Hotele: Mumbaj

Plusy: Pink Indii na pewno .... Tak uważnego hotelu, co najmniej. Nie bar!

Plusy: Śniadanie bardzo różnorodne, każdy znajdzie cos dla siebie. Pokoje przestronne, personel pomocny.

Plusy: The staff were exceptional! They take care of your every need and are very professional. The breakfast is also very good at the Frangipani restaurant. The hotel is very secure with security guards on the gates and metal detectors as you walk into the hotel. The hotel has great facilities and a great pool side with all day sunshine, and you don't hear much traffic from the streets around. The hotel is located in probably the best location in Mumbai, and you can walk along Marine Drive which is opposite the hotel, or take a walk down to the gateway of India which takes around 10 minutes and is safe. The rooms and bathrooms are very nice and and clean, and are just like the pictures on booking.com. This is the second time I have stayed here whist I was in India and I can't fault either times. Cant wait to return.

Plusy: Lokalizacja, europejski standard, dobre jedzenie.

Minusy: Ceny w restauracjach.

Plusy: Great breakfast . Plenty of western options . They upgraded us to ocean view and that was very nice . They have a free service of a drop-off anywhere within 3kms via a Mini Cooper and driver . We availed ourselves of it a few times and it was very handy .

Minusy: Nah! I'd only be nitpicking .

Plusy: Location, room, staff and food was excellent.. Bar is good

Minusy: Porch

Plusy: The club lounge amenities combined with the excellent staff customer service makes this resort one of the best in Mumbai. The staff pays attention to every bit of detail!

Minusy: I fell sick on my last day in the hotel, but the staff was very sweet. They even sent me an in-room complimentary breakfast on the day of my departure and allowed me to check-out late. Hands down, the best hotel in Mumbai!

Plusy: Helpful and courteous staff. good property

Minusy: was disturbed by the next door guests, looks like sound proofing needs to be worked on

Plusy: The hotel is truly awesome and luxurious. The staff is very courteous and very helpful. The location is fantastic. Can's say enough nice thing about it. Highly recommend it. Al my next says in Mumbai will be at Trident.

Minusy: Can't think of any.

Minusy: The Goan shrimp curry I ordered for lunch. It was bad cold red coloured bitter spicy broth.

Plusy: Thumbs up for the « fantastically helpful » Concierge Mahadev

Plusy: Amazing hotel with amazing food and nice pool.

Plusy: Staff and hotel were great

Minusy: No room for a complimentary upgrade and the views from the rooms were not great

Plusy: Everything was lovely - as rated above

Minusy: In view of the Corona virus pandemic, it's great that you are checking the temperature of entrants. But please allow for repeated checks within 3 mins of each other to ensure that your reading has validity. My dad, who walked in from the afternoon sun, was stopped at the door of the hotel and a second temperature reading was refused after he'd spent 5 mins in the shade. I'm a doctor and this didn't make sense to me at all.

Plusy: Breakfast was good. Location is good, centrally located with the beach in-front. Staff was helpful and friendly.

Minusy: Swimming pool was closed because of the Corona-Virus, as was most of places in the city.

Plusy: Service was slow .Skeleton staff due to Coronavirus who could not cope with the guests’ needs.

Minusy: Poorly managed

Plusy: Health security was strict, since CoronaVirus is spreading everywhere.

Plusy: Location and the room.

Minusy: Communal WC. Very dirty. They can improve on the lobby facilities and seating arrangements

Plusy: The cake shop sells a good variety of breads and cakes

Minusy: 1. The rooms look old and worn out 2. The hotel had run out of Moisturisers 3. The hotel did not have band-aid strips in their first-aid box

Plusy: Both the breakfast service and the lounge service was very friendly

Minusy: I did not have any problems

Plusy: Staff was very friendly. Food was very good. Excellent location

Minusy: No direct access to beach. Have to go through the lobby, out of front gate and walk from outside property

Plusy: Had one of the best stays at a hotel ever! A big thank you to all the staff who take care of all their guests. The restaurants at the hotel were just amazing, with the Chinese being our favourite. I would definitely stay there again and would highly recommend my friends to stay too.

Minusy: The doorman who ignored clients if taxis were not ordered through them! Everything else was perfection!

Plusy: Excellent services and hospitality throughout the stay and we also had to extend due to the virus and our flight being cancelled. Reception was helpful. Price, i wish in this difficult times they could have been some offering such as breakfast or lowering prices.

Minusy: Nothing...all was good except price

Plusy: Check in process went well even in situation of COVID 19. Checks and precautions are well done by hotel staffs. Check in Staffs was very courteous and helpful.

Minusy: They charge extra 1000 rs for telling that booking.com charged 12%gst and we charged 18%gst.

Plusy: Hotel is infested with mosquitoes from the lobby till the rooms. High probability of getting malaria or dengue.... Hotel has to look into this issue and resolve it and take up this issue seriously

Plusy: all stay was very good i enjoy the big spacious room and big facilities have mall inside, around 5 different restaurants, great healthclub GYM open 24 h open area swimming pool with good gardens near to airport.

Minusy: front desk needs more training i face problem in check in they changed my room selection for bed size and take long time to change but they changed the view to give me the right bed selection also they were very helpful to solve the problem. in check out the lady do mistake in getting the amount from my credit card which was going to cost me more money but also she was helpful and wait for 3 days until the problem solved.

Plusy: Staff, always ready to help. In general clean hotel.

Minusy: Noise from night club, too many marriages(this is OK but just mentioning as the hotel gives up too much common area to marriages causing inconveniences) Pool requires cleaning.

Plusy: Everything

Minusy: Nothing

Plusy: the location is great for a quick transit in Mumbai, as the location is very close to the international airport. The check-in was very quick, even at a late hour. Nice facilities outside (pool)

Minusy: there is unfortunately a lot of noise, I guess from the construction at and nearby the airport. That bothers the guests not only during the day but also during night

Plusy: Basic clean nothing special in terms of accommodation. Grand public areas and lovely restaurant for top end Indian food.

Minusy: Few towels provided and basic in terms of rooms. Service varied between cold and disengaged to very helpful depending on who is providing the service. A consistent customer experience would be much better.

Plusy: The location of the hotel. The breakfast was awesome, excellent selection!

Minusy: Needs modernisation to match their hotels in the West. I also found that staff don’t communicate with each other about requests. I had a delivery that evening and the courier was told I had checked out, but luckily the driver insisted that they call my room.

Plusy: The individual attention to detail was truly appreciated. Definitely a wonderful property to stay at - will be back thank you

Plusy: bardzo ładny hotel, idealna lokalizacja jeśli chce się odpocząć przed lotem powrotnym lub po przylocie, bardzo miła i profesjonalna obsługa, zdecydowanie europejski standard

Plusy: Clean, Friendly and Centrally Located

Minusy: No

Plusy: Bliskość do lotniska krajowego

Minusy: Zapach stęchlizny w pokoju, wilgotne pościel Jedzenie - drogo i przeciętne Nic do zobaczenia w odległości spaceru od

Plusy: As a regular visitor I like the friendly staff, the well sized rooms and the good south indian breakfast. The price isn't cheap, but good value compared with others.

Minusy: Sometimes there is weird smell in the rooms(over the vent). Hotel is quite seasoned some refurbish wouldn't hurt.

Plusy: The staff and the grill on the rooftop

Minusy: Rooms need a renovation. Very dated look. Also it says free wifi and breakfast but they somehow charge for those items as well if you dont pick the right "package"

Plusy: Overall hotel, service, breakfast, cleanliness

Minusy: Rooms could be upgraded a bit, but they are comfortable overall.

Plusy: Nothing

Minusy: No regards for safety of guests during the time of the virus and pushing guests to assemble for buffet

Plusy: The location to the airport is very convenient. They also have lots of cars for airport pick-up and drop off. The rooms were clean. If time to and from airport is important, then this is a very good hotel.

Minusy: First, they charge for Internet. In today's day an age, where the Internet is free in airports and McDonald's, to charge for Internet (especially to a hotel that is largely for business people, is ridiculous. Second, the quality of everything is not 5 stars as advertizing. Over-all, I would rate the hotel 3.5 stars. But, both the facilities and the staff training needs to be improved just to bring it to 4 stars.

Plusy: Comfortable hotel with very helpful staff

Plusy: The location

Minusy: It was more 3 star then 5 star. The whole property needs revamping The furniture & furnishing was very old & stained. The staff took time in doing anything requested

Plusy: Doskonała lokalizacja, pokój bardzo ładny, personel bardzo przyjazny.

Minusy: Nic nie

Plusy: Breakfast buffet was amazing! Indian & European food. So much to choose from. Our room was great, although a little small in terms of the bathroom & shower.. there are never enough hooks to hang your towels, etc. Our view was incredible. We got upgraded which was fantastic.

Minusy: I do have a dispute with payment. I showed the hotel that payment had been reserved when I checked in & when I checked out. They checked on their side and advised that it did not reflect on their side. Now that I am back home, I checked with my bank, and payment did most definately go through to them. So I am now disputing this. They have advised that they are checking, so hopefully it will be resolved.

Plusy: I liked the location and the luxury feel of the hotel , staff was very helpful ,

Minusy: Magnetized cards for rooms , keeps demagnetizing , need to upgrade the technology to open the room doors.

Minusy: We stayed at the Taj Lands End Mumbai from 17-20 March 2020. Under the circumstances, everyone did a fantastic job of looking after us. Please pass on our thanks to everyone associated with the Hotel. They are a credit to you.

Plusy: Znakomity hotel. Najlepszy w Bombaju . Znakomicie usytuowany

Plusy: Everything about the hotel was excellent. The staff were very couteous and caring. The restaurants were of high quality and service great. The ambience in the hotel and its restaurants were fantastic! Room service was also fantastic.

Minusy: No shuttle service:(

Plusy: Above all the staff is incredible especially the ones serving high tea in the afternoon. Great service all around. Highly recommend for a relaxing stay. Rooms itself are luxurious and unmatched. Will stay again.

Minusy: Absolutely nothing!

Minusy: I visited to the hotel i was not having my other card through which i booked my room so i given them card number which they didn’t accepted and bcoz of that headache i leave frm that hotel and i wasted my 28400 as for cancellation fees.. it was such a bad experience

Plusy: Staff were very attentive and always courteous. The Club lounge staff were intuitive and very professional. The other outlets were good.

Minusy: The elevators were slow due to the volume of guests during peak periods.

Plusy: Great location with extremely courteous staff, exactly what you'd expect of a Taj hotel. Simply the best hotel chain in the world, so it's very hard to go wrong with Taj. The breakfast buffet, included in the room price, is one of the best!

Minusy: Slightly older rooms, but somehow works in their favor.

Plusy: The service was impeccible, the staff were attentive and very helpful. Hotel was spotless.

Minusy: The lunch service was a little slow arriving around the pool area.

Plusy: Location,best service overall, friendly helpful. Overall the best customer service, best food awesome breakfast, lunch and dinner

Minusy: Nothing

Minusy: The bill contain room service meal that I never ordered. The staff did not believe me and told me to wait while they called for the check. Then after 20 minutes they realized their mistake and took the amount of my bill without ever apologizing for accusing me to lying to them.

Plusy: Swietna obsluga...czystosc. swiatowy standard. Bardzo dobre sniadania z mozliwoscia zamawiania wlasnych opcji...

Minusy: Muzyka w holu troche za glosna poczas sniadania i chyba zla akustyka sprawiala ze bylo to troszke uciazliwe...delikatny indyjski ambient z glosnikow bylby lepszym rozwuazaniem. Ale doceniam pomysl grania na zywo podczas posilkow. Moze tez wieksza czystosc w wannach ktore sluza do schladzania ciala po saunie i informacje ze po saunie trzeba sie oplukac

Plusy: staff was very courteous all the time right from entrance, lobby, corridor, cafe, at swimming pool. Breakfast,room and swimming pool were excellent. The room was made very nicely next day. Queries were replied very politely and actioned promptly. Food was excellent

Minusy: First day dinner experience was very nice. The second day dinner experience at Lotus was not very memorable. The time taken for serving was too much. Same situation I observed at nearby tables also. I suggest in cafe every body should be allocated certain area. This will definitely improve the situation.

Plusy: Kind and efficient staff Generosity of spirit

Plusy: Staff was excellent, room was nice and comfortable. The food was excellent.

Minusy: The view from my room was not oceanfront but very partial view and the ledge was full of bird poop, so didn't really enjoy the view much.

Plusy: Very helpful staff. Airline lost my bags, but the hotel crew did a huge effort to organize it to the hotel.

Plusy: JW Marriott live upto their brand expectations no doubt.

Minusy: But I thought there could have been some discount given to customers when hotel was half empty and no customers where expected other than Locals. Could have extended my stay if the price could have reduced as per demand and situation.

Plusy: great food, lots of varieties, fresh and tasty. very helpful staff.

Minusy: cannot complain about anything, but to praise the entire staff

Plusy: Possibly the best breakfast I have had, and I have stayed in may 5 star hotels around the world, I would go back just for that. We stayed during the start of the unfortunate Coronavirus crises, the staff took good care of us, gave complimentary lounge access to accommodate for lack of options in Mumbai, updated us on flight and airline changes, the staff did all they could and I would most definitely come back. The location is superb, hotel is beyond good value for money.

Plusy: I was amazed at this Holiday Inn! The hotel and the property are incredible, unlike any other Holiday Inn that I've seen. Usually, these properties are a budget to mid range level, but this particular location is top notch. It has a rooftop infinity pool, a great boutique spa, and the rooms are really spacious with a rain shower. The staff was also really helpful and soo polite. Rehan, one of the IT guys, helped me out numerous times in one day to help me get my devices connected to the wifi. He was very helpful, courteous, and patient. I would highly recommend staying here if you have a long layover in Mumbai and want to stay someplace close to the airport. I missed my connecting flight and this is how I ended up staying here. The hotel also has a complimentary car to take you back to the airport. Excellent value for the price!

Plusy: I loved the friendliness of the staff, the comfort of the stay and that they catered to our unusual requests. Absolutely loved the breakfast.

Minusy: There was a bit of noize as there was a wedding in the hotel.

Plusy: I like all

Minusy: Sometimes move to other room But it's OK means no big issue

Plusy: Most everything

Minusy: The English breakfast was a bit tasteless

Plusy: everything

Minusy: nothing

Plusy: I was sad because it was my birthday and was feeling alone in the morning of 13th March 2020. At around 10 am, I heard a knock at the door and I opened... A waiter was there with a beautiful birthday cake for me and wishing me happy birthday. I was so happy and realized that even my biological family was not there, the Holiday Inn family was there for me. I always use Holiday Inn hotels for all my overseas trip, but this one was exceptional and I shall not be able to forget it. Heena Kanoor, the guest relation executive was just incredible as she was the one who organised the whole surprise for me with her team. I therefore asked her to wait for my friend Dr Kaushik Barot as I have planned lunch with him. We had lunch and then Heena and her team, Kaushik and myself, we cut the cake and everybody wished me happy birthday and took some pictures. This day, every staff I met from the security guards, the waiters, the front desk officers and even the car driver who picked me to the airport knew it was my birthday and they all were greeting me happy birthday. It was a wonderful and unforgettable day for me. I would like to thank Heena Kanoor and her team in her constant endeavour to exceed guest expectations. Thanks also to Jaffar in Henna's team, the two ladies next to Heena in the picture ( I do not know their names) and Mussudin in the restaurant who also showed so much passion in delivering excellent service to me. This is excellent service and congratulations to the HIMIA who has such professionals in their team!!

Plusy: Great food. Good location. Good prices. Excellent friendly staff

Plusy: Location

Minusy: Pillow in bedroom was dirty. Prices of drinks in bar were very expensive, and wrongly described- ie a pint bottle of Kingfisher was only 330ml and not 440ml

Plusy: Śniadania bardzo dobre, naprawdę pod tym względem hotel wyróżnia się na tle innych obiektów.

Plusy: Our flight was delayed by an hour and the staff happily agreed to extend the room complimentary to us for an hour and half..when we asked for it. They were really understanding.

Minusy: We had checked in very very late in the night around 3 am. We asked that ifp

Plusy: Buffet dinner and breakfast were excellent. Service excellent. Rooms were a good size, very clean and comfortable. Location great for transit. It doesn’t appear to be the most family friendly area though, perhaps Colaba better for young families. Facilities very good.

Minusy: Pool was full of pigeons! But very nice nevertheless.

Plusy: You have more burden of work and you have less staff

Minusy: I call four times to reception to change my weight machine which was not working it takes 45 minutes . Staff is not trained and organised like five star hotels have

Plusy: The inside view and and space.

Minusy: Customer service

Plusy: Ambience

Minusy: Distance from the elevator

Minusy: Four Seasons nie powinno mieć miejsca w tej

Plusy: The hotel lives up to its usual excellent standards. It's a bit of a contrast when you step off the property but that's Mumbai for you. I would definitely stay here again.

Plusy: Everything.

Minusy: It was amazing keeping the situation in mind. A jetspray in the washroom would be advisable.

Plusy: Great place to stay with a beautiful view of the sea.

Plusy: Our stay at Four Seasons was perfect. Great location in Worli; great breakfast; well appointed gym; luxurious swimming pool; spacious, comfortable room. A highlight of our month-long trip to India!

Minusy: Could be more generous with the provision of toiletries in the bathroom.

Plusy: It's location

Minusy: Not enough food choices

Plusy: The hotel was very comfortable, staff very friendly and helpful and food great.

Minusy: The location wasn't ideal. It would have been nice to know that the rooftop bar which is described as hands down the best rooftop bar in Mumbai doesn't serve alcohol :(

Plusy: Our stay at The Four Seasons Mumbai was excellent! This was our first time in Mumbai so we relied on the suggestions made by the concierge. Suggestions were excellent as we were linked to a good guide, were able to reserve a hotel car to explore Bandra and knew we were in good hands the entire time. Hotel managers were amazing and made sure our needs were addressed. Spa services/facilities are some of the best I've experienced (massage, scrub and wrap are a must). Food at Cafe Prato was delicious and service was incredible. Evening drinks are a must at the rooftop bar AER where you'll find a breathtaking view of the bustling city.

Minusy: Only negative was the hotel restaurant San-Qi as staff provided horrible customer service however the hotel manager was quick to address our concerns.

Plusy: The Staff is the best asset of this hotel. You will not feel better about the kindness they all have during your stay

Plusy: Staff is incredibly well trained- gym is great. pool is very nice. The staff will go out of the way to make your stay great

Minusy: BKC is just for business.

Plusy: Overall, everything. I did not get a chance to use some of the amenities offered by the hotel, but judging from the experience I had with the staff and the room itself, I doubt I would have had complaints. Extremely attentive staff, wonderful ambiance throughout and a very beautiful room.

Minusy: If I had to nitpick , the only issue might be the cost. But other than that, this hotel is absolutely flawless. You would be hard pressed to find a fault with the hotel.

Plusy: Polite and welcoming staff and breakfast.

Minusy: The location is remote and far from any shops/stores.

Plusy: See-through bathroom!

Minusy: TV didn't work!

Plusy: Indian food options and quality of food

Minusy: Room comfort, small rooms, lobby noise, old equipments in room and not a single electrical outlet to charge phones or other devices

Plusy: Everything perfect,more than expectations,

Plusy: Everything. Great comfort & attention to detail by the staff.

Minusy: No free wifi.

Plusy: I liked the room, breakfast buffet was good and the hotel was nice and clean.

Minusy: Some of the staff was making my stay uncomfortable. They were giving me weird looks, whispering to each other an laughing. I even had to complain it and just got a simple sorry and even when I checked out they asked me why I’m changing hotel and I told because of not being comfortable here. They were like Aha okay, you could clearly see a careless body language. After the complain, it just felt like fake service and trying to be nice.

Plusy: friendly staff from security to spa - they met my every need preempting what they may be.

Minusy: nothing - it was a joy to be there and I think I will find staying in any other hotel from now on a problem..

Plusy: Great hotel, the service was good, the rooms are nicely designed and spacious. The bathrooms are great, clean and very modern. The food from dinner to breakfast is very good, though the wait is fairly long for each order or request (but then again the hotel was fully booked during my stay), but the staff are willing to fulfill every demand. I'll definitely be staying here again in the future!

Minusy: Staff were very helpful, but it required more than one phone call to get things done i.e. having to chase on an initial request. The hotel was so full that breakfast had to be served in the ballroom, which had no atmosphere nor the full breakfast offering.