Plusy: I didn't have to wait long at pick up. The car was ready in time.
Minusy: The car did not have any windshied wiper fluid. I know that's minor, but everything should be checked and everything should be in working order before handing the keys over to the renter.
Car too small
Plusy: They gave me a car that was much smaller than the car I booked. My drive was eight hours in a cramped up little car. Just awful