Plusy: Pickup was easy but they could open up earlier than 6:30am
Minusy: Drop off should have been briefed to the customer. We had to drop off the car sooner but no one was working.
Plusy: The staff WAS NOT THERE when we flew in. Had left early, leaving us without a car!
Had to come back next day to get car. Horrible after flying cross country.
On return, staff was late!...Bad service all around!
Minusy: To have a staff that was there and we could get a damn car!! How about showing up and closing on time?! We had our reservation for a month, not last minute. NEVER again.
Minusy: No One at counter to get car. Had to come back next day! Horrible after flying cross country!!
Minusy: They could of used an visa debit and rented me a car.plus they told me my money would go back on my card and it did not . They said don't worry it will go back in on credit card with in 5-10 days and I never got it then I called priceline and they said we will check into it and I still haven heard back or git a call from neither.so I'm out 254$
Plusy: the car was easy to drive
Minusy: Almost everything, Pick up was 5 hours late, car was damaged but they told us to take it anyways, one staff member at the burbank location just gave away vehicles to the first person who showed up regardless of reservations and so there were 5 or 6 people waiting on vehicles that never got them and if they did it was after waiting 5-6 hours after their original pick up time.
Plusy: Nothing. A terrible experience.
Minusy: The car had dents snd scratches and smelled heavily of pot. We stuck Clorox wipes in the vents and rode with the back windows open to help with the smell. The gas gauge didn’t work right leading them to charge for gas although I had filled up right before returning the car. And to top it off they charged me over $40 for bringing the car back 3 hours early. That’s right, I brought it back early and not late and got charged. I predict a lot of time on the phone with their customer service people because their counter person was awful
Plusy: The price was much better than other rental agencies
Minusy: The wait time at the counter was acceptable but when I went to the Kiosk to get the car, they were totally disorganized and it took over 15 minutes to then get the car. The car smelled from cigarette smoke and during the rental period, I had to put air in one of the tires.
Plusy: Polite and efficient.
Plusy: The price was good and your customer service is good. It was more on Fox. They game me the bad experience
Minusy: Explain the credit/ debit policy more clearly
Plusy: Friendly staff. Relatively quick in and out.
Plusy: Super easy and friendly staff
Minusy: Car had a terrible smoke smell
Plusy: Nothing fox rentals said they had no more cars to rent although I had a reservation
Minusy: Renting an actual car
Ekonomiczna (Ford Fiesta lub podobny) to najczęściej wybierana klasa samochodów na wynajem w Fox Burbank.
Fox działa w 1 lokalizacji w mieście Burbank. Zerknij na mapę wypożyczalni samochodów Fox i znajdź najlepsze oferty wynajmu auta w Twojej okolicy.
Nie (według naszych danych)