Colina da Lapa & Villas

The villa was clean, spacious, light and airy. Majority of staff were excellent and happy to help out when asked - a couple of the bar staff had a bit of an attitude which let the rest of the staff on site down. Gardens and surrounding areas were well looked after. A suggestion to help improve on comfort/relaxation would be better quality patio furniture and furniture on the balconies.

Everything was very good except for the cleaning of the room.

The toilet was cleaned with dirty water. The horrible smell was throughout the entire floor.

The hotel and apartments themselves were clean

I couyld write an easy here- the hotel first and foremost is not 4 star- the accomodation and apartments were bog basic and for the money we paid for it I odnt think it was justified at all. We were there for a wedding and most of the wedding party were staying accorss the orad in "presa De Morra" apartments & villas- which turned out to actually be cheaper than our accomodation and un comparible in terms of comfort- presa De Mora is 10 times more luxurious then Colin Da Lapa and a much nicer resort in general. When I went to management to complain that I was mislead by the internet infomration/pictures etc for Colina Da Lapa and its star rating, mamagement were not helpfull at all. Minimarket is never open either- another false service lis