Hotel Berlin, Berlin

This is a huuuge hotel, a little off the centre. You'll like it if you prefer large corporate-like places. They offer great breakfasts, I booked a premium double room and it was about 25sq.m., clean and light, with modern and clean bathroom Limited tea and coffee in the room.

There was no balcony in the room, although promised in the room description. The room was not heated, which is a brave idea in the Central Europe: it was 17C when we got there, with 10C outside - think about winter! The hotel staff supplied an external heater when asked twice. And most important: they make you pay upfront and they don't respect the booking.com calcellation policies! I made a booking for two nights but after the first night, I had to cancel another night because of Coronavirus travel restrictions. Expecting (sort of that), I made a flexible (and more expensive) booking via booking.com, allowing to cancel reservation just before the beginning of stay. THE HOTEL DIDN'T RESPECT THAT and charged me for two nights. So, I''d say EUR240 for one night in this hotel wasn't exactly a bargain.

Nothing

I trust that this is the worst hotel I ever stay in my whole life. Even the difficult situation at the moment, they never offered me any flexible or option. The reservation can answer only that my city and Berlin are not crisis areas and they didn't consider that the COVID 19 is a force majeure. So, I assumed that they don't mind if any guest from risk countries staying or affect to others guest at their hotel . Again, this is the unprofessional hotel and you will not get any help in return.