Plusy: Excellent staff, extremely helpful.
Plusy: Free shuttle bus many times a day to the nearest ski slopes.
Minusy: This is not an easy place to stay if you don't speak Japanese. The front desk had no English speakers (despite Booking.com stating that it was ok if you only spoke English) and all the hotel ...
Plusy: Staff could not do enough for us.
Minusy: Food was average, no choice for breakfast. Location was difficult.