Hyatt House Keeping Not Very High Class
Breakfast was very good.
House keeping doesn't clean the rooms. Thur Evening Check-in, floor wasn't vacuumed. Fri returned from an all day outing, bed not made, floor still not vacuumed, no dirty cups removed nor replaced with clean cups, no soap or shampoo/conditioner replaced. Sat evening returned from all day outing, floor vacuumed - YAY!, requested clean sheets - didn't happen, dirty ceramic coffee cup removed but still not given a clean cup. Sunday returned from all day outing - room cleaned - YAY! but the sheets were not changed - i left a very small safety pin, pinned to the sheets and all 4 pillow cases. At check-in I asked about coffee being available in the lobby at 4 AM - I was told coffee is always available. I had to leave at 4 AM on Monday morning and was told by the person on duty that coffee is never available until breakfast at 6 AM. That's fine, just don't lie. Since I let the front desk know on Fri evening that nothing was cleaned, I'm sure that is why I never got clean linens when I asked for them on Saturday. House Keeping staff definitely doesn't follow the hotel's rule of clean sheets every 3 days. Whenever I heard the name Hyatt, the words classy, respectable, quality came to mind. I'm very disappointed. I will never stay there again and I visit this area often. Looks like their competitors will get my business.
Liked overall appearance. Liked the split areas. Great accommodations. Very friendly professional staff. Clean.
A/c was not sufficient for our liking. Not enough hot water for Sunday morning shower.
Gorgeous contemporary design!
The room design is unique, spacious and most comfortable! My great nephew stayed with me and having 2 sinks in the room was a definite advantage! Beds are unbelievably comfortable! The breakfast that was included with the room rate was abundant and delicious!
The route to this one from the main interstate is a little circuitous, but once I learned the route, it became much easier.
Really great experience
Beautiful room, really comfortable bed, very helpful staff...I travel for work and this is the best hotel experience I've had in a long time.
Breakfast offerings could be more diverse, (breakfast is free) but what was there tasted good. Other than that, this place really was great.
luxury for the price
Very nice hotel. Great location, nice and clean with in the whole hotel. Nice clean bathroom, big comfortable bed., Nice and helpful staff. Located around shopping area within walking distance
The hotel was very clean and the king room was very spacious. The breakfast included hot items and there was a wide variety to choose from. I would definitely stay here again.
When we arrived, we were greeted by friendly staff and check in was fast and hassle free. The hotel was very clean and modern, as was our room. The bed was probably one of the best I've ever slept on, while traveling. Plenty of near by restaurants to choose from and easy access to the interstate. We were in town for a concert, and would definitely stay here again. Love this place!
W czasie pobytu w obiekcie takim jak Hyatt Place Cincinnati Airport / Florence w mieście Florencja znajdziesz się niedaleko lotniska, 15 minut samochodem od atrakcji takich jak Duke Energy Convention Center (centrum kongresowo-wystawiennicze) i Klub golfowy World of Golf. Udogodnienia biznesowe to całodobowe centrum biznesowe, ekspresowe zameldowanie oraz ekspresowe wymeldowanie. Jeżeli planujesz spotkanie w mieście Florencja, hotel oferuje udogodnienia konferencyjne o powierzchni 83 m kw.Bezpłatne udogodnienia to transport z lotniska i na lotnisko (całą dobę).
Na podstawie 1 121 opinii
Zasady różnią się w zależności od typu pokoju oraz dostawcy.
|Cincinnati Cinci./N. Kentucky||4,4 km|
|Cincinnati-Union Terminal||13,8 km|