście słychać jak się człowiek skupi i tv jest wyłączony :) zreszta jeśli przyjezdzacie Lizbonę zwiedzać to i tak większość dnia jest się poza pokojem, a w nocy spokojnie można zasnąć i te pojedyncze hałasy nie przeszkadzają w ogóle. Pokoje czyste, dobrze wyposażone, codziennie sprzątane, zestawy kosmetyków do dyspozycji. Śniadanie bardzo smaczne, obsługa przemiła i pomocna.
To mały detal, ale jednak brakowało podczas śniadania warzyw - wystarczyłyby choćby plasterki ogórka i papryki, poza tym śniadania naprawdę smaczne, spory wybor kazdy znajdzie coś dla siebie i na słono i na słodko.
Świetnie skomunikowany.
Nie polecam jajecznicy na śniadanie.
Znakomity
Świetnie skomunikowany.
Nie polecam jajecznicy na śniadanie.
Bardzo przyjemny hotel
Komfortowe pokoje, urozmaicone śniadania, stacja metra dosłownie dwa kroki obok...
Jedyny minus to lądujace samoloty. Hotel znajduje się pod ścieżką podejścia 🤨
Niewątpliwie jedną z głównych zalet tego hotelu to lokalizacja. Metro dosłownie kilka metrów od wejścia do hotelu. Aczkolwiek, chyba lepiej szukać bliżej starego miasta i klimatycznych uliczek ;)
Śniadania były obrzydliwe. Jedyne co dało się zjeść to bułka z serem, reszta była mało jadalna. Jajecznica okropnie śmierdziała. Kiełbaski, boczek podobnie... popijając fakt ze dzień w dzień było to samo. W pokoju brak czajnika, jakiejkolwiek kawy czy herbaty. Do 4 gwiazdek to temu hotelowi daleko. To co przelało czarę goryczy to sytuacja w której poprosiliśmy o żelazko. Okazało się że nie możemy go otrzymać, tylko musielibyśmy skorzystać ze specjalnej usługi prasowania gdzie uwga, dla przykładu, prasowanie JEDNEJ KOSZULKI to koszt 7 euro.
Lizbona jest wspaniała. Ten hotel...
Niewątpliwie jedną z głównych zalet tego hotelu to lokalizacja. Metro dosłownie kilka metrów od wejścia do hotelu. Aczkolwiek, chyba lepiej szukać bliżej starego miasta i klimatycznych uliczek ;)
Śniadania były obrzydliwe. Jedyne co dało się zjeść to bułka z serem, reszta była mało jadalna. Jajecznica okropnie śmierdziała. Kiełbaski, boczek podobnie... popijając fakt ze dzień w dzień było to samo. W pokoju brak czajnika, jakiejkolwiek kawy czy herbaty. Do 4 gwiazdek to temu hotelowi daleko. To co przelało czarę goryczy to sytuacja w której poprosiliśmy o żelazko. Okazało się że nie możemy go otrzymać, tylko musielibyśmy skorzystać ze specjalnej usługi prasowania gdzie uwga, dla przykładu, prasowanie JEDNEJ KOSZULKI to koszt 7 euro.
Profesjonalna obsługa
Profesjonalna obsługa
Dobry
Profesjonalna obsługa
Bardzo miła i pomocna obsługa. Pomyśleli nawet o śniadaniu na wynos, przy porannym check-out. Super lokalizacja - co prawda do centrum jest kawałek, ale wejście do metra znajduje się kilka kroków od wejścia do hotelu. Pokoje czyste i jasne.
Bardzo kiepska oferta śniadaniowa. Produkty oczywiście były świeże, ale wybór jak na hotel o takim standardzie daleko niezadowalający.
Bardzo dobry
Bardzo miła i pomocna obsługa. Pomyśleli nawet o śniadaniu na wynos, przy porannym check-out. Super lokalizacja - co prawda do centrum jest kawałek, ale wejście do metra znajduje się kilka kroków od wejścia do hotelu. Pokoje czyste i jasne.
Bardzo kiepska oferta śniadaniowa. Produkty oczywiście były świeże, ale wybór jak na hotel o takim standardzie daleko niezadowalający.
Fantastyczny
Samoloty
Słabo z miejscem na śniadanie. Śniadanie dość ubogie, monotonne.
Wejście do metra zaraz pod budynkiem hotelu. Świetna kuchnia kuchnia w restauracji. Obsługa bardzo miła i pomocna.
Mogłyby być lepsze produkty na śniadaniu.
Wyjątkowy
Wejście do metra zaraz pod budynkiem hotelu. Świetna kuchnia kuchnia w restauracji. Obsługa bardzo miła i pomocna.
Mogłyby być lepsze produkty na śniadaniu.
Dobre śniadania, super obsługa. Metro dwa kroki od wejscia
Doskonale zlokalizowany hotel względem metra, autobusów i stacji kolejowej. Dobra baza dla wypadów po Lizbonie. Hotel znajduje się co prawda na linii przelotów samolotów, ale nie stanowi to raczej większego problemu. Świetnie działająca klimatyzacja w pokoju dała radę przy 43 stopniach na zewnątrz. Uprzejma obsługa.
Hotel nie pierwszej świeżości i raczej wymaga odnowienia. Bardzo słabe śniadania. Okropna kawa czy herbata - prawdopodobnie problem z jakością wody. Z pewnością nie jest to poziom 4 gwiazdek. Idiotyczny system nadzoru produktów w minibarach w oparciu o chipy. W przypadku poruszenia czegokolwiek system, jak nam wyjaśniono, automatycznie nalicza opłatę. Nie dotykając niczego i tak czułem się jak potencjalny złodziej.
Hotel Açores Lisboa znajdujący się w mieście Lizbona (Sete Rios) jest położony 15 minut piechotą od atrakcji takich jak Zoo w Lizbonie i Muzeum im. Calouste Gulbenkian. Udogodnienia biznesowe to centrum biznesowe, bezpłatne czasopisma w holu oraz usługi pralni chemicznej. Udogodnienia na miejscu to samodzielne parkowanie (za opłatą).
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na podstawie 831 opinii
Czystość
Komfort
Udogodnienia
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