Staypineapple at Hotel Rose

Great staff. Clean. Outdated heating system. Was stuck on all night in one of our rooms. No air conditioning. Old bed linens. Frayed sheets.

Hotel Rose is what it is: a recently renovated motel. It's clean and comfortable, and staff are friendly. But to call it a four-star hotel is a real stretch, in terms of amenities and service. Compared to other downtown luxury hotels, this is a big step down at the same price. The bathroom is tiny, with outdated fixtures and mold stains. The provided toiletries are cheesy Tommy Bahama brand with an intense pina colada scent that I was a bit embarrassed to smell like all day. The bed only comes with a comforter, strangely folded on top of a bare fitted sheet, so you have to make your own bed. The king bed comes with two of these, each covering half the bed. Just weird. When I asked the front desk for room service to give me a top sheet, I was told I could find one in the closet and to make the bed myself.

The location is great, add parking is free!. The rooms were too hot as they only have central air, and they can only have either heat or air conditioning on at any given time. My room faced the highway and the train tracks, so it was quite loud. They did however provide earplugs. But because my room is so hot, I had to sleep with the windows open, and unfortunately both of the screens on my windows were so severely torn they were worthless. I informed the staff about the screens and the next day they were still torn when I returned. I called the manager and he immediately came up and fix the screens for me and offered me an upgrade to a suite. So overall not that bad!

The blankets on the beds are awful and the elevator keys don't always work. Location, quiet, good staff.

Nothing The room was small. It had no hot water. Parking was horrible.

great location across the street from the bridge, and in the middle of downtown, where a lot of restaurants are walking distance. Staff was friendly and answered specific questions, valet was helpful with directions... the fumes from the construction wafted into the building and it was difficult to rest in the middle of the day. attendant that checked us was not so helpful in answering questions regarding the complementary bikes, the valet attendant was there half of the time, and there were 2 days the staff did not clean the room, no bath- only standing shower, small rooms.