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nothing staff did not care about myself, I have been blocked in the hotel parking space (poor quality) and had to wait 7h to be able to get out, since nobody cared about how the cars are parked there, nor any reliable information about who is parking, not phone contact was available......The hotel did not offered any assistance during this time neither. This was extremaly bad surprise. The hotel is also a destination for school kids holidays, fully occupied by them, definitely not a place for holiday stay for a couple......
The quality of the services, the hotel staff and the report price / services.
i coud't pay with credit card, the hotel is looking good but service is low
Location of the hotel is good. It's close to seashore (some 5 min) and far enough not to be noisy at night. If you do not pretend much from three star hotel,- then it's o.k. Poor breakfast, identical during all stay (10 days). Room not very much clean, it's seems that last hotel renovation was long ago.
swimming in the pool and drinking cocktails
in the hotel i stayed at 5th floor and i don`t have hot water, and the a/c is only with money
Quietness, position, cleanliness, services, staff cooperation.
I liked the view at the sixth floor. We had problems with the water , at the sixth floor and a lot of students making noise late in the evening .
Nice location, in an area with lots of vegetation and close enough to the beach. Rooms were clean, large and comfortable, with new furniture. The hotel's swimming pool is surrounded by trees and can be a very relaxing place.
Position I can not pay with my cred card.
only complaint would be about the breakfast, not a very good selection, but in saying that everything else about the hotel was excellent
Made to feel very welcome - all the staff were friendly and spoke english very well.
location and comfort swiming pool to small comparing to the capacity of the hotel
the room was spacious and clean and I've appreciated the pool there were sparely chaise longues by the pool, insufficient
Nice new rooms with quality close to a 5* hotel. Small children chairs in restaurant. Underground parking. The indoor pool with warm water was very appreciated by our daughter. Diversify a little more the food.
The hotel interior design, cleanliness of the rooms and public areas. The staff can improve their skills and language (english), more lounge chairs by the pool where needed.
all the staff were very helpful and friendly,the public areas and pool area were kept very clean and tidy at all times.In hotel prices were very reasonable for a 4star . at the time we stayed there were lots of young children there and they did crowd the pool.
Good location and nice attitude of the hotel staff. Execellent breakfast and nice pool (indoor and outdoor pool)
spa, pool, sauna, fitness pool could be bigger
Spa Dirty carpet in my room
The hotel was beautiful - very grand. The free upgrade was also a bonus!
We are Korean couple exploring 5 star hotels in Eastern Europe. Great Location if you want to explore the central area of Varna. Close to the Roman bath and the church. luxurious room with superb interiors from the bed to the bathroom. good 5 star rooms. You have to take up the stairs in order to come up to the lobby. We had to pull up our baby stroller every time.
Excellent hotel in the middle of Varna, close to shopping, pedestrian zone, very good for business. An 'old world' atmosphere, but in the best possible way. Excellent, fast and free internet connection, nice big rooms, a-la-cart breakfast, very very reasonable prices. Thoroughly recommended. Not applicable.
Good central location, good rooms, however it was not possible to sleep with the windows open due to the noise outside. The air con was very effective if a bit noisy. Most of the staff were very helpful. Some of the staff were more willing to help than others, one of the wine waiters was very helpful and gave good local knowledge of the wines and cheeses of the area, however the next evening the other chap obviously couldn't be bothered with us.
A beautifully done hotel with everything new, but in a very traditional style. Location ideal for walking around Varna sea front and main shopping areas Only very small problem was finding the entrance to the car park as many of the small streets around it have been closed or made into one way.
We never tire of this hotel, hen we are not staying here we visit for afternoon tea, it's a lovely place with professional, switched on staff. Even though we have a house in Bulgaria we still try to stay here at least one night just for the pleasure of it, guarded car park. Same as before, hotel perfect, pavements on the approach road are dreadful.
service and cleanliness, also the breakfast
Maybe the best hotel in Eastern Europe and one of the best in Europe. HUGE rooms, excellent service, best location, free parking and wireless and wired internet, a great cafe. What else missing? Nothing really.
Beautifully furnished and comfortable, staff very attentive, restaurant wonderful, smack in middle of town parking a bit hit and miss,
I travel extensively to many places throughout the world and this is hotel definately provides the best service I have ever experienced, at first it is a little overwhelming because we are not use to such formality here in Australia but it does not take long to get use to being treated like royalty. The quality and quantity of the food is also excellent. I would highly recommend this hotel to those who are extremely particular about service and to those who have a special occassion and want to experience the VIP treatment. would be great if tea and coffee making facilities were available in the room and also a morning newspaper would be nice.
Duże plusy apartamentów to: kameralna, przyjazna atmosfera, mili gospodarze, czystość, estetyka, wygoda, komfort, dobre wyposażenie Do pewnych niedogodności należy zaliczyć mały parking, zmuszający do wzajemnego zastawiania samochodów, klimatyzację jedynie w salonie (jej brak w sypialniach), odległość od morza nie jest bardzo duża, ale zastawione samochodami i straganami chodniki (i tak w fatalnym stanie) lub w ogóle ich brak znacznie utrudniają bezpieczne dojście na plażę, szczególnie rodzinie z małymi dziećmi.
cisza i spokój
Calm and relaxing
hotel location - not far from the beach and in a quiet place; clean and tidy rooms; friendly staff; the fact that hotel has a playground for kids I was a little bit disappointed with meal quality served at the hotel, although the variety was good.
The things that I like the most at this hotel is that is very clean, all the stuff knows good english, the food is excellent. Also the stuff is very friendly , they can help you with every thing you want. I will recomand this hotel to my friends, and if I will have the chance , I will come again. The single thing that I didnt like is the location because if u come back to the hotel late in the night it's a litle bit scary
The swimming pool, the food, the beach No air conditioner
Tak. Zimna kawa na śniadaniu.
Hotel położony zarówno w centrum Warny jak i niedaleko morza - co jest jego dużym atutem. Bardzo dobry dla rodzin z dziećmi - cisza i spokój. Jeżeli ktoś zdecyduje się na economy room musi liczyć się z tym, że zostanie zakwaterowany w piwnicy... z wąskim oknem pod sufitem - ładny widok na nogi przechodniów...
Hotel położony bardzo blisko plaży, z balkonu widać morze. Strasznie niewygodne łóżko!!
dobra lokalizacja wybór i jakośc wyżywienia poniżej naszych oczekiwań, nawet za taka cenę wydaje mi się, że wyżywienie powinno byc na wyższym poziomie, łóżka w pokoju byly koszmarne
Super lokalizacja przy samej plaży,widok z balkonu na morze i Złote Piaski-bajka,miła obsługa,pokój codziennie sprzątany.Ogólnie super.
We enjoyed our five days at Modus Hotel a lot. The stuff is very friendly and helpful, there's this certain atmosphere you truly feel welcome which is actually very seldom to find in hotels. The hotel is in Varna itself, right at the city beach. If you feel like this huge party beach up of Varna, don't choose this hotel. If you feel like living right in a lively city, still only 3min away from a great beach, i would choose Modus Hotel again. No
everything really I like the hotel
The staffs were very friendly and I liked the interior design of this hotel, very modern and smart. Breakfast was also very good! None!
It was cosily and fusion. N/A
the hotel was clean and modern; the breakfast was lovely and the restaurant service impeccable; dinner was reasonably priced and the warm chocolate cake was to die for! the fitness facility was only an exercise bike and a treadmill in a very small, basement space; there was no matting on the floor outside the shower/sauna and it was very slippery when wet.
All, it's an excellent hotel!!
Perfect location, excellent service, great interior design.
breakfest really poor
In itself Hotel, so quiet and excellent located.
everything including the location, room and staff were fantastic, like a cool london hotel. I will stay here again. breakfast could be better.
Everything was excellent: 1) the location, onto the top of hill, surrounded by forest, having a huge panorama of the sea gulf, from Varna cape, Golden Sands, Albena, far beyond Balchik. 2) the hotel building architecture, absolute exquisite one, having embedded some Venetian elements and ancient symbols, the rooms, some having generous terraces to view the panorama. 3) the restaurant, elegant, having real hand carved massive wood furniture. 4) the food, the all inclusive menu having minimum 4 sorts of the Main course, specialties, numerous entrees, all prepared with care and very tasty. 5) the beach access by car very easy (3 min) - there is a pay parking near the beach. 6) the people who make to run this hotel... thanks!
The location, the friendly staff, the rooms, the pool, the silence, the view. I think it's a great place to go and just relax & have fun.
The deluxe double rooms are spacious and nice. The manager speaks good English and is very kind. It is far from the beach - 20 min walk. Little variety in food; one room had a very bad shower - it was rather an improvisation than a shower; the pool is not very big and the water is cold; the bathroom sewers were sometimes a bit smelly; cleaning only on request; towel change only on request. There was a wedding during our stay so one night we had to listen to the loud music until 3 am. We had 2 rooms for the same price but they were very different in quality, so we wanted to change one of them but it was not possible.
The swimming pool, the view. The road up to the hotel was bad, the staff didn't fix the TV remote control even if I asked for that several times.
Left the Hotel -No A/C in the bedroom, to far from the beach you need to go by car, Saturday evening there was a wedding party by the swimming pool and we couldn´t sleep till 2 o'clock int he morning.The buffet was very bad, cold food or empty boxes.
Hotel was what you would expect from 3* -- room was clean and large, clean sheets, clean towels, tv, a/c, minibar, nice pool, decent breakfast (tomatoes, cucumber, sausages, boiled eggs, cheese, butter, jam, honey, milk, cereals, toast, coffee, tea, juice, ...). The location is quiet (it is up on a hill, surrounded by the forest. Free parking available. Location is far from the main resort location. The seaside road between Konstantin I Elena and Golden Sands was blocked and we had to drive on the e87 about 8km to get to the resort. If the road was not blocked, the distance would have been about 2km.
the quiet location, size of the room, kind receptionists far from the the beach - 30-40 min walking, no infrasturcture and services (restaurant) close to the hotel, no public light on the road leading to the hotel, below average breakfast
Quite spot, ok if you dont mind 20 min walk to beaches staff friendly helpful pool nice deluxe rooms have loverly large terrace sea views watch sun rise. Breakfast bit boring after one week toilet in room a bit smelly
the position of the hotel and quiet place
the quitness Cleaningness
Due to arrival at 02.00am hotel security was waiting and guiding me into my room. Breakfast was perfect wih personal service! Location wunderfull and I was not able to join all the facillities due to my short stay! I promised myselv to use the Dallas Residence hotel again during my next stay! More Clear signs on the access roads to the hotel !
Dallas Residence is one of the most beautiful places I have ever seen. It has all the qualities of an exquisite, elegant and refined hotel. The whole place is like a museum! We appreciated a lot the professional and helpful attitude of everybody there, and we would like to address special thanks to the receptioner/manager who was extremy nice, kind,helpful and friendly. This is the place where we will always come back to. Just keep the good work you are doing there! You are fantastic!
Room was soooo pretty! Very comfortable and clean. Excellent facilities - the pool was very warm and water clean. Outdoor jacuzzi is huge. Heaps of other games - chess, pool, foosball, boardgames, tennis court. Fitness room looks good on the internet but most of the machines don't work. There are light free weights however and a vibrating machine. They don't have someone at the pool bar as they say on the description, but a staff member occasionally comes by the pool to take orders.
bardzo przyjemny, czysty i relatywnie tani hotel położony z dala od zgiełku i hałasu centrum, duże pokoje i łazienka, raczej dla osób pragnących ciszy i spokoju oraz relaksu niz nocnych zabaw, obiadokolacja w formie bufetu 8 Euro/os hotel znajduje się daleko od plaży, na wzgórzu, droga na plaże w centrum zajmuje ok 20 min pieszo - informacja ta jest zgodna z opisem hotelu, śniadania ubogie, napoje z maszyny
Konstrukcja hotelu przyjazna relaksowi, bardzo miła obsługa. Brak dostatecznego ogrzewania pokoi i basenu (Grudzień).
super hotel...godny polecenia w 100 % ... nowiutki czysty, z super widokiem na morze...naprawde 1 klasa !!! POLECAM... mimo ze do plazy blisko 15 minut piechota...sa busy co godzine ale szkoda ze w godzinach wieczornych nie jezdza (ostatni o godzienie 18)
Luksusowy duży pokój w przyzwoitej cenie. Codziennie nowe ręczniki. Czysta łazienka. Wanna z prysznicem i prysznic, ubikacja z deską tłumioną (cicho zamykaną). Suszarka do ręczników, duży taras z krzesłami i stolikiem, światełko na tarasie. Internet, telewizor. Szafa na ubrania z wieszakami. Elegancki wystrój, zieleń, zadzawka. Taras hotelowy idealny do opalania, kryształowo czyste baseny. Ręczniki i leżaki gratis, parasole również. Drink bar z dostępem z basenu... Kuchnia do bani, śniadania i kolacje w stylu snack bar/ szwedzki stół. Jadłospis przystosowany dla narodu Niemieckiego :-((
Hotel posiada wspaniałe pokoje o komfortowych wymiarach , dwie łazienki i olbrzymi taras. Basen jest wzorowej czystości . Polecam go osobą pragnącym wypocząć w ciszy i spokoju w konforcie a zarazem 15 min spacerkiem od centrum rozrywek.