Alua Hawaii Mallorca & Suites

Pool area nice, great views, direct access from pool area in to sea via steps. Short walk to beaches. Free hire of kayaks from hotel and other activities e.g. archery, dance classes. Good variety of food and drinks in all inclusive.

Junior suites are across the road from the main hotel and pool/sea area in a separate building. The rooms are very poorly designed. They consist of two room, bedroom & living area with ensuite . All beds are in the room which adjoins to the corridor, which opens up to an additional pool and bar area. No sound proofing and incredibly loud. All night noise from the bar (lots of boozey brits being rowdy) and all morning you get noise from parades of guests leaving dragging their suitcases. Therefore no good nights sleep. We made multiple complaints as it was difficult to enjoy the holiday on little sleep. Reception staff refused to move us as apparently all suites are equally poorly designed and they did not want to move us in to the main building even to a cheaper room. They made excuses such as ‘today was a big check out day so tomorrow won’t be as noisy’ and ‘the bar will close at midnight and then it’ll be quiet’.. so no luck if you want to sleep before gone midnight or past 6am in the morning. Alternatively 1 of you can sleep on the sofa bed in the living area which is quieter ... not quite the 4* experience we had been hoping for.