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simple, friendly staff noisy, smoking guests
The price was good enough and the location of this hotel wasn't too far from the beach.
location. the staff at the reception
price, proxity to beach. pool was emptied during our stay. power cuts in the evening resulting in total darkness. no proper air condtioning, run down communist architecture, staff not conversant in english, poor matrasses
personel mówiący po angielsku, dogodne ceny pokojów 4 osobowych, niedaleko do plazy, basen, tanie trunki i napoje bezalkocholowe w barze, mini sklepik w hotelu sniadanie w formie stołu szwedzkiego lecz mało apetyczne-wszystko smakowało jak by było zmielone kilka razy, kurz w pokoju.
I liked the view of the sea. The hotel is situated less than 50m from the seaside. Even tough they have Air Conditioning, the cooling system is no use at all. I left the Air Conditioning system on during all day, and in the evening the temperature was still hot (even tough it was cooler than before I started the air conditioning system)
The grate thing about this hotel is that is really close to the beach I did not like a lot of thinks: The air conditioner is actually a fan, it only blows hot air. The breakfast was terrible, the elevator is trying to kill you when you get in, the doors were closing really fast.
I liked a lot leaving the hotel each time I left for the seaside or the pool of another hotel coz this one has no pool. Old comunist furnish and no air conditioned even if outside were 38 degrees Celsius !!!!!!
Actualy,nothing.Everything is old,comunist,style. The air conditioning works only like a fan,I did not stop it 2 days but the temerature inside my room was still higher after that 2 days.And after I park my car in the parking of the hotel,my car was missing the both side signal direction.
It was close to the beach; the breakfast was good we paid by card and they request us some information about the card - and it wasn't normal; the air conditioned didn't work on heating; the parking is not for free and we paid for 24h - 12 leva
Location and value for money Room too warm at night, air-con did not work
central to the sights and shops of Varna / value for money there was a poor choice for breakfact on my first morning
Easy to find. Checking in and out was straight forward. Staff English speaking and helpful. Rooms nice size and clean. Euronews on T V in room was in French. At bar charged 2.30 Leva for 330 Ml bottle of Kamentza when on menu this charge was for 500 Ml. Did complain, staff agreed this was wrong but nothing was done about it.
95% of staff were fantastic. A couple of them, I reported. when asked for something, walked away muttering. Very rude. Heard them yell at old folk in the dining room. Loved the hairdressing salon. Friendly reception area. A very bad experience in some areas. As above. Most important, I'm quiet, independent. A poor sleeper, I wanted my herbal tea in the early hours, the joy of making myself a 6 am cuppa. It could not be done, they refused me a kettle. I had to buy my own kettle. Only hotel inAlso, the fridge was actually warm, because its shut in a small cupboard. I had to get ice daily to keep my medication cold.
Personnel was very friendly, fast in serving and accurate, rooms were impressively spacious,restaurant had the best food I enjoyed during my stay in Bulgaria. Small TV,extremely small and old TV suitable for two star hotel!!!
Airconditioning didn't work properly
the food was great; nice staff; good facilities no juice for breakfast; the elevator was too little
Nothing Too low quality for hotel 4**** and for other Golden Tulip hotels.
Wireless Internet access & efficiency/friendliness of staff.
Jeden z niewielu hoteli otwartych w listopadzie w okolichac Złotych Piasków; ze względu na dobrą pogodę (ciepło, słonecznie) można było korzystać z atutu bliskości plaży, darmowych w tym okresie leżaków, itp.; cudowny widok z wyższych pięter prosto na morze. nieczynne baseny "otwarte", łaźnia parowa dodatkowo płatna;
basen oraz pokoj z widokiem na morze słaba znajomość j.angielskiego przez kelnerów, brak możliwości skorzystania w pełni z oferty hotelu
the hotel manager is a very nice person poor breakfast and all inclusive meals, the hotel doors need to be changed, a lot of hookers into hotel lobby every night, watch out when you arrive to TV if you have children s - there are 3 porn channels already set up
clean, elegant room, excelent giant double bed, warm ambiance
The swimming pool was perfect and the possibility of having buffet dinner. Yes, the high price of the sunbeds for guests. It should be free for them. And the lack of the ramp on the steps for babyprams and wheelchairs. The lack of wireless internet in the public area in the hotel.
The staff is simply amazing. Never have I experienced such a helpful receptionist as the woman who helped us with complicated transfer to Burgas airport. We also got a free breakfast pack to go without having to ask, since we left so early in the morning. Good price, nice facilities and very good location. The only problem about it being a small walk down to the beach is all the persons trying to get you to eat at their resturant and packing you with flyers about karaoke bars and strip clubs. Which actually doesn't have that much to do with the hotel itself.
The room was clean and well equipped. 1) Since the hotel is close to "Party Street", the road where most of clubs and pubs are located, it is very noisy until 6.00 AM. Please adjust your sleeping and drinking habits accordingly ;-) 2) The laundry service is poor but expensive (about 5 euros per item), and they do not even iron your trousers! 3) A 3x4 inches soap is all you get, so bring your own shower gel.
excelent staff,location close to the center of the resort but also far to the beach. bad air conditioning,poor breakfast.
helpfull staff and confortable room, just some slight improvements needed in terms of hotel facilites such as lobby area, poolside, breakfast. Overall good value for money
- the pool - the hotel doesnt look like 4 stars hotel; when they had to clean, they never vacuum,they didnt change the sheets,no soap in the bathroom; when i arrived they retain my passport for more than 24 hours; the food is poor, all time same,no fruits
Very gentle and professional staff